View
1.100
Download
0
Category
Tags:
Preview:
DESCRIPTION
Presentation for the 2011 National PMINZ Conference
Citation preview
Managing Innovative, High Performing Virtual TeamsWhat You Need to Know
6th July 2011 – Kim Scott
PMINZ Conference 2011
2
3
What to take away from this session…
1. Creativity and control can coexist
2. Trust is key
3. Rich isn’t always better
4. It all depends
4
1. Creativity and control can coexist
5
Forming
Storming
Norming
Performing
Tuckman’s stages of group development
Tuckman, B. (1965). Developmental sequence in small groups. Psychological Bulletin, 63(6), 384-399.Tuckman, B., & Jensen, M. A. (1977). Stages of small-group development revisited. Group & Organization Studies, 2(4), 419-427.
6
Forming
Storming
Norming
Performing
Tuckman’s stages of group development
Social control
Social Control
Control =
Managerial Control
+
Ouchi, W. (1979). A conceptual framework for the design of organizational control mechanisms. Management Science, 25(9), 833-848.Ocker, R. (2005). Influences on creativity in asynchronous virtual teams: A qualitative analysis of experimental teams. IEEE Transactions on Professional Communication, 48(1).
Low Risk
Innovative
Low Risk Innovative
Communication choice
Process choice
Empowerment
Leadership
Goal and role clarity
Training and tenure
10
http://connectedteams.weebly.com
Participate in the research…
(and win an Apple iPad 2!)
11
2. Trust is key
Barczak, G., Lassk, F., & Mulki, J. (2010). Antecedents of Team Creativity: An Examination of Team Emotional Intelligence, Team Trust and Collaborative Culture. Creativity and Innovation Management, 19(4), 332.
Trust
Perceived Task
Performance
Team Satisfaction
Relationship
Commitment
Stress
Building trust…
Assessment
Quick Wins
Long Term
Solutions
Culture of Trust
Assessment
Quick Wins
Long Term
Solutions
Culture of Trust
Goal Setting
Technology
Role Clarity
Ray, D., & Elder, D. (2007). Managing horizontal accountability. The Journal for Quality and Participation, 30(4), 24-28.
Interaction Processes
Training
Rewards
Assessment
Quick Wins
Long Term
Solutions
Culture of Trust
Elloy, D. (2008). The relationship between self-leadership behaviors and organization variables in a self-managed work team environment. Management Research News, 31(11), 801..Maurer, I. (2010). How to build trust in inter-organizational projects: The impact of project staffing and project rewareds on the formation of trust, knowledge acquisitiion and product innovation. International Journal of Project Management, 28(7), 629.
Barczak, G., Lassk, F., & Mulki, J. (2010). Antecedents of Team Creativity: An Examination of Team Emotional Intelligence, Team Trust and Collaborative Culture. Creativity and Innovation Management, 19(4), 332.
Shared Experiences
Networking
Transparency
Assessment
Quick Wins
Long Term
Solutions
Culture of Trust
3. Rich isn’t always better
Media Richness Theory
Daft, R., & Lengel, R. (1984). Information richness: A new approach to managerial behavior and organizational design. In: Cummings, L., & Staw, B. (Eds.), Research in Organizational Behavior 6 (191-233). Homewood, IL: JAI Press.
4. It all depends
What does your team look like?
Umanath, N., & Kim, K. (1992). Task-structure relationship of information systems development subunit: A congruence perspective. Decision Sciences, 23(4), 819-838.Chang, A., & Chih-Chiang, T. (2006). Quantifying uncertainty and equivocality in engineering projects. Construction Management and Economis, 24(2), 171, 184.
Wise Counsel Team A
What now?
http://connectedteams.weebly.comwww.wisecounsel.co.nz
Recommended