Jim Easton - BC Patient Safety & Quality Council

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Jim Easton

Managing Director

Care UK

BC Change Day is here!

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Congratulations!

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You are creating a social movement – and that’s where most important change comes from

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You are starting with yourselves – and that’s where most important change comes from

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But…humans can be quitters!

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Three stories about sustaining change

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1. Don’t be complicit with mediocrity

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2. Be prepared to deal with the difficult people

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3. Learn to reward the routine

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Congratulations BC! Make it a change for life.

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