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Human Resource ManagementBusiness Concepts and Careers
Human Resource Management
The policies, practices, and systems that influence employees’:◦behavior◦attitudes◦performance
HR ResponsibilitiesJob AnalysisRecruiting & Hiring EmployeesTraining & DevelopmentPerformance ManagementPay & BenefitsEmployee RelationsEstablishing PoliciesFollowing all Labor laws
Job AnalysisGetting detailed information
about a jobWriting a job description
Recruiting and Hiring EmployeesRecruiting
◦Finding qualified people to apply for job
Hiring◦Selecting the best person◦Does this person have the necessary
Knowledge? Skills? Abilities? Characteristics?
Training and DevelopmentTraining: Helping employees
learn job-related◦Knowledge◦Skills◦Behaviors
Development: Improving employee’s training◦What if job changes?
Performance ManagementKeeping track of employee
performance?
Planning and Managing Pay & BenefitsHow much should the job pay?Should there be bonuses?What benefits should be offered?How much money is available for
pay?
Maintaining positive employee relationsProviding handbooks & policiesEmployee newslettersCommunicating with employees
◦Benefits & policies◦Discrimination◦Safety hazards◦harassment
Establishing PoliciesHiringDisciplinePromotionsBenefits
Following Labor LawsAre all labor laws being followed?What is process to make sure?
Companies with effective HRM:
Employees and customers tend to be more satisfied.
The companies tend to:◦be more innovative◦have greater productivity◦develop a more favorable reputation
in the community
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