I Heard What You Said? Hard of Hearing or Hard of Listening?

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Active Listening

Active Listening

Is the Audience Listening?Are “You” Listening?

Hearing

I Heard What You Said?

Hard of Hearing or

Hard of Listening?

Active Listening

How to play an “active” role in listening.

Becoming an active listener.

Becoming an Active Listener

Pay Attention

Show you are Listening

Provide Feedback

Defer Judgment

Respond Appropriately

Active ListeningGetting Off Track

Active ListeningMore complications to listening

Mmm! I wonder what

is for lunch today?

zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

Active ListeningGetting It ALL Moving?

Active ListeningSkills To Learn

Listen

Give Time

RestateSummarize

Ask Questions

Active “Living”Beyond Listening

You’re Life Could Depend On It!

Active Listening

Conclusion & Questions?

"It is the province of knowledge to speak. And it is the privilege

of wisdom to listen.”

- Oliver Wendell Holmes

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