Leadership Mind and Heart

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Leadership Mind and HeartLeadership Mind and Heart

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"Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others."

Jack Welch

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Chapter ObjectivesChapter Objectives

• Recognize how mental models guide your behavior and relationships.

• Engage in independent thinking by staying mentally alert, thinking critically, and being mindful rather than mindless.

• Breaking out of categorized thinking patterns and open your mind to new ideas and multiple perspectives.

• Begin to apply systems thinking and personal mastery to your activities at school or work.

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Chapter Objectives Chapter Objectives (contd.)(contd.)

• Exercise emotional intelligence, including being self-aware, managing your emotions, motivating yourself, displaying empathy, and managing relationships.

• Apply the difference between motivating others based on fear and motivating others based on love.

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Leader Capacity versus Leader Capacity versus CompetenceCompetence

• Competence – the set of skills necessary to succeed

• Capacity – the potential each of us has to do more and be more than we are now

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Mental ModelsMental Models

Theories people hold about specific systems in the world and their expected behavior

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Leader’s MindLeader’s Mind

Independent thinking Questioning assumptions and interpreting data and

events according to one’s own beliefs, ideas, and thinking, rather than pre-established rules or categories defined by others

Open-Mindedness The process of continuously reevaluating previously

learned ways of doing things in the context of evolving information and shifting circumstances

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Systems ThinkingSystems Thinking

The ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns

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Daft ch 5 1.CLP

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Personal MasteryPersonal Mastery

The discipline of personal growth and learning and of mastering yourself, it embodies personal visions, facing reality and holding creative tension.

– Refocusing and redefining future and vision– Commitment to the truth– Managing the gap between the vision and the

current situation

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Emotional IntelligenceEmotional Intelligence

A person’s abilities to perceive, identify, understand, and successfully manage emotions in self and others

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Ex. 5.5Ex. 5.5 The Components of Emotional The Components of Emotional IntelligenceIntelligence

Self-Awareness

•Emotional self awareness•Accurate self-assessment•Self-confidence

Social Awareness

•Empathy•Organizational awareness•Service orientation

Self-Management

•Emotional self-control•Trustworthiness•Conscientiousness•Adaptability•Optimism•Achievement-orientation•Initiative

Relationship Management

•Development of others•Inspirational leadership•Influence•Communication•Change catalyst•Conflict management•Bond building•Teamwork and collaboration

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Daft Ch 5 2.CLP

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Ex. 5.4Ex. 5.4 Eight Families of Emotions Eight Families of Emotions

Enjoyment

Anger Fear

Disgust Surprise

Shame Sadness

Love

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Types of MotivationTypes of Motivation

• Fear-based Motivation– Motivation based on fear of losing a job

• Love-based Motivation– Motivation based on feeling valued in the job