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Copyright© 2018 Agile Transformation Inc. | Confidential & ProprietaryCopyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
Make It Stick
Copyright© 2018 Agile Transformation Inc. | Confidential & ProprietaryCopyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
Challenges with Making It StickOn‐boarding new members to the
culture
Falling back into bad habits
New leaders that don’t believe in this journey
HR not engaged to sustain the change
Losing momentum when key leaders
leave
Balancing Short‐term vs Long‐term
results
Lack of continuous measurement and
growth
Lack of internal talent or change
agents
Not telling the story well
Copyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
Transformation Expected Results
How will you measure the results
of Agile, SAFe, DevOps, EBA adoption?
Copyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
What is AgilityHealth®?
AgilityHealth® is the world’s leadingmeasurement & continuous growth
platform that enables visibility into your teams, their health, performance and alignment to outcomes.
IterateMeasure Grow
Copyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
Measurement Challenges
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What problem or area are we transforming? What’s the maturity roadmap? How can we have a common definition?
What do you measure at what level? How do you know you’re improving? What metrics really matter and lead to insights and action?
Measurement with no action is worthless data. How do you allow time for teams to inspect, adapt and grow? How can leaders remove obstacles for teams?
The goal of measurement should be to enable growth, not for judgment, reward or punishment.
Copyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
Measurement Challenges
Key Metrics
AgilityHealth® is a single source of truth for your enterprise teams and their maturity, performance and outcomes
Business outcomes are THEmetric that matters, performance and maturity tell us WHY we’re not achieving outcomes.
Collected through the radar surveys as a retrospective
Collected through integration or metrics
owners
Created collaboratively and aligned across the
organization.
Copyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
4 Levels of Metrics
Enterprise
Portfolio/ LOB
Team of Teams
TeamTeam Health & Performance
DevOps, Product Mgmt. & ART Health
Enterprise Business Agility
Enterprise Agility = Rollup of performance (Flow, Value & Quality) and maturity (radars) metrics
Copyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
Team Agility Measurement Team Maturity Team Performance = Team Agility(productivity)+
60%Walk
40%Crawl
50%Walk
Pre‐Crawl (1 ‐ 2) | Crawl (3‐4) | Walk (5‐6) | Run (7‐8) | Fly (9‐10)
We estimate a 10% efficiency gained from moving from one level to another. Example: Team moves from Walk to Run, team costs 1M/year,
efficiency gained 100k (ROI)
Copyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
Performance Metric
Predictable Delivery
‐ Predictability
Time to Market ‐ Deployment Frequency‐ Lead time to Deploy
Value Delivered ‐ Throughput *‐ Business outcome achieved % *‐ Customer & employee satisfaction
Quality ‐ MTTR‐ Change failure rate‐ Quality satisfaction‐ Test automation %‐ Defect density *
Responsiveness ‐ Story lead time‐ Feature lead time
Team Agility | Metrics Performance metrics are quantitative questions answered by the Scrum Master or team Point of Contact.
Copyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
Enterprise Agility Metrics
Flow• Speed to Market• Lead Time to Value• Feature Throughput• Delivery Frequency
• Business Outcome Achievement• Financial Target Achievement• Cost Efficiency• Customer Satisfaction (NPS)• Employee Satisfaction (eNPS)
Value• Quality Satisfaction Score
Quality
Copyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
The 6 Measurement & Growth Questions
Who are my teams and how are they organized?
1 How are theyDoing? (Maturity &Performance)
2 Where can we help them to accelerate growth?
3What’s the ROI and progress of this transformation?
4 Are the teams aligned to the right outcomes and achieving results?
5 How can I assess and grow individual talent and roles?
6
Copyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
Single Source of Truth for Teams their maturity, performance, and alignment to outcomes.
Measure & accelerateyour transformation impact and alignment.
5. Business Outcomes AlignmentVisually align your teams to
measurable business outcomes
4. Actionable Insights & Analytics
Visual dashboards enable actionable insights
What, Why, Now What
6. Agile Roles & Talent DevGrow internal roles through role-based
radars, growth portal, and career mosaic
3. Manage Growth at Every LevelSystematically remove obstacles at the team, management, and senior leadership levels
2. Measure Health, Maturity & PerformanceLeverage both quantitative and qualitative data about your teams
1. Manage TeamsCreate teams, programs, portfolios, lines of business
The 6 Capabilities of AgilityHealth®
TEAM
Copyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
AgilityHealth® Growth ModelAgilityHealth enables a continuous improvement program at every level of
the organization.
‘If you want to teams to align and achieve
outcomes, you’ll need to hear their voice and remove obstacles.”
– Sally Elatta
Copyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
Rolling out Continuous Improvement Program
Pilot(within a program
~ 10 teams)
Go Deep (within a portfolio ~ 50‐100 teams)
Go Wide (Across portfolios~ 200 – 2k teams)
Copyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
1500 Technology Teams
21K Team Members
Agile and Non‐Agile
Customer Needs Solutions Delivered
1. Baseline assessment across all teams2. Measure and quantify maturity and
performance3. Build actionable growth plans for next quarter4. Engage leaders at all levels in removing
obstacles5. Re‐assess and quantify growth
• Agile/DevOps team assessment launched in Jan across 21k
• Trained 400+ facilitators within 2 weeks• Facilitators completed 1500 retrospectives within 3 weeks
• Growth plans created• 200+ managers trained on removing obstacles
Objective: Accelerate transformation and team maturity/adoption of Agile and DevOps to enable business agility
Large Financial Go-Wide – AgilityHealth Case Study
Copyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
AgilityHealth Maturity RadarsWorld class expert designed radars
View All Radars: https://www.agilityhealthradar.com/radars
Team Health SAFe ART Health
SAFe Portfolio Health
DevOps Health
Role Radars (PO, SM, Coach, Leader, RTE)
Your Own
Copyright© 2018 Agile Transformation Inc. | Confidential & ProprietaryCopyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
Agile Roles & Talent Development
LEARN MEASURE
GROWITERATE
Enable Self‐Learning
Build Role SpecificLearning Roadmap
AgilityHealth Growth Portal
Role Health Radar +Crawl, Walk, Run, Fly Maturity
Standup or Stabilize Community of Practice
Show me| Pair with Me | Enable me
Copyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
Internal Change Agent Development ProgramRole Based Competencies
Define Roles & Jobs to be Done
Assess Current Skills & Build Growth Plans
Provide Training & Mentor
Gain Experience
Reassess Skills and Readiness
Build Internal Expertise
Copyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
AgilityHealth Growth PortalEnable teams and individuals to grow themselves
Scale learning and talent development by enabling self‐learning.
Sample:https://dev2.agiletransformation.com
Copyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
Workshop: What ‘Should’ you measure?
What metrics matter to us?
Copyright© 2018 Agile Transformation Inc. | Confidential & ProprietaryCopyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
Summary• Develop internal expertise
Support COPs with a knowledge base and pull system for coaching
• Assess health & performance quarterly
• Relentlessly address impediments
• Wrap talent management around the agile roles
• Use an agile & lean mindset for change management
Copyright© 2018 Agile Transformation Inc. | Confidential & ProprietaryCopyright© 2018 Agile Transformation Inc. | Confidential & Proprietary
Workshop: Color the Radar
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