IT - fcs.orgfcs.org/technotes/IT_Presentation_1-11.pdf · * Cisco Unified Communication Manager...

IT

Three Areas of Focus * Infrastructure

* Systems

* Processes

Adding Wireless * FCS core network to Millstream Tech Center

* Admin building

* Wireless in Millstream Tech Center

Cellular * Infrastructure at the Admin Building

Network Operations Center * Moved from Central to FHS

* Gigabit Switching

* Fiber Installation

* Server Virtualization

Wiring * New Washington * Switching infrastructure in admin building * New first floor classrooms at Central * FHS rooms 285/6 Blue & Gold * FHS library media lab * Donnell 3rd floor lab and first floor classroom * Glenwood 2nd floor lab * FHS room 105 lab * Whittier main office * Jefferson copy room

Anti-Virus * Anti-virus engine moved to Symantec Endpoint,

allowing centralized anti-virus management

IP Telephony * Cisco Unified Communications infrastructure sized for

the district * IP Telephony installed in admin building * IP Telephony installed in Central * VG224 installed at all buildings except Donnell &

Glenwood * VOIP infrastructure set up at all affected

buildings * POTS lines disconnected (282) saving $6K per

month * Additional T1 installed to handle digital calls * DID set up and configured

Network Monitoring * MRTG – switch and port monitoring

Network Monitoring * WCS - wireless

Storage * EMC 10TB Storage Area Network

VPN * District Network Access through VPN available

24x7x365

Video Conferencing * Two Polycom Stations purchased * Piloted at Wilson Vance

Interactive White Board Connectivity * SMART Bridgit

Asynchronous Learning Systems * Moodle – Hosted at NOACSC, managed locally * 98 courses

Filter Management * Filter hosted at NOACSC, configured by FCS IT

personnel

* Split configuration IP based for students and username based for teachers and staff

* Minimizes filter restrictions for teachers and staff while keeping students safe

5 Year Equipment Replacement Plan * Middle School computer replacement

* Elementary School systems replaced over 3 years at ~1.3 million dollars

Operating System Parity

Systems Monitoring * Servers and Switches * Nagios

* Telephone System * Cisco Unified Communication Manager Call Detail

Records (CDR)

* Apple Systems * JAMF Apple Systems Monitor * Apple Remote Desktop

* Windows Remote Desktop (RDP) & Windows Remote Assistance * Programs – i.e., Successmaker, Renaissance Place

Systems Monitoring

SMART Boards and Projectors * 288 SMART boards throughout the district

New Classroom Systems & Pilots * Piloted by 21st Century Academy Teachers * iPods

* Flip Video cameras

* SMART Airliner interactive slates

* iPads * To be piloted at Glenwood and FHS

* Kindle – pilot at FHS

District SMART Sync * Student computer monitoring software

installed at FHS, Millstream, Donnell, Central, and Glenwood

Equipment Tracking * Ivan inventory program * Total Cost of Ownership (TCO) research data in

development

Back-up System * Back-up reporting

Trouble Response * School Dude help desk system

Account Tracking * Work flow tracking

Website Tracking * Google Analytics

Program Integration * Script writing for account setup and

maintenance * Successmaker

* Renaissance Place

* Learning A-Z

* And other programs

District Calendar Program which includes paperless facility scheduling * Normal events on calendar - 8,785

* Yearly events on calendar - 196

* Current users signed up to receive notes from calendar - 541

* Number of times ‘Add to my calendar’ has been used - 1,187

Online Facility Scheduling * Being piloted at FHS * 182 online requests have been processed

Computer Lab Scheduling Calendar program * Being used at Donnell and FHS

Programming * Created interactive school boundary map * Created interactive graduation chart and website

FHS

Printing and Scanning * Set up scanning from the Konica copiers to user

network folders for all, except the maintenance building.

Archival Scanning * Implementing the ability to scan documents to a

permanent document storage through NOACSC using ViewWise with archiving at NOACSC

Websites * 27 School/club websites

* 252 DNN Staff/Other web portals

* 51 iWeb Staff websites

* Collaborative websites * Piloting SharePoint at FHS with Student Services

and staff

New Buildings * Wired for CAT 6A – the latest and fastest

copper technology * Nearly everything will be operating or

controlled over the Ethernet network * Computers, phones, video on demand, security

cameras, building access systems, HVAC, etc.

* Switching and IP Telephony – single sourced on Cisco

Focus on the same three areas * Infrastructure

* Systems

* Processes

* Upgrading the district’s connection to the internet – 100MBPS

* Replacing unmanaged switches with managed switches

* Quality of Service – where we set specific parameters for IP traffic priority

Look at moving to a gigabit POE architecture * Power over Ethernet allows for maximum network

flexibility * Security Cameras

* Building Access

* Building systems

* Video streaming

* IP Telephony

Look at including Cloud services * SAAS – Software as a Service * Google Docs * MS Live

* PAAS – Platform as a Service * ViewWise

* IAAS – Infrastructure as a Service * Amazon Elastic Cloud services * Microsoft Live@edu - already in use within the NOACSC

districts * Look at using cloud services for Glenwood and FHS physics

pilots including student email

Increased transition to virtual technology * Pilot in progress at FHS to test thin client and

thin app technology * Allows for client-based access to district

resources Set up Guest wireless network * In progress – primarily for professional

development and training

Switch to RADIUS technology to control FCS access to the wireless network * Remote Authentication Dial In User Service

(RADIUS) is a networking protocol that provides centralized Authentication, Authorization, and Accounting (AAA) management for computers to connect and use a network service.

* Better than single key log in

Start a new 5 year replacement cycle * Look at replacing systems at FHS

* Laptops – look for best vendor

* Desktops – examine results of thin client & thin app test to determine the need to replace

* Purchase and install Point of Sale (POS) system for Food Service – if approved * Update district’s email system (Exchange) * Needs software update and additional server

* Upgrade to Communications Manager 8 * Preparation for IP telephony in the new buildings

* Upgrade Voice Gateways to IOS 15 * Also in preparation for IP telephony in the new

buildings

* Upgrade Wireless system software to align with RADIUS services

* Upgrade SAN

* Continue ViewWise archive storage roll out

* Implement Quality of Service on the wired and wireless networks

* Update inventory TCO reporting structure

* Update programming/scripting to accommodate the setup of staff and student accounts and student grade advancement

* Update programming/scripting to accommodate changes to existing software, i.e. Successmaker, Renaissance place, etc.