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IMPACT OF TELECENTRES IN MALAYSIA: CONCEPTUAL AND METHODOLOGICAL ISSUES
Faisal S. HazisUniversiti Malaysia Sarawak
Introduction
• There are more than 2000 telecentres in Malaysia including five that had been developed by UNIMAS
• However, no major impact study had been done
Introduction
• This paper, therefore, discusses some of the conceptual and methodological issues related to the study
• Subsequently, a general framework for studying the impacts of telecentres in Malaysia, particularly the ones developed by UNIMAS will be proposed.
Impact Study of UNIMAS’s Telecentres
• This study will address three fundamental research questions. – First, it will analyze what are the impacts (direct and
indirect) of telecentres on the multiple level of communities (individuals, households, community) in which they are situated.
– Second, what is the magnitude of these impacts and how can we measure them.
– Third, what are the non-measurable impacts
Impact Study of UNIMAS’s Telecentres
• To address the question of causality, another similar community (in terms of socio-economic background) will be made a control group. – This will help to identify any changes that are not
caused by telecentres within the same locality– In Bario (Lembudud), Lamai (Siut), Ba’kelalan
(Lembudud), Buayan (Tiku), Larapan (Sumandi)
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