Meridian infosolution (p) ltd company profile

MERIDIAN INFOSOLUTION (P) LTD

Company Profile

COMPANY REGISTRATION

• CIN (Corporate Identity Number): U72200GJ2012PTC069807

• DIN (Director Identification Number): 05211378

MANAGEMENT TEAM

• Hitendrasinh Zala - Director• Shankar Chaudhary – Process Head• Sweta Chaudhary – Head HR

MISSION & VISION

• Mission: The ultimate goal of Meridian Infosolution is to have its own identity in the BPO industry as a most trusted service provider in all aspects and a one stop solution for high quality

• Vision: Be Flexible to meet client’s business style and to build trust based relationship

CODE OF CONDUCT

• It is our policy not to disclose any information about our clients to any other person or organizations. The information we received will be used only for which our client provided to us

SERVICES

• B2B (UK Utility Campaign) One year of experience in running own center 4 years of experience in working for the process

Worked With: EON British Gas Opus Energy EDF N-Power Scottish Power Dual Energy Haven Power

SERVICES

• B2B & B2C (UK Telecommunication) 6 Months of experience in working for the

process Worked With:

Talk Talk (UK TV, Broadband & Phone)

INFRASTRUCTURE

• Available Office space: 1200 SQ Feet• No of Computers: 25 (Can be increased

as per client’s requirements) • Hours of backup: 8500 VA – 1200 Min• LAN:

Available YMS Lease Line Of 4 MBPS Also Fiber Optic LAN up to 1 GBPS and

Dedicated 1:1 Business Connectivity

PROCESSES

• UK Utility Start To End SALE with acquisition

Acquisition Renewal

INTERNET CONNECTIVITY

• Reliance Lease Line – 4 Mbps• Fiber Optic LAN up to 1 GBPS and

Dedicated 1:1 Business Connectivity

CONFIGURATIONS

• Agent Desk Configurations: PD 1.6 GHz with ASUS MOTHER BOARD,

80 GB HDD, 1 GB RAM• Server Configurations:

PD 925 3.0 GHz / 2BG DDR2-667 / 2 X 250GB SATA HDDs / RAID 1 / Gigabit LAN / (DR-TSP4)

CALL FLOW

• ACD• IVR• Routing• Queues• Agent

ADDRESS & CONTACT DETAILS

• Address: 6, Jamuna Apartment, Opp, Mayekar Wadi, Virat Nagar, Virar (W) Mumbai – 401 303

Contact: Mob: 9049998808 & 9172717356

E-mail: meridianinfosolution@gmail.com

TECHNOLOGY INFORMATION

• Bandwitch• Dialer• Server• Power Back Up

HIERARCHY

ONLINE PRESENCE

• Facebook: https://www.facebook.com/MeridianInfosolutionpLtd

• Website: • www.meridianinfosolution.com