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LETTER WRITINGLETTER WRITINGLETTER WRITINGLETTER WRITING
When writing letters decide if they are going to
be
FORMAL
To people you don’t know
To an organisation such as a bank or the council
Possibly letters of complaint or letters asking for information
INFORMAL
To people you know such as friends or relatives
Writing a formal letter
• One side of the paper only
• Plan before you write
• Keep it simple
45 Orange Close West Burnham West Yorkshire
23rd March 2000
The Manager Barclay Building Society Long Street West Hartlepool
Dear Sir
Thank you for your letter dated 15th March.
I am afraid I cannot agree with your letter. I have studied my bank statement and still cannot find the charges you say are outstanding.
This is the third letter I have sent and if no action is taken within the next five days I will contact my solicitor.
I hope this matter can be settled as soon as possible.
Yours faithfully
Ann Angry
NOTE 45 Orange Close West Burnham West Yorkshire
23rd March 2000
The Manager Barclay Building Society Long Street West Hartlepool
Dear Sir
Thank you for your letter dated 15th March.
I am afraid I cannot agree with your letter. I have studied my bank statement and still cannot find the charges you say are outstanding.
This is the third letter I have sent and if no action is taken within the next five days I will contact my solicitor.
I hope this matter can be settled as soon as possible.
Yours faithfully
(Ann Angry)
ADDRESSES
AND DATE
Space for signature but write or type your name clearly underneath
When writing formal letters
Always
• No commas outside the main body of the letter
• Use short sentences and simple words
• Use proper paragraphs
Never
• Use slang
• Use jargon
ExercisesYou bought a second hand car for £700. It had only been running for a week when the engine broke down. The garage says it will cost over £400 to repair.
Write a letter:
A) to the garage where you bought the car asking for your money back.
B) to your solicitor explaining what has happened and asking for advice.
C) to a friend explaining what has happened.
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