J Burns Portfolio

Project Portfolio

Jo-Anne Burns2001-2010

Project List• Customer: Risk Management tools:

• Fleet Management Guide (CD rom) • Business Continuity Planning (CD rom)• Slip and Fall Prevention (Website)

• Intermediary:• Intelligent Underwriting Wizard• Avivapartner- Web 2.0 portal

• Internal:• Loss Control Database

Note: All are available in English and French

Provides practical tools to manage a fleet: Sample Drivers’ Handbook Collision Registry Analysis Collision Reporting Forms Sample Road/Aptitude Test Fleet Risk Assessment Driver Risk Assessment In Case Of An Accident Reporting

Form Driving Tips

The Fleet Management Guide not only provides practical advise on saving money and saving lives:It highlights our capabilities in this area and generates additional business opportunities

Good driving is just good business

Provides practical toolsto help business with planning: Easy to use Business Continuity Plan

template Automated Business Impact Analysis Emergency Checklists Links to Government Resources for

Pandemic Planning Risk Control Tips Business Income Wizard

Business Continuity Planning toolkit not only helps customers deal with a disaster:It supports the account rounding of coverage with Business Income Insurance

Good planning is just good business

Slip and Fall Website designed to help businesses manage this growing exposure and help solve a profitability problem for this customer segment

http://slipandfall.avivacanada.com

A safe business is good business

Web based tool to help brokersmatch our capabilities with their clients and prospects

Intelligent Underwriting Wizard

Lotus Notes database designed to improve efficiency and quality of loss prevention customer visits and resulting reports

Database used by 18 report generating staff and 350 report reviewing staff.

Intermediary social media/campaign site and web portal.Bilingual and customized views by product lineSecure access to processing systems. 1,000,000 visits in the first 8 months.

Commercial products, English view

Personal Products, English view