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Choices we make
Choices we make.ppsx
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OrganisationalBehavior
PGPM 2013-15
Term IPoornima Gupta
Poornima.gupta@greatlakes.edu.in9818130344
mailto:poornima@fmailto:poornima@fmailto:poornima@f7/30/2019 How Do People Behave in Organisations Intro
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Introduction
This course is about the way people actuallybehave in organisations
It deals with helping you to improve your ownpersonal competency in understanding anddealing with the many human problems thatarise in complex organisations, especially intodays globalized scenario.
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Introductioncont..It attempts to answer some questions such as:
Why are some employees hostile and others apathetic? Why do some people restrict their output?
Why do superiors so often get unintended consequences fromissuing simple directions? Why are some groups enthused about their work and others not
so? Why well intended company policies fail to excite all employees
in the same way?
And many more
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Objectives
This course therefore attempts to help
nurture students faith that there is order inthe human behaviour.
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Objectives cont
That mans reaction is not a chaotic chance
affair, that within limits, it is predictable.
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Objectives cont
Knowledge and skillful diagnosis of human
behavior, our own as well as others, can helpus to become more realistic, moreunderstanding , and in turn, more productive.
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Topics to be covered Human Problems of Administration Individual Behaviour
Individual Characteristics
Ability & learning Personality Perception Motivation
Attitudes & Job Satisfaction
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What is an Organization?
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ORGANIZATIONIS
A COLLECTION OF
PEOPLEWORKING TOGETHER
IN ADIVISION OF LABOR
USING ALLOCATED RESOURCES
IN AN EFFECTIVEAND EFFICFENTWAY
ON A RELATIVELY CONTINUOUSBASIS
TO ACHIEVE A COMMON GOAL.
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Types of Study Variables
Independent (X) The presumed cause of
the change in thedependent variable (Y).
This is the variable thatOB researchersmanipulate to observe thechanges in Y.
Dependent (Y) This is the response to X
(the independentvariable).
It is what the OBresearchers want topredict or explain.
The interestingvariable!
X Y Predictive Ability
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Mintzbergs Managerial Roles
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Mintzbergs Managerial Roles(contd)
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Mintzbergs Managerial Roles(contd)
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How are Paradigms created Paradigms
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History of Management Thought
Adam Smith- Division of Labour
Fredrick Taylor
Scientific Management One best way Select train & teach Cooperate Divide work & responsibility among managers & workers
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Henri Fayol- Administrative theory
Max Weber- Structural Theory
Mary Parker & Chester Barnard- Social Man Theory
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Elton Mayo- Human Relations Hawthorne Studies
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l l
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Rational System Vs SocialSystem
RATIONAL SYSTEM
Prescription
Efficiency
Fear
Detached
Legalize
Concerned withbehaviour only
Parity and justice
SOCIAL SYSTEM
Description
Effectiveness
Encouragement
Involved
Built in the job
Concerned withAttitude andBehaviour
Honour and Dignity
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Functional View
Finding the Villain
We discuss rights and wrongs of a situation
rather than the cause of it
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