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Maximizing Efficiency in Order to Sustain a Double Bottom Line
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
Maximizing Efficiency in OrderTo Sustain a Double Bottom Line
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
Maximizing Efficiency in Order to Sustain a Double Bottom Line
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
How do we serve clients in a geographically diverse and highly dispersed population with a small market and underdeveloped cash
economy?
Maximizing Efficiency in Order to Sustain a Double Bottom Line
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
How do we achieve efficiency in a high-cost structure environment
and/or hard to reach areas?
Maximizing Efficiency in Order to Sustain a Double Bottom Line
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
What innovative approaches or methodologies deliver results?
What challenges do they bring?
Maximizing Efficiency in Order to Sustain a Double Bottom Line
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
ROLES & PARTNERSHIPS
Maximizing Efficiency in Order to Sustain a Double Bottom Line
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
Country Context: Philippines
Archipelago: 7,100 Islands Population: almost 100M Rural Population: 50% Pop. In Poverty: 30% :5.7M
families Annual Remittances: $22 B # of Mobile Phones now
exceed the Total Population
INSERT MAP OF THE PHILIPPINES
Maximizing Efficiency in Order to Sustain a Double Bottom Line
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
Providing technical assistance and training to rural banks in microfinance best practices
since 1997!
Maximizing Efficiency in Order to Sustain a Double Bottom Line
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
Factors Affecting Rural Banks
Understand your market niche?
Households
Enterprises
Children
Employees
Utility companies
Fishermen
Farmers
Out-of-town Workers
Teachers
Greater Consumer Choices
New Technologies & Channels
• Micro Deposits (deposits/withdrawals)
• Micro Loan Disbursements and Collections
• ATMs• Electronic Money
Cash-in and Cash-out services
• Bill payments• Remittances• Government
Payments• Utility Payments
Card-based ATM Banking
New Customer Service Technology
Use of Agent Networks
Are you using Are you using
Social Networking & Social Networking & Crowdsourcing Crowdsourcing
to expand your market to expand your market outreach?outreach?
SMS MOBILE BANKING
Rural BankRural Bank
TELCO
SMS Gateway Server
Rural BankDatabase
CONGRATULATIONS, YOUR LOAN WITH MABILIS RURAL
BANKS HAS NOW BEEN APPROVED. IT HAS BEEN DEBITED TO THE MABILIS FACECARD AND YOU MAY
WITHDRAW IT AT ANY ATM.
CONGRATULATIONS, YOUR LOAN WITH MABILIS RURAL
BANKS HAS NOW BEEN APPROVED. IT HAS BEEN DEBITED TO THE MABILIS FACECARD AND YOU MAY
WITHDRAW IT AT ANY ATM.
The rise of Mobile Banking & Electronic Money
Electronic Money PlatformsElectronic Money Platforms
•Card-less Mobile Money Platform •Now linked to an ATM card•Co-branded with rural banks•Payments•Money Transfer•Mobile Banking
•Card-based Mobile Money Platform•Instant Smart Money Card •MasterCard Debit/ATM Card•Payments•Money Transfer•Mobile Banking
INSERT VIDEO HERE
Launch Services
– Customer
Adoption
Launch Services
– Customer
Adoption
Regulatory
IssuesRegulatory
Issues
Preparing MFIs to Promote Mobile Money and Mobile
Financial Services
Customer
PerspectiveCustomer
Perspective
Product
DevelopmentProduct
Development
EnvironmentEnvironment Institutional
PerspectiveInstitutional
Perspective
Product
TestingProduct
Testing
Maximizing Efficiency in Order to Sustain a Double Bottom Line
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
THANK YOUFOR MORE INFO:
http://rbapmabstoolkit.wordpress.comwww.mobilephonebanking.rbap.org
http://mobilemoneyfordevelopment.wordpress.com https://www.facebook.com/MobileMoneyForDevelopment
https://twitter.com/Jvowens Email: jowens@chemonics.com
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