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Hosting, Dining & Wining Hosting, Dining & Wining EtiquettesEtiquettes
Date : 31st Aug’ 10Location: FMS, New Delhi
AJAY KUMAR – N01
DHEERAJ KUMAR – N18
GAURAV JAIN – N24
GOVIND KUMAR – N26
PARIDHI – N98
RAJNEESH GOYAL – N53
RAVINDRA SUDEHELY –N99
SANJAY – N66
SUBHRAJIT DAS– N71
Presented ByPresented By
ObjectiveObjective
To help & enhance the executive presence and perception as a well learnt & sophisticated individual in common business & social situations of hosting, dining & wining.
TopicsTopics
Hosting Etiquettes Hosting Etiquettes
Dining Etiquettes Dining Etiquettes
Wining EtiquettesWining Etiquettes
Etiquette
What is Etiquette ?What is Etiquette ?
Etiquette relates to a code of behaviour among people within an organisation, group or society
What is Etiquette?
• RESPECT
• GOOD MANNERS
• GOOD BEHAVIOUR
• HOW TO CONDUCT YOURSELF
• 80% COMMON SENSE
• 20% KINDNESS
• SOCIAL-CHIVALRY
• MILITARY-RANK BASED
Etiquette
But have you ever wondered how it all began?
Who made these rules??
Are they really that important???
EtiquettesEtiquette
There are various aspects to Social Etiquette.
We will focus on HOSTING, DINING & WINING ETIQUETTE
EtiquettesEtiquette
Hosting Etiquettes
The 1 Why & 3 Hows
Why a Party
How do we invite
How do we welcome and introduce guests
How to set the table using Silverware
Hosting Etiquettes
• The Theme
• Appropriate Venue
• Guest List
• Budget
PlanningHosting Etiquettes
The Invitation• For special events, such as weddings and when
guests must travel, do extend invitations well in advance.
• Extend invitations to formal events at least 30 days in advance.
• For informal get-togethers less notice is acceptable, about two to three weeks should suffice.
• The invitation should reflect the style of the event.
• Special and formal events traditionally require written invitations sent via regular mail.
Hosting Etiquettes
Invitation Contents
• All invitations should contain:Who : The hosts of the partyWhy : Purpose of partyWhere : Location and Attire When : Time, Date & DayResponse: How and by what date to respond and to whom.
• Use proper honorific when sending invitations and addressing the envelope such as Mr., Ms., Mrs., and Dr. For doctors.
Hosting Etiquettes
Arrival
• Arrive 10-15 minutes early.
• Wait for host/guest in the lobby.
• Make sure you are standing when they arrive and reach out to shake their hand.
Hosting Etiquettes
IntroductionsIntroductionsThe HandshakeThe Handshake
• Make sure you make eye contact.
• Firm but painless.
• When introducing yourself, give someone personal identification such as your name and title.
Hosting Etiquettes
Meet and Greet• First impressions
are lasting, and it is sometimes the only opportunity you may have.
• Therefore, a powerful and lasting introduction can give you the edge when meeting new people for the first time.
Hosting Etiquettes
Dining Etiquettes
Dinner Table (Typical)
Wining EtiquettesWining Etiquettes
THE ART OF TABLE SETTING ….
Main Plate
Bread & Butter plate
Butter spread
Salad fork
Dinner forkDinner knife Dinner
spoonSoup Spoon
Desert forkDesert spoon
Water glass
Champagne glass
Red Wine glass White
Wine glass
Why Dining Etiquette?
• A lunch interview or meeting is not a meeting with food.
• It is a true test of your social skills and your level of sophistication.
• Your host wants to see how you handle yourself in a social setting.
• It’s polite to have proper dining skills when representing yourself or your company.
Dining Etiquettes• Table Manners • Navigating the Place
and Table Setting • Napkins, Glassware
and Silverware • Cross Cultural Dining
Etiquette – American and
European Styles of Eating
• Dining Tips
Table Manners
Maintaining Good Posture• Sit close to the table• Sit up real straight
Proper Arm Placement • Only forearm on the table• Never put elbows on the table• Don't bend down to eat / bite
the food or sandwich8
Dining Etiquettes
Once Seated – The Napkin
• Wait for the host to make the first move.
• When you leave the table, rest the napkin on your chair.
• When finished with your meal, do not refold the napkin; lay it to the left or right of your plate.
Dining Etiquettes
Ordering• Order the same number of courses as your
host. (i.e. salad, main course, beverage)
• If unsure of price range ask the host what they recommend.Do not study the menu.
• Avoid the wild food.
Dining Etiquettes
Dining EtiquettesCutleryCutlery
Dining Etiquettes
CutleryCutlery
• The person closest takes the basket and offers it to the left, help yourself then pass to the right
• Eat rolls or bread by tearing off small bite size pieces and buttering only the piece you are preparing to eat
• When ready for another piece, repeat the same process
Eating-BreadDining Etiquettes
EatingStep One Step One
• When cutting a piece of food, place your fork in your left hand with the handle hidden in the palm of your hand and the fork tines down.
• Place the knife in your right hand with the handle hidden and the serrated edge facing the plate.
Dining Etiquettes
Step TwoStep Two
• After cutting the piece of food, lay your knife across the top of your plate with the serrated edge facing you.
• Transfer the fork from your left hand to your right with the fork handle now showing between your index finger and thumb and the tines facing up.
Step ThreeStep Three• After chewing and swallowing
the food, repeat the first two steps.
EatingDining Etiquettes
Step FourStep Four• When you choose to lay your
utensils down to rest or to listen more intently to the people with whom you are dining, the “rest”position is to place your knife across the top of the plate with the serrated edge towards you.
• Place your fork, tines up, with its handle resting on the lower right side of the plate
EatingDining Etiquettes
Step FiveStep Five• When you are finished, place your fork
across the center of the plate with the handle to the right and the fork tines down.
• Bring your knife from across the top of the plate and place it next to the fork with the blade still facing you.
• Remember: Keep with the pace of others!
EatingDining Etiquettes
Purses, BriefcasesPurses, Briefcases• Keep all items off of the table. • This includes keys, eyeglasses, pens, basically
anything that is not part of the meal.
NecktieNecktie• Do not flip or tuck your tie!
AppearanceAppearance• No elbows in the table and sit up straight.
Meal Time BasicsDining Etiquettes
NapkinsNapkins• Don’t blot or rub – dab.
• Don’t wave it around or flap – gently unfold and leave it on your lap.
• When you leave the table remember to lay it on your chair and when finished, loosely lay it to the left of your plate.
Meal Time BasicsDining Etiquettes
Begin EatingBegin Eating
•Wait until everyone has been served
•Do not reach across the table
•Pass dishes to your left, clockwise
•Avoid Mixing Food on your plate
Meal Time BasicsDining Etiquettes
SoupSoup• Scoop with the spoon tilted away
from you. Don’t slurp, drink or dribble.
• Don’t blow on it if it is hot (wait) and don’t crumble crackers in it.
• When done, leave the spoon in the soup plate or rest it on the saucer if it is a soup cup.
Meal Time BasicsDining Etiquettes
BreadBread• Tear roll or slice in to bite size pieces and butter
each one just before eating it. • Do not butter the whole slice at the beginning.
SpeedSpeed• Watch your pace.• Have the same number of courses as your
host/guests.• When your host is done you are done.
Meal Time BasicsDining Etiquettes
Meal Time Basics
CutleryCutlery• Once a piece of cutlery is picked up off the table it
should never touch it again.
• Don’t wave your knife in the air to make a point, and don’t put silverware partly on the table and partly on your plate.
Dining Etiquettes
Salt and pepper shakersSalt and pepper shakers• They are married, pass them together. • Don’t divorce the salt and pepper.
PassingPassing• Offer to the left then go to the right.
SeasoningSeasoning• Only after you taste the food first.
Cutting your foodCutting your food• Only enough for one mouthful.
Meal Time BasicsDining Etiquettes
ChewingChewing
• Never chew with your mouth open. Never. • Even if you feel you must add your words at
the perfect moment, wait until you have swallowed.
• Thank your waiter or waitress.
PickingPicking• If you have something trapped in your teeth,
don’t pick! • If you must, excuse yourself and pick in the
restroom.
Meal Time BasicsDining Etiquettes
Remember• Never call attention to the dining
mistakes of yourself or others!
• Perception is reality, so your image is very important.
• It will follow you wherever you go.
• Therefore, it is important that you strive to project a positive image—one that you will be proud of at all times.
Dining Etiquettes
Wining Etiquette
Social aspects of Drinking
"Where alcohol is known, patterns for its use and for abstention are prescribed, usually in fine detail.
There have been very few, if any, societies whose people knew the use of alcohol and yet paid little attention to it.
Alcohol may be tabooed; it is not ignored",
Wining Etiquettes
Social aspects of Drinking
Gender
Age
Time of DayQuantity
Occasion
Wining Etiquettes
Variety of Drinks
Whisky
Brandy
Gin
Rum
Beer
Wines
Liqueurs
Cocktails
Soft Drinks
Mocktails
Wining Etiquettes
How to select Wines
Red wine goes with red meat
White wine compliments white meat
Madeira or Champagne are served with desert
White wine may be taken with fish, chicken if bird is not cooked in red wine
Wining Etiquettes
Wining Etiquettes
How to open Wine Bottle
Remove the Cage From the Bottle
Cover the Cork With a Towel
Ease the Cork Out of the Bottle
Wining Etiquettes
Testing of wine
Swirl the Red wine around in the glass ,lift it below nose and sniff it
Spoiled wine smells like vinegar
Spoiled Red wine has acidic test
If Red wine fails any of test it should be replaced.
Wining EtiquetteWining Etiquettes
Wining etiquetteWine must be poured just before the course it complement
Glasses should be removed at the end of each course
Allow waiter to pour the wine before touching a glass.
Always call a waiter to refill the glass
Stand for toast even if you don’t drink.
Wining Etiquettes
Don’ts
Never drink before host takes up his glass
Never drink too much it is very impolite and most disliked behavior
Never drain a glass completely at a formal function it is bad manners.
Wining etiquette
Wining Etiquettes
Don’tsNever ask for a smaller or bigger glass at best functions.
Never hold the glass by its bowl.
Don’t clink the glass.
Wining etiquette
Wining Etiquettes
Waiter:15% to 20% of the bill;
Wine steward: 15% of wine bill
Bartender: 10% to 15% of bar bill
Coat check: Rs.50.00 per coat
Car attendant: Rs.100.00 to Rs200.00
Tipping Etiquettes
“There are good ships,
and there are wood ships,
The ships that sail the sea.
But the best ships, are friendships,
And may they always be."
THANK YOU
THANK YOU
THANK YOU
QuestionsQuestions• In dining situations, my drinks are on my right and
my bread plate is on my left(a) True(b) False
• A wonderful Greek salad contains an olive that you unexpectedly discover is not pitted. What do you do with the pit in your mouth? a) Cover your mouth with your napkin and swallow.b) Cover your mouth with your napkin and spit the pit into it.c) Remove the pit with your fingers.d) Remove the pit with your fork.
QuestionsQuestions
You are dining in a restaurant and you accidentally drop your fork on the floor. You
a) pick it up, wipe it off, and use it anyway.
b) pick it up, give it to the server, and ask him/her to bring you another one.
c) leave it on the floor and ask the server to bring you another one.
d) leave it on the floor and use your neighbor's fork while he's not looking.
Questions• You are dining in a restaurant and you
accidentally drop your fork on the floor. You
a) pick it up, wipe it off, and use it anyway.
b) pick it up, give it to the server, and ask him/her to bring you another one.
c) leave it on the floor and ask the server to bring you another one.
d) leave it on the floor and use your neighbor's fork while he's not looking.
QuestionsWhen buttering a piece of bread or a dinner roll, you should
a) butter the entire item.
b) butter only that portion which you think you will ultimately eat.
c) break off a small piece and butter just before eating it; repeat this for subsequent bites.
d) avoid butter since it hides the taste of the bread.
A LARGE piece of food spills off your plate onto the table. What should you do with it?
a) Pick it up with a utensil and place it on the edge of your plate.
b) Slide it under the edge of your plate.
c) Put it in your napkin.
d) Ignore it.
QuestionsQuestions
• If someone asks for the salt, you should pass both the salt and the pepper. a) True.b) False.
QuestionsQuestions
• What is the purpose of the knife shown in the illustration below?
QuestionsQuestions
• When leaving the table to go to the bathroom you should place your napkin
a) on the left side of your plate.b) on the right side of your plate.c) on your chair.d) take it with you
QuestionsQuestions
• Once seated you should immediately remove your napkin from the place setting and put it in your lap.
a) True.b) False
QuestionsQuestions
BibliographyBibliography• http://cotwguides.com/the_right_impression_9.html• http://gentlemansway.com/table-manners-and-dinning-etiquette/• www.idosignatureevents.com/etiquette-dining.html• www.buzzle.com/articles/dining-etiquette.html• http://www.ala-apa.org/newsletter/2008/11/14/dining-etiquette-a-refresher-
course/&usg=__mC8dFFpTQoaCgSwQDU--jw3kCV8=&h=647&w=600 &sz=81&hl =en&start=4&zoom=1&tbnid=lWWTg3ouFOJpKM:&tbnh=137&tbnw=127&prev=/images%3Fq%3Ddining%2Betiquettes%26hl%3Den%26gbv%3D2%26tbs%3Disch:1&itbs=1
• http://www.readersdigest.ca/homegarden/cms/xcms/11-entertaining-donts_3112_a.html
• http://moving.apartmentguide.com/apartment-living/apartment-party-hosting-etiquette/
• http://www.etiquettehell.com/• marielorelei.wordpress.com• http://www.menuism.com
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