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7/31/2019 Managerial Communication Session 26 27 Interviewing
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Welcome to
Managerial Communications
hk
Presenter: Prof. Rajsee Joshi
N.R. Institute of Business Management
GLS Institute of Computer Technology - MBA
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Topics Covered
Types of Interviews
Interview Dos
Interview Donts
Basic Interview Questions
Behavior-based questions Difficult Questions with Intelligent Answers
Dressing Basics for Men & Women
What to do after the Interview
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Screening Interview : By someone in HR, face-to-
face or telephone, qualification requirements Group Interview : Separate leaders from followers,
team playing skills
Panel Interview : Interview by several people
Stress interview : Handling adversity, simulated
stress Structured Interview: Pre-decided questions
Exit Interview
Types of Interview
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Tips for Successful Interview
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In the beginning. . . The JobSearch
Read the duties and the knowledge, skills and abilities
required for each position CAREFULLY beforeapplying.
Assess the value of what you have to offer to eachposition and the organization.
How does your experience apply to what is requiredfor the job? Think deeply about yourself
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Become familiar with the organization so you can
demonstrate how and why you will be an effectiveemployee.
Be realistic! Know your qualifications and limitations.Wanting a job does not necessarily mean youre
qualified for it. A job that pays well for duties you dont like will not
be rewarding in the long run.
In the beginning. . . The JobSearch
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Thorough preparation
Dressing sense and Appearance Establishing Rapport
Body Language
Answer questions confidently
Be prepared to ask the interviewer a few questionstowards the end of the interview
Success Factors
http://search.msn.com/images/details.aspx?q=job+interview&color=both&size=1p&ht=122&wd=200&tht=78&twd=128&su=http%3a%2f%2fzephyr.cit.act.edu.au%2ftoolboxes%2fadmin_2%2ftopics%2ftopic31%2ft31_07.htm&iu=http%3a%2f%2fzephyr.cit.act.edu.au%2ftoolboxes%2fadmin_2%2ftopics%2ftopic31%2fimages%2ft31_07.gif&tu=http%3a%2f%2fimages.picsearch.com%2fis%3f6291200789030&sz=127/31/2019 Managerial Communication Session 26 27 Interviewing
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Communication Tools
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Resume Writing
Resumes should be brief and to the point
Must be Error Free
Make sure all information is accurate and captureswhat you have done in each job.
Document your qualifications. Never assumeanything.
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Interview Dos
Dress appropriately for the industry
Arrive 10 minutes early. Know the exact time andlocation of your interview; know how long it takes toget there, park, and find a restroom to freshen up.
Offer a firm handshake, make eye contact, and havefriendly expression when you are greeted by theinterviewer.
Listen, to be sure you understand your interviewers
name and the correct pronunciation.
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Even when your interviewer gives you a first and last
name, address your interviewer by Mr. or Ms. and thelast name, until invited to do otherwise.
Maintain good eye contact during the interview.
Sit still in your seat; avoid fidgeting and slouching.
Respond to questions and back up your statementsabout yourself with specific examples wheneverpossible.
Ask for clarification if you dont understand a question;
and be thorough in your responses while being
Interview Dos
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Use good grammar and good diction. Say yes,
not yeah. Dont fill pauses with um, uh or ah.Dont punctuate sentences with you know, like,
see or okay.
Treat the interview seriously and show interest inthe employer and the opportunity presented andrespond to questions in a positive manner.
Watch the tone of your voice.
Make sure you understand the employers next step
in the hiring process; know when and from whomyou should expect to hear next.
Interview Dos
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Interview Donts
Dont make excuses. Take responsibility for your
decisions and your actions. Dont make negative comments about previous
employers or supervisors (or others).
Dont treat the interview casually, as if you are just
shopping around or doing the interview for practice.This is insulting to the interviewer and theorganization.
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Dont give the impression you are only interested
in salary. Dont act as though you would take any job or are
desperate for employment.
Dont chew gum or smell like smoke.
Dont take cell phone calls during an interview. Ifyou carry a cell phone, turn it off during theinterview.
Interview Donts
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What about AnsweringQuestions?Your points must be CLEAR, RELEVANT AND
ADEQUATE: To enable the interviewer to understand what you are
trying to say; to determine your strengths for thatparticular job
Dont describe how you WOULD behave. Describehow you DID behave.
If you later decided you should have behaveddifferently, explain this.
The interviewer will see that you learned something
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Factual questions To obtain objective data about
the applicant Tell me about questions Get past experience of
the applicant
Feeling questions Get subjective data of the other
partys values and beliefs. Behavioural questions To forecast your behaviour
in given situations
Types of Questions
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Basic Interview Questions Tell me something about yourself
What are your greatest strengths? What are your greatest weaknesses?
Tell me something you did or failed to do that you arashamed of.
Why should I hire you? Where do you see yourself 5 years from now?
Why do you want to work at our company?
What books have you read lately?
Can you work under pressure?
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Tell me something aboutyourself
You need to have a short statement prepared in your
mind Be careful that it does not sound rehearsed
Limit it to qualifications & work related unlessinstructed otherwise
Talk about things you have done and jobs you haveheld that relate to the position you are interviewing for
Start with the current and work up to the farthest.
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What are your greateststrengths?
Your impression should not be arrogant at the
same time do not be too humble Mentally list down your greatest strengths
Also have corresponding examples
Memorize them should be able to talk about
them at 3 in the night A few good examples: ability to prioritize, ability to
work under pressure, problem solving skills,leadership skills, positive attitude, professionalexpertise
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What are your greatestweaknesses? This is an eliminator
Will get an A grade for Honesty but an F grade forthe interview
Disguise a strength as a weakness
Think about the example too
Eg. Being perfectionist
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Something you did-failed to doAre ashamed of it.
Do not take out your guilt
Do not express regret regarding a family or professionalproblem
You can say that you never have any regrets
Its just important to never repeat the same mistake agai
The best way to avoid regrets is to avoid causing them
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Why should I hire you? You are lucky if he asks you this question
Explicitly or implicitly he will require the answer to thisquestion
FILL in his NEED
Every NEED which is FILLED , you score a point
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Where do you see yourself 5years from now?Objective of the question is.
- Whether you would stay back for long?- Wants to gauge your level of ambition.
Assure your employer that you are looking forward toa long term relationship.
As for the future, I believe that if I work with sincerityand excellence, the future would take care of itself.
Am confident that .
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Why do you want to work at ourcompany?
The question intends to test whether you have done
your home work about the firm This is a full toss (if you are prepared), need to hit aSIX.
Sources for researching are Annual reports,corporate news, articles, web sites, etc.
What should you try and find out?
- The management
- The product/service
- The Industry (leader, total market, global scenario)- The ob rofile
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What good books have you readlately? Never lie
At the same time, you cant afford to say None Consider it as a part of your interview preparation.
- Read a few books on management
- A few best sellers
They should be QUALITY books.
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Would you lie for the company?
The interviewer wants you to choose between
INTEGRITY and LOYALTY Avoid choosing between them
If pressed too much always choose INTEGRITY
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Can you work under pressure?
The obvious answer is YES
But you need to convince him So give an example Its Very Important
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Be Prepared for Behavior-basedQuestions! Describe a time when you were faced with problems or
stresses at work that tested your coping skills. What
did you do?
Give an example of a time when you had to berelatively quick in coming to a decision.
Give me an example of an important goal you had toset and tell me about your progress in reaching thatgoal.
Give me an example of a problem you faced on thejob, and tell me how you solved it.
Tell me about a situation in the past year in which you
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Difficult Questions And
Intelligent Answers forInterviewQ. How can you drop a raw egg onto a concrete floor
without cracking it?A. Concrete floors are very hard to crack!
Q. How can you lift an elephant with one hand?
A. It is not a problem, since you will never find an
elephant with one hand.Q. What looks like half apple?
A : The other half.
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Q. Bay of Bengal is in which state?
A : LiquidQ. How many buckets of water does Pacific Ocean
contains?
A : It depends on the size of the bucket.
Q. What can you never eat for breakfast?
A : Dinner
Difficult Questions And
Intelligent Answers forInterview
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Does dressing matter?
According to surveys 55% of another persons
perception of you is based on how you look. Confused about what to wear?
Its better to be conservative
Keep it simple
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Basics for Men
A white/blue long sleeve shirt is a must
A beige/blue/black trouser is a must A black or blue blazer
A red, blue or a grey tie
Black socks with black shoes
Lighter socks for light trousers
A portfolio to carry documents
A clean shave is a must
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Basics for Women
Be conservative
A grey shirt and a black trouser A blue shirt and a beige trouser
Shoes- Flats or with moderate heels. Should matchthe color of the trouser
In traditional clothing
Consider a plain one or one with simple border.
Minimal Jewellery
Sparse make up and perfume
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What to do after the interview? Courteously thank the interviewer(s) for the
opportunity Extend a handshake and exhibit enthusiasm about
the career opportunity.
Consider following up with a thank you note or e-
mail of appreciation to the interviewer(s) to furthershow your interest.
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Thank You
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