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TotalNorthSouth Centra l Londo n Outstanding Good Requires Improvement Inadequate GP and OOH Published Reports with Ratings This week we published another 52 reports (1 Outstanding, 40 Good, 9 Requires Improvement and 2 Inadequate). The total number of rated reports published since 1 October 2014 are set out below:
Citation preview
How to influence CQC Inspections
Dr Nigel Starey – GP Regional advisor- South
Thursday July 9th 2015
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Context
• The changing world
• Changing Healthcare
• Primary care
• General practice
• CQC
Total North South Central
London
Outstanding 37 15 10 9 3
Good 944 330 249 280 85
Requires Improvement
136 28 42 39 27
Inadequate 44 14 9 11 10
1161 387 310 339 125
GP and OOH Published Reports with Ratings This week we published another 52 reports (1 Outstanding, 40 Good, 9 Requires Improvement and 2 Inadequate). The total number of rated reports published since 1 October 2014 are set out below:
5 QUESTIONS
Is the practice
1.Safe?
2.Effective?
3.Caring?
4.Responsive?
5.Well Led?
ALL with a set of prompts that we refer to as
Key Lines of Enquiry (KLOEs)
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The CQC Challenge to Practices
• First comprehensive inspection of every practice in England – Fear of the unknown
• Open and Accountable
• Rating
• Needs v wants- Learning v Reacting – Inward v Outward
• Drowning – Surviving – Thriving
• To what extent is the practice meeting the Health Needs of the community it serves?
• To what extent is the practice challenging the “Inverse care law?”
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The Challenge to PPGs
1. Where do you fit in?
• Fan club
• League of friends
• Patients voice
• Critical friend
• Non executive director
2. How do you influence the practice?
• Through or with?
• Hard or soft evidence
• Now then or when?
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How to Influence the CQC Inspection
• Know yourself
• Know where you fit in
• Know the CQC inspection format
• Before the day
• On the day
• After the day – The outstanding organisation, The Good practice, The Requiring improvement finding, Inadequacy and special measures.
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PPG+ Recent examples
• Ottery St Mary – School year “Health reps” on PPG
• Court Thorn Surgery - Basic life support session+ Defibs
• Victoria – 8-900 members, 2000Twitters
• Feedback
• Patient learning sessions
• Newsletter
• Exercise & “Shape up” group
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