Management Skills for Everyone-subroto Ghosh

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Management Skills For

Everyone

PRESENTED BY : SUBROTO GHOSH

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You will learn:

Personal Management

SkillsEffective ManagementSkillsEffective CommunicationSkills

Managing Office Politics

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Personal Management

Skills

Steps for great self-esteem:

Take responsibilityWatch your negative self talkDon’t allow othersnegativity to affect youCommit to building yourself-esteem dailyHave an optimistic

Management: to be in command or to have undercontrol.

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Examples of Self TalkNegative Self Talk:

I’m so stupidsometimes!I look awful today!I just keep gettingfatter and fatter!

I’m always broke!Why do these thingsalways happen tome?

Positive Self Talk:I am capable!

I have many wonderfulqualities!I love myself just the way Iam!

I believe in my ability tosucceed!I deserve the respect of others!

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Setting Goals is

SMART!“Goal” In Goal-

Setting:

Specific

Measurable

AchievableReviewed/revisedoften

T ime specific

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Mastering CommunicationSkills

It’s not what you say, but how yousay it.Smile

Open postureFind common ground

T ry to understand other’s points of view

Eye contact

Nodding

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Communicating Better At

WorkCommunication isa 2 way street

Use face to facecommunicationIs your messageclear?

Listen to othersPractice opendoor policies

Conduct one-on-one meetings

Build credibilitywith one anotherUnderstand thatcommunicationdoes not endwhen you finishdelivering your

message

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Assertive Behavior SkillsLearning to say “NO”:2. Acknowledge the

request

3. Decline4. State reason5. Offer alternative

solutions

5 Major time wasters:

2. Spreading yourself too thin

3. Being Afraid

4. Not wanting to sayno

5. Being tied to thephone

6. Procrastinating

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Maximizing my timeA list of 10 to Win!

Master a to do listGet a day timer orpalm pilotHave 1 minute

meetingsWeekly ormonthly projectscheduleQuiet hour

Make appointmentsfor interruptionsPlan your day aroundyour energy levelsKeep copies of documents on handHandle your angereffectively

Take breaks orvacations

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Project ManagementStaying on top:

Consolidate tasksDelegateDon’t work on projectsduring peakinterruption periods

Warm up and cooldown tasksCommunicateeffectively withsupporting staff

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Team/Office PoliticsPower, know who has itOpportunity to alignyourself

Learn to keep on top of thingsIdentify with a mentor

T rack your success skillsInvolve yourself in otheractivitiesCommunicate effectivelyand know how to handle

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Working Through

Conflict5 Methods For

Dealing withConflict:

2. Avoidance= Lose-Lose3. Competition= Win-Lose

4. Accommodation= Lose-Win

5. Compromise=Win-Lose/Lose-Win

6. Collaboration- Win-Win

Myth: It isdysfunctional, avoidit & it will go away,

produces win/loosesituations

Truth: It isinevitable, can bemanaged, can build

relationships, can bea motivator for

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Dealing With Difficult

PeopleSherman Tanks- directors gonebad, they like to bully/threaten

Snipers- Passives, socializers, takeshots at youExploders- Socializers, blow upthen are embarrassedComplainers- any type! Complainover and overGossipers- any type! Like tospread rumors

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Ways To Handle Difficult

People1. Tolerate it without

resentment

2. Tolerate with resentment3. Leave the situation4. Protest….

+ = + If they are nice benice- = + Give jerks the

benefit of thedoubt

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How To Motivate Them

Understand theirmotivations

Create a sense of purposeExpect the best

Establish high standardsChallenge themPraise generously

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Career Killers

Lack of direction orgoals

Refusing to be a teamplayerBehaving passively or

aggressivelyNegative work habitsAttitude of indifference

Expecting others to look

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Ending On A Positive Note

The power of asmile:

Sets a positive toneGives you an air of confidenceEnergizes you

Reduces tensionImproves tonalityMakes you lookyoungerHel s ou build the

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THANKS