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KPMG’s Operations Advisory Practice
Our missionOur vision is to help member firms’ clients create breakthrough competitive advantage by designing and implementing the value chain of the future; one that is purpose built, globally integrated, demand driven, lean, agile, and resilient.We help drive structural improvements that accelerate growth, lower costs, improve services, and reduce risks. We work with our clients throughout their transformation journey, delivering sustainable value from strategy through results.
Our practiceKPMG’s Operations Advisory practice has a global network comprised of over 900 seasoned operations specialists located in major geographic markets. These practitioners have deep, pragmatic knowledge in major operations discipline, allowing member firms to provide objective advice and compelling insights, and offer solutions with proven results to clients. We leverage industry leading practices with an eye on appropriate controls to help clients optimize their efficiency and manage risk.
Why KPMG?
Our Global Center of ExcellenceKPMG’s global Operations Center of Excellence acts as our hub of functional knowledge, thought leadership, and industry insights for our people and member firms’ clients around the world.
.
COLLABORATIVE WORKING STYLE
from concept to realization of your future state vision
BREADTH OF SERVICES
across transformation, technology, tax, risk, and
controls
A FOCUS ON TOTALVALUE DELIVERED
across operations
GENUINE FUNCTION INSIGHTS
harnessed from practitioners’ experiences and our research
findings
SUSTAINABILITY OF BENEFITS
through structural improvements and knowledge transfer
GLOBAL PRESENCE
via our network of professionals in over
150 countries
DELIVERYEXCELLENCEMarket-leading
approaches built from real-world experience across industries and
around the globe
THOUGHT LEADERSHIP
AND INSIGHTSResearch and points
of view that drive new ways of thinking and
problem solving
GLOBAL KNOWLEDGEConsistent and
efficient access to our global knowledge
and community of practice
© 2015 KPMG International Cooperative (“KPMG International”). KPMG International provides no client services and is a Swiss entity with which the independent member firms of the KPMG network are affiliated.
TA
X E
FFICIE
NC
Y
» Operations Assessment and Strategy » Operations Cost Optimization » Demand Driven Supply Chain » Network Optimization » After-Sales Market Transformation » SKU Rationalization » Operations Risk Management » Tax Efficient Operations » Integrated Business Planning
Strategy
CHANGE MANAGEMENT
TECHNOLOGY ENABLEMENT
RIS
K M
AN
AG
EM
EN
T TAX
EFFIC
IEN
CY
Analytics and Insights
Process Optimization
Capability Enhancement
» Spend/Supplier Analytics » Supply Chain Analytics » Advanced Cost Modeling » Master Data Management
» Sourcing & Category Management » Supplier Management » Contract Management » Procurement Operations » Inventory & Asset Optimization » Transportation and Logistics » Supply Chain Finance
» Operating Model Design » Efficient Organization » Operations Skill Assessment » Operations Training Academy
Operations Assessment
Operations Agenda
5. Manage
end-to-end ris
k
and complia
nce
1. Operationalize
corporate
strategy4. Pursue
sustainable
cost optimization
2. Tr
ansf
orm
su
pply
cha
in
for
grow
th
3. Build after-sales growth engine
» Deliver compliance requirements and manage end-to-end risk » Build flexible and resilient supply chains » Measure, monitor, and govern Operations performance
» Align supply chain and procurement strategies to corporate strategies » Create supply chains to produce value and innovation to support corporate growth goals » Profitably enter new markets or channels
» Deliver differentiated customer experience » Adopt analytics to drive revenue lift » Effectively collaborate with customers and channel partners
» Deliver additional revenues and profits through growth and loyalty programs
» Configure supply chains to achieve lower cost » Engineer planning and execution to optimize performance » Implement structural and continuous improvement programs
» Define after-sales parts and service strategy for dealer and customer channels
Supporting the Operations Agenda
Leveraging a global network of practitioners and proprietary tools and methods, our innovative offerings are tailored to fulfill the Operations (COO/CSCO/CPO) agenda and drive sustainable impact.
KPMG member firms can help you to:
How we do itThrough our broad-ranging suite of service offerings, member firms work with clients throughout their transformation journey from strategy through execution to results.
© 2015 KPMG International Cooperative (“KPMG International”). KPMG International provides no client services and is a Swiss entity with which the independent member firms of the KPMG network are affiliated.
Driving value for clients
Led a P2P technology enablement program which included system design, configuration implementation, a change management program and process improvements with a building products manufacturer.
Supported the implementation of a global Procurement cost optimization program that resulted in US$45 million in benefits with a global agricultural machinery manufacturer.
Conducted a procurement maturity assessment to support the integration of procurement functions as a result of a joint venture in the telecommunications industry.
Executed a holistic supply chain optimization program that led to
significant savings and benefits for a railway operator.
Transformed the operations of a global procurement function that led to the
achievement of at least 9.5% savings across all categories for a healthcare organization.
Improved spend analytics capability, contract management process and Procure-to-Pay cycle for a national public transport operator.
Developed a global cross-functional Procurement organization and
category management framework with a power and utilities organization.
Strengthened the strategic sourcing and contract management
capabilities across several government agencies globally.
© 2015 KPMG International Cooperative (“KPMG International”). KPMG International provides no client services and is a Swiss entity with which the independent member firms of the KPMG network are affiliated.
Executive TalksInterviews with leaders from an impressive set of global firms discussing
key challenges and trends in procurement and supply chain management.
Power of Procurement A global procurement benchmarking survey, carried out in association with CPO Agenda which surveyed 550+ procurement leaders around the world.
High Impact Procurement Operating Models Trends in procurement operating models across industries and their impact on procurement performance.
Demand Driven Supply Chains Aligning planning, procurement, and replenishment processes to actual consumption and consumer demand.
Power of Procurement 2.0An update to KPMG’s ground breaking Power of Procurement study,
this instalment delves deeper into the areas of procurement: Value, Risk and Talent.
Pulse SurveysAn invaluable source for up-to-date information of Procurement issues and challenges, best practice and global benchmarks – providing real-world insights from our global professionals’ point of view.
FUTUREBUY: The Future of ProcurementDelivering procurement value in an increasingly complex world.
Spend Matters’ Top 50 Providers to Know in 2014, KPMG has demonstrated market leadership as one of the premier global advisors in the procurement space.
Thought leadership
© 2015 KPMG International Cooperative (“KPMG International”). KPMG International provides no client services and is a Swiss entity with which the independent member firms of the KPMG network are affiliated.
Contact us
By delivering tangible business results, we believe ‘operations
excellence’ can drive not only cost savings that can be seen in the P&L,
but improve business value, mitigate risks and create transparency across
the value chain.
Paul JonesPractice Leader Procurement and Supply Chain AdvisoryKPMG in the UK
+44 161 246 4634paul.jones@kpmg.co.uk
Dr. Marcus SchuellerPractice Leader Procurement and Supply Chain Advisory KPMG in Germany
+49 221 2073 1100mschueller@kpmg.com
Christoph WollebPractice Leader Procurement and Supply Chain AdvisoryKPMG in Switzerland
+41 58 249 54 97cwolleb@kpmg.com
Jos JoosPractice Leader Procurement and Supply Chain Advisory KPMG in Belgium
+32 2708 3684josjoos@kpmg.com
Bertrand VignerPractice Leader Procurement and Supply Chain AdvisoryKPMG in France
+33 6 85 26 12 63bvigner@kpmg.fr
Not permissible for KPMG audit clients and their affiliates.
The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavour to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation.
© 2015 KPMG International Cooperative (“KPMG International”). KPMG International provides no client services and is a Swiss entity with which the independent member firms of the KPMG network are affiliated. KPMG International provides no client services. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm. All rights reserved.
The KPMG name, logo and “cutting through complexity” are registered trademarks or trademarks of KPMG International Cooperative (KPMG International). CREATE | CRT048262 | October 2015
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