HEALTHANDSAFETYMANUAL ACorporateCommitmenttoSafety€¦ · Certified Services - Proven History 5594...

“Different In A Good Way”

HEALTH AND SAFETY MANUAL"A Corporate Commitment to Safety"

BEST Service Certified Services - Proven History

5594 Fraser Street, Vancouver, BC V5W 2Z4 Tel: 604.872.6761 Fax: Best Service Pros is a registered trade name of Best Service Pros

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Table of Contents SECTION ONE: COMPANY SAFETY POLICY Proprietary Notice ............................................................................................6 Scopes, Restrictions and Exceptions to Company Policy ..................................7 Company Safety Policy ......................................................................................8 Assignment of Responsibility and Accountability for Safety ..............................9, 10 Adherence to Safe Work Practices Policy .........................................................11 Right to Refuse Unsafe Work Policy .................................................................12 Return to Work Policy ......................................................................................13 Health and Safety Program Review Policy .........................................................14

SECTION TWO: HAZARD ASSESSMENT POLICY Hazard Assessment Policy .................................................................................16 Critical Task List ................................................................................................17 Job/Task Hazard Assessement ...........................................................................18, 19

SECTION THREE: SAFE WORK PRACTICE Safe Work Practices .........................................................................................21 Personal Hygiene .............................................................................................22 Personal Protective Equipment.........................................................................23 Use of Electrical Equipment .............................................................................24 Use of Chemicals ..............................................................................................25 Defective Equipment .......................................................................................26 Fire and the Use of Fire Extinguishers ...............................................................27, 28 Use of Cleaning Solvents and Flammables .......................................................29 Use of Portable Ladders ...................................................................................30 Use of Stepladders ...........................................................................................31 Transporting Water ..........................................................................................32 Use of Propane ................................................................................................33 Defective Tools ................................................................................................34 Use of Shower Chemicals .................................................................................35 Use of Stripping Chemicals ...............................................................................36 Removal of Garbage with Glass or Metal .........................................................37 Removal of Needles/Syringes ...........................................................................38 Motor Vehicle Operation .................................................................................39

BEST Service Certified Services - Proven History

5594 Fraser Street, Vancouver, BC V5W 2Z4 Tel: 604.872.6761 Fax: Best Service Pros is a registered trade name of Best Service Pros

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Driving .............................................................................................................40 Driving (Winter) ...............................................................................................41

SECTION FOUR: SAFE JOB PROCEDURES Job Procedures .................................................................................................43 Personal Hygiene .............................................................................................44 Hand Washing ..................................................................................................45 Stocking a Custodial Cart ..................................................................................46 Dust Mopping a Floor .......................................................................................47 Damp Mopping a Floor ....................................................................................48 Emptying Refuse Containers ............................................................................49 Washroom Cleaning ..........................................................................................50, 51 Daily Cleaning of Rooms ....................................................................................52, 53 Daily Maintenance of Hallways ........................................................................54, 55 Cleaning Drinking Fountains .............................................................................56 Cleaning Telephones ........................................................................................57 Cleaning Furniture ...........................................................................................58 Cleaning Elevators ............................................................................................59 Transporting Water ...........................................................................................60, 61 Stripping a Floor ................................................................................................62, 63 Scrubbing a Floor ..............................................................................................64, 65 Sealing a Floor ..................................................................................................66 Finishing a Floor ...............................................................................................67 Spray Buffiing a Floor .......................................................................................68 Burnishing a Floor ............................................................................................69 Wall Washing ...................................................................................................70 Carpet Cleaning ................................................................................................71 General Operation of an Auto Scrubber ...........................................................72 Operation of an Auto Scrubber for Recoating a Floor ......................................73, 74

SECTION FIVE: GENERAL RULES General Rules ...................................................................................................76 Employee Discipline Policy ...............................................................................77

BEST Service Certified Services - Proven History

5594 Fraser Street, Vancouver, BC V5W 2Z4 Tel: 604.872.6761 Fax: Best Service Pros is a registered trade name of Best Service Pros

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SECTION SIX: PERSONAL PROTECTIVE EQUIPMENT POLICY Personal Protective Equipment Policy ..............................................................79 Personal Protective Equipment General ……………………………………………………………80 Foot Protection ................................................................................................81 Eye and Face Protection ...................................................................................82, 83 Hearing Protection ...........................................................................................84 Hand Protection ...............................................................................................85 Head Protection ...............................................................................................86 Respiratory Protective Equipment ....................................................................87, 88

SECTION SEVEN: MAINTENANCE POLICY Maintenance Program Policy ...........................................................................90 Maintenance Inventory ....................................................................................91

SECTION EIGHT: SAFETY TRAINING POLICY Safety Training Policy .......................................................................................93 Training and Safety Meetings ...........................................................................94 Safety Program Timeline ..................................................................................95 Joint Health and Safety Committee ...................................................................96, 97, 98, 99

SECTION NINE: INSPECTION POLICY Inspection Policy ..............................................................................................101

SECTION TEN: INVESTIGATION POLICY Investigation Policy ..........................................................................................103 Safety Action Letter .........................................................................................104

SECTION ELEVEN: RECORDS AND STATISTICS POLICY Records and Statistics Policy ............................................................................106

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Health and Safety Manual

13 Paper Cutter

2 Personal injury if not used in accordance with manufacturers instructions

Use caution, pay attention and use according to manufacturers instructions

14 Laminator 3 Personal injury, property damageUse according to manufacturers instructions, inspect cords before use, ALWAYS turn off when not in use, DO

NOT LEAVE UNATTENDED

15 Cell Phone 4 Personal injury, property damage if drivingUse according to manufacturers instructions/company

policy, use hands free when driving, pay attention to surroundings

16Fill ing Spray

Bottles3 Personal injury, chemical

Read MSDS for required PPE, proper training on chemical dilution systems, read MSDS and manufacturers

instructions on proper dilution ratios without the system, wear appropriate PPE

17Fill ing

Pesticide Sprayers

3 Personal injury, chemical

Read MSDS for required PPE, proper training on chemical dilution systems, read MSDS and manufacturers

instructions on proper dilution ratios without the system, wear appropriate PPE

18 Office Shredder 3 personal injury, electrical equipment Read manufacturers instructions for proper use, check

equipment before each use, maintain equipment

19 Chemical Use 2 Personal injury if not used in accordance

with manufacturers instructions

Proper training, knowledge on correct usage for all cleaning chemicals, review MSDS and ensure appropriate

PPE usage as per MSDS

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