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Migration to Teams, the AudioCodes way
Kevin Fleming / Sales Engineer Benelux
02.10.2019
Agenda
• Calling Teams, Direct Routing
• Integrating existing voice environments
• Endpoints for Teams
• Managing Teams
• AudioCodes Monthly
• AudioCodes Flex
Calling in Teams – Direct Routing
Microsoft Teams PSTN connectivity using Direct Routing
What is Direct Routing?
A capability of Phone System to connect Microsoft Teams to PSTN or 3rd party on-prem
infrastructure
Session Border Controller
Connect to local PSTN trunk
For countries where Microsoft Calling plans are not available
Customers that want to keep existing telco contract
Interoperability with third-party systems
Mix two systems (for example, provide the option to connect analog
devices), legacy PBX / IP PBX
Analog telephony adapter (ATA)
(supported by certified SBC Partners)
Third-party PBX
AudioCodes in Azure Marketplace – CE SBC
Signaling Signaling
Media Media Media
Signaling and management
media media media
Integrating PBXs, DECT, Analogue
Analog Device to Teams Direct Routing
• Support for Analog Devices
• Call traffic between analog devices and Teams users stay within the organization
• Impose Policies *
• Central CDR report *
* Future
SBC Configuration
O365 Tenant Direct Routing Configuration
• Online PSTN Gateway Configuration
• Online PSTN Usage Configuration
• Online Voice Route Configuration
• Online Voice Routing Policy Configuration
• Analog Device Voice Route Configuration• Analog devices require a new Contact object
• “Connecting AudioCodes' SBC with Analog Device to Microsoft Teams Direct Routing Enterprise Model” Search: “LTRT-14278”
cSPS - Online Solution
• AudioCodes SIP Phone Support (SPS) Software allows connectivity of standard SIP devices into Microsoft Skype for Business Online / Teams**
• DECT and VoWifi base stations*
• Analog devices (GW)
• SIP Desk Phones
• Customized devices
*based on certified IPP list ** Teams – Future Plan for native Teams
UCMA
Telco GW/SBC
Azure
vNET
cSPS
Azure
Active Directory
EndPoints for Teams
Why AudioCodes devices?
Simplicity for users Exceptional Audio Quality Powerful IT tools
450HD The Most Lucrative Phone 445HD The Ideal Phone for Office Workers 405HD The Best Low end IPP Model
More bells and whistles than any other Simplicity drives user satisfaction Highest quality capabilities for entry level
1G Eth
USB
SILK
Optional Touch Side-Car Integrated Side-Car
Wi-Fi and Bluetooth
Color Touch Screen Color Screen
Microsoft Native Teams C450HDFeature-rich, executive high-end business
•Monitor, manage and control your devices
•Get notified if devices are disconnected from network, perform remote lock, or restart a device
•Easily upgrade software on demand from a centralized location
•Monitor the voice quality to assure satisfaction
Simplicity for users
Exceptional Audio Quality
Powerful IT tools
Full lifecycle management
Managing Teams
One or multiple user forest(s)
User Management Pack 365
User Management Pack 365
Powershell, MMC, Admin Centers…..
Skype for Business Online
Skype for Business On Premise
Teams
One or multiple user forest(s)
User Management Pack 365
User Management Pack 365
UMP User Interface
Skype for Business Online
Skype for Business On Premise
Teams
One or multiple user forest(s)
User Management Pack 365
User Management Pack 365
UMP User Interface
Skype for Business Online
Skype for Business On Premise
Teams
‘Democratise’ User ManagementReduce requirement for ‘Powershell Ninjas’
Minimise Errors through single UIReduce Support costs through Self-Service
Simultaneously Provision Users and Resources
Full Migration wizard for Microsoft Teams Calling
• Introducing AudioCodes Monthly
AudioCodes Monthly (ACM)
• ACM offers a monthly price for almost all AudioCodes products with two flavours:
• a. Monthly price for a committed period of 36 months (M36)
• b. Subscription (non committed period) price per month (minimum of 12 months) (M1)
• Available now (Pricebook 6.4)
• Introducing AudioCodes Flex
AudioCodes FlexComprehensive service program for AudioCodes HD IP phones for Microsoft customers
• Deploy IP phones on monthly subscription
• Stay confident with 36 month total care
Stay innovative Protect your investment Enjoy peace of mind
• Enjoy upgrade with renewal of subscription term
• Certified for Microsoft unified communications
Plan will have few pricing models
• Subscription Flex Plan (the primary option)
• Opex Flex Plan
• CAPEX with defined discount when renewing to new device
AudioCodes IP Phone upgrade Plan Always get the latest and greatest and stay up to date with the cloud
Buy Today any device per your need and price pointRefresh your device/s when you need it – program is fully flexble in timeHave simple payment terms that are either subscription based or CAPEX
Return any device and take any device
Emergency Calling
Emergency calling – solution
• AudioCodes SBC will support new SIP header by Teams SIP HUB.
• The new headers will include information about the user location • External or Internal to the corporate network
• The user real time Site location identification ( of the device/client which is making the call )
• The SBC will then preform smart call routings and media path handling ( in complex topology ARM can simply)
• SBC can pre-empt calls on a “full” SIP Trunk
• Note – the user location will be identify by Teams with the LIS online function
• Web based APIs to trigger notifications etc from SBC
Almost There
One more thing – we are AudioCodes
more than
1 millionSBC Sessionsyearly deployments
#2 market share
in VoIP Gateways
over
10 millionVoIP GW PortsInstalled in the last 5 years
operating in
100+countries
25 Yearsof operationsNasdaq May 1999
700Employees
Worldwide
Leading Provider of
Converged Business Voice Solutions
66 of top 100 Service Providers
& 50 of Fortune 100 Enterprises
use AudioCodes technology
Top 3 leading market share in
Enterprise SBC
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