INTRODUCTION TO LEADERSHIP

Leadership

WHAT IS LEADERSHIP

Leadership is influencing people to get things done to a standard and quality above their norm. And doing it willingly.

As an element in social interaction, leadership is a complex activity involving

• a process of influence• actors who are both leaders and followers

LEADERSHIP

A simple definition of leadership is that leadership is the art of motivating a group of people to act towards achieving a common goal.

Leaders Attributes

BE KNOW DO• BE a professional. Examples: Be loyal to the

organization, perform selfless service, take personal responsibility.

• BE a professional who possess good character traits. Examples: Honesty, competence, candor, commitment, integrity, courage, straightforwardness, imagination.

BE KNOW DO• KNOW the four factors of leadership — follower, leader,

communication, situation.• KNOW yourself. Examples: strengths and weakness of

your character, knowledge, and skills.• KNOW human nature. Examples: Human needs,

emotions, and how people respond to stress.• KNOW your job. Examples: be proficient and be able to

train others in their tasks.• KNOW your organization. Examples: where to go for help,

its climate and culture, who the unofficial leaders are.

BE KNOW DO

• DO provide direction. Examples: goal setting, problem solving, decision making, planning.

• DO implement. Examples: communicating, coordinating, supervising, evaluating.

• DO motivate. Examples: develop morale and esprit de corps in the organization, train, coach, counsel.

ROLE OF A LEADER• Provide an inspiring vision and strategic alignment.• Help people connect their personal goals to business goals• Encourage entrepreneurial creativity and experimentation• Involve everyone, empower and trust employees• Coach and train your people to greatness• Build teams and promote teamwork, leverage diversity• Motivate, inspire and energize people, recognize achievements• Encourage risk taking• Make business fun

FOUR FACTOR OF LEADERSHIP

FOUR FACTOR OF LEADERSHIP

• LEADER

• FOLLOWERS

• COMMUNICATION

• SITUATION

BOSS OR LEADER

BOSS OR LEADER

• Although your position as a manager, supervisor, lead, etc. gives you the authority to accomplish certain tasks and objectives in the organization (called Assigned Leadership), this power does not make you a leader, it simply makes you the boss (Rowe, 2007). Leadership differs in that it makes the followers want to achieve high goals (called Emergent Leadership), rather than simply bossing people around (Rowe, 2007). Thus you get Assigned Leadership by your position and you display Emergent Leadership by influencing people to do great things.

LEADERSHIP AND MANAGEMENT

Subject Leader Manager

Essence Change Stability

Focus Leading people Managing work

Have Followers Subordinates

Horizon Long-term Short-term

Seeks Vision Objectives

Approach Sets direction  Plans detail

Decision Facilitates Makes

Power Personal charisma Formal authority

Appeal to Heart Head

Energy Passion Control

Culture Shapes Enacts

Dynamic Proactive Reactive

Persuasion Sell Tell

Exchange Excitement for work Money for work

Likes Striving Action

Wants Achievement Results

Risk Takes Minimizes

Rules Breaks Makes

Conflict Uses Avoids

Direction New roads Existing roads

Truth Seeks Establishes

Concern What is right Being right

Credit Gives Takes

Blame Takes Blames

The Two Most Important Keys to Effective Leadership

According to a study by the Hay Group, a global management consultancy, there are 75 key components of employee satisfaction (Lamb, McKee, 2004). They found that:

1. Trust and confidence in top leadership was the single most reliable predictor of employee satisfaction in an organization.

TWO IMPROTANT KEYS

2. Effective communication by leadership in three critical areas was the key to winning organizational trust and confidence

• Helping employees understand the company's overall business strategy.

• Helping employees understand how they contribute to achieving key business objectives.

• Sharing information with employees on both how the company is doing and how an employee's own division is doing — relative to strategic business objectives.

PRINCIPLES OF LEADERSHIP• Know yourself and seek self-improvement • Be technically proficient • Seek responsibility and take responsibility for your actions - • Make sound and timely decisions - .• Set the example • Know your people and look out for their well-being • Keep your workers informed .• Develop a sense of responsibility in your workers • Ensure that tasks are understood, supervised, and accomplished .• Train as a team • Use the full capabilities of your organization

ENVIRONMENT

• Every organization has a particular work environment, which dictates to a considerable degree how its leaders respond to problems and opportunities. This is brought about by its heritage of past leaders and its present leaders.

Goals, Values, and Concepts

Leaders exert influence on the environment via three types of actions:

• The goals and performance standards they establish.

• The values they establish for the organization.• The business and people concepts they

establish.

The Process of Great Leadership

• The road to great leadership (Kouzes & Posner, 1987) that is common to successful leaders:

• Challenge the process - First, find a process that you believe needs to be improved the most.

• Inspire a shared vision - Next, share your vision in words that can be understood by your followers.

PROCESS

• Enable others to act - Give them the tools and methods to solve the problem.

• Model the way - When the process gets tough, get your hands dirty. A boss tells others what to do, a leader shows that it can be done.

• Encourage the heart - Share the glory with your followers' hearts, while keeping the pains within your own.

"Bill" Gates

• Best man in the world and makes look at the rice top list of famous entrepreneurs.

• Author and chairman of Microsoft, the software company he founded with Paul Alllen.

• CEO and chief software architect and remains the largest individual shareholder with more than 8 percent of the common stock. He has also authored or co-authored several books.

• Gates is one of the best-known entrepreneurs of the personal computer revolution.

• Bill Gate’s leadership is participative style because he involves his subordinate in decision making.

• He is a flexible person and he recognized his role was to be visionary of the company. When ever needed he bringprofessional manager for managing and well structure of the organization.

• Gates is a strong and energizing person his enthusiasm, hard working nature, judgment skills reflect his personality. His motivating power and involving his friends to working with him became the success of Microsoft.

CHANDRA D. KOCHER

INTRODUCTION

• Ms. Chanda D. Kochhar is the Managing Director and Chief Executive Officer of ICICI Bank Limited. She began her career with ICICI as a Management Trainee in 1984 and has there on successfully risen…….

style

• She says When ever There's a Challenge, I See an Opportunity

• Handle Relationships with client • To continue to innovate in order to keep

ahead of others in the race.

Vijay Mallya, who has exclusive style, and catered market in airline now he

is also member of parliament.

Quality

• Self – confidence is far better quality than knowledge.

• Democratic • Competitive

Adi Godrej

• Adi Godrej is one of the icons of Indian Industry. He is the chairman of Godrej Group.

• The Godrej's were into manufacturing locks and vegetable-based soaps. The Godrej products were among the first indigenously manufactured products to displace entrenched foreign brands.

• Leadership style is Delegative ,Participative ,Authoritativeand all of them.

Sunil Mittal

• Chairman and Managing Director of Bharti Group, India's largest GSM-based mobile phone service provider.

• He is originator of cellular phone revolution in India and founder, Chairman and Managing Director of Bharti Group and runs India's largest GSM-based mobile phone service.

• He felt that the best style of leadership is one which develops its people to the level they need not have leaders to guide them.

Importance of Leadership

• Building morale• Builds work environment• Co-ordination• Initiates action• Motivation• Providing guidance• Creating confidence

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