MANAGING CONFLICTING PRIORITIES

COURSE OVERVIEWDo you feel like you have too much to do and not enough time to get it done? Are you overwhelmed with new projects, pressing deadlines and conflicting priorities? This interactive session helps participants identify common time wasters, discusses new strategies for prioritizing, and helps participants develop systems to address competing priorities - whether it's a personal workload or for coaching a struggling employee.

This course will equip you with the skills and techniques to:• Identify common time-wasters and see which ones are

slowing you down the most• Learn new techniques that help you create a master list

and prioritize quickly.• Discuss Next Steps. The Four D’s of Do, Defer,

Delegate, or Delete• Review the importance of being flexible and

communicating often and with clarity.• Examine the pros and cons of technology in managing

conflicting priorities.

COURSE OUTLINE

MANAGING CONFLICTING PRIORITIES

DURATIONVIRTUAL 90 Mins CLASSROOM 2 Hrs

CUSTOMIZATIONWe can partner with you to customize ourlearning offerings to target your organization’sspecific focus areas, change delivery methodor dive deeper by integrating even moreactivities, discussions and case studies.

Lesson One: The "Everything is Important" MentalityIdentify Common Time WastersInvestigate and EliminateWorkplace Distractions: mine vs othersActivity: My "Favorite" Distractions

Lesson Two: The Getting Things Done Model (GTD)Creating a Master "To Do" ListDetermine Urgent vs Important ItemsActivity: Ruthless Prioritization

Lesson Three: The Four D's: Do, Defer, Delegate, or Delete

Block SchedulingFirst, Eat the FrogThe Sunken Cost FallacyActivity: Culling the List

Lesson Four: Flexibility is KeyA day in the life: the Pomodoro MethodShift Happens: Interruptions, New TasksAsk for HelpActivity: Communicate, Clarify, and Confirm

Lesson Five: Technology Solutions: Pros and ConsActivity: High Tech/Low Tech

Lesson Six: Wrap UpLearning and application