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Military Flight Operations Quality Assurance (MFOQA). If you do not observe it, you cannot measure it. If you do not measure it, you do not understand it. If you do not understand it, you cannot manage it. If you do not manage it, it will manage you!. Information Briefing by - PowerPoint PPT Presentation
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Military Flight OperationsQuality Assurance (MFOQA)
Information Briefingby
Mr. Jody CreekmoreUS Army Aviation and Missile Command
September 2005
If you do not observe it, you cannot measure it.If you do not measure it, you do not understand it.If you do not understand it, you cannot manage it.
If you do not manage it, it will manage you!
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What is MFOQA?What is MFOQA?
Military Flight Operations Quality Assurance (MFOQA) is nothing more
than the proactive and systematic collection and analysis of operational data
from aircraft for use in the continuous improvement of flight operations and readiness, specifically in the areas of
Operations, Training, Maintenance and Safety (OTMS).
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Video
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• Current Situation: Fragmented Army Aviation Information System
– Multiple “like” DEMOs/Programs– No Standard for Recording Devices– Proprietary Data Conversion and Analysis Programs– The Army is not fully using Available Aircraft Data
• Opportunity: Improve Army Aviation Information System
– Eliminate Duplication of Multiple “Like” Programs– Standardize Requirements for Recording Devices – Joint Service
Safety Chiefs (JSSC)-Developed Requirements– Develop Government-Owned Data Conversion and Analysis
Programs– Use Aircraft Data to Improve Operations, Training, Maintenance,
and Safety by Implementing an MFOQA Program
Current PerspectiveCurrent Perspective
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Cost of Army AviationCost of Army Aviation
Repair Parts – Routine Maintenance
Lost Aircraft – Human Factors
Lost Aircraft –Material Failures
MFOQA
SystemSafety
CBM
Very Expensive!!!But, little to No New
Investment
Success Story:Rare Occurrence
Expensive.Potential
Opportunity forSavings.
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Why MFOQA?Why MFOQA?
Support Failure7%
Material Failure5%
Risk Management9%
Leader Failure12%
Other12%
Environment18%
Individual Failure30% Training Failure
7%
Current Aviation Accident Trends
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“MFOQA can enable leaders to make wiser, more informed decisions because of the ability
to store, retrieve, analyze and translatedata
into understandableinformation
that will give them theknowledge
derived from virtually thousands of flight hours of experience.”
Why MFOQA?Why MFOQA?
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• In 2000, the Joint Safety Chiefs (JSSC) signed a Memorandum of Agreement (MOA) stating full support for MFOQA and recommended immediate funding of MFOQA programs in all services.
• In 2002, the Secretary of Defense directed that initiatives be taken to reduce the military aircraft mishap rate by 50%.
• In 2004, the Under-Secretary of Defense for Readiness listed MFOQA as one of his four (4) key initiatives to achieve the SECDEF’s mishap reduction goal.
• In 2004, both the USAF and Army initiated DEMOs (DoD Redirection of Funding).
• In 2004, the US Navy initiated a DEMO (Funded within the US Navy).
• In 2006, the US Navy will begin an MFOQA Program (Navy Decision).
• In 2006, both the USAF and Army will begin MFOQA Programs (Program Budget Decision 705).
Why Now?Why Now?
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• The US Department of Defense (DoD) has recently and enthusiastically embraced MFOQA, a program based on the Flight Data Monitoring (FDM) program conceived and birthed years ago in civil aviation.
• All the US military departments are actively pursuing MFOQA programs to impact the safe operation of their fleets of fixed-wing and rotary-wing aircraft and have begun forging relationships and cooperative ventures to share lessons learned and best business practices.
• Defense Safety Oversight Committee (DSOC) Safety Technology Working Group.
• JSSC Safety Technology Working Group (STWG).
• JSSC MFOQA Conference in Las Vegas – JUN 05. • JSSC DRAFT MOU – TBD.
Joint MFOQA Joint MFOQA CooperationCooperation
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• The USAF has taken lead on developing MFOQA Program for Fixed-Wing Cargo aircraft.
• The USN has taken lead on developing MFOQA Program for Fixed-Wing Fighter aircraft and Crew Debrief Tool.
• The USA has taken lead on developing MFOQA Program for Rotary-Wing aircraft.
Joint MFOQA Joint MFOQA CooperationCooperation
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• The US Department of Defense (DoD) is participating with several other national militaries, including the UK Ministry of Defense (MoD), in the cooperative sharing of information for the purpose of furthering military rotary-wing safety, including Flight Data Monitoring or MFOQA.
International MFOQA International MFOQA CooperationCooperation
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• Services are waiting for release.
• Will define MFOQA.
• Will direct the services to incorporate “enabling technologies” where technically and fiscally feasible.
• Will serve as advance notice of MFOQA Directive – to be published.
DRAFT DoD MEMODRAFT DoD MEMO
MFOQA MEMO
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• Services are waiting for release.
DRAFT DoD DirectiveDRAFT DoD Directive
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DSC MFOQA
Recording Device
• Solid-Sate Crashworthy Flight Data and Voice Recorder• VMEP• HUMS
Unit Workstation
• Process Data• Unit Debrief Tool• Package Report• Package Data
Central Server
PMO USACRC
AED
Others
DSC is NOT MFOQADSC is Enabling Technology for MFOQA
MFOQA is Primarily Process and Software
Data Flow
HARDWARE• Recording Device• Downloading Device, or Transfer Media• Workstation to Process Data
SOFTWARE• In Recording Device• In Unit Workstation
HARDWARE• Unit Wokstation (shared with the DSC)• Central Server
SOFTWARE• In Unit Workstation• In Central Server
Relationship Between Relationship Between DSC and MFOQADSC and MFOQA
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MFOQA ImperativesMFOQA Imperatives
• Must record Voice, and on the same media as Flight Data.
• Voice and Flight Data stored on a “walk away” media with no actions required other than “eject;” example is PCMCIA Card.
• Flight Data automatically synchronized with Voice.
• Automatic creation of Visualization File; i.e. Desktop Icon that is opened with a “double click.”
• Visualization File automatically overlayed on actual Terrain Data.
• Crew/Unit Safety Officer/Commander have access to file.
• Simple manipulation of mouse to get “Cockpit View” or “Outside View.”
• At unit – Store entire file (w/voice) only for short period.
• Higher Level – Except as required, provided Exception Data only (no voice).
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MFOQA ROIMFOQA ROI
Time
Cos
t
HQ DA Opportunities
Higher-Level Opportunities
Unit Opportunities
Challenges:
Non-Bussed A/C, DSC-Joint Requirements,NRE, Infrastructure (People & Equipment),
Sustainment, Privacy Rights, Mindset (“Big Brother”)
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MFOQA Opportunities MFOQA Opportunities ––
All LevelsAll Levels
Hig
he
r-L
ev
el
Un
it
• Monitor• Battalion OPS• Brigade OPS• Division OPS
• Mission Planning• After Action Report (AAR)• Monitor Operations• Mission Effectiveness• Battlefield Visualization
• Accident Reduction• Human Factors INFO• ASIST INFO• Trend Monitoring• Risk Management• Controls Effectiveness
• Accident Reduction• Risk Management• Share “Close Calls”• Safety Standowns
• A/C Status for PEO & PMs• Data for AMRDEC• ASIST INFO• Developing Problems• TBO Verification &Extension/Reduction
• Diagnostics• A/C Status• Exceedence Monitoring• HUMS• HIT Checks• IETMs
HQ
DA
• G3 OPS Monitoring• OPS Ready Rates• OPS Effectiveness• Army-wide STATS• Funding Priorities
• ASIST INFO• Risk Management• Developing Hazards• Controls Effectiveness• Proactive Safety Program
• G4 Monitoring• CBM• Funding Requirements• Funding Priorities• Readiness
• Readiness• Effectiveness• Funding Priorities
• Training Effectiveness• Army-wide Standardization• ATM Effectiveness• CMTC Rotations• Documented Standards• Crew Coordination TNG
• Mission Replay• Home Station TNG• Simulator Replay• Documented Standards• Aircrew Self Evaluation• Instructor Pilot Standardization
OperationsOperations SafetySafetyMaintenanceMaintenanceTrainingTraining
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Operations (“O”)– Mission Debrief Tool
Training (“T”)– Web-Based Standardized ATM Maneuvers
• “Gold Standard” Maneuver Library• “Common Student Errors” Maneuver Library
– Aircrew Self-Performance Tool – Visualization– Aircrew Coordination Training and Evaluation Tool– Collective Training Tool – Visualization
Maintenance (“M”)– Aircraft System and Sub-System Performance Trending Tool– Near Exceedance Event Detector (“Close Calls”)– Exceedance Event Detector– Predictive Maintenance Tool
Safety (“S”)– “Composite Risk Management” Tool
MFOQA Opportunities MFOQA Opportunities ––
Near TermNear Term
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USAAVNC CMD GROUPUSAAVNC CMD GROUP
MFOQA DEMOSteering Committee
MFOQA DEMOSteering Committee
USACRCUSACRC RDECOMRDECOM AMCOMAMCOM PEO-AVNPEO-AVN
WestarWestar
MFOQA Program Development Team
(DCD Lead)
MFOQA Program Development Team
(DCD Lead)
Demonstration
MFOQA DEMO –MFOQA DEMO –StructureStructure
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MFOQA DEMO –MFOQA DEMO –StatusStatus
• Phase I.
• Period of Performance: JAN 05 – JAN 06.
• Objective: Develop Requirements.
• Contractor: Westar Aerospace.
• Contract Vehicle: Government Services Administration (GSA).
• Funding: Funded.
• Managed by: Steering Committee.
• Accomplishments: User Survey, Debrief Tool, Infrastructure Req. (25% Complete).
• Phase II.
• Period of Performance: JAN 06 – JUL 07.
• Objective: Demonstrate MFOQA in an Operational Unit.
• Contractor: Westar Aerospace.
• Contract Vehicle: GSA.
• Funding: Funded.
• Managed by: Steering Committee.
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• AH-64D AQC Student, “I really get factual feedback on how I am performing. [I] can’t wait to get this in my unit.
• AH-64D AQC Student, “If this thing had multi-aircraft capability, it would be great for evaluating our unit collective training.
• AH-64D AQC Student, “[This is] much better than using the video from the aircraft because you can go directly to the part of the flight you need to review. I look forward every morning to review [my] previous day’s performance.”
MFOQA DEMO –MFOQA DEMO –Student CommentsStudent Comments
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MFOQA Program MFOQA Program StatusStatus
• Funded by DoD Program Budget Decision.
• Program Manager: PM Aviation Systems (PEO AVN).
• Difficult Decisions Will be Made; i.e. Which DSC?, Which Platforms?, etc.
PBD 705
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We seek warriors, persons willing to project themselves and their aircraft and their weapon
systems into a hostile environment with the purpose of engaging and destroying the
enemy. The people we seek are required to train and operate in a flight envelope that comes right up to the border of hazardous
flight. We are obligated to ensure our warriors know exactly where that border is located ...
MFOQA will help us find that border.
Value of MFOQAValue of MFOQA
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Mr. Jody CreekmoreUS Army Aviation and Missile Command
(256) 842-8630, DSN 788-8630joseph.creekmore@redstone.army.mil
Point of ContactPoint of Contact
OH-58DPractice Autorotation with Turn
While conducting autorotation training in an OH-58D aircraft, the pilots observed an Engine NP Overspeed. The Multifunction
Display (MFD) confirmed the pilot’s observations. To confirm the data recorded on the aircraft’s engine history page, the OH-58D Training Fleet Manager requested the Safety Center download and analyze both the aircraft’s Digital Source Collector and the aircraft’s Digital Transfer Cartridge (DTC). The DTC failed in the download process and provided no information. Analysis of the
DSC data confirmed the pilot’s statements relative to the incident, specifically, that the aircraft had experienced an Engine
NP Overspeed. The DSC data permitted the maintainer to conclude that the Engine Module was still serviceable and that
the Engine Module did not require replacement.
MFOQA “Payback”MFOQA “Payback”
Engine History Page Does NotDisplay Engine Torque
At Time Of NP Overspeed
MFOQA “Payback”MFOQA “Payback”
Without Torque Information,
TM Says “Replace”
MFOQA “Payback”MFOQA “Payback”
Engine NP Overspeed (OH-58D, 90-00380)
0.000
10.000
20.000
30.000
40.000
50.000
60.000
70.000
80.000
90.000
100.000
110.000
120.000
System Time
EngNP_1 93.600
EngTRQ_1 5.039
DSC DataProvides Torque
At Time Of NP Overspeed
MFOQA “Payback”MFOQA “Payback”
With DSC Data,TM Says
Engine Module“OK”
MFOQA “Payback”MFOQA “Payback”
30ARMY AVIATION WARFIGHTING CENTER
Military Flight Operations Quality Assurance (MFOQA) Demonstration Update
9 Aug 2005
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Contract:• Contract Awarded July 2004 (General Services Administration contract is 1 Year with 4 Option Years)• Westar is contractor approved via Source Selection Evaluation Board (SSEB)• Statement of work developed for Phase I expected to require 18 months• Funding Received for Option Year (June 2005).
Phase I Demonstration Objectives: • Identify Operations, Training, Maintenance, Safety (OTMS) user needs at Ft. Rucker, AL• Develop a prototype or “brassboard” MFOQA process• Begin the regular flow of information to the users• Quantify the results
Phase I Accomplishments:• Downloaded data from over 200 AH-64D flights• Animation of maneuvering flight using downloaded data • Developed ‘poor’ and ‘good’ crew coordination models • Developed analysis tools to check for tech manual exceedences• Developed near-exceedences filter for safety and standardization• Developed/animated ‘gold standard maneuvers’ as maintenance Instructor Pilot (IP) course training aid• Developed and instituted tools to assist and assess ‘mentor IP’ process for use in post mission debrief of new IPs
Background
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• Demonstration will not be taken to an operational unit until MFOQA is readyDemonstration will not be taken to an operational unit until MFOQA is ready (MOVE EFFORT TO SYNTHETIC/EXPERIMENTAL ENVIRONMENT)(MOVE EFFORT TO SYNTHETIC/EXPERIMENTAL ENVIRONMENT)
• Year 2 effort should end NLT August 2006Year 2 effort should end NLT August 2006
• DCD will be the lead for the MFOQA demonstration and will manageDCD will be the lead for the MFOQA demonstration and will manage funding with input from the Steering Committeefunding with input from the Steering Committee
• The role of the Steering Committee is not to be diminished. LTC Knapp willThe role of the Steering Committee is not to be diminished. LTC Knapp will chairchair
• DCD will work with the Program Executive Office- Aviation (PEO-Aviation) DCD will work with the Program Executive Office- Aviation (PEO-Aviation) to increase their participation. Follow-on MFOQA initiatives, demonstrations,to increase their participation. Follow-on MFOQA initiatives, demonstrations, etc beyond the 2etc beyond the 2ndnd Year effort should transition to the PEO Year effort should transition to the PEO
Demonstration Strategy
Minimize Unit Disruption - Leverage Experimental EnvironmentMinimize Unit Disruption - Leverage Experimental Environment
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• Ability of Unit Manpower to Execute Prototype MFOQA ProcessAbility of Unit Manpower to Execute Prototype MFOQA Process
• Day-to-Day MFOQA Operations (i.e., Tactics, Techniques, and Day-to-Day MFOQA Operations (i.e., Tactics, Techniques, and Procedures) from Aircraft to Higher EchelonProcedures) from Aircraft to Higher Echelon
• Perceived Value of MFOQA Process to Unit Personnel and Higher Perceived Value of MFOQA Process to Unit Personnel and Higher Echelon UsersEchelon Users
• Recommended Modifications to Unit or Higher Echelon Equipment Recommended Modifications to Unit or Higher Echelon Equipment to Implement the MFOQA Processto Implement the MFOQA Process
• Recommended Changes to the MFOQA Prototype Process to meetRecommended Changes to the MFOQA Prototype Process to meet operational unit requirementsoperational unit requirements
Minimize Unit Disruption - Leverage Experimental EnvironmentMinimize Unit Disruption - Leverage Experimental Environment
Key Areas for Investigation
Recommended