View
221
Download
3
Category
Tags:
Preview:
Citation preview
HARBORTOUCH RETAIL
HRS BENEFITS: Increase Sales Improve Customer Service Build a customer and loyalty base
with customer tracking
HRS FEATURES: Creates Bar Codes with Printer
capabilities Inventory Control Export Data Fast Transaction Processing Flexible Detailed Reports
Independent Retailer Pain Points
I don’t have enough time to run the business and service the customers Stock is disappearing from my store, and not because of sales We spend more time training new staff and searching for inventory than selling What does my competition know about their business that I don’t know about
mine? Nothing hurts more than to have a long line, and have a paying customer quit
waiting and leave the store I want to be a retailer NOT an accountant What I have in stock I can’t sell, and what I can sell I don’t have in stock We have a POS system already, but we don’t know how to use it, and we can’t
get any support
US Retail Market: Number of Checkout Lanes
1.3M Retailers4.1M Lanes
1-9 Stores
300 Retailers2.9M Lanes
50-500 Stores
1K Retailers750K Lanes
10-49 Stores8K Retailers620K Lanes
50% of US retail checkout lanes in 1-9 store chainsOnly 40% of these lanes are using PC-POS; 55% still using ECRsKey factors driving adoption of PC-POS
PC economicsGenerational changeCompetitive dynamics
The Small Retailer Market Opportunity
500+ Stores
Dynam
ics
Inte
gra
tion –
Solu
tion
D
epth
and
Sca
le
Best-in-Class POS Platform
Integration with Dynamics ERP for End-to-End
Solution
Harbortouch Retail Solutions
Small Retailer Mid-size Retailer
Point of Sale 2.0
ERP, CRMRMS Headquarters
Store Front Applications
The Independent Retailer
• Bike• Book• Pet• Craft/Hobby • Toy
• Sporting Goods• Gift• Liquor• Home/Garden • Electronics• …the list goes on…
We all shop – think of the stores in your neighborhoodand your existing portfolio.
A Retailer’s PainSolving The PainPressure to change
Need to get on topof business information
Need to improvecustomer service
Need more productivityfrom my employees
Need more control
Anxiety over changing
Low cost
No worry, hassles
Doesn’t require in-houseexperts to use & get value
Less time away frommy business
Solution Total Cost of Ownership
Ecosystem
Integrated solution built for the retailer designed to fully automate their business across all channels of commerce…
…with a low TCO that provides quick return on investment (ROI).
…delivered with partners to create a full solution for the customer…
Independent Retailer Pain Points
I don’t have enough time to run the business and service the customers Stock is disappearing from my store, and not because of sales We spend more time training new staff and searching for inventory than selling What does my competition know about their business that I don’t know about
mine? Nothing hurts more than to have a long line, and have a paying customer quit
waiting and leave the store I want to be a retailer NOT an accountant What I have in stock I can’t sell, and what I can sell I don’t have in stock We have a POS system already, but we don’t know how to use it, and we can’t
get any support
Recommended