Intro to Lean Six Sigma for Healthcare (White Belt) Six Sigma Healthcare Defined •A structured...

Intro to Lean Six Sigma for

Healthcare (White Belt)

New Employee Orientation

Quality Management

Judith Gast, RHIT

Megan Furno, MPH, RHIA

Anthony Horton, MPH, LSSBB

Lean Six Sigma Healthcare

Defined

• A structured & methodical way of continuously exposing and solvingproblems to eliminate waste (Lean) & improve efficiency (Six Sigma) in systems that deliver value to Patients.

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Philosophy & Management culture

The main

characteristics of

Japanese management

thinking are harmony

and group loyalty,

consensus in

decision-making, and

lifetime employment,

all encompassed in

the concept of

“respect for people.”

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LSS Belt Training System

• Based on Martial Arts belt system of Feudal Japan

• 5 levels of training & subject competency• White, Yellow, Green, Black & Master Blackbelt

• Should not be considered “ranks”• (e.g. a Yellow Belt can be the Manager of a Blackbelt etc.)

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White Belts

Green Belts

Black Belts

Master Black BeltsA Blackbelt with at least 2-5 years

experience. Teaches Lean Six Sigma

certifies Green & Black Belts

LSS Expert. A Full-Time PI Project

Leader

Part-time PI Project Leader <75%. Leads

limited scope PI projects in area of expertise (SME)

Participating team member of PI projects

lead by GB /BB

Beginner to LSS concepts and methodologies

Executives & Champions

Translate the company’s vision, mission, goals

and metrics to organizational

deployment plan. Identify resources and

remove roadblocks.

Yellow Belts

Kaizen Events

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The LSS Rollout PI Focus

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The 8 Wastes

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5S Workplace Organization

5S is a methodology to promote workplace organization that allows

identification of problems and waste.

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• Sort – get rid of excess

• Store (set in order)– find the best locations

• Shine – clean to inspect

• Standardize – new procedures & visuals

• Sustain – make it part of routine

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Kaizen Board

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= Flow of Information

1 2

3

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1

2

3

4

5

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Idea cards

Ideas description & impact

Effort-Yield Matrix

Idea Routing

WIP Outputs / Charts

Current Status of WIP

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Team formed / Work in progress

Intra Dept. Issue requiring >5 days

Multi Dept. Issue

Issue tabled7 Implemented (Celebrate!)

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Questions?

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