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Hyland Global Partner Community THE GLOBAL PARTNER PROGRAMA guide to the most rewarding partner community in the content management services industry
The Global Partner Community for You 2
DISCOVER OUR OFFERINGS
Hyland offers an industry-leading solutions suite for managing
content and processes. A few of our key offerings include:
JOIN OUR FIRST-CLASS COMMUNITYWe only work with the best
Types of partners
Value-added resellers (VARs) Independent software vendors (ISVs) Business process outsourcing companies (BPOs) Original equipment manufactures (OEMs) System integrators (SIs) Distributors Brokers
Hyland builds strategic partnerships to support the diverse
needs of our global customers and to offer the best content
services solutions in the world.
Our commitment to customer service and satisfaction means
we only collaborate with organizations who are leaders in the
content services industry.
OnBase is a single enterprise
information platform for managing
content, processes and cases,
uniting all your critical systems
and information.
Brainware Intelligent Capture
accurately sorts paper and
electronic documents based
on their content, lifts critical
information based on its context,
validates it, and seamlessly passes it
to your core business applications.
ShareBase is an enterprise
cloud-based document sharing
and collaboration product that
provides a secure platform to easily
share information while ensuring
organizations retain ownership
and control.
The Global Partner Community for You 3
WE’RE AWARD-WINNING
Hyland achieves market-leading growth year after year and is recognized by industry analyst firms like Garner and Forrester for
our product strengths and satisfied customer base.
MORE THAN 19,000 LIFETIME CUSTOMERS OF HYLAND SOLUTIONSWe’re the strategic choice to help you grow.
Leader in the Gartner Magic Quadrant for Content Services Platforms 2018
Leader in the Forrester Wave™: ECM Content Platforms, Q3 2019
Leader in the Ovum Decision Matrix: Selecting a Content Service Soluition, 2019-20
Customers in
91countries
15%of revenue
invested annually
in R&D
96%customer retention rate
30offices across the globe
300+active global partners worldwide
Leader in the Aspire CCM Leaderboard for Business Automation
KLAS Category Leader for Document Management and Imaging
The Global Partner Community for You 4
HOW WE SUPPORT YOUEXERYTHING YOU WILL NEED
An exclusive team of account managers, marketing experts,
specialized industry managers and trainers help you develop your
product and industry-specific solution knowledge. Depending on
your needs and the type of partnership we have, our comprehensive
partner development programs quickly prepare you to sell,
implement and maintain our products.
We want our partners to do well, and we are committed to that
goal. By providing you with the right support through an expert
community, we believe you will not only reach your sales targets —
but exceed them as well.
Marketing resources
Dedicated channel and regional marketing teams are here to help
with your Hyland solution marketing needs. Resources include:
The Partner Marketing Portal, containing co-branded content, web and social content for syndication, and email campaigns
Marketing development funds (MDF) Strategic planning assistance with demand creation and pipeline acceleration
Pre-built marketing tools Marketing-specific training Joint case study and press release opportunities Annual partner executive retreat to discuss upcoming strategies and vision
Annual partner summit to provide solution sales and marketing training
On-demand information
The Hyland Community web portal provides a
wealth of product, solution and industry content for
your sellers, marketers and technical staff.
24-hour support
Seven days a week, 24 hours a day, partners and
customers have access to technical support analysts.
The Global Partner Community for You 5
COMMITMENT TO PARTNERSHIPS Our commitment to partners remains rooted in the principles
of Hyland since our founding in 1991. We meet the diverse
needs of our worldwide customers by collaborating with an
exclusive team of partners comprised of VARs, distributors,
brokers, BPOs, SIs, ISVs and OEMs. Together with our own
global staff, this collective of professionals is known as the
Hyland Global Partner Community.
Hyland isn’t just a vendor. We are a partner for your business.
Together we provide customers with industry and solution
expertise, ensuring they have the best support and the most
comprehensive offerings available.
To learn more, email us at partners@hyland.com
©2019 Hyland Software, Inc. and its affiliates. All rights reserved.
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