Knowledge information public value capability capacity BIM co-design content credibility...

knowledgeinformationpublic value

capability

capacity

BIM co-design

content

credibility

susceptibility

leadership

innovationcommunity

recordsattention management

ICT

collaboration

GISbusinessadaptive

resilience

productivity

culture

systemsthinking

measurement

education

semanticweb

ontology

networks

KNOWLEDGEMANAGEMEN

T

DRIVING BUSINESS EXCELLENCE IN LOCAL GOVERNMENT

NEVER BEEN A GREATER

NEED FOR LOCAL

GOVERNMENT

competent

but

Time1970 1990 2000

$ Services

Tipping point

PROBLEM

Capability Gap

Capacity Gap

Credibility Gap

Trust

Like

FOUNDATION

PROBLEM

Capability Gap

Capacity Gap

Credibility Gap

Increased resilience and

adaptive capacity.

More productive

councils and communities.

More agile and

responsive services

Improved public value

3 STRATEGIES

3Improve Public Value

Management, harnessing the collective capability

of councils and the community to solve

problems that citizens care about.

3 Public Value

1Significantly improve our competency in the area

of Knowledge Management.

1 Knowledge Management.

11.1

1.1.11.1.2

1.2 1.2.1

1 TRANSFORMKnowledge

Management.

1 Knowledge Management.

2 Collaborate.

ICT

GIS RM

PROBLEM

Capability Gap

Capacity Gap

Credibility Gap

Increased resilience and

adaptive capacity.

More productive

councils and communities.

More agile and

responsive services

Improved public value

Knowledge Management

Collaboration

Public Value

BENEFIT STRATEGICRESPONSE commitment of

leadership.

motivating culture

strategic alliances

Human development

Vision & Plan

Measure

Semantic web

Collaboration

Education

Governance

career pathways

information centricPartnerships

technology infrastructure

citizens innovative

capability maturity

security and privacy

Shared ICT platforms

PROBLEM

Capability Gap

Capacity Gap

Credibility Gap

Increased resilience and

adaptive capacity.

More productive

councils and communities.

More agile and

responsive services

Improved public value

Knowledge Management

Collaboration

Public Value

BENEFIT STRATEGICRESPONSE commitment of

leadership.

motivating culture

strategic alliances

Human development

Vision & Plan

Measure

Semantic web

Collaboration

Education

Governance

career pathways

information centricPartnerships

technology infrastructure

citizens innovative

capability maturity

security and privacy

Shared ICT platforms

PROBLEM

Capability Gap

Capacity Gap

Credibility Gap

Increased resilience and

adaptive capacity.

More productive

councils and communities.

More agile and

responsive services

Improved public value

Knowledge Management

Collaboration

Public Value

BENEFIT STRATEGICRESPONSE commitment of

leadership.

motivating culture

strategic alliances

Human development

Vision & Plan

Measure

Semantic web

Collaboration

Education

Governance

career pathways

information centricPartnerships

technology infrastructure

citizens innovative

capability maturity

security and privacy

Shared ICT platforms

PROBLEM

Capability Gap

Capacity Gap

Credibility Gap

Increased resilience and

adaptive capacity.

More productive

councils and communities.

More agile and

responsive services

Improved public value

Knowledge Management

Collaboration

Public Value

BENEFIT STRATEGICRESPONSE commitment of

leadership.

motivating culture

strategic alliances

Human development

Vision & Plan

Measure

Semantic web

Collaboration

Education

Governance

career pathways

information centricPartnerships

technology infrastructure

citizens innovative

capability maturity

security and privacy

Shared ICT platforms

PROBLEM

Capability Gap

Capacity Gap

Credibility Gap

Increased resilience and

adaptive capacity.

More productive

councils and communities.

More agile and

responsive services

Improved public value

Knowledge Management

Collaboration

Public Value

BENEFIT STRATEGICRESPONSE commitment of

leadership.

motivating culture

strategic alliances

Human development

Vision & Plan

Measure

Semantic web

Collaboration

Education

Governance

career pathways

information centricPartnerships

technology infrastructure

citizens innovative

capability maturity

security and privacy

Shared ICT platforms

PROBLEM

Capability Gap

Capacity Gap

Credibility Gap

Increased resilience and

adaptive capacity.

More productive

councils and communities.

More agile and

responsive services

Improved public value

Knowledge Management

Collaboration

Public Value

BENEFIT STRATEGICRESPONSE commitment of

leadership.

motivating culture

strategic alliances

Human development

Vision & Plan

Measure

Semantic web

Collaboration

Education

Governance

career pathways

information centricPartnerships

technology infrastructure

citizens innovative

capability maturity

security and privacy

Shared ICT platforms

PROBLEM

Capability Gap

Capacity Gap

Credibility Gap

Increased resilience and

adaptive capacity.

More productive

councils and communities.

More agile and

responsive services

Improved public value

Knowledge Management

Collaboration

Public Value

BENEFIT STRATEGICRESPONSE commitment of

leadership.

motivating culture

strategic alliances

Human development

Vision & Plan

Measure

Semantic web

Collaboration

Education

Governance

career pathways

information centricPartnerships

technology infrastructure

citizens innovative

capability maturity

security and privacy

Shared ICT platforms

PROBLEM

Capability Gap

Capacity Gap

Credibility Gap

Increased resilience and

adaptive capacity.

More productive

councils and communities.

More agile and

responsive services

Improved public value

Knowledge Management

Collaboration

Public Value

BENEFIT STRATEGICRESPONSE commitment of

leadership.

motivating culture

strategic alliances

Human development

Vision & Plan

Measure

Semantic web

Collaboration

Education

Governance

career pathways

information centricPartnerships

technology infrastructure

citizens innovative

capability maturity

security and privacy

Shared ICT platforms

Lighthouse Projects

• Collaboration of ICT, RM and GIS• Digital Mail Room • Digital Cities • GIS collaborations - regional capability• Building Information Models• Partnerships for professional development• Social Media

?