Integration of Technology in Business Schools Friday, November 7 9:30 a.m. - 10:20 a.m. Room 304B...

Integration of Technology in Business Schools

Friday, November 7

9:30 a.m. - 10:20 a.m.

Room 304B

Track 5: Faculty Development, Support, and Training

Outline

– Why a Technology Forum for Business Schools?

– What is the Technology in Business Roundtable?

– TBSR Initial Activity – Survey of Business School IT Leaders

– Where Do We Go From Here?

Why a Technology Forum for Business Schools?

• Don Krueger, Chair TBS Roundtable and Director, Technology, Labovitz School of Business & Economics, U. Minnesota, Duluth

Why a Technology Forum for Business Schools?

• No organized community of practice for collegiate business school IT officers

• Communities of practice provide a setting in which many quality improvement activities take place– Benchmarking – Reality Check– Common Solutions “Best Practices”– Economies of Scale – Joint Efforts– Discussion with Peers

• You Asked for It– Initial response from survey of Business Schools

indicated an overwhelming interest.

What is the Technology in Business Roundtable?

• Mission:– “To meet the unique information technology

challenges faced by business schools by fostering collaboration among business schools and colleges technology leadership”

• Goals:– Improve overall quality of our technology efforts– Share best practices and network in an environment

of trust– Foster collaboration among technology leaders at

peer institutions

Vision: Business IT in Business Schools • Global Interactivity educational transformation• Interconnect with Enterprise collaboration &

SCM technologies• Example: Partnering with ERP vendor and B

Schools• Not Utopia but co-opetition

– Real estate, airlines, financial institutions…

TBSR Initial Activity – Survey of Business School IT Leaders

• Doug Lund, Director, Information Technology, Carlson School of Management, U. Minnesota, Twin Cities

TBSR Initial Activity – Survey of Business School IT Leaders

• Purpose:– Support IT decision making– IT Assessment – make sure we get it right– Background and Methods– Sent to the 408 AACSB-accredited business

schools– 44% response rate– 128 schools expressed interest in further

participation

Survey Results – Technology Priorities

109

67

56

52

43

42

38

31

23

10

0 20 40 60 80 100 120

# of Schools Responding (N = 163)

Active Directory

Wireless

Training

Cost Effective Mgmt

Distance Education

Security

Infrastructure

Strategic Planning

Funding

Curriculum Integration

Survey Results – Technology Challenges

61

57

51

46

41

41

38

37

31

29

24

17

0 10 20 30 40 50 60 70

# of schools responding (N = 163)

Incentives

Strategic Planning

Infrastructure

Cost Management

Distance Education

Faculty Funding

Training

Cooperation w/ Central IT

Support

Curriculum Integration

Security

Emerging Technologies

Survey Results – Current IT Activity in Support of Faculty

136

110

50

15

0 20 40 60 80 100 120 140

Number of Schools Responding (N = 163)

Curriculum Development for Distance Education

Faculty and Staff Training

Desktop and Software Support

Equipment Lease Programs

Survey Results – Emerging Technologies

135

126

96

90

62

35

0 20 40 60 80 100 120 140

Number of Schools Responding (N = 163)

Smartboards

Wireless

Laptops

Tablet PC’s

Personal Digital Assistants (PDA’s)

Streaming Multimedia

Survey Results – Distance Education Issues

90

68

59

57

55

54

34

17

0 10 20 30 40 50 60 70 80 90

Number of Schools Responding (N = 163)

Reliability of Technology

Cost of Distance Education

Overall Distance Education Strategy

Mixing Distance & Traditional Education in one course

Meeting student expectations for faculty access

Bandwidth Limitations

Unresolved issues of process

Eliminating duplicate effort for distance education

Survey Results –Student Fees

11.02%

0.00%

7.63%

0.00%

17.80%

4.88%

18.64%

21.95%

44.92%

73.17%

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00%

Percentage of Schools Reporting (N = 159)

76% - 100%

51% - 75%

26% - 50%

1% - 25%

No Fee

Stu

de

nt

Fe

e P

erc

en

tag

e o

f T

ota

l Re

ve

nu

e

Public Private

Survey Results – IT Employees

0.00%

2.38%

4.96%

7.14%

2.48%4.76%

1.65%

2.38%

19.01%

16.67%

65.29%

57.14%

6.61%9.52%

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00%

Percentage of Schools

51 - 100

26 - 50

16 - 25

11 - 15

6 - 10

1 - 5

No IT Employees

Nu

mb

er

of

IT E

mp

loy

ee

s

Private

Public

Survey Results – IT Planning

33.3%

55.4%

50.0%

53.7%

52.4%

60.3%

52.4%

49.6%

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%

Percentage of Schools responding Yes

IT Stategic Plan?

Separate IT Budget?

Fund Raising for IT?

New Tech Research?

Private

Public

Central IT Top 10 Issues

IT funding challenges

Admin/ERP

Security and ID management

Maintaining and upgrading NW and IT infrastructure

Faculty development, support, and training

IT Strategic planning

Web services/web based systems

Distributed learning / Teaching & Learning strategies

Enterprise-level portals

Online Student services

Business vs. Central IT

biz priorities Institutional strategic success challenges

curriculum integration IT funding challengescurriculum

integration

funding Administrative systems / ERP Support

strategic planning Security and ID management coop with central IT

infrastructure network and infrastructure Security

security Faculty development, support, and training Training

dist ed IT Strategic planning faculty funding

cost effective mgmt Web services/web based systems cost mgmt

Training Distributed learning / T&L strategies distance ed

Wireless Enterprise-level portals Infrastructure

AD Online Student services strategic planning

Curriculum and faculty

biz priorities Institutional strategic success biz challenges

curriculum integration IT funding challenges curriculum integration

funding Administrative systems / ERP Support

strategic planning Security and ID management coop with central IT

infrastructure network and infrastructure Security

security Faculty development, support, and training Training

dist ed IT Strategic planning faculty funding

cost effective mgmt Web services/web based systems cost mgmt

Training Distributed learning / T&L strategies distance ed

Wireless Enterprise-level portals Infrastructure

AD Online Student services strategic planning

Money

biz priorities Institutional strategic success biz challenges

curriculum integration IT funding challenges curriculum integration

funding Administrative systems / ERP Support

strategic planning Security and ID management coop with central IT

infrastructure network and infrastructure Security

security Faculty development, support, and training Training

dist ed IT Strategic planning faculty funding

cost effective mgmt Web services/web based systems cost mgmt

Training Distributed learning / T&L strategies distance ed

Wireless Enterprise-level portals Infrastructure

AD Online Student services strategic planning

Planning

biz priorities Institutional strategic success biz challenges

curriculum integration IT funding challenges curriculum integration

funding Administrative systems / ERP Support

strategic planning Security and ID management coop with central IT

infrastructure network and infrastructure Security

security Faculty development, support, and training Training

dist ed IT Strategic planning faculty funding

cost effective mgmt Web services/web based systems cost mgmt

Training Distributed learning / T&L strategies distance ed

Wireless Enterprise-level portals Infrastructure

AD Online Student services strategic planning

Infrastructure

biz priorities Institutional strategic success biz challenges

curriculum integration IT funding challenges curriculum integration

funding Administrative systems / ERP Support

strategic planning Security and ID management coop with central IT

infrastructure network and infrastructure Security

security Faculty development, support, and training Training

dist ed IT Strategic planning faculty funding

cost effective mgmt Web services/web based systems cost mgmt

Training Distributed learning / T&L strategies distance ed

Wireless Enterprise-level portals Infrastructure

AD Online Student services strategic planning

Security

biz priorities Institutional strategic success biz challenges

curriculum integration IT funding challenges curriculum integration

funding Administrative systems / ERP Support

strategic planning Security and ID management coop with central IT

infrastructure network and infrastructure Security

security Faculty development, support, and training Training

dist ed IT Strategic planning faculty funding

cost effective mgmt Web services/web based systems cost mgmt

Training Distributed learning / T&L strategies distance ed

Wireless Enterprise-level portals Infrastructure

AD Online Student services strategic planning

Distance Education

biz priorities Institutional strategic success biz challenges

curriculum integration IT funding challenges curriculum integration

funding Administrative systems / ERP Support

strategic planning Security and ID management coop with central IT

infrastructure network and infrastructure Security

security Faculty development, support, and training Training

dist ed IT Strategic planning faculty funding

cost effective mgmt Web services/web based systems cost mgmt

Training Distributed learning / T&L strategies distance ed

Wireless Enterprise-level portals Infrastructure

AD Online Student services strategic planning

Central only

biz priorities Institutional strategic success biz challenges

curriculum integration IT funding challenges curriculum integration

funding Administrative systems / ERP Support

strategic planning Security and ID management coop with central IT

infrastructure network and infrastructure Security

security Faculty development, support, and training Training

dist ed IT Strategic planning faculty funding

cost effective mgmt Web services/web based systems cost mgmt

Training Distributed learning / T&L strategies distance ed

Wireless Enterprise-level portals Infrastructure

AD Online Student services strategic planning

Business only

biz priorities Institutional strategic success biz challenges

curriculum integration IT funding challenges curriculum integration

funding Administrative systems / ERP Support

strategic planning Security and ID management

Cooperate with central IT

infrastructure network and infrastructure Security

security Faculty development, support, and training Training

dist ed IT Strategic planning faculty funding

cost effective mgmt Web services/web based systems cost mgmt

Training Distributed learning / T&L strategies distance ed

Wireless Enterprise-level portals Infrastructure

AD Online Student services strategic planning

Where Do We Go From Here?

• Maggie Jesse, Director, Stead Technology Services Group, Tippie College of Business, U. Iowa-Iowa City

Where Do We Go From Here?• Potential ways in which support for Business

School IT Issues can be addressed– Continued Surveys– Bring members together

• Through discussion forums• Direct contact

– Email, telephone, chat, video conference

• At Existing Forums– Educause, AACSB

• TBSR Annual meeting

– Web Site• Best Practices Database

– Working Groups

Potential Issues for Working Groups

• Central / Decentralized Relationship and Coordination– Business schools use business model

approach; they also tend to be:• Early adopters help in branding• Use IT to support the business of the business

school• Duplicate services when service issues arise• Build more of their own solutions• Central IT supports generic needs; business

school IT supports specific needs [that will become generic soon]

Where Do We Go From Here?

• Eric Alborn, Director, Instructional Technology, School of Business, UW-Madison

Potential Issues for Working Groups

• Support of Instructional Technology in Business Schools– Ensure IT to stands out attract top MBA

candidates– Go beyond standards and schedule of central

IT– Share IT positions with central IT vs. go it

alone

Where Do We Go From Here?

• Beth Wiebusch, Director, Computer Support, School of Business, UW-Madison

Potential Issues for Working Groups

• Emerging Technologies in Business Schools– Driving factor competitiveness; exceed

expectations of MBA students– Support IT that extends the reach

streaming audio/video for distance ed– Implement technologies that optimize the

business IT acumen of graduates– Learn from the pros in business; apply to the

business school• Georgetown U.

Where Do We Go From Here?

• John Carpenter, Chief Technology Officer, McDonough School of Business, Georgetown U.

Potential Issues for Working Groups

• Technology for Business School Buildings

Copyright Statement

Copyright Technology in Business School Roundtable, 2003. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the authors."