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MANAGED SERVICE PROVIDERS
REFERENCE GUIDE
next generation architecture created to safeguard
in virtual & physical environments to deliver comprehensive
REFERENCE GUIDE
What is UDP?
Why is UDP different?
Backup and recovery software. arcserve UDP is the first solution to combine industry-proven tape and disk
backup, replication, high availability and true global de-duplication all from a single easy to use console.
replication
high availability
virtualization
physical
tape
image backup
cloud
services platform
Unified Console
• manage virtual and physical backup
and disaster recovery from one console
• enterprise level functionality, proven file based
tape backup, proven image based disk backup
from one console
• full application aware Replication and High
Availability integrated with backup and all from
one console
Easy to Use
• a unified User Interface provides ease of use
and deployment
• simple, task based work flow improves
operational ease of use, reduces complexity
and improves operational efficiency
Assured Recovery
• automated disaster recovery testing of business
critical systems, applications and data
• disaster recovery testing without downtime and
with no impact production systems
Multi-site friendly
• true global deduplication and remote
management
• service oriented reporting tools
REFERENCE GUIDE
What features are included?
Product Features Standard Advanced Premium Premium Plus
Image-Based protection
Windows & Linux OS ✓ ✓ ✓ ✓Source Side Global Deduplication ✓ ✓ ✓ ✓Integrated Replication (RPS) of Image Backups ✓ ✓ ✓ ✓Microsoft Exchange & Microsoft SQL Server Support ✓ ✓ ✓Unified Management Console ✓ ✓ ✓ ✓Host Based Agentless Backup for VMware & Hyper-V* ✓ ✓ ✓ ✓Local & Remote Virtual Standby ✓ ✓ ✓ ✓Tape Migration of arcserve UDP Image Backups (Basic Tape) ✓ ✓ ✓ ✓File-Based protection
Broad Platform support (arcserve Backup Options & Agents) Forfull list of supported platforms & applications consultCompatibility Matrix
✓ ✓
NDMP NAS Support ✓ ✓Shared SAN Connected Tape Library ✓ ✓Hardware Snapshot Support ✓ ✓Multiple Drive Tape Library Support ✓ ✓Real-time Replication & High Availability-Based Protection
File Only host-based Replication for Windows ✓ ✓Application Aware Replication with Broad Platform Supportfor Full list of supported platforms & applications consultCompatibility Matrix
✓
Offsite High Availability ✓
REFERENCE GUIDE
Which solutions does UDP replace?
How does licensing work?In a word…simply. UDP can be purchased either “per socket” (physical CPUs) or “per TB”.
And it is very competitively priced…request a comparative quote from your Reseller/Partner today.
Versions Includes Licensing Options
Per TB Per Socket Per Workstation
Standard• UDP File Server Protection• Basic Tape
✔ ✔ N/A
Advanced• All UDP Components• Basic Tape
✔ ✔ N/A
Premium • All UDP Components• Advanced Tape
✔ ✔ N/A
Premium Plus• All UDP Components• Premium Tape• Premium HA
✔ ✔ N/A
Workstation• UDP Windows
Workstation Protection• Basic Tape
N/A N/A ✔
REFERENCE GUIDE
Who can help me with a customer?
South Region
Customer Support
Steve Robinson
07841 145 571
stephen.robinson@arcserve.com
Andrzej Jasnikowski
07919 298 614
andrzej.jasnikowski@arcserve.com
Michael Gomez
01753 241 424
michael.gomez@arcserve.com
Partner Support
Elijah Johnson (EJ)
07887 822 013
elijah.johnson@arcserve.com
UK & Ireland
Partner Support
Sineaid Hutton
01753 242 787
sineaid.hutton@arcserve.com
Chris Watson
020 8962 2538
chris.watson@cmsdistribution.com
Louis Cadier
07917 720 957
louis.cadier@arcserve.com
North Region & Ireland
Customer Support
Richard Massey
07823 536 016
richard.massey@arcserve.com
Jag Deol
07825 035 777
jagdeep.deol@arcserve.com
Will Mitchell
01753 241 453
william.mitchell@arcserve.com
Partner Support
Kate Stevenson-Black
07843 367 250
kate.stevenson-black@arcserve.com
David Ryan
+353 (0)94 937 4055
david.ryan@cmsdistribution.com
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