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ch1Student: ___________________________________________________________________________
1. The theories and concepts found in OB are actually drawn from two disciplines: human resourcesmanagement and strategic management.
True False
2. The integrative model of OB in the text presents five individual mechanisms that directly affect theindividual outcomes: motivation; learning and decision making; job performance; stress; and trust,justice, and ethics.True False
3. Personality and cultural values reflect the various traits and tendencies that describe how people act.
True False
4. The resource-based view suggests that a resource is more valuable when it can be imitated.
True False
5. People create history - a collective pool of experience, wisdom, and knowledge that benefits theorganization.
True False
6. Unfortunately, given that good employees move from one organization to another, they do not create aresource valuable enough for creating competitive advantage.
True False
7. According to research conducted using the prospectus of IPO companies, firms who valued OB had a 19percent higher survival rate than firms who did not value OB.
True False
8. The Rule of One-Eighth suggests that about 88 percent of the companies will actually do what isrequired to build profits by putting people first.
True False
9. The method of intuition suggests that people hold firmly to some belief because it seems obvious orself-evident.
True False
10. The best way to get a feel for the correlation between two variables is to look at a scatterplota graphmade from those two columns of numbers.
True False
1
11. Human resource management focuses on the product choices and industry characteristics that affect anorganization's profitability.
True False
12. Team processes play an important role in achieving the primary outcomes of job performance andorganizational commitment.
True False
13. The Container Storea Texas-based retailer, uses a "celebration mailbox" voicemail system thatcompliments employees for especially good performance. This is an example of motivation.
True False
14. The integrative model acknowledges that employees work in one or more work teams led by someformal leader.
True False
15. Group mechanisms shape satisfaction, stress, motivation, trust, and learning.
True False
16. Personality and cultural values are the two factors that reflect the characteristics of individualemployees.
True False
17. Resources like culture, teamwork, trust, and reputation are termed "socially complex" because it is notalways clear which organizations do (and do not) possess them, though it is clear how they came todevelop.
True False
18. Big decisions can be copied; they are visible to competitors and observable by industry experts andanalysts.
True False
19. Since good people create history and socially complex resources, they are easy to imitate.
True False
20. Firms that do not undergo an IPO typically have shorter histories and need an infusion of cash to grow orintroduce some new technology.
True False
21. The integrative model of OB was designed with the Rule of One-Eighth in mind.
True False
22. It is often easy to "fix" companies that struggle with OB issues.
True False
2
23. The "Sharing Information" principle introduced by Jeffrey Pfeffer indicates that imparting general skillswill reduce secrecy and increase knowledge of company operations.
True False
24. "Work should be structured around teams so that employees can pool their work-related knowledge" isassociated to Jeffrey Pfeffer's principle of "Reduction of Status Differences"
True False
25. Scientific methods begin with hypotheses and require that these be used to inspire theories.
True False
26. According to the Method of Experience, people hold firmly to some belief because scientific studieshave tended to replicate results using a series of samples, settings, and methods.
True False
27. The best way to get a feel for the correlation between two variables is to look at a scatter plota graphmade from those two columns of numbers.
True False
28. Understanding correlation is important because OB questions are not "yes or no" in nature.
True False
29. Hypotheses takes all the correlations found in studies of a particular relationship and calculates aweighted average.
True False
30. Meta-analysis offers more compelling support for the potential benefits of social recognition than themethods of experience, intuition, or authority could have provided.
True False
31. _______ is a field of study devoted to understanding, explaining, and ultimately improving the attitudesand behaviors of individuals and groups in organizations.
A. SociologyB. Organizational behaviorC. Strategic managementD. Social psychologyE. Economics
32. Which of these takes the theories and principles studied in OB and explores the "nuts-and-bolts"applications of those principles in organizations?
A. Human resource managementB. EconomicsC. Social psychologyD. SociologyE. Strategic management
3
33. An OB study might explore the relationship between pay and motivation, whereas a _______ studymight examine the best way to structure compensation programs.
A. strategic managementB. anthropologyC. organizational developmentD. economicsE. human resource management
34. Which course focuses on the product choices and industry characteristics that affect the organization'sprofitability?
A. organizational behaviorB. economicsC. social psychologyD. strategic managementE. human resource management
35. American Drinks International is a soft drink manufacturer in the carbonated soda industry. The firm iscommissioning a study to explore how the company's expansion into the new product segment oftropical fruit flavored soda would affect its profitability. Such a study is addressed in which of theseareas?
A. industrial and organizational psychologyB. human resource managementC. strategic managementD. social psychologyE. organizational behavior
36. OB research on job performance and individual characteristics draws primarily from studies inA. industrial and organizational psychologyB. economicsC. strategic managementD. sociologyE. marketing
37. Research on satisfaction, emotions, and team processes found in OB draws heavily from studies in
A. sociologyB. economicsC. strategic managementD. social psychologyE. marketing
38. Models from _______ are used to understand motivation, learning, and decision making in OB.
A. marketingB. economicsC. sociologyD. strategic managementE. anthropology
4
39. The primary outcomes of interest to organizational behavior researchers are:
A. job performance and organizational commitmentB. organizational culture and organizational structureC. team processes and team characteristicsD. personality and abilityE. stress and motivation
40. According to the integrative model of organizational behavior, the two organizational-level variablesthat impact individual-level attitudes and behaviors are:
A. job performance and organizational commitmentB. culture and structureC. team processes and team characteristicsD. personality and abilityE. stress and motivation
41. According to the integrative model of organizational behavior, the two types of group-level variablesthat impact individual-level attitudes and behaviors are:
A. job performance and organizational commitmentB. learning and decision makingC. leadership and teamsD. personality and abilityE. stress and motivation
42. According to the integrative model of organizational behavior, two of the individual characteristics thatimpact individual attitudes and behaviors include:
A. job performance and organizational commitmentB. organizational culture and organizational structureC. team processes and team characteristicsD. personality and abilityE. stress and motivation
43. The integrative model of organizational behavior includes a number of individual mechanisms thatdirectly impact job performance and organizational commitment. Those mechanisms include:A. leader styles and behaviorB. organizational culture and organizational structureC. team processes and team characteristicsD. personality and abilityE. stress and motivation
44. All of these are individual mechanisms as reflected in the integrative model of organizational behaviorexcept:
A. stressB. motivationC. job satisfactionD. learningE. job performance
5
45. According to the integrative model of organizational behavior, which of these is an individualoutcome?
A. job satisfactionB. abilityC. job performanceD. personalityE. motivation
46. What Suzie feels when thinking about her job and doing her day-to-day work is captured in herA. abilityB. job satisfactionC. personalityD. organizational cultureE. leadership style
47. Which of these individual mechanisms reflects employees' psychological responses to job demand thattax or exceed their capacities?
A. job satisfactionB. abilityC. job performanceD. leadership styleE. stress
48. Which of these individual mechanisms captures the energetic forces that drive employees' work efforts?
A. MotivationB. abilityC. job performanceD. personalityE. stress
49. _______ reflect the various traits and tendencies that describe how people act, with commonly studiedtraits including extraversion, conscientiousness, and collectivism.
A. leadershipB. stressC. job performanceD. personality and cultural valuesE. organizational structure
50. Which of these mechanisms dictates how the units within the firm link to other units?
A. organizational cultureB. organizational abilityC. job performanceD. organizational structureE. organizational leadership
51. Which of these mechanisms captures shared knowledge about the rules, norms, and values that shapeemployee attitudes and behaviors?
A. organizational structureB. organizational abilityC. organizational cultureD. job performanceE. organizational leadership
6
52. A resource is more valuable if it is:
A. rareB. imitableC. transparentD. simpleE. all of the above
53. People are inimitable for all of the following reasons except:
A. they create a historyB. they purchase new technologyC. they make numerous small decisionsD. they create socially complex resourcesE. unfortunately, people are not inimitable
54. According to the survey of executives of 968 publicly held firms, the results revealed that a one-unitincrease in the proportion of the workforce involved in the high performance work practices wasassociated with all of these except:
A. an approximately 7 percent decrease in turnoverB. $27,000 more in sales per employeeC. $18,000 more in market valueD. $3,800 more in profitsE. $638 more in employee bonuses
55. According to the survey of executives of 968 publicly held firms, the results revealed that a one-unitincrease in the proportion of the workforce involved in the high performance work practices wasassociated with which of these?
A. An approximately 37 percent increase in turnoverB. $627,000 more in sales per employeeC. $918,000 more in market valueD. $3,800 more in profitsE. $1,638 more in employee bonuses
56. In exploring the importance of OB to company performance, the survey of executives of 968 publiclyheld firms included of all of these outcomes except:
A. turnoverB. productivityC. firm survivalD. profitabilityE. market value
57. According to the study focused on initial public offerings, firms who valued OB had a _______ percenthigher survival rate than firms who did not value OB.
A. 71B. 19C. 47D. 50E. 3
7
58. According to the study focused on Fortune's "100 Best Companies to Work for" list, the results revealedwhich of these?
A. The "100 Best" firms were more profitable than their peersB. The "100 Best" firms were less profitable than their peersC. There was no difference in the profitability of "100 Best" and their peersD. The "100 Best" firms actually had a 19 percent higher turnover rate than their peersE. The "100 Best" firms lost market value by more than 50 percent after getting on the list due to heavy
expenditure related to value placed on OB
59. According to the Rule of One-Eighth,
A. At least 88 percent of organizations will do everything necessary to put people first and thereby buildprofits
B. At best 12 percent of organizations will actually do what is required to build profits by putting peoplefirst
C. 75 percent of organizations won't believe the connection between how they manage their people andthe profits they earn
D. 38 percent of the organizations try to make a single change to solve their problemsE. One in eight organizations miserably fail at making the people to profit connection
60. Jeffery Pfeffer's Seven Principles of Successful Organizations include all of these except:
A. selective hiringB. extensive trainingC. sharing informationD. downsizingE. high and contingent compensation
61. Philosophers argue that there are various ways of knowing things. The text addresses all of theseexcept:
A. experienceB. authorityC. scienceD. intuitionE. exhibition
62. Scientific studies are based on the scientific method originated by Sir
A. Jeffery PfefferB. Frederick TaylorC. Charles DarwinD. Francis BaconE. Robert Hogan
63. A collection of assertions that specify how and why variables are related, as well as the conditions inwhich they should (and should not) be related refers to aA. hypothesisB. verificationC. theoryD. dataE. none of these
8
64. _______ are written predictions that specify relations between variables.
A. HypothesesB. VerificationsC. TheoriesD. DataE. None of these
65. Which of these abbreviations represent the correlation?
A. cB. xC. rD. hE. d
66. _______ summarize the statistical relationships between variables.
A. DataB. CorrelationsC. ObservationsD. CollectionsE. Methods of knowing
67. Correlation can be positive or negative and can range from:
A. -1 to + 1B. -.5 to + .5C. -1 to + 10D. .1 to 1E. None of these
68. In organizational behavior research, a correlation of .50 is considered:
A. weakB. strongC. moderateD. uselessE. perfect
69. In organizational behavior research, a correlation of .30 is considered:
A. weakB. strongC. moderateD. uselessE. perfect
70. In organizational behavior research, a correlation of .10 is considered:
A. weakB. strongC. moderateD. uselessE. perfect
9
71. In organizational behavior research, a correlation of + 1 is considered:
A. weakB. unimpressiveC. moderateD. uselessE. perfect
72. Which of these takes all the correlations found in studies of a particular relationship and calculates aweighted average of them?
A. human resource managementB. resource-based viewC. meta-analysisD. strategic managementE. method of intuition
73. A meta-analysis conducted on the effects of social recognition and job performance across studiesconducted in 96 different organizations in the service industry indicates an average correlation of_______.
A. .66B. .50C. -1D. .21E. .03
Scenario: Ben BarrackAs a student, you have been attending the local university majoring in Business. You have signed up forthis course on Organizational Behavior. You are also working as an assistant manager at a localrestaurant where Ben Barrack is the manager. When Ben finds that you are enrolled in an OB course, helaughs and says OB is common sense, you don't need a course on it and that if you take strategicmanagement, it gives you the same information. Ben comments that the only thing he needs to worryabout is the job performance of his employees. Having just studied this chapter, respond to the followingquestions and Ben's comments and beliefs.
74. As Ben suggested, does strategic management gives you the same information as OB?
A. YesB. No
75. Ben suggested that he only needs to worry about the job performance of his employees. After learningabout the integrative model of OB, you might explain that there is one other key outcome that he shouldworry about:
A. organizational commitmentB. self-actualizationC. relatedness needsD. downsizing practicalityE. none of these
76. You should tell Ben that according to the integrative model of OB, the following two concepts representindividual mechanisms that have a direct impact on job performance.A. stress and motivationB. personality and abilityC. team processes and team characteristicsD. leadership styles and behaviorsE. organizational culture and organizational structure
10
77. If Ben truly wants to be an effective manager at this restaurant, he should be concerned with which ofthese?
A. organizational mechanismsB. group mechanismsC. individual mechanismsD. individual characteristicsE. all of these
Scenario: You Be the ConsultantYou have been just hired as an assistant to a leading consultant at Consultants-R-Us International. Thefirm specializes in employee personality. A recent client made this comment to your boss: "becausepeople come and go in an organization, financial resources are the only resources that matter." Your bossgives you the assignment to show the client how and why people matter.
78. Using the _______, you should be able to show the client that people are rare and inimitable.
A. method of intuitionB. resource-based view of the organizationC. method of authorityD. rule of one-eighthE. cost-based approach
79. Consultants-R-Us specializes in employee personality. According to the integrative model of OB, thefirm is specializing in:
A. an individual outcomeB. an organizational mechanismC. a group mechanismD. an individual characteristicE. none of these
80. When explaining to the client, you should explain the inimitability of people by drawing on all of thefollowing concepts except:
A. historyB. numerous small decisionsC. one big decisionD. socially complex resourcesE. all of these concepts should be drawn upon
81. OB can be contrasted with two other courses commonly offered in management departments: _____ andstrategic management.
A. project managementB. business managementC. human resource managementD. operations managementE. financial management
82. When a firm expands into a new product segment, it is known as:
A. market development.B. diversification.C. market penetration.D. concept development.E. product proliferation.
11
83. _____ research is vital to research on team characteristics and organizational structure.
A. Social psychologyB. Industrial and organizational psychologyC. AnthropologyD. EconomicsE. Sociology
84. _____ research helps inform the study of organizational culture.
A. Social psychologyB. Industrial and organizational psychologyC. AnthropologyD. SociologyE. Economics
85. According to the integrative model of organizational behavior, trust, justice, and ethics are:A. individual mechanisms.B. organizational mechanisms.C. group mechanisms.D. individual outcomes.E. group outcomes.
86. According to the integrative model of organizational behavior, which of the following is an individualoutcome?
A. Job satisfactionB. AbilityC. PersonalityD. Organizational commitmentE. Motivation
87. Which of the following reflects the degree to which employees feel that their company does businesswith fairness, honesty, and integrity?
A. Job satisfactionB. Trust, justice, and ethicsC. Team processesD. Personality and abilityE. Motivation
88. Which of the following deals with how employees gain job knowledge and how they use that knowledgeto make accurate judgments on the job?A. Team processesB. Trust, justice, and ethicsC. Learning and decision makingD. Personality and abilityE. Motivation
89. Which of the following affects the way people behave at work, the kinds of tasks they are interested in,and how they react to events that happen on the job?A. AbilityB. Trust, justice, and ethicsC. Learning and decision makingD. Team characteristicsE. Personality and cultural values
12
90. Which of the following describes the cognitive abilities, emotional skills, and physical abilities thatemployees bring to a job?A. AbilityB. Personality and cultural valuesC. Trust, justice, and ethicsD. Learning and decision makingE. Team characteristics
91. Which of the following influences the kinds of tasks an employee is good at and those with which anemployee may struggle?
A. PersonalityB. AbilityC. Trust, justice, and ethicsD. Learning and decision makingE. Cultural values
92. Which of the following summarizes the qualities that teams possess, such as their norms, their roles, andthe way members depend on one another?
A. Team processesB. Team innovationC. Team characteristicsD. Team problem solvingE. Team responsibilities
93. Which of the following summarizes how teams behave, including topics like cooperation, conflict, andcommunication?
A. Team responsibilitiesB. Team innovationC. Team characteristicsD. Team processesE. Team problem solving
94. Which of the following summarizes the process by which individuals attain authority over others?
A. Team characteristicsB. Team processesC. Leader styles and behaviorsD. Team responsibilitiesE. Leader power and influence
95. Which of the following captures the specific actions that leaders take to influence others at work?
A. Leader styles and behaviorsB. Team processesC. Team characteristicsD. Team responsibilitiesE. Leader power and influence
96. Which of the following mechanism captures "the way things are" in an organization?
A. Organizational structureB. Organizational abilityC. Organizational leadershipD. Job performanceE. Organizational culture
13
97. Which of the following statements about the resource-based view of organizations is false?
A. It describes what exactly makes resources valuable.B. It describes what makes resources capable of creating long-term profits for the firm.C. A firm's resources include financial and physical resources.D. A firm's resources include resources related to organizational behavior.E. It suggests that the value of resources depend on a single factor.
98. According to resource-based view, a resource is more valuable when it is rare and:
A. regular.B. simple.C. inimitable.D. transparent.E. common.
99. Which concept captures the idea that people make many small decisions day in and day out, week in andweek out?
A. Numerous small decisionsB. Resource-based viewC. Meta-analysisD. Rule of one-eighthE. Socially complex resources
100.According to Jeffery Pfeffer's Seven Principles of Successful Organizations, ______ suggests thatemployers must work hard to measure individual characteristics that cannot be supplied by training, suchas personality.
A. Sharing informationB. Extensive trainingC. Selective hiringD. Reduction of status differencesE. High and contingent compensation
101.Define organizational behavior. How does it differ from human resource management?
102.Illustrate the integrative model of organizational behavior using a diagram.
14
103.Identify the key individual outcomes in the studies of organizational behavior and describe the factorsthat affect these key outcomes.
104.Using the resource-based view of the organization, explain how people are a valuable resource. Providean example to justify your position.
105.Briefly describe the four different ways of knowing things. Which way do you believe provides thesoundest rationale and most compelling support?
15
ch1 Key1.(p. 7)
The theories and concepts found in OB are actually drawn from two disciplines: human resourcesmanagement and strategic management.
FALSEAACSB Standard 6
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #1
Difficulty Level ModerateLearning Objective 1
2.(p. 8-9)
The integrative model of OB in the text presents five individual mechanisms that directly affect theindividual outcomes: motivation; learning and decision making; job performance; stress; and trust,justice, and ethics.FALSE
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #2Difficulty Level Moderate
Learning Objective 23.(p. 10)
Personality and cultural values reflect the various traits and tendencies that describe how people act.
TRUEAACSB Standard 6
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #3
Difficulty Level ModerateLearning Objective 2
4.(p. 13)
The resource-based view suggests that a resource is more valuable when it can be imitated.
FALSEAACSB Standard 6
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #4
Difficulty Level EasyLearning Objective 3
5.(p. 13)
People create history - a collective pool of experience, wisdom, and knowledge that benefits theorganization.
TRUEAACSB Standard 6
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #5
Difficulty Level EasyLearning Objective 3
6.(p. 15)
Unfortunately, given that good employees move from one organization to another, they do not createa resource valuable enough for creating competitive advantage.
FALSEAACSB Standard 6
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #6
Difficulty Level ModerateLearning Objective 3
1
7.(p. 15)
According to research conducted using the prospectus of IPO companies, firms who valued OB had a19 percent higher survival rate than firms who did not value OB.
TRUEAACSB Standard 6
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #7Difficulty Level Difficult
Learning Objective 38.(p. 18)
The Rule of One-Eighth suggests that about 88 percent of the companies will actually do what isrequired to build profits by putting people first.
FALSEAACSB Standard 6
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #8
Difficulty Level ModerateLearning Objective 3
9.(p. 21)
The method of intuition suggests that people hold firmly to some belief because it seems obvious orself-evident.
TRUEAACSB Standard 6
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #9
Difficulty Level EasyLearning Objective 4
10.(p. 23)
The best way to get a feel for the correlation between two variables is to look at a scatterplotagraph made from those two columns of numbers.
TRUEAACSB Standard 11
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #10
Difficulty Level ModerateLearning Objective 5
11.(p. 7)
Human resource management focuses on the product choices and industry characteristics that affectan organization's profitability.
FALSEAACSB Standard 3
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #11
Difficulty Level ModerateLearning Objective 1
12.(p. 8)
Team processes play an important role in achieving the primary outcomes of job performance andorganizational commitment.
TRUEAACSB Standard 3
Blooms Taxonomy ComprehensionColquitt - Chapter 01 #12
Difficulty Level ModerateLearning Objective 2
2
13.(p. 8)
The Container Storea Texas-based retailer, uses a "celebration mailbox" voicemail system thatcompliments employees for especially good performance. This is an example of motivation.
TRUEAACSB Standard 6
Blooms Taxonomy ApplicationColquitt - Chapter 01 #13
Difficulty Level ModerateLearning Objective 2
14.(p. 10)
The integrative model acknowledges that employees work in one or more work teams led by someformal leader.
TRUEAACSB Standard 3
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #14
Difficulty Level ModerateLearning Objective 2
15.(p. 10)
Group mechanisms shape satisfaction, stress, motivation, trust, and learning.
TRUEAACSB Standard 3
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #15
Difficulty Level ModerateLearning Objective 2
16.(p. 10)
Personality and cultural values are the two factors that reflect the characteristics of individualemployees.
TRUEAACSB Standard 3
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #16
Difficulty Level ModerateLearning Objective 2
17.(p. 13)
Resources like culture, teamwork, trust, and reputation are termed "socially complex" because it isnot always clear which organizations do (and do not) possess them, though it is clear how they cameto develop.
FALSEAACSB Standard 3
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #17
Difficulty Level EasyLearning Objective 2
18.(p. 14)
Big decisions can be copied; they are visible to competitors and observable by industry experts andanalysts.
TRUEAACSB Standard 3
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #18
Difficulty Level ModerateLearning Objective 2
3
19.(p. 13-14)
Since good people create history and socially complex resources, they are easy to imitate.
FALSEAACSB Standard 3
Blooms Taxonomy ComprehensionColquitt - Chapter 01 #19
Difficulty Level ModerateLearning Objective 2
20.(p. 15)
Firms that do not undergo an IPO typically have shorter histories and need an infusion of cash togrow or introduce some new technology.
FALSEAACSB Standard 6
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #20
Difficulty Level ModerateLearning Objective 3
21.(p. 18)
The integrative model of OB was designed with the Rule of One-Eighth in mind.
TRUEAACSB Standard 3
Blooms Taxonomy ComprehensionColquitt - Chapter 01 #21
Difficulty Level ModerateLearning Objective 3
22.(p. 18)
It is often easy to "fix" companies that struggle with OB issues.
FALSEAACSB Standard 3
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #22
Difficulty Level ModerateLearning Objective 3
23.(p. 18)
The "Sharing Information" principle introduced by Jeffrey Pfeffer indicates that imparting generalskills will reduce secrecy and increase knowledge of company operations.
FALSEAACSB Standard 3
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #23
Difficulty Level ModerateLearning Objective 3
24.(p. 19)
"Work should be structured around teams so that employees can pool their work-related knowledge"is associated to Jeffrey Pfeffer's principle of "Reduction of Status Differences"
FALSEAACSB Standard 3
Blooms Taxonomy ComprehensionColquitt - Chapter 01 #24
Difficulty Level ModerateLearning Objective 3
25.(p. 21-22)
Scientific methods begin with hypotheses and require that these be used to inspire theories.
FALSEAACSB Standard 3
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #25
Difficulty Level EasyLearning Objective 4
4
26.(p. 21)
According to the Method of Experience, people hold firmly to some belief because scientific studieshave tended to replicate results using a series of samples, settings, and methods.
FALSEAACSB Standard 3
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #26
Difficulty Level EasyLearning Objective 4
27.(p. 23)
The best way to get a feel for the correlation between two variables is to look at a scatter plotagraph made from those two columns of numbers.
TRUEAACSB Standard 11
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #27
Difficulty Level ModerateLearning Objective 5
28.(p. 23)
Understanding correlation is important because OB questions are not "yes or no" in nature.
TRUEAACSB Standard 11
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #28
Difficulty Level ModerateLearning Objective 5
29.(p. 25)
Hypotheses takes all the correlations found in studies of a particular relationship and calculates aweighted average.
FALSEAACSB Standard 3
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #29
Difficulty Level EasyLearning Objective 5
30.(p. 25)
Meta-analysis offers more compelling support for the potential benefits of social recognition than themethods of experience, intuition, or authority could have provided.
TRUEAACSB Standard 3
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #30
Difficulty Level ModerateLearning Objective 5
31.(p. 7)
_______ is a field of study devoted to understanding, explaining, and ultimately improving theattitudes and behaviors of individuals and groups in organizations.
A. SociologyB. Organizational behaviorC. Strategic managementD. Social psychologyE. Economics
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #31Difficulty Level Moderate
Learning Objective 1
5
32.(p. 7)
Which of these takes the theories and principles studied in OB and explores the "nuts-and-bolts"applications of those principles in organizations?
A. Human resource managementB. EconomicsC. Social psychologyD. SociologyE. Strategic management
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #32Difficulty Level Moderate
Learning Objective 133.(p. 7)
An OB study might explore the relationship between pay and motivation, whereas a _______ studymight examine the best way to structure compensation programs.
A. strategic managementB. anthropologyC. organizational developmentD. economicsE. human resource management
AACSB Standard 6Blooms Taxonomy Comprehension
Colquitt - Chapter 01 #33Difficulty Level Moderate
Learning Objective 134.(p. 7)
Which course focuses on the product choices and industry characteristics that affect theorganization's profitability?
A. organizational behaviorB. economicsC. social psychologyD. strategic managementE. human resource management
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #34Difficulty Level Moderate
Learning Objective 135.(p. 7)
American Drinks International is a soft drink manufacturer in the carbonated soda industry. The firmis commissioning a study to explore how the company's expansion into the new product segment oftropical fruit flavored soda would affect its profitability. Such a study is addressed in which of theseareas?
A. industrial and organizational psychologyB. human resource managementC. strategic managementD. social psychologyE. organizational behavior
AACSB Standard 6Blooms Taxonomy Application
Colquitt - Chapter 01 #35Difficulty Level Difficult
Learning Objective 1
6
36.(p. 7)
OB research on job performance and individual characteristics draws primarily from studies inA. industrial and organizational psychologyB. economicsC. strategic managementD. sociologyE. marketing
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #36Difficulty Level Difficult
Learning Objective 137.(p. 7)
Research on satisfaction, emotions, and team processes found in OB draws heavily from studies in
A. sociologyB. economicsC. strategic managementD. social psychologyE. marketing
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #37Difficulty Level Difficult
Learning Objective 138.(p. 7)
Models from _______ are used to understand motivation, learning, and decision making in OB.
A. marketingB. economicsC. sociologyD. strategic managementE. anthropology
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #38Difficulty Level Difficult
Learning Objective 139.(p. 7-8)
The primary outcomes of interest to organizational behavior researchers are:
A. job performance and organizational commitmentB. organizational culture and organizational structureC. team processes and team characteristicsD. personality and abilityE. stress and motivation
AACSB Standard 10Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #39Difficulty Level Moderate
Learning Objective 2
7
40.(p. 8)
According to the integrative model of organizational behavior, the two organizational-level variablesthat impact individual-level attitudes and behaviors are:
A. job performance and organizational commitmentB. culture and structureC. team processes and team characteristicsD. personality and abilityE. stress and motivation
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #40Difficulty Level Moderate
Learning Objective 241.(p. 8)
According to the integrative model of organizational behavior, the two types of group-level variablesthat impact individual-level attitudes and behaviors are:
A. job performance and organizational commitmentB. learning and decision makingC. leadership and teamsD. personality and abilityE. stress and motivation
AACSB Standard 10Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #41Difficulty Level Moderate
Learning Objective 242.(p. 8)
According to the integrative model of organizational behavior, two of the individual characteristicsthat impact individual attitudes and behaviors include:
A. job performance and organizational commitmentB. organizational culture and organizational structureC. team processes and team characteristicsD. personality and abilityE. stress and motivation
AACSB Standard 10Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #42Difficulty Level Moderate
Learning Objective 243.(p. 8)
The integrative model of organizational behavior includes a number of individual mechanisms thatdirectly impact job performance and organizational commitment. Those mechanisms include:A. leader styles and behaviorB. organizational culture and organizational structureC. team processes and team characteristicsD. personality and abilityE. stress and motivation
AACSB Standard 10Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #43Difficulty Level Moderate
Learning Objective 2
8
44.(p. 8)
All of these are individual mechanisms as reflected in the integrative model of organizationalbehavior except:
A. stressB. motivationC. job satisfactionD. learningE. job performance
AACSB Standard 10Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #44Difficulty Level Moderate
Learning Objective 245.(p. 8)
According to the integrative model of organizational behavior, which of these is an individualoutcome?
A. job satisfactionB. abilityC. job performanceD. personalityE. motivation
AACSB Standard 10Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #45Difficulty Level Moderate
Learning Objective 246.(p. 9)
What Suzie feels when thinking about her job and doing her day-to-day work is captured in herA. abilityB. job satisfactionC. personalityD. organizational cultureE. leadership style
AACSB Standard 10Blooms Taxonomy Application
Colquitt - Chapter 01 #46Difficulty Level Moderate
Learning Objective 247.(p. 9)
Which of these individual mechanisms reflects employees' psychological responses to job demandthat tax or exceed their capacities?
A. job satisfactionB. abilityC. job performanceD. leadership styleE. stress
AACSB Standard 10Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #47Difficulty Level Moderate
Learning Objective 2
9
48.(p. 9)
Which of these individual mechanisms captures the energetic forces that drive employees' workefforts?
A. MotivationB. abilityC. job performanceD. personalityE. stress
AACSB Standard 10Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #48Difficulty Level Moderate
Learning Objective 249.(p. 10)
_______ reflect the various traits and tendencies that describe how people act, with commonlystudied traits including extraversion, conscientiousness, and collectivism.
A. leadershipB. stressC. job performanceD. personality and cultural valuesE. organizational structure
AACSB Standard 10Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #49Difficulty Level Moderate
Learning Objective 250.(p. 10)
Which of these mechanisms dictates how the units within the firm link to other units?
A. organizational cultureB. organizational abilityC. job performanceD. organizational structureE. organizational leadership
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #50Difficulty Level Moderate
Learning Objective 251.(p. 11)
Which of these mechanisms captures shared knowledge about the rules, norms, and values that shapeemployee attitudes and behaviors?
A. organizational structureB. organizational abilityC. organizational cultureD. job performanceE. organizational leadership
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #51Difficulty Level Moderate
Learning Objective 2
10
52.(p. 13)
A resource is more valuable if it is:
A. rareB. imitableC. transparentD. simpleE. all of the above
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #52Difficulty Level Moderate
Learning Objective 353.(p. 13-14)
People are inimitable for all of the following reasons except:
A. they create a historyB. they purchase new technologyC. they make numerous small decisionsD. they create socially complex resourcesE. unfortunately, people are not inimitable
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #53Difficulty Level Moderate
Learning Objective 354.(p. 15)
According to the survey of executives of 968 publicly held firms, the results revealed that a one-unitincrease in the proportion of the workforce involved in the high performance work practices wasassociated with all of these except:
A. an approximately 7 percent decrease in turnoverB. $27,000 more in sales per employeeC. $18,000 more in market valueD. $3,800 more in profitsE. $638 more in employee bonuses
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #54Difficulty Level Difficult
Learning Objective 355.(p. 15)
According to the survey of executives of 968 publicly held firms, the results revealed that a one-unitincrease in the proportion of the workforce involved in the high performance work practices wasassociated with which of these?
A. An approximately 37 percent increase in turnoverB. $627,000 more in sales per employeeC. $918,000 more in market valueD. $3,800 more in profitsE. $1,638 more in employee bonuses
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #55Difficulty Level Difficult
Learning Objective 3
11
56.(p. 15)
In exploring the importance of OB to company performance, the survey of executives of 968 publiclyheld firms included of all of these outcomes except:
A. turnoverB. productivityC. firm survivalD. profitabilityE. market value
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #56Difficulty Level Difficult
Learning Objective 357.(p. 15)
According to the study focused on initial public offerings, firms who valued OB had a _______percent higher survival rate than firms who did not value OB.
A. 71B. 19C. 47D. 50E. 3
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #57Difficulty Level Difficult
Learning Objective 358.(p. 15-18)
According to the study focused on Fortune's "100 Best Companies to Work for" list, the resultsrevealed which of these?
A. The "100 Best" firms were more profitable than their peersB. The "100 Best" firms were less profitable than their peersC. There was no difference in the profitability of "100 Best" and their peersD. The "100 Best" firms actually had a 19 percent higher turnover rate than their peersE. The "100 Best" firms lost market value by more than 50 percent after getting on the list due to
heavy expenditure related to value placed on OBAACSB Standard 6
Blooms Taxonomy KnowledgeColquitt - Chapter 01 #58Difficulty Level Difficult
Learning Objective 359.(p. 15-18)
According to the Rule of One-Eighth,
A. At least 88 percent of organizations will do everything necessary to put people first and therebybuild profits
B. At best 12 percent of organizations will actually do what is required to build profits by puttingpeople first
C. 75 percent of organizations won't believe the connection between how they manage their peopleand the profits they earn
D. 38 percent of the organizations try to make a single change to solve their problemsE. One in eight organizations miserably fail at making the people to profit connection
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #59Difficulty Level Difficult
Learning Objective 3
12
60.(p. 19)
Jeffery Pfeffer's Seven Principles of Successful Organizations include all of these except:
A. selective hiringB. extensive trainingC. sharing informationD. downsizingE. high and contingent compensation
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #60Difficulty Level Difficult
Learning Objective 361.(p. 21)
Philosophers argue that there are various ways of knowing things. The text addresses all of theseexcept:
A. experienceB. authorityC. scienceD. intuitionE. exhibition
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #61Difficulty Level EasyLearning Objective 4
62.(p. 21)
Scientific studies are based on the scientific method originated by Sir
A. Jeffery PfefferB. Frederick TaylorC. Charles DarwinD. Francis BaconE. Robert Hogan
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #62Difficulty Level Moderate
Learning Objective 463.(p. 21)
A collection of assertions that specify how and why variables are related, as well as the conditions inwhich they should (and should not) be related refers to aA. hypothesisB. verificationC. theoryD. dataE. none of these
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #63Difficulty Level EasyLearning Objective 4
13
64.(p. 22)
_______ are written predictions that specify relations between variables.
A. HypothesesB. VerificationsC. TheoriesD. DataE. None of these
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #64Difficulty Level EasyLearning Objective 4
65.(p. 23)
Which of these abbreviations represent the correlation?
A. cB. xC. rD. hE. d
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #65Difficulty Level Moderate
Learning Objective 566.(p. 23)
_______ summarize the statistical relationships between variables.
A. DataB. CorrelationsC. ObservationsD. CollectionsE. Methods of knowing
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #66Difficulty Level Moderate
Learning Objective 567.(p. 23)
Correlation can be positive or negative and can range from:
A. -1 to + 1B. -.5 to + .5C. -1 to + 10D. .1 to 1E. None of these
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #67Difficulty Level Moderate
Learning Objective 568.(p. 24)
In organizational behavior research, a correlation of .50 is considered:
A. weakB. strongC. moderateD. uselessE. perfect
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #68Difficulty Level Moderate
Learning Objective 5
14
69.(p. 24)
In organizational behavior research, a correlation of .30 is considered:
A. weakB. strongC. moderateD. uselessE. perfect
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #69Difficulty Level Moderate
Learning Objective 570.(p. 24)
In organizational behavior research, a correlation of .10 is considered:
A. weakB. strongC. moderateD. uselessE. perfect
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #70Difficulty Level Moderate
Learning Objective 571.(p. 24)
In organizational behavior research, a correlation of + 1 is considered:
A. weakB. unimpressiveC. moderateD. uselessE. perfect
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #71Difficulty Level Moderate
Learning Objective 572.(p. 25)
Which of these takes all the correlations found in studies of a particular relationship and calculates aweighted average of them?
A. human resource managementB. resource-based viewC. meta-analysisD. strategic managementE. method of intuition
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #72Difficulty Level Moderate
Learning Objective 5
15
73.(p. 25)
A meta-analysis conducted on the effects of social recognition and job performance across studiesconducted in 96 different organizations in the service industry indicates an average correlation of_______.
A. .66B. .50C. -1D. .21E. .03
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #73Difficulty Level Difficult
Learning Objective 5Scenario: Ben BarrackAs a student, you have been attending the local university majoring in Business. You have signed upfor this course on Organizational Behavior. You are also working as an assistant manager at a localrestaurant where Ben Barrack is the manager. When Ben finds that you are enrolled in an OB course,he laughs and says OB is common sense, you don't need a course on it and that if you take strategicmanagement, it gives you the same information. Ben comments that the only thing he needs to worryabout is the job performance of his employees. Having just studied this chapter, respond to thefollowing questions and Ben's comments and beliefs.
Colquitt - Chapter 01
74.(p. 7)
As Ben suggested, does strategic management gives you the same information as OB?
A. YesB. No
AACSB Standard 6Blooms Taxonomy Application
Colquitt - Chapter 01 #74Difficulty Level EasyLearning Objective 1
75.(p. 8)
Ben suggested that he only needs to worry about the job performance of his employees. Afterlearning about the integrative model of OB, you might explain that there is one other key outcomethat he should worry about:
A. organizational commitmentB. self-actualizationC. relatedness needsD. downsizing practicalityE. none of these
AACSB Standard 10Blooms Taxonomy Application
Colquitt - Chapter 01 #75Difficulty Level Moderate
Learning Objective 276.(p. 8)
You should tell Ben that according to the integrative model of OB, the following two conceptsrepresent individual mechanisms that have a direct impact on job performance.A. stress and motivationB. personality and abilityC. team processes and team characteristicsD. leadership styles and behaviorsE. organizational culture and organizational structure
AACSB Standard 10Blooms Taxonomy Application
Colquitt - Chapter 01 #76Difficulty Level Moderate
Learning Objective 2
16
77.(p. 8)
If Ben truly wants to be an effective manager at this restaurant, he should be concerned with which ofthese?
A. organizational mechanismsB. group mechanismsC. individual mechanismsD. individual characteristicsE. all of these
AACSB Standard 10Blooms Taxonomy Application
Colquitt - Chapter 01 #77Difficulty Level Moderate
Learning Objective 2Scenario: You Be the ConsultantYou have been just hired as an assistant to a leading consultant at Consultants-R-Us International.The firm specializes in employee personality. A recent client made this comment to your boss:"because people come and go in an organization, financial resources are the only resources thatmatter." Your boss gives you the assignment to show the client how and why people matter.
Colquitt - Chapter 01
78.(p. 13)
Using the _______, you should be able to show the client that people are rare and inimitable.
A. method of intuitionB. resource-based view of the organizationC. method of authorityD. rule of one-eighthE. cost-based approach
AACSB Standard 6Blooms Taxonomy Application
Colquitt - Chapter 01 #78Difficulty Level Moderate
Learning Objective 379.(p. 8)
Consultants-R-Us specializes in employee personality. According to the integrative model of OB, thefirm is specializing in:
A. an individual outcomeB. an organizational mechanismC. a group mechanismD. an individual characteristicE. none of these
AACSB Standard 10Blooms Taxonomy Application
Colquitt - Chapter 01 #79Difficulty Level Moderate
Learning Objective 280.(p. 14)
When explaining to the client, you should explain the inimitability of people by drawing on all of thefollowing concepts except:
A. historyB. numerous small decisionsC. one big decisionD. socially complex resourcesE. all of these concepts should be drawn upon
AACSB Standard 6Blooms Taxonomy Application
Colquitt - Chapter 01 #80Difficulty Level Moderate
Learning Objective 3
17
81.(p. 7)
OB can be contrasted with two other courses commonly offered in management departments: _____and strategic management.
A. project managementB. business managementC. human resource managementD. operations managementE. financial management
AACSB Standard 3Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #81Difficulty Level Moderate
Learning Objective 182.(p. 7)
When a firm expands into a new product segment, it is known as:
A. market development.B. diversification.C. market penetration.D. concept development.E. product proliferation.
AACSB Standard 3Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #82Difficulty Level EasyLearning Objective 1
83.(p. 7)
_____ research is vital to research on team characteristics and organizational structure.
A. Social psychologyB. Industrial and organizational psychologyC. AnthropologyD. EconomicsE. Sociology
AACSB Standard 6Blooms Taxonomy Comprehension
Colquitt - Chapter 01 #83Difficulty Level Difficult
Learning Objective 184.(p. 7)
_____ research helps inform the study of organizational culture.
A. Social psychologyB. Industrial and organizational psychologyC. AnthropologyD. SociologyE. Economics
AACSB Standard 6Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #84Difficulty Level Difficult
Learning Objective 1
18
85.(p. 8)
According to the integrative model of organizational behavior, trust, justice, and ethics are:A. individual mechanisms.B. organizational mechanisms.C. group mechanisms.D. individual outcomes.E. group outcomes.
AACSB Standard 3Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #85Difficulty Level Moderate
Learning Objective 286.(p. 8)
According to the integrative model of organizational behavior, which of the following is anindividual outcome?
A. Job satisfactionB. AbilityC. PersonalityD. Organizational commitmentE. Motivation
AACSB Standard 3Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #86Difficulty Level Moderate
Learning Objective 287.(p. 9)
Which of the following reflects the degree to which employees feel that their company does businesswith fairness, honesty, and integrity?
A. Job satisfactionB. Trust, justice, and ethicsC. Team processesD. Personality and abilityE. Motivation
AACSB Standard 10Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #87Difficulty Level EasyLearning Objective 2
88.(p. 9)
Which of the following deals with how employees gain job knowledge and how they use thatknowledge to make accurate judgments on the job?A. Team processesB. Trust, justice, and ethicsC. Learning and decision makingD. Personality and abilityE. Motivation
AACSB Standard 10Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #88Difficulty Level EasyLearning Objective 2
19
89.(p. 9)
Which of the following affects the way people behave at work, the kinds of tasks they are interestedin, and how they react to events that happen on the job?A. AbilityB. Trust, justice, and ethicsC. Learning and decision makingD. Team characteristicsE. Personality and cultural values
AACSB Standard 10Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #89Difficulty Level Moderate
Learning Objective 290.(p. 10)
Which of the following describes the cognitive abilities, emotional skills, and physical abilities thatemployees bring to a job?A. AbilityB. Personality and cultural valuesC. Trust, justice, and ethicsD. Learning and decision makingE. Team characteristics
AACSB Standard 10Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #90Difficulty Level Moderate
Learning Objective 291.(p. 10)
Which of the following influences the kinds of tasks an employee is good at and those with which anemployee may struggle?
A. PersonalityB. AbilityC. Trust, justice, and ethicsD. Learning and decision makingE. Cultural values
AACSB Standard 10Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #91Difficulty Level Moderate
Learning Objective 292.(p. 10)
Which of the following summarizes the qualities that teams possess, such as their norms, their roles,and the way members depend on one another?
A. Team processesB. Team innovationC. Team characteristicsD. Team problem solvingE. Team responsibilities
AACSB Standard 10Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #92Difficulty Level Moderate
Learning Objective 2
20
93.(p. 10)
Which of the following summarizes how teams behave, including topics like cooperation, conflict,and communication?
A. Team responsibilitiesB. Team innovationC. Team characteristicsD. Team processesE. Team problem solving
AACSB Standard 10Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #93Difficulty Level Moderate
Learning Objective 294.(p. 10)
Which of the following summarizes the process by which individuals attain authority over others?
A. Team characteristicsB. Team processesC. Leader styles and behaviorsD. Team responsibilitiesE. Leader power and influence
AACSB Standard 10Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #94Difficulty Level Moderate
Learning Objective 295.(p. 10)
Which of the following captures the specific actions that leaders take to influence others at work?
A. Leader styles and behaviorsB. Team processesC. Team characteristicsD. Team responsibilitiesE. Leader power and influence
AACSB Standard 10Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #95Difficulty Level Moderate
Learning Objective 296.(p. 11)
Which of the following mechanism captures "the way things are" in an organization?
A. Organizational structureB. Organizational abilityC. Organizational leadershipD. Job performanceE. Organizational culture
AACSB Standard 3Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #96Difficulty Level Moderate
Learning Objective 2
21
97.(p. 13)
Which of the following statements about the resource-based view of organizations is false?
A. It describes what exactly makes resources valuable.B. It describes what makes resources capable of creating long-term profits for the firm.C. A firm's resources include financial and physical resources.D. A firm's resources include resources related to organizational behavior.E. It suggests that the value of resources depend on a single factor.
AACSB Standard 6Blooms Taxonomy Comprehension
Colquitt - Chapter 01 #97Difficulty Level Moderate
Learning Objective 298.(p. 13)
According to resource-based view, a resource is more valuable when it is rare and:
A. regular.B. simple.C. inimitable.D. transparent.E. common.
AACSB Standard 3Blooms Taxonomy Comprehension
Colquitt - Chapter 01 #98Difficulty Level Moderate
Learning Objective 399.(p. 14)
Which concept captures the idea that people make many small decisions day in and day out, week inand week out?
A. Numerous small decisionsB. Resource-based viewC. Meta-analysisD. Rule of one-eighthE. Socially complex resources
AACSB Standard 3Blooms Taxonomy Knowledge
Colquitt - Chapter 01 #99Difficulty Level Moderate
Learning Objective 2100.(p. 19)
According to Jeffery Pfeffer's Seven Principles of Successful Organizations, ______ suggests thatemployers must work hard to measure individual characteristics that cannot be supplied by training,such as personality.
A. Sharing informationB. Extensive trainingC. Selective hiringD. Reduction of status differencesE. High and contingent compensation
AACSB Standard 3Blooms Taxonomy Comprehension
Colquitt - Chapter 01 #100Difficulty Level Difficult
Learning Objective 3
22
101.(p. 7)
Define organizational behavior. How does it differ from human resource management?
OB is a field of study devoted to understanding, explaining, and ultimately improving the attitudesand behaviors of individuals and groups in organizations. HRM, on the other hand, takes the theoriesand principles studied in OB and explores the "nuts-and-bolts" applications of those principles inorganizations.
AACSB Standard 6Blooms Taxonomy Comprehension
Colquitt - Chapter 01 #101Difficulty Level EasyLearning Objective 1
102.(p. 8)
Illustrate the integrative model of organizational behavior using a diagram.
See Figure 1-1 on page 8 in the text.
AACSB Standard 6Blooms Taxonomy Comprehension
Colquitt - Chapter 01 #102Difficulty Level Moderate
Learning Objective 2103.(p. 8)
Identify the key individual outcomes in the studies of organizational behavior and describe the factorsthat affect these key outcomes.
The key individual outcomes in studies of organizational behavior are job performance andorganizational commitment. The factors that affect these outcomes are individual mechanisms (jobsatisfaction; stress; motivation; trust, justice & ethics; and learning & decision making). Individualmechanisms, in turn, are driven by organizational mechanisms (organizational culture and structure),group mechanisms (leadership: styles & behaviors, and power & influence; and teams: processes andcharacteristics), and individual characteristics (personality & cultural values and ability).
AACSB Standard 6Blooms Taxonomy AnalysisColquitt - Chapter 01 #103Difficulty Level Moderate
Learning Objective 2104.(p. 13-15)
Using the resource-based view of the organization, explain how people are a valuable resource.Provide an example to justify your position.
People are rare and inimitable. The inimitability of people can be described using the following threereasons: history, numerous small decisions, and socially complex resources. See figure 1-2 in thetext. Student answers will vary for the last part of the question.
AACSB Standard 6Blooms Taxonomy Analysis and application
Colquitt - Chapter 01 #104Difficulty Level Difficult
Learning Objective 3
23
105.(p. 21-25)
Briefly describe the four different ways of knowing things. Which way do you believe provides thesoundest rationale and most compelling support?
The four ways are: method of experience, method of intuition, method of authority, and method ofscience. The method of science provides the soundest rationale and most compelling support forarguments given that predictions are tested with data.
AACSB Standard 6Blooms Taxonomy AnalysisColquitt - Chapter 01 #105Difficulty Level Moderate
Learning Objective 4
24
ch1 SummaryCategory # of Questions
AACSB Standard: 10 23AACSB Standard: 11 3AACSB Standard: 3 24AACSB Standard: 6 55Blooms Taxonomy: Analysis 2Blooms Taxonomy: Analysis and application 1Blooms Taxonomy: Application 10Blooms Taxonomy: Comprehension 11Blooms Taxonomy: Knowledge 81Colquitt - Chapter 01 107Difficulty Level: Difficult 17Difficulty Level: Easy 15Difficulty Level: Moderate 73Learning Objective: 1 16Learning Objective: 2 43Learning Objective: 3 24Learning Objective: 4 8Learning Objective: 5 14
1
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