ICT Solutions for Knowledge Management Diego Rumiany United Nations Statistics Division

ICT Solutions for Knowledge ICT Solutions for Knowledge ManagementManagement

Diego RumianyDiego Rumiany

United Nations Statistics DivisionUnited Nations Statistics Division

OutlineOutline

• KM Initiative objectivesKM Initiative objectives• ICT & KMICT & KM• ICT Applications featuresICT Applications features

• Content Management ApplicationsContent Management Applications(OCHA’s ReliefWeb)(OCHA’s ReliefWeb)

• Document Management ApplicationsDocument Management Applications(The Development Gateway)(The Development Gateway)

• Collaboration Management ApplicationsCollaboration Management Applications(INSTRAW’s Gender Training Wiki)(INSTRAW’s Gender Training Wiki)

KM Initiatives objectivesKM Initiatives objectives

• Transfer Tacit Knowledge into Explicit Transfer Tacit Knowledge into Explicit KnowledgeKnowledge

• Create collaborative environments to Create collaborative environments to enhance knowledge capture and sharingenhance knowledge capture and sharing

• Standardize the way knowledge is stored Standardize the way knowledge is stored and distributedand distributed

Why ICT?Why ICT?

• ICT may provide a standard protocol for ICT may provide a standard protocol for how knowledge is stored and distributedhow knowledge is stored and distributed

• Access to ICT engages participants into Access to ICT engages participants into knowledge sharingknowledge sharing

• ICT push organizations to transfer tacit ICT push organizations to transfer tacit knowledge into explicit knowledgeknowledge into explicit knowledge

ICT ApplicationsICT Applications

• Content Management Applications (i.e. Content Management Applications (i.e. Portals)Portals)

• Collaboration Management ApplicationsCollaboration Management Applications

• Document Management ApplicationsDocument Management Applications

ICT : Content Management ICT : Content Management ApplicationsApplications

• Software for organizing and facilitating the Software for organizing and facilitating the creation of contentcreation of content

• Often a web application used for creating Often a web application used for creating and maintaining websites and web contentand maintaining websites and web content

• Content might be news, published Content might be news, published documents, training materials, conferences documents, training materials, conferences follow-up, events, etc.follow-up, events, etc.

ICT : Content Management ICT : Content Management ApplicationsApplications

ReliefWeb : http://www.reliefweb.int

ICT : Document Management ICT : Document Management ApplicationsApplications

• Used to track and store electronic Used to track and store electronic documents and media.documents and media.

• Also provides storage, versioning, Also provides storage, versioning, metadata, security, indexing and retrieval metadata, security, indexing and retrieval capabilities.capabilities.

• It might be a subset of a Content It might be a subset of a Content Management ApplicationManagement Application

ICT : Document Management ICT : Document Management ApplicationsApplications

Development Gateway : http://www.developmentgateway.org

ICT : Document Management ICT : Document Management ApplicationsApplications

Development Gateway : http://www.developmentgateway.org

ICT : Collaboration Management ICT : Collaboration Management ApplicationsApplications

• Any application that allows participants to Any application that allows participants to work togetherwork together

• Some elements:Some elements:• Jointly usable information databasesJointly usable information databases• Joint information processingJoint information processing• Collaboration workflowsCollaboration workflows• Integration of information from other Integration of information from other

applicationsapplications

ICT : Collaboration Management ICT : Collaboration Management ApplicationsApplications

INSTRAW’s Gender Training Wiki : http://www.un-instraw.org/wiki/training