Maintaining Public Access Computers Learn from the Experience of Others Stephanie Gerding...

Maintaining Public Access Computers Learn from the Experience of Others

Stephanie GerdingIndependent Consultanthttp://stephaniegerding.com

The MaintainIT Project

http://www.maintainitproject.org

The MaintainIT Project

MaintainIT gathers stories and creates resources related to:

PUBLIC ACCESS COMPUTING

The MaintainIT Project

Donated and discounted technology products for nonprofits and public libraries.

Choose from over 340 products from companies such as Microsoft, Adobe, and Symantec.

The MaintainIT Project

Successes and Challenges

Have a discussionabout publicaccess computing

The MaintainIT Project

Greatest Challenges?

The MaintainIT Project

Successes in public access computing

•What are the successes you have experienced?

•What is most popular?

•What REALLY works?

The MaintainIT Project

Technology guides called “Cookbooks”

Download at www.maintainitproject.org

The MaintainIT Project

Cookbook 1: A Cookbook for Small and Rural Libraries

• Technology Planning • Computer Maintenance• Volunteer recruitment• Technology Training tips• Library technology in the

future

The MaintainIT Project

Cookbook 2: Recipes for a 5-Star Library

• Wireless Networks• PC Reservation/Time

Management Software

• Print Management • Laptop Checkout

Programs

The MaintainIT Project

Cookbook 3: Planning for Success

• Competencies and Planning Tools• Web 2.0 and Innovation• Writing a Tech Budget• Measuring the True Costs and Benefits

of Technology• Buying and Deploying Technology• Networking and Security• Troubleshooting Tips

The MaintainIT Project

And there’s a toolkit, too!

1. Planning and Decision Making

2. Communication and Partnerships

3. Buying and Deploying Technology

4. Maintaining and Sustaining Technology

5. Networking and Security

6. InnovationPractical, action-oriented content like checklists, comparison matrixes, inventory worksheets and more!

The MaintainIT Project

Stories from libraries:

The MaintainIT Project

Charts:

The MaintainIT Project

Diagrams:

The MaintainIT Project

Checklists:

The MaintainIT Project

On the Web Site: Webinars, Articles, Blog

Now with audio!

http://www.maintainitproject.org/events

The MaintainIT Project

Effectively Collaborating with Libraries and Partners

Why is It Important to Collaborate?

•Better serve your community and make your services more visible and valued.

•Opens up possibilities and enables you to share and conserve resources, reach new audiences, and expand services and programs.

•Collaborative behavior is the only way to connect to the many customers using new social technologies.

The MaintainIT Project

• Share tech skills and tech costs with neighboring libraries or community groups through consortiums or committees • Share program development and promotion (computer classes, consumer information or new immigrant resources)• Share the expense of a computer trainer, web designer or support• Online through blogs or discussions to connect local experts• Share the expense of purchasing and maintaining equipment• Training and funding partnerships • Partner to build and share audiences • Foster political alliances • Cross-promote services and events though flyers or online

Examples of Partnering

Thank you for attending today’s session!Contact:

Stephanie Gerding stephaniegerding@gmail.com

Visit the MaintainIT website: www.maintainitproject.orgThe Accidental Technology

Trainer: A Guide for Libraries

(ISBN 978-1-57387-269-0) Information Today, Inc.