Internal Limited Resources Interdepartmental Silos

SUPPLIER DATA INTEGRITY PROGRAM

A Solution for Accurate and Up-To-Date Supplier Contact Information

• Internal Limited Resources Interdepartmental Silos

CHALLENGES

• Suppliers Information Data Gaps Minimal Feedback Churn and Turn

• Internal Communication The first step is internal retailer communication

and buy-in. Should include GMM/DMM departments

SOLUTION

RVCF will work with you to craft your internal communication.

INTERNAL COMMUNICATION

INTERNAL COMMUNICATION

@We have developed a Webinar in coordination with the Retail Value Chain Federation (RVCF)

with the goal of providing our vendors an opportunity to learn and understand specific details regarding ReTail’s Compliance standards. In order to offer this out to our vendor community, we need to ensure that we have correct (and current) contact information. Getting this message to the right people is critical to the success of this program.

Our goal is to get this contact information updated over the upcoming weeks. Programs will be scheduled in the coming months and your cooperation is greatly appreciated.

INTERNAL COMMUNICATION

@

Here’s how you and your team can

help.

We’d like the merchants to send out

the attached e mail to their vendors

so they can update our records using

the link provided. The generic format

simply requires you to fill in the

people you need to send this to.

Once the vendor completes the form

the updated information will go to our

database – nothing else will be

necessary on your end. We assume

sending the e mail to the sales rep or

usual contact for each vendor may be

the easiest way to get this started and

they can include or forward to the

appropriate people in their

organization.

EXTERNAL COMMUNICATION

The Buyers will actively participate with the data acquisition by contacting their supplier’s sales representatives.

EXTERNAL COMMUNICATION

This is done through an email message. Again, RVCF can assist in crafting the message. I have used a fictitious retailer, ReTail as an example.

As you can see in the next slide, the message asks the sales reps to provide contact information from each of their internal departments. All they have to do is click on the included link to get started.

EXTERNAL COMMUNICATION

Dear (Supplier Sales Rep), ReTail will be hosting a series of educational and informative webinars to assist our valued suppliers in the areas of vendor compliance, distribution and supply chain management.  To ensure effective communication between ReTail and their suppliers, we are requesting contact information from the following departments within your organization, and others you deem as appropriate:

• Logistics• DC Operations• Compliance / EDI• A/R

 Please CLICK HERE to complete your information.

ACTION

The sales rep receives the message and can either complete the information request themselves, or forward it on internally, as shown.

@

ACTION

Dear (Supplier Sales Rep), ReTail will be hosting a series of educational and informative webinars to assist our valued suppliers in the areas of vendor compliance, distribution and supply chain management.  To ensure effective communication between ReTail and their suppliers, we are requesting contact information from the following departments within your organization, and others you deem as appropriate:

• Logistics• DC Operations• Compliance / EDI• A/R

 Please CLICK HERE to complete your information.

ACTION

The sales rep receives the message and can either complete the information request themselves, or forward it on internally.

Clicking the link brings you to a page similar to the one shown next. Each of the crucial departments are listed to the left with the ability to add an “other”.

Let’s start with Logistics.

ACTION

ACTION

skurdakul@vcfww.com

Sheri

Kurdakul

RVCF

Director of Marketing

646-442-3701

ACTION

ACTION

Complete the process for each department, being brought back to the original page each time.

When done, complete the information responsible for completing the information and click “Submit to ReTail”.

A “Thank you” message will appear to confirm submission.

RESULTS

Upon completion of the timeframe determined, the retailer will receive all results.

They will be delivered in a concise CSV or Excel file, including all information provided. This type of program can also be customized to also receive:

• Returns• Emergency Contacts • Or any specific:

department division or specific information you might require

CONCULSION

THANK YOU