How Deliberate are You in Developing Yourself and Others?Aspirations DDO The Three Dimensions of a...

Diana Wilson Goldberg, Adam Malaty-Uhr, Scott Tang, and Maggie Shreve

How Deliberate are

You in Developing

Yourself and Others?

Diana Wilson Goldberg

▶OD Consultant, DWG Consulting

▶Program Chair, ODN/C Board

Adam Malaty-Uhr

▶Growing at Work, Coaching & Consulting

▶Free Agent

Maggie Shreve

▶Interim President, ODN/C

▶OD Manager, Kineo Group - US

Scott Tang

▶Senior Director, Publicis Sapient

▶Organizational Researcher

Presenters

Dimension 20th Century 21st Century

Who? “High Potentials” Everyone

How?

Individual

coaching/classes

workshops

Together at work

When? At special times Every day

The Context: Shifting ParadigmsFrom Way to Grow, Inc.

Research & Writing by Kegan and Lahey

“[creates] the conditions to drive human

flourishing and business flourishing as part of

one interdependent and mutually reinforcing set of goals.”

-An Everyone Culture

What is a Deliberately Developmental Organization?

The Theoretical Basis for DDO’s

Stages of Adult Development

Key Concepts of DDO’s

▶Development is a ‘team sport’ with mutual interdependencies

▶Organizational members are active participants

▶The organization develops through its people and its people through the organization

The Deliberately Developmental Organization

Home

GrooveEdge ▶Groove:

Developmental Practices

▶Home:

Developmental Communities

▶Edge:

Developmental Aspirations DDO

The Three Dimensions of a DDOFrom An Everyone Culture: Becoming a Deliberately Developmental Organization (HBR Press, 2016)

Home

Groove

Edge

▶Mistake-making

▶Problem-finding

▶My growing edge

▶Your growing edge

▶Our growing edge

▶Organizational purpose

EdgeDevelopmental Aspirations

The Three Dimensions of a DDO

Home

Groove

Edge

EdgeDevelopmental Aspirations

Discuss in pairs:

▶Are mistakes seen as opportunities?

▶Do people challenge each others’ thinking & assumptions?

The Three Dimensions of a DDO

▶Psychological safety & trust

▶Openness about the self

▶Leadership commitment & participation

▶Collectively shared norms & agreements

Home

Groove

Edge

HomeDevelopmental Communities

The Three Dimensions of a DDO

Home

Groove

Edge

HomeDevelopmental Communities

Discuss in pairs:

▶Do people openly reveal their struggles?

▶Do leaders acknowledge their own mistakes?

The Three Dimensions of a DDO

▶Learning supports

▶Role-to-person matching

▶Feedback

▶Regularity of practice

▶Symbolic tools

▶Process improvement

GrooveDevelopmental Practices

Home

GrooveEdge

The Three Dimensions of a DDO

GrooveDevelopmental Practices

Home

GrooveEdge

Discuss in pairs:

▶Are there clear

processes to ensure improvement?

▶Do people provide

meaningful feedback?

The Three Dimensions of a DDO

▶What resonated with you?

▶How did you see the three

components of a DDO emerge from the video?

Discuss in PairsHome

GrooveEdge

NextJump – “I was Selfish”

▶ Identify the parts of your psychology that hold you back

▶Work through those distortions (aka assumptions)

▶ Individual and team activity

Immunity to Change – Coaching Model

Goal Behavior

Assumption

Hidden Goal

Immunity to Change

Deliberately

Developmental

Organizations

Next Jump▶Technology Company

▶Under 300 Employees

▶2002: Near-insolvency, 40% turnover

▶2015: Revenue in the billions, <10% turnover

Decurion

▶ArcLight Cinemas, Robertsons Property, Senior Living

▶Employees: 3,000

▶2009 – 2013: Revenues grew by 72%

WellMed▶Elder Healthcare

▶6,600 Providers; 320,000 Patients; 2,200 Locations

▶2011: 20% Turnover

▶2015: 11% Turnover, 300% Growth

▶Maggie Shreve, OD Manager(here tonight: Adria Maston and Brian Beverly)

▶ In the beginning stages of introducing DDO concepts

▶External perspective, for a “start-up” company

What’s Not To Like?

Tension Arises

Home

Groove

Edge

Home

Home

Paul Zak

Google’s Project Aristotle

Brene BrownAmy Edmondson

Edge

Edge

▶Courage over comfort

▶Explicitly calling out

▶Mutual responsibility

Groove

▶Publicly shared goals/growth areas

▶Greater emphasis on honest communication (openness)

▶Elevating feedback

▶Alignment with values and purpose

▶Job crafting and Strengths aiming

Groove

Our 2019 Summit the Mountain Theme

Developing

Individually

(Me)

Supporting One

Another

(We)

Expanding Our

Group

Capabilities

(Us)

Collaborating

More Effectively

Externally

(Together)

Better Me + Better You = Better Us | Stronger Together*

Our Polarity Loop

• Job crafting

(Edge/Groove)

• Personal purpose

alignment (Edge)

• Strengths aiming

(Groove)

• Supportive

environment (Home)

• Empathetic feedback

(Groove)

• Shared growth areas

(Edge)

• KM

• Presentation skills

• Client/People

management

• Elevating insights

• Vertical industry

support

• MC and S&C support

• CI integration

People

Growth

Scaling

Collectively

Client

Success

Scaling

Partnerships

Scaling

Individually

Scaling

Capabilities

Our Polarity Infinity Loop

Start with your

High Performing

Teams

Implementation Notes

98%

2%

DNA:

Don’t Change Too

Much at Once

Implementation Notes

Black Belt doesn’t

copy well to White

Belts

Implementation Notes

Nail the Landing

Implementation Notes

Implementation Notes

CHALLENGESUPPORT

Home

GrooveEdge

What will you take away from this?

Table Discussion

▶What resonated with you?

▶How can you apply these concepts in your learning and/or work?

Table Group

Discussion

Home

GrooveEdge ▶Groove:

Developmental Practices

▶Home:

Developmental Communities

▶Edge:

Developmental Aspirations DDO

The Three Dimensions of a DDO

For Questions or More Information:

adam@growingatwork.com

dianagoldbergmsod@gmail.com

scott.tang@sapientrazorfish.com

magshreve@gmail.com

Thank You!