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Making Education more Making Education more accessibleaccessibleThe University of South Australia and The University of South Australia and
MicrosoftMicrosoft
Professor Bruce KingProfessor Bruce KingDirectorDirectorFlexible Learning CentreFlexible Learning CentreUniversity of South AustraliaUniversity of South Australia
AgendaAgenda
IntroductionIntroduction TrendsTrends Educational EvolutionEducational Evolution Case Study - University of South Case Study - University of South
AustraliaAustralia
Changes in Changes in LearnersLearners
The “Millennials”The “Millennials” Born in or after 1982Born in or after 1982 Gravitate toward group activityGravitate toward group activity Identify with parents’ values; Identify with parents’ values;
feel close to parentsfeel close to parents Spend more time on homework and Spend more time on homework and
housework; less time watching TVhousework; less time watching TV 8 out of 10 say “it’s cool to be smart”8 out of 10 say “it’s cool to be smart” Fascination for new technologiesFascination for new technologies Racially and ethnically diverseRacially and ethnically diverse
――Howe & Strauss, 2000Howe & Strauss, 2000――Howe & Strauss, 2000Howe & Strauss, 2000
Advances in Advances in TechnologyTechnology
Technological ProgressTechnological Progress
1994 – 2004 – quantum leap in mainstream 1994 – 2004 – quantum leap in mainstream (and youth) technology adoption(and youth) technology adoption
So, what will change in next 10 years?So, what will change in next 10 years? The internet The internet More computing power, storage and bandwidthMore computing power, storage and bandwidth MobilityMobility Integration Integration Communicate and educate – anytime/anyplace or Communicate and educate – anytime/anyplace or
Education Everywhere – eliminate boundariesEducation Everywhere – eliminate boundaries
Transitions in Transitions in EducationEducation
Education evolutionEducation evolution
Adapted From: Maslow, A. (1943). A theory of human motivation. Psychological Review, 50, 370-396
Connected Learning
Advanced Needs
Integrated student Integrated student services services
On-demand learning On-demand learning opportunitiesopportunities
Supports mobile Supports mobile lifestylelifestyle
Data-drivenData-driven PersonalizedPersonalized
Competitive Competitive DifferentiationDifferentiation
Support traditional educational approaches
Basic Needs
Classroom based Classroom based instructioninstruction
Lecture based Lecture based pedagogypedagogy
Correspondence Correspondence coursescourses
Most Most Institutions Institutions
Today Today
Enable pedagogical best practices
Intermediate Needs
Blended/hybrid/web Blended/hybrid/web enhanced coursesenhanced courses
Active Active experimentationexperimentation
Group and team Group and team learninglearning
Affordable realityAffordable reality Distance learningDistance learning
Innovative Innovative educators and educators and departmentsdepartments
University of University of South AustraliaSouth Australia
Online learning at UniSAOnline learning at UniSA
1993 - Resolved to transform learning 1993 - Resolved to transform learning by 2003by 2003
Students – choice, flexibility, Students – choice, flexibility, responsibility, supportresponsibility, support
Staff – technical support, infrastructure, Staff – technical support, infrastructure, professional developmentprofessional development
A leading player online A leading player online domestically/overseasdomestically/overseas
Challenge needed Challenge needed managementmanagement New organisational structuresNew organisational structures Consultative relationships with key Consultative relationships with key
stakeholdersstakeholders Planning, QA and improvement cyclePlanning, QA and improvement cycle Systematic development of Systematic development of
admin/technical infrastructureadmin/technical infrastructure Enterprise culture and business Enterprise culture and business
processesprocesses Appropriate professional developmentAppropriate professional development Staff rewardsStaff rewards
In-house developmentIn-house development
Built own online learning platform – Built own online learning platform – UniSAnetUniSAnet
Leveraged existing commitments, eg Leveraged existing commitments, eg ExchangeExchange
Used ASP technology & moving to .Net Used ASP technology & moving to .Net Commitments – interoperability, Commitments – interoperability,
scalability, functionality, simplicityscalability, functionality, simplicity Low-cost, modular, reliable, flexible, Low-cost, modular, reliable, flexible,
responsiveresponsive
Strategic approachStrategic approach
Built on success – staff and course Built on success – staff and course home pageshome pages
System mandated as base for all System mandated as base for all operationsoperations
Quality assurance front-endedQuality assurance front-ended Special demands – quid pro quo Special demands – quid pro quo
developmentdevelopment Functionality & success overtook Functionality & success overtook
leading innovatorsleading innovators KnowledgeSouth –commercialisation, KnowledgeSouth –commercialisation,
standardisationstandardisation
Managed approachManaged approach
Initial three year project - $500KInitial three year project - $500K Mainstreamed R&D within T&L unitMainstreamed R&D within T&L unit Increasing demands need project Increasing demands need project
managementmanagement Individual projects on service Individual projects on service
agreement with schoolsagreement with schools Skills development focuses on both Skills development focuses on both
staff & studentsstaff & students Critical technical support – Online Critical technical support – Online
AdvisersAdvisers
UniSAnet additional features UniSAnet additional features (1)(1) TellUS – online survey instrumentTellUS – online survey instrument AssignIT – online assignment AssignIT – online assignment
submissionsubmission Transcript2 – portfolio, CV, career Transcript2 – portfolio, CV, career
applicationsapplications CEI – course evaluation instrumentCEI – course evaluation instrument SET – student evaluation of teachingSET – student evaluation of teaching Experiencebank – online careers Experiencebank – online careers
serviceservice
UniSAnet additional features UniSAnet additional features (2)(2) LookUp – student portalLookUp – student portal Learning Connection – online student Learning Connection – online student
supportsupport Web pages – all staff, programs and Web pages – all staff, programs and
coursescourses Get Connected CDROMGet Connected CDROM Service Agreement ManagerService Agreement Manager
Success to dateSuccess to date
DEST – UniSA benchmark for DEST – UniSA benchmark for technology in learningtechnology in learning
Learning Connection – AUTC prize Learning Connection – AUTC prize winner 2002winner 2002
1200+ courses with substantial online 1200+ courses with substantial online resourcesresources
First University online career serviceFirst University online career service UniSAnet – averages 22 million hits per UniSAnet – averages 22 million hits per
monthmonth UniSA – most visited education site UniSA – most visited education site
April 2004April 2004
Demonstration sitesDemonstration sites
http://www.unisanet.unisa.edu.au/learn/http://www.unisanet.unisa.edu.au/learn/UniSAnet-3/?PATH=/Resources/13193/CUniSAnet-3/?PATH=/Resources/13193/Course+Information+and+Study+Guide+2ourse+Information+and+Study+Guide+2003/&default=003/&default=Welcome.htmWelcome.htm
http://www.unisanet.unisa.edu.au/http://www.unisanet.unisa.edu.au/serviceagreement/index.aspserviceagreement/index.asp
http://www.unisa.edu.au/http://www.unisa.edu.au/experiencebank/experiencebank/
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