Mindful, Authentic Advising. Will it help you and your...

Mindful, Authentic Advising. Will it help you and your students be more successful?

NACADA Annual Conference 2014Adventures in Advising: Explore, Discover, Collaborate, Transform

Session 201101 B/C – 2-3pmJoseph Croskey jcroskey@clarion.edu

What do you love

about your work?

What are some of your

biggest challenges?

Dyad

How was the

exercise?

What would make

this a successful

day for you?

Dyad: Mindful Listening

Only You Can Answer That

What is authentic

advising (AA)?

What is emotional

intelligence?

What is mindfulness?

Research?

Joseph Croskey

jcroskey@clarion.edu

814.393-2091

Performance

Authentic

Advising

Wellbeing

EIMindfulness

Neuroscience

roadmap

Self-awareness

Self-regulation

Motivation

Empathy

Leadership

why?

It’s a

VUCA world…

Volatile

Uncertain

Complex

Ambiguous

“The world is becoming

more turbulent faster than

most organizations are

becoming more resilient.”

Gary Hamel, What Matters Now, 2012

what to do?

Be Authentic

self-awareness

internalized moral perspective

balanced processing - objective

relational transparency

Interest in development and success of others

Self-regulate

Authentic Leadership Self-Assessment Questionnaire

Instructions: This questionnaire contains items about different dimensions of

authentic leadership. There are no right or wrong responses, so please answer

honestly. Use the following scale when responding to each statement by writing

the number from the scale below that you feel most accurately characterizes

your response to the statement.

Key: 1 = Strongly 2 = Disagree 3 = Neutral 4 = Agree 5 = Strongly

disagree agree

1. I can list my three greatest weaknesses. 1 2 3 4 5

2. My actions reflect my core values. 1 2 3 4 5

3. I seek others’ opinions before making up my own mind. 1 2 3 4 5

4. I openly share my feelings with others. 1 2 3 4 5

5. I can list my three greatest strengths. 1 2 3 4 5

6. I do not allow group pressure to control me. 1 2 3 4 5

7. I listen closely to the ideas of those who disagree with

me.

1 2 3 4 5

8. I let others know who I truly am as a person. 1 2 3 4 5

9. I seek feedback as a way of understanding who I

really am as a person.

1 2 3 4 5

10. Other people know where I stand on controversial

issues.

1 2 3 4 5

11. I do not emphasize my own point of view at the

expense of others.

1 2 3 4 5

12. I rarely present a “false” front to others. 1 2 3 4 5

13. I accept the feelings I have about myself. 1 2 3 4 5

14. My morals guide what I do as a leader. 1 2 3 4 5

15. I listen very carefully to the ideas of others before

making decisions.

1 2 3 4 5

16. I admit my mistakes to others. 1 2 3 4 5

To obtain this instrument, contact Mind Garden Inc., www.mindgarden.com

Authentic Advising:

When one endeavors to skillfully apply

mindfulness practices to enhance their

emotional intelligence, one may become an

effective authentic advisor. An authentic

advisor aids others in cultivating these skills.

EMOTIONAL INTELLIGENCE

“The ability to monitor one’s own

and others’ feelings and emotions,

to discriminate among them and to

use this information to guide one's

thinking and actions.”

Salovey and Mayer, 1990

• Self-

Awareness

• Self-

Regulation

• Motivation

• Empathy

• Social Skills

Social Skills

Empathy

Motivation

Self-Regulation

Self-Awareness

Emotional intelligence competencies

why?

3 benefits

Stellar

Performance

Advising Skills Required - NACADA

• Advisors must communicate and engage students via

skills in:

• Interpersonal relations

• Communication

• Helping

• Problem Solving

• NACADA recently created a book to provide a curriculum

to teach advisors theory and practice of various methods

– Academic Advising Approaches

Most cited job skills in academic advising

Interpersonal skills

Teaching skills or excellent skills in public speaking

Coordination, planning and organizational skills

Excellent computer skills

Effective communication skills particularly with diverse

populations. Ability to build good rapport with a variety of

constituents

Service oriented attitude

Ability to learn easily and disseminate detailed information

Ability to work independently and collaboratively with others or in

teams

Good attention to details

Ability to work with complex systems in a fast-paced and dynamic

environment

Flexible, patient, creative

Skills in problem solving

Good sense of humor

Most cited job skills in academic advising

Interpersonal skills

Teaching skills or excellent skills in public speaking

Coordination, planning and organizational skills

Excellent computer skills

Effective communication skills particularly with diverse

populations. Ability to build good rapport with a variety of

constituents

Service oriented attitude

Ability to learn easily and disseminate detailed information

Ability to work independently and collaboratively with others or in

teams

Good attention to details

Ability to work with complex systems in a fast-paced and dynamic

environment

Flexible, patient, creative

Skills in problem solving

Good sense of humor

EQ

IQ

Stellar Tech Workers

• Achievement drive & standards

• Influence

• Conceptual Thinking

• Analytical Ability

• Initiative

• Self-Confidence

EQ

4/6

IQ

2/6

Advising & Teaching?

Josephson (1988) argues that ethical academic

advising is based on similar relationships characterized

by trust, worthy objectives and student development

(as cited by Frank in Gordon, 2000).

The Core Values of NACADA as cited by Creamer in

Gordon (2000) relate to all three of these points. The

Core Values stress the purpose of academic advising,

which is student learning and personal development.

Advising & Leading?

The focus of advising is the student as a

whole, encompassing the students

educational life as well as future plans

after graduation (Creamer, 2000).

Nutt argues that academic advising at its

very best is a supportive and interactive

relationship between students and

advisors built on shared communication

(Nutt in Gordon, 2000).

Outstanding

Leadership

What are the

qualities you have

observed in

outstanding

advisors?

Discussion

Happiness

“When I was 5 years old,

my mother always told me

that happiness was the key

to life. When I went to

school, they asked me what

I wanted to be when I grew

up. I wrote down ‘happy’.

They told me I didn't

understand the assignment,

and I told them they didn’t

understand life.”

“A deep sense of

flourishing that arises

from an exceptionally

healthy mind…

not a mere pleasurable

feeling, a fleeting

emotion, or a mood,

but an optimal

state of being.”

Right

(RPFC)

Left

(LPFC)

optimize

how?

mindfulness

Jon Kabat-Zinn

“The awareness that arises from

paying attention

on purpose,

in the present moment,

non-judgmentally”

“A radical shift in the

way in which

we attend to

experience”

William James, the father of modern

psychology, had this to say:

And the faculty of voluntarily

bringing back a wandering

attention over and over again is

the very root of judgment,

character, and will. No one is

compos sui if he have it not. An

education which should improve

this faculty would be the

education par excellence.

mindfulness

self-awareness

“Knowing one’s

internal states,

preferences,

resources and

intuitions.”

Daniel Goleman,

Working with Emotional Intelligence

Mindfulness is trainable1

Mindfulness ≈ SA2

SA is trainable! 3

SA foundation to EI &

AL…

4

EI & Authentic Advising are trainable

Attention

training

Brefczynski-Lewis, 2007

“Meditation refers to a

family of mental

training practices that

are designed to

familiarize the

practitioner with

specific types of

mental processes.”

Tibetan - Gom

Pali - Bhavana

Attention

Meta-

attention

Attention of attention, the

ability to know your

attention has wandered

“Taking possession by the

mind, in clear and vivid

form”, William James

Learning meditation is like …learning to ride bike

Mind =

Snow Globe

• Calmness

• Clarity

• Happiness

Follow

Breath

DistractionRegain

Attentional

Focus

Attention is…

• Focused

• Open

• Calm

Attention

is…

• Ruminating

• Worrying

• Fantasizing

Attitude

• Self-Critical

• Kind / Curious

Intention

• Reduce Stress

• Increase well-

being

Meditation Process

“Sit like a majestic

mountain”

Sogyal Rinpoche

Attention Training

Reflections &

Questions

And the

science?

(Lazar et al., 2005)

Increased cortical thickness

Body Language

• Emotion is a basic physiological state characterized by

identifiable autonomic or bodily changes.

-Laura Delizonna

Why bring mindfulness to the body?

• Correlates of emotion in the body are much more vivid

than those in the brain.

10

50

80

Have a hunch

Figured it out

Palms sweat &

behavior changes

• Emotions influence our decision-

making.

• We experience emotions in the

body before “thinking brain” fully

recognizes the emotion.

• Through mindfulness we increase

awareness of body and clarity of

emotions.

Amygdala

Amygdala

Pre-

Frontal

Cortex

(Brefczynski-Lewis, J.A. et al. 2007)

# hrs.

mindfulness

meditation

Emotional

Reactivity

(Amygdala)

Attention

(Slagter, Davidson, et al 2007)

Body Scan

Authentic Advising

Emotional Intelligence

Mindfulness

The effective interaction

between advisor and student is

very important to the individual

growth and success of

students (Kramer, as cited in

Gordon, 2000).

Nutt writes, "Academic

Advising is the only structured

activity on the campus in which

all students have the

opportunity for one-to-one

interaction with a concerned

representative of the institution

(Habley, 1994)”

practice

3

Mindful Listening

• A talks and B listens

• Switch roles

• Free-flow conversation

• Something that came up in the

journaling

• How was the journaling exercise

• Something important in your life

• Self-Awareness

• Self-Regulation

• Self-Awareness

• Motivation

• Self-Awareness

• Empathy

• Social Skills

Attention

Training-

Body Scan

Journaling

Mindful

Conversation

Journaling

When I feel

understood

I…

My

challenges

are…

Things that

bring me

alive are…

When I’m at

my best, I…

Mindful Conversation

• A talks and B listens

• B loops back. A gives feedback. Iterate

until A is satisfied.

• Switch roles

• Describe a time when you overcame

obstacles to be very successful/happy

• Something that came up during the

journaling exercise

• Anything else you want to talk about

Reflections &

Questions

BELIEVE

THERE IS

GOOD IN

THE WORLD

Joseph Croskey

jcroskey@clarion.edu

814-393-2091

Thank you!

Trying a Short Mindfulness Meditation

Your capacity to be mindful is most powerfully developed through mindfulness

meditation. One of the most popular mindfulness meditations is mindfulness of

breath. This involves being mindfully aware of your breath. Follow these steps

to try mindfulness meditation out for yourself:

1.Be aware of the sense of your own breathing. You don’t need to change

the rate of your breath. Just feel the physical sensation of your breath

entering and leaving the body.

2.You can feel the breath in the nose, the throat, the chest or down in your

belly. If possible, try and feel the breath in the belly as it’s more grounding and

is more likely to make you feel relaxed.

3.When your mind wonders off into thoughts, bring your attention back. It

is the nature of thoughts to take your attention away from whatever you

want to focus on, and into thoughts about the past or future, worries or

dreams. Don’t worry about it.

4.As soon as you realise that you’ve been thinking about something else,

notice what you were thinking about, and gently guide your attention back to

your breath. You don’t need to criticise yourself.

That’s it. Mindfulness of breath is as simple as that. Bring a sense of the

mindful attitudes to your experience such as curiosity, kindness and

acceptance. You can do this exercise for as short as a minute, or as long as an

hour.

Controversy

What religion is it?

Is it just googley moogley?

Is it just good for me personally?

I’m not stressed why would I need it?

What other concerns?

What is your main motivation for being in this session today?

References

George, B. (2010). True north: Discover your authentic leadership (Vol. 143). Wiley. com.

Goldin, P. R., & Gross, J. J. (2010). Effects of mindfulness-based stress reduction (MBSR) on emotion regulation in social anxiety disorder. Emotion,10(1), 83.

Goleman, D. (1995). Emotional intelligence. New York: Bantam Books.

James, Principles of Psychology, Chap 11 http://psychclassics.yorku.ca/James/Principles/prin11.htm

Kabat-Zinn, J. (1994). Wherever you go, there you are: Mindfulness meditation in everyday life. New York: Hyperion

Lesser, M. (2013). Know yourself, forget yourself: Five truths to transform your work, relationships, and everyday life. Novato, Calif: New World Library.

Salovey, P., & Mayer, J. D. (1989). Emotional intelligence. Imagination, cognition and personality, 9(3), 185-211.

Shapiro, S. L., Jazaieri, H., & Goldin, P. R. (2012). Mindfulness-based stress reduction effects on moral reasoning and decision making. Journal Of Positive Psychology, 7(6), 504-515. doi:10.1080/17439760.2012.723732

Tan, C.-M. (2012). Search inside yourself: The unexpected path to achieving success, happiness (and world peace). New York: HarperOne.

Walumbwa, F. O., Avolio, B. J., Gardner, W. L., Wernsing, T. S., & Peterson, S. J. (2008). Authentic Leadership: Development and Validation of a Theory-Based Measure. Journal Of Management, 34(1), 89-126.

London

Less emotional

exhaustion,

greater job

satisfaction.

Improve visuo-

spatial processing,

working memory,

and executive

function

Psoriasis

heals faster

Increase

Immunity

(Hulsheger et al., 2012)

(Zeidan, F., Johnson, S. K.,

Diamond, B. J., David, Z., &

Goolkasian, P., 2010)

(Jon Kabat-Zin et al., 2012)

(Davidson, Kabat-Zinn, et al 2003)

Reflections &

Questions

morepractice

• Self-Awareness

• Self-Regulation

• Self-Awareness

• Motivation

• Self-Awareness

• Empathy

• Social Skills

Attention

Training

Journaling

Mindful

Listening

✓

Journaling

When I feel

understood,

I …

When I’m at

my best, I ...

What I

really care

about is …

• Laid-off professionals journaling

about their feelings for five days

found new jobs at a much higher

rate - 68% vs. 27%. (Buhrfeind & Pennebaker, 1994)

• 49 college students, two minutes

journaling on two consecutive days

➜ improved mood and wellbeing. (University of Missouri, 2009)

Benefits

Applications

• Collect list of prompts, randomly

pick one daily

• When a salient emotion occurs,

write

• Begin each day by tapping core

values

• Use as “brain dump” and clarifier

Applications

Mindful Listening

• A talks and B listens

• Switch roles

• Free-flow conversation

• Something that came up in the

journaling

• How was the journaling exercise

• Something important in your life

Applications

• Focus intently on others to gather more

information (content, tone, body

language)

• Use this exercise in situations of conflict

• Simply as a gift

Benefits

• People will feel more comfortable around you

• Connectedness

• Better serve your clients/users

Reflections &

Questions