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Master Data Management in Financial ServicesGregg LoosVP Sales MDMOctober 24, 2008
© 2006 Oracle Corporation – Proprietary and Confidential
The Battle of Ulm: what’s true?
• In 1805 Austria and Russia formed Third Coalition against Napoleon.• Planned Date for the “battle”: October 20th • What happened? No Russians.• 70.000 Austrian Soldiers:
• 20.000 escaped,
• 10.000 killed or wounded,
• and the rest made prisoner.
• 170.000 French Soldiers: • About 6000 killed or wounded.
• Gregorian vs Julian calendar? • 12 day difference.
• First known data quality problem?
© 2006 Oracle Corporation – Proprietary and Confidential
Fragmented Information Increases Risk and is Expensive to manage
““The value of information increases exponentially as The value of information increases exponentially as fragmentation is reduced.”fragmentation is reduced.”
Ellison’s LawEllison’s Law
© 2006 Oracle Corporation – Proprietary and Confidential
What are banks doing? Consolidate Information Global visibility through a single source of truth
• Consolidate and standardize key operational data Customers Employees Products Payments Financial Consolidation Organizational Hierarchy
• Consolidate documents and digital assets• Consolidate servers and storage• Optimize profitability and performance through
common analytics and reporting
Insight to Action
“Business that use a formal, enterprise-wide strategy for Global Data Synchronization will realize 30% lower IT costs in integration and data reconciliation at the department level through the rationalization of traditionally separate and distinct IT projects.”
© 2006 Oracle Corporation – Proprietary and Confidential
More Competitive, Lower CostsMDM value on the IT Roadmap
Deploy Grid PlatformDeploy Grid Platform
Standardize Business
Processes
ConsolidateApplications
& Data
Standardize
ServicePlatform
OptimizeInfrastructure
SourceApplicationManagemen
t
Outsource Application & Infrastructure ManagementOutsource Application & Infrastructure Management
ModernizeCore Processes
Modernize applications while transitioning to a
lower cost platformiFlex footprintInsurace footprintApplication Modernization
ModernizeCore Processes
Modernize applications while transitioning to a
lower cost platformiFlex footprintInsurace footprintApplication Modernization
Standardize Service Delivery Platform
IntegrationIntegrationBusiness Intelligence
Business Intelligence
Process Management
Process Management
User Interaction
User Interaction
StandardizeCorporate ServicesImprove efficiencies and
reduce costs:Financial MgmtHuman Capital MgmtProcurementGRC & Performance MgmtFacilities & Projects
StandardizeCorporate ServicesImprove efficiencies and
reduce costs:Financial MgmtHuman Capital MgmtProcurementGRC & Performance MgmtFacilities & Projects
Standardize Front Office
Grow revenue, improve customer retention and
reduce cost:MarketingSales & ServiceRelationship MgmtCollaboration
Standardize Front Office
Grow revenue, improve customer retention and
reduce cost:MarketingSales & ServiceRelationship MgmtCollaboration
Consolidate Information
Improve visibility and reduce cost:CustomersFinancialsOrganizationsData WarehousesDocuments
Consolidate Information
Improve visibility and reduce cost:CustomersFinancialsOrganizationsData WarehousesDocuments
1 2 3
5
6
7
4
Oracle’s Banking FootprintComplete, Open, Integrated
Corporate AdministrationCorporate Administration
Customer Analytics
ChannelAnalytics
Marketing Analytics
Exec Analytics
Funds TransferPricing
Portal & Dashboards
Business ActivityMonitoring
Business ProcessAnalytics
Op Intelligence
HR Analytics
CustomerInsightCustomerInsight
Performance ManagementPerformance Management
OperationalExcellenceOperationalExcellence
AnalyticsPlatformAnalyticsPlatform
Consolidation Budgeting
Procurement
Profitability Mgmt
Fixed Assets
Incentive Comp
Product Hub Org Hierarchy Hub Accounting Hub Credit Risk Hub
Master Data ManagementMaster Data ManagementCustomer Data Hub
Rich Client F/WAJAX, Web 2.0
Systems Mgmt Web Services MgmtDirectory Services
Enterprise Content Mgmt
Database (Grid,Memory, Embed)
Web ServicesOrchestration (BPEL)
Identity Mgmt
J2EE Services, ESB and Rules Engine
Access Mgmt
Enterprise TechnologyEnterprise Technology
ProfitabilityAnalytics/RAPM
ACH
Credit Rating
POS
SWIFT
Fed Wire
OFAC
Market Feeds
Check Order
OtherSystems
RetailRetail
Platform Teller Call Center
InternetBanking Kiosk EBPP
Private Wealth MgmtPrivate Wealth MgmtCommercialCommercial
TeamSelling
OrderMgmt
InternetBanking
SecurityTrading
ClientServicing
DerivativePricing
CRM &Marketing
LeadMgmt
Order Entry Platform
Order Entry Platform
On Demand
Customer ExperienceCustomer Experience
Call Center
Deposits
Loans
Payments
Cards(Credit / Debit)Investments
Core BankingLedgerLeasing
Payments
Deposits
TreasuryTradeFinance
AssetMgmt
SyndicatedLoans
StructuredDerivatives
Lock BoxNostroRecon
InvestorServices
Leasing Custody
Mortgages
Customer &BusinessInsight
Customer &BusinessInsight
Lifecycle ManagementLifecycle ManagementSellingMarketing ServicingOriginating
External InterfacesExternal Interfaces
Projects
Risk Based Pricing
EconomicCapital/RAPM
Operational Risk
Market Risk
Credit Risk
ALM
SOX
RegulatoryReporting
Risk Based DecisioningRisk Based Decisioning
Risk ManagementRisk Management
Governance, Risk & Compliance
Governance, Risk & Compliance
ComplianceCompliance
BASEL II& 1A
AML
Human Capital Mgmt
Enterprise GL
Product and Transaction ProcessorsProduct and Transaction Processors
CashMgmt
Real Estate
Savings Loans
Core BankingLedger
Compliance& Limits
PortfolioMgmt
TradeProcessing
Performance Mgmt
Balance & Positions
Fees & Commissions
Compensation
Clearing &Settlement
Oracle Oracle
Third Party
Integration
Market Data
Reconc
iliation
Financial Planning
© 2006 Oracle Corporation – Proprietary and Confidential
Key Business issues driving MDM in Financial Services
• Risk & Compliance ie Basel II• Complicated process for client On-Boarding• Poor customer data integration across operating divisions• Disconnected Governance processes for stewarding information• High Data Management Costs for reconciliation • Inflexible system infrastructure to support “Customer Centricity”
programs ie Account Centric vs Customer Centric
• M&A!!!
© 2006 Oracle Corporation – Proprietary and Confidential
MDM example in Capital Markets: Legal Entity and Credit Risk Master Data Management
Key Capabilities of an Oracle Credit Risk Hub: Sourcing and aggregating multiple vendor feeds
and internal systems Legal Entity Hierarchy Management Centralization of On boarding and KYC Risk Concentration Analysis Risk Aggregation and Reporting Data Stewardship Integration with Downstream Systems
• Improve Risk Profiles• Reduce Regulatory
Capital• Rationalize Data
Provider Spending• Reduce Manual costs• Reduce system
integration costs
ROI Opportunities:
© 2006 Oracle Corporation – Proprietary and Confidential
XYZ Bank will benefit by creating an integrated view of Risk…..
• Fulfills key elements of Basel II compliance
• Greater accuracy in capital allocation• Faster reaction to changes in risk
exposure• Increased trade execution automation• Reduced costs of data management
© 2006 Oracle Corporation – Proprietary and Confidential
Oracle Credit Risk Hub Highlights
• Speed of Deployment (Phase 1 90-120 Days)• Lowest Risk/Lowest Cost Integration• Hub can be leveraged across the Enterprise to
include other divisions, entity types (eg.Contacts)• Link to Retail Business• Manage multiple versions of Customer across
business lines ie Operations view, Credit view, Sales view
• Deep MDM Industry experience• Large Oracle Partner channel
© 2006 Oracle Corporation – Proprietary and Confidential
Oracle Legal Entity and Credit Risk Hub
Trading Desk
CollateralMgmt
LimitSystem
InternalRatings
RiskAnalysis
SFACall
Center ERM…n
…n
Legal Entity and Credit Risk HubUniversal Customer Master
Data Stewards
Business UsersFront Office/Customer Facing Applications
Enrichment Sources
Downstream Applications
Data Quality
De-duplication
Party Data Model
PrivacyCustomer
Management
Middleware
Real-time/near real-time Master Data
Real-time/near real-time Master Data
Real time/ Batch
Master Data
ScenarioAnalysis
SecurityMaster
D&B
BANKSCOPE
Business Users
AVOX
Business Features• Complete and accurate view of the legal
entity to feed risk analysis and other downstream trading systems
• Aggregate risk exposure and profitability• Active monitoring of changes and
transactions
IT Features• Persists master data with references to
transactional data• Complete metadata management• Rules-based configuration• Service-oriented architecture• Application Integration Foundation
Oracle Hub stores relevant counterparty reference data and
associates transaction data creating rule
based events
© 2006 Oracle Corporation – Proprietary and Confidential
Oracle Enterprise Master Data Management The most complete MDM offering in the market today
BudgetingBudgeting
Data Governance
Oracle Fusion Middleware
Analytical MDM AppsAnalytical MDM Apps
Operational MDM AppsOperational MDM Apps
OperationalSystems
AnalyticalSystems
Cus
tom
erC
usto
mer
Sup
plie
rS
uppl
ier
OracleProduct Hub
OracleProduct Hub
Fin
anci
alF
inan
cial
Oracle / Hyperion Data Relationship
Management
Oracle / Hyperion Data Relationship
ManagementOracle
Customer HubOracle
Customer Hub
EBSEBS
SiebelSiebel
SAPSAP
Custom AppsCustom Apps
External Apps
External Apps
DWDW
BI &DatamartsBI &Datamarts
PlanningPlanning
Financial Consolidation
Financial Consolidation
Pro
duc
tP
rod
uct
Ana
lytic
alA
naly
tical
Application Integration Architecture
OracleSite HubOracle
Site Hub
Site
Site
New
New
PSFTPSFT
JDEJDE
© 2006 Oracle Corporation – Proprietary and Confidential
• Business Process Models Provide foundation for understanding your business
• Pre-built ProcessesConnect across applications quickly
• Enterprise Business Services Reduce the time to deploy and change
• Enterprise Business Objects Enable any application to plug into processes
• Application Business Conn. Svc. Application specific service translation and transformation
Application Integration Architecture –Composite Business Processes – Beyond Middleware
Open Standards Based Foundation
Common Objects and Services
Pre-built Sustainable Integrations
Best Practice Industry Processes
Oracle Application Integration Architecture
Connector
Customer Relationship Management
Connector Connector Connector
Billing and Revenue
Management
Service Fulfillment
Master Data
© 2006 Oracle Corporation – Proprietary and Confidential
Partner Focus for Oracle MDM
• Focus on working 70% of the opportunities with Partners
• Implementations drive 2x-5x Services to Software revenue
• Data Governance and oversight• Retail Banking, Wealth Mgmt, Capital Markets• Life Insurance, Property and Casualty• Payers• Partner Enablement program
© 2006 Oracle Corporation – Proprietary and Confidential
MDM Resources – Co-Prime Sales
Mike Rosser Group VP Chicago 415-848-3561 michael.rosser@oracle.com
Gregg Loos MDM VP San Fran 917-533-3640 gregg.loos@oracle.com
Christopher Dwight Bus Dev Austin 512-239-8500 christopher.dwight@oracle.com
Jonathan Beinke MDM Rep Austin 512-573-7313 jonathan.beinke@oracle.com
Mark Bryan MDM Rep San Fran 415-215-5034 mark.bryan@oracle.com
Jim Burke MDM Rep San Fran 707-338-1166 jim.burke@oracle.com
Ted Carroll MDM Rep New York 203-249-0337 ted.carroll@oracle.com
Tom Kight MDM Rep Atlanta 404-668-9905 tom.kight@oracle.com
John Parker MDM Rep DC 415-690-9192 john.parker@oracle.com
Ron Sachs MDM Rep Chicago 847-366-3342 ron.sachs@oracle.com
Lee Jacobs MDM Rep Rochester 585-267-5297 lee.jacobs@oracle.com
Kevin Bugg MDM Rep Denver 650-430-0357 kevin.bugg@oracle.com
TBH MDM Rep
© 2006 Oracle Corporation – Proprietary and Confidential
MDM Resources - Presales
Rick Beck Group VP San Fran 510-282-0229 rick.beck@oracle.com
Bruce Hamman Presales Seattle 206-295-9504 bruce.hamman@oracle.com
Piyush Ruparelia Presales Charlotte 407-454-4975 piyush.reparelia@oracle.com
Yogesh Sharma Presales Detroit 734-674-6470 yogesh.sharma@oracle.com
Phillip Nifong Presales Dallas 972-510-9879 phillip.nifong@oracle.com
Drew Wilson Presales Dallas 817-247-7993 drew.wilson@oralce.com
Bryan Lester Presales Dallas 469-693-5171 bryan.lester@oracle.com
Gino Fortunato Presales San Fran 415-867-4195 gino.fortunato@oracle.com
Steve Singleton Director MDM Soln Architects
Atlanta 678-315-7655 steve.singleton@oracle.com
Dan Gage Soln Arch Columbia 803-397-6408 dan.gage@oracle.com
Mike Hammond Soln Arch Bridgewater 908-902-6553 michael.hammond@oracle.com
Shirley Hoffman Soln Arch Los Angeles
310-699-7636 shirley.hoffman@oracle.com
© 2006 Oracle Corporation – Proprietary and Confidential
Other Key DRM Resources
David Butler Marketing San Diego 415-609-2648 david.butler@oracle.com
Pascal Laik MDM Strategy
San Fran 415-260-6797 pascal.laik@oracle.com
Manoj Tahiliani CDM Verticals
San Fran 650-468-8186 Manoj.tahiliani@oracle.com
Rohit Tandon MDM Refs Chicago 630-248-4793 Rohit.tandon@oracle.com
Dhiman Bhattacharjee
MDM ROI Specialist
San Fran 781-752-5204 dhiman.bhattacharjee@oracle.com
Neeraj Gokhale Fusion MDM
San Fran 650-533-7701 neeraj.gokhale@oracle.com
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