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RecRuitment | OutsOuRcing | cOnsulting
Delivering Human Capital Expertise
Staffing the world for more than 60 years
In 1946, William Russell Kelly’s
dynamic vision and pioneering
spirit offered a unique service
that quickly became popular with
local businesses and established
Kelly Services leadership of the
staffing industry.
In the beginning, Kelly undertook
work from other firms and
performed the duties in his own
office using his machines and
employees. Eventually, Kelly started
sending employees and machines
to his clients’ offices to work onsite.
It was a formula that worked and by
1961 the company had expanded
to include 148 wholly owned and
operated offices across the US. In
1988, Kelly embarked on a stint
of acquisitions and entered the Asia
Pacific region.
Today, Kelly Services, Inc
(NASDAQ: KELYA, KELYB) is a
Fortune 500 company delivering
staffing solutions across more than
33 countries and territories that
include temporary and full-time
placement, outsourcing
and consulting.
People are at the heart of everything
we do. Our principles from more
than six decades ago remain the
foundations of the way we work
today: delivering expertise, integrity,
accountability and teamwork.
Understanding workforce priorities for business impactAs times and business needs
change, so do the skills and
services required. Discovery is
what we do first and foremost
to understand your workforce
challenges. With this information
we’ll work with you to prioritise
opportunities and identify
remedies for business impact.
Some of the challenges where Kelly
has defined and implemented
recruitment, HR outsourcing &
consulting solutions include:
> A major healthcare company
worked with Kelly to achieve
significant cost savings on
contingent labour expenditure.
Our Vendor Management
Solutions team improved
processes to relieve inconsistent
staffing and rates across business
lines and implemented technology
to leverage the company’s
eProcurement investment to
exceed cost saving goals.
> A global financial services
company engaged Kelly to
implement a Recruitment
Process Outsourcing solution.
Kelly delivered an end-to-end
solution for candidate sourcing
and management of an internet-
based candidate requisition tool
to achieve significant direct and
indirect savings at virtually every
function of the staffing process.
Kelly has been ranked in the
Top 13 RPO providers since 2005*.
*Source: HRO Today.
commercial & light industrial management Professional & technical outsourcing & consulting
Recruitment and management
of temporary and permanent
roles within office, call centre
and light industrial
environments. Includes
high-volume staffing right
through to single placements.
Focused on mid to senior level
search and selection to address
the needs of organisations in
their most critical areas of growth
– management strength.
Industry specialists place
high-quality professionals into
temporary, project and full-time
positions within IT&T, Scientific,
Financial and Engineering
environments.
Provide HR skills in developing
recruitment programs, staffing
models and training, offer expertise
in managing a contingent workforce
in a vendor neutral environment,
and provide operational
management of entire departments
to develop tailored solutions.
Kelly Outsourcing & Consulting
produces global and local thought
leadership reports and case studies
including: ‘Making the contingent
workforce strategic’, ‘Talent at
the best price,’ ‘Framework for
Outsourcing Decisions’ and more.
Solutions for your next strategic HR moveSince 1946 Kelly has kept pace
with the changes in workforce
composition. As such, the
organisation consists of a
network of businesses to address
Recruitment, Outsourcing
& Consulting human capital
challenges.
The organisational capacity of
Kelly enables HR to focus on core
HR business and use Kelly for
functional aptitude and specialised
know-how to acquire, employ and
manage talent – at all levels
commercial & light industrial management Professional & technical outsourcing & consulting
Recruitment and management
of temporary and permanent
roles within office, call centre
and light industrial
environments. Includes
high-volume staffing right
through to single placements.
Focused on mid to senior level
search and selection to address
the needs of organisations in
their most critical areas of growth
– management strength.
Industry specialists place
high-quality professionals into
temporary, project and full-time
positions within IT&T, Scientific,
Financial and Engineering
environments.
Provide HR skills in developing
recruitment programs, staffing
models and training, offer expertise
in managing a contingent workforce
in a vendor neutral environment,
and provide operational
management of entire departments
to develop tailored solutions.
Kelly Outsourcing & Consulting
produces global and local thought
leadership reports and case studies
including: ‘Making the contingent
workforce strategic’, ‘Talent at
the best price,’ ‘Framework for
Outsourcing Decisions’ and more.
Every year, over
750,000 people are
hired through the
Kelly network.
Supported globally, driven locally
With human capital expertise
operating in more than 33
countries and territories, Kelly can
mobilise the right people, skills
and technologies to help clients
define and implement recruitment
or HR Outsourcing and Consulting
solutions - anywhere, anytime.
Locally, Kelly operates in
11 countries across Asia Pacific
which includes a diverse client
portfolio of all sizes and industries.
Each staffing solution is
underpinned with a well-defined
methodology including thorough
assessment and testing tools to
deliver the right individual for the
position and work environment.
What is most important to Kelly is
that you have the very best of our
human capital expertise working
with you to achieve your human
performance goals.
Our process adheres to a formal
Kelly Quality Management System
(KQMS). The system uses criterion
of various quality awards, customer
centric measures as well as the
globally recognised ISO 9001:2000
quality standard. This presents
significant value to our customers
including:
• Acommonvoiceandalignment
of the Kelly operations
• Consistencyinprocessesand
contract compliance
• Abalancedscorecardofglobal
measurements
• Proactiveanalysisoftrends
before they impact customers
• Rootcauseanalysisand
problem solving
A range of expertise to draw onWhether you need a full-time or
temporary employee, a workforce
or HR solution, Kelly has a range
of capabilities to help you recruit,
manage and retain talent
– at all levels.
management(all sectors)
accounting & finance engineering scientific it&t call centre light industrial Professional suPPort
outsourcing & consulting
Executive Officer/Director
Senior Executive
Middle Management
Senior Consultant
Sales
Marketing
Call Centre
Human Resources
Finance & Accounting
Banking
Legal
Property & Construction
Supply Chain
Accounts Payable/Receivable
Auditor – all levels
Accountant – all levels
Business Analyst
Commercial/Planning Manager
Credit Controller
Direct/Telesales
Financial Analyst
Internal Auditor
Payroll
Systems Accountant
Tax/Treasury Accountant
Compliance
Financial Planning
Insurance
Stockbroking
Superannuation
Civil
Structural
Mining
Project Management
Design
Mechanical
Environmental
Electrical
Industrial
Chemical
Manufacturing
Oil & Gas
Energy
Marine
Precision
Semiconductor
Transport
Consumer Electronics
Biomedical
Environmental
Chemists
Lab Assistants
Lab Technicians
Lab Managers
Quality Assurance
Research & Development
Forensic Scientist
Food Technologist
Technical Manager
Technical Sales
Pharmaceuticals
Architect
Analyst Programmer
Developer
Business Analyst
IT Sales
Database Administrator
IT Security/Audit
Network Support
Systems Support
Project Manager
Systems – all levels
Tester
Trainer
Technical Writer
Customer Service Supervisor
Inbound Sales
Outbound Sales
Team Leader
Telemarketer
Scheduler/Forecaster
Trainer
Workforce Planner
Automotive
Food
Logistics
Mailing
Manufacturing
Metals
Plastics
Property Services
Retail
Trades
Transport
Administration
Clerical
Data Entry
Desktop Publisher
Switchboard Operator
WP Operator
Secretary
PA/Executive Assistant
Receptionist
Recruitment Process Outsourcing
Vendor Management
HR Consulting
Business Process Outsourcing
Tailored staffing models
management(all sectors)
accounting & finance engineering scientific it&t call centre light industrial Professional suPPort
outsourcing & consulting
Executive Officer/Director
Senior Executive
Middle Management
Senior Consultant
Sales
Marketing
Call Centre
Human Resources
Finance & Accounting
Banking
Legal
Property & Construction
Supply Chain
Accounts Payable/Receivable
Auditor – all levels
Accountant – all levels
Business Analyst
Commercial/Planning Manager
Credit Controller
Direct/Telesales
Financial Analyst
Internal Auditor
Payroll
Systems Accountant
Tax/Treasury Accountant
Compliance
Financial Planning
Insurance
Stockbroking
Superannuation
Civil
Structural
Mining
Project Management
Design
Mechanical
Environmental
Electrical
Industrial
Chemical
Manufacturing
Oil & Gas
Energy
Marine
Precision
Semiconductor
Transport
Consumer Electronics
Biomedical
Environmental
Chemists
Lab Assistants
Lab Technicians
Lab Managers
Quality Assurance
Research & Development
Forensic Scientist
Food Technologist
Technical Manager
Technical Sales
Pharmaceuticals
Architect
Analyst Programmer
Developer
Business Analyst
IT Sales
Database Administrator
IT Security/Audit
Network Support
Systems Support
Project Manager
Systems – all levels
Tester
Trainer
Technical Writer
Customer Service Supervisor
Inbound Sales
Outbound Sales
Team Leader
Telemarketer
Scheduler/Forecaster
Trainer
Workforce Planner
Automotive
Food
Logistics
Mailing
Manufacturing
Metals
Plastics
Property Services
Retail
Trades
Transport
Administration
Clerical
Data Entry
Desktop Publisher
Switchboard Operator
WP Operator
Secretary
PA/Executive Assistant
Receptionist
Recruitment Process Outsourcing
Vendor Management
HR Consulting
Business Process Outsourcing
Tailored staffing models
Every 30 seconds
Kelly puts a new
employee to work.
Making a difference
Great companies are built on a
foundation of culture and values.
At Kelly, our legacy is what makes
us unique, personal and successful.
We do business by drawing
strength from each other to deliver
value to you – our clients, markets
and communities.
We are committed to every
partnership we make based on
our knowledge, skills and global
infrastructure to deliver the desired
human capital expertise.
Testament to Kelly making a
difference is supported by a
selection of competencies and
recent industry accolades:
• Kellyistheworld’s5thlargest
staffing solutions company
• Local,regionalandglobal
network with cross-border
talent acquisition capability
• Company-widecommitment
towards quality and service
• FortuneMagazine’s“Most
Admired Companies” list
• Winner,RecruitmentServices
Company of the Year –
Human Resources magazine,
Singapore
• VotedAustralia’sbestrecruiter
5 years in a row – SARA
recruitment awards
• VotedNewZealand’sbest
recruiter 4 years in a row
– SARA recruitment awards
Take the next step with usJoin forces with Kelly and
experience a partnership with
genuine consultation and care for
the staffing needs of your business.
Benefit from our great history
with the tools, systems and
processes to deliver solutions
aligned to your workforce
priorities. Partner with a company
who has a range of expertise to
support your every HR move and
help make a difference.
Our people are ready to discuss
and help you with any aspect of
your staffing requirements.
Our human capital
expertise includes:
• Commercial&LightIndustrial
• Management
• Professional&Technical
• Outsourcing&Consulting.
ASIA PACIFIC CORPORATE OFFICES
Australia
Ground Floor,
15 Castlereagh Street
Sydney, NSW, 2000
Tel: (612) 9246 6000
Fax: (612) 9246 6793
Email: au_marketing@kellyservices.com
China
Unit 9C,
ZhaoFengWorldTradeBuilding
No. 369 Jiang Su Road,
Shanghai 200050 China
Tel: (8621) 5240 0840
Fax: (8621) 5240 0660
Email: info@kellyservices.cn
Hong Kong
Unit 1001, 10th Floor,
100 QRC,
100 Queen’s Road Central,
Central, Hong Kong
Tel: (852) 2522 1186
Fax: (852) 2522 1501
Email: info@kellyservices.com.hk
India
1st Floor, Building No. 9,
Community Centre
Saket, New Delhi 110017
Tel: (9111) 4161 8960 / 4603 0960
Fax: (9111) 4161 8965
Email: info@kellyservices.co.in
Indonesia
Mayapada Tower 18th Floor
Suite 18-01B
Jl. Jend. Sudirman Kav. 28
Jakarta 12920
Tel: (6221) 521 1873
Fax: (6221) 521 1874
Email: kellyjkt@kellyservices.co.id
Japan
Shinagawa INTERCITY B Tower 10F
2-15-2 Konan Minato-ku,
Tokyo 108-6110, Japan
Tel: (813) 5781 4547
Fax: (813) 5781 4574
Email: info@kellyservices.co.jp
Malaysia
Lot 17.02 17th Floor MCB Plaza
6 Changkat Raja Chulan
50200 Kuala Lumpur
Tel: (603) 2072 1112
Fax: (603) 2070 4360
Email: corporate@kellyservices.com.my
New Zealand
Level 10 119 Armagh Street
Christchurch 8001
Tel: (643) 379 2963
Fax: (643) 379 2964
Email: nz_marketing@kellyservices.com
Philippines
1603 Jollibee Plaza,
Emerald Avenue
Ortigas Center, Pasig City,
Philippines 1605
Tel: (632) 631 3109
Fax: (632) 687 7867
Email: info@businesstrendsph.com
Singapore
10 Anson Road #34-08
International Plaza
Singapore 079903
Tel: (65) 6223 3100
Fax: (65) 6221 5652
Email: info@kellyservices.com.sg
Thailand
29th Floor Empire Tower 2
Unit 2904
195 South Sathorn Road
Bangkok 10120 Thailand
Tel: (662) 670 0505
Fax: (662) 670 0509
Email: ksbkk@kellyservices.co.th
RecRuitment | OutsOuRcing | cOnsulting
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