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What is Tax Map? Electronic Research tool - Primary audience IRS telephone tax law assistors Network navigational model - Enables research by subject and discovery Contains forms and instructions, publications, tax law faq, and Tele-tax topics Builds on XML/SGML work we have done Electronic Research tool - Primary audience IRS telephone tax law assistors Network navigational model - Enables research by subject and discovery Contains forms and instructions, publications, tax law faq, and Tele-tax topics Builds on XML/SGML work we have done
Citation preview
IRS Tax MapIRS Tax MapElectronic Research Tool Electronic Research Tool
David BrownInternal Revenue Service
Media and Publications Division
Project Timeline
• 2000 – Business need identified
• 2001 – Topic Maps prototype
• 2002 – Proposal to call site executives
• 2004 – Implementation at call sites in conjunction with IRS Probe and Response Guide.
• 2004 – Published on IRS Tax Products CD-ROM and Small Business Resource Guide
What is Tax Map?
• Electronic Research tool - Primary audience IRS telephone tax law assistors
• Network navigational model - Enables research by subject and discovery
• Contains forms and instructions, publications, tax law faq, and Tele-tax topics
• Builds on XML/SGML work we have done
What is Tax Map?
• Created using both human knowledge and automated processing
• Web representation of a knowledge base conforming to Topic Maps international standard (ISO/IEC 13250)
• Contractor produced using automated Topic Maps international standard software and processes
Why Topic Maps?
• Separate semantic layer - not burden authors
• Enables synthesis of human knowledge and automated processing
• Capture knowledge from tax experts
• Doesn’t require one vocabulary
Why Topic Maps?
• Scalable and matures with time
• Reusable year to year
• Management understanding
Inputs to Topic Map Process
• Headers from publications
• Form and publication titles
• Keywords from FAQ (controlled vocabulary)
• Rules for automated merging/relations
• Human created knowledge map
Preprocessing
•Slicing•Link Tables
Extracting Topic Map Information
•Topic names•Occurrences•Roles
Merging &Associating
•Merging by name•Applying rules
Creating theTopic Map
•XTM version•Internal storage
FormattingNavigable view
•HTML docs•Indexes•Topic Screens•Tables of contents
1 2 3 4 5
IRSDocuments
IRS Topic Map Model
IRS Merging Specification
IRS Style sheets
IRS XTM Topic Map
IRS SpecificScripts
Topic Map Loom Standard Application
Publications(SGML)FAQs (XML)Teletax topics(XML)
Publications (HTML)FAQs (HTML)Tele-tax topics (HTML)Indexes, TOCs andTopic Screens (HTML)
©2003, Michel Biezunski, Coolheads Consulting
Configuration Files wrt document types
Configuration Files wrt document types
Merge Spec defined by IRS experts
XTM spec. conformingTo ISO/IEC 13250:2002
FormPub Database
Demo
Value added Tax Map
• Key entry points or hubs to begin search
• Fast learning curve - similar to using an index
• Contains topics related by tax experts
• Topic page - single entry point for subject
• Creation of a tax law ontology
• Accessibility
Probe and Response Guide
Maintenance of Tax Map
• Workshops with Tax Experts
• Maintenance of human knowledge file
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