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Interlibrary Loan for Newbies and re:turnees. Russell Palmer GOLD/GALILEO User’s Group Conference 31 July 2009. Lyrasis Member Benefits. Expanded education & consulting programs Innovative technology solutions Increase purchasing power Increased visibility with funders - PowerPoint PPT Presentation
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Interlibrary Loan for Newbies and re:turnees
Russell Palmer
GOLD/GALILEO User’s Group Conference31 July 2009
Lyrasis Member Benefits
• Expanded education & consulting programs
• Innovative technology solutions
• Increase purchasing power
• Increased visibility with funders
• Greater capacity for innovation
• Extended networking opportunities
• Cost control through operational consolidation
Key sources for ILL info
• GOLD– http://www.georgialibraries.org/lib/gold/
• Lyrasis – http://www.lyrasis.org
• OCLC– www.oclc.org/resourcesharing
ILL-L e-mail list
• Maintained by WebJunction• Easy to manage subscription
(messages, digest, searchable archive)• Extremely helpful and informative
community
• Sign up here: • http://lists.webjunction.org/mailman/listinfo/
ill-l
ShareILL Wiki
• “a gateway to electronic and print resources pertaining to all aspects of interlibrary loan (ILL), document delivery, and resource sharing.”
• http://www.shareill.org
Other, specialized info
• ILLiad-L list: • http://listserv.vt.edu/archives/illiad-
l.html • ARIE-L list: • https://mailman1.u.washington.edu/
mailman/listinfo/arie-l • IDS toolkit: • http://toolkit.idsproject.org/ALA
The law of the land
• Interlibrary Loan Code for the United States
• http://www.ala.org/ala/mgrps/divs/rusa/resources/guidelines/interlibrary.cfm
• “This code establishes principles that facilitate the requesting of material by a library and the provision of loans or copies in response to those requests.”
The sheriff in this town
• GOLD Compliance Guidelines
• http://www.georgialibraries.org/lib/gold/gold_compliance/
Training
• Lyrasis offers a variety of resource sharing training classes, including:
• OCLC WorldCat Resource Sharing: The Basics
• OCLC WorldCat Resource Sharing: Beyond the Basics
• The Resource Sharing Detective • Using the OCLC WorldCat Resource
Sharing Direct Request Service
GOLD Facilitated Training
• Lyrasis partners with GOLD to offer training in a variety of areas each year!
• Keep an eye out here: • http://www.georgialibraries.org/lib/
training/
Pick my brain…
Packaging
Communication
OCLC Tips & Tricks
OCLC Support
• Now the primary contact for technical questions
• support@oclc.org• OCLC
– 1-800-848-5800 (toll-free U.S.)– Mon.-Fri.– 7 a.m.-9 p.m. (U.S. Eastern)
Lyrasis Support, OCLC
• Ordering• Billing• Quotes• Training
• New contact e-mail: membersupport@lyrasis.org
Your Issues
4 things to know
• Special thanks to Melissa Jackson at Armstrong Atlantic State University!
4 things
• Communication is important!• with your patrons• with your staff/co-workers• with other libraries
4 things
• Resource sharing thrives on good will– Work with your patrons when you can– willing to lend as well as borrow– Give favors when you can
4 things
• Be willing to ask for help– listservs– The Virginia Boucher book "Interlibrary
Loans Practices Handbook" – Wikis– ILL code on ALA page– Web resources– Each other! Me!
4 things
• Be consistent, but not inflexible– Sometimes you just have to say 'no’– Don't make 'no' your favorite word
Your Questions
Pick up the phone!
• Never hesitate to call another library with questions
• Never hesitate to call me at Lyrasis with Resource Sharing questions:
• 800-999-8558, ext. 4916• russell.palmer@lyrasis.org
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