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HP EliteBook x360 1030 G2 Handout
Confidential © Copyright 2017 HP Inc.
Handout
HP EliteBook x360 1030 G2
Support and service
This document contains reference materials that can be used as job aids.
HP EliteBook x360 1030 G2 Handout
Confidential © Copyright 2017 HP Inc.
Legal notice
© Copyright 2017 HP Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and
services are set forth in the express warranty statements accompanying such products and services. Nothing herein
should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or
omissions contained herein.
This is an HP copyrighted work that may not be reproduced without the written permission of HP. You may not use
these materials to deliver training to any person outside of your organization without the written permission of HP.
Session Handouts
HP EliteBook x360 1030 G2 – Support and service
January 2017
Confidential – For training purposes only
HP EliteBook x360 1030 G2 Handout
Confidential © Copyright 2017 HP Inc.
Contents
1 What’s different? ................................................................................................. 4
1.1 Hardware ............................................................................................................................................. 4
1.2 Firmware and software .................................................................................................................... 5
2 Hardware specifications ....................................................................................... 6
3 Windows 10 Anniversary Update ........................................................................... 9
4 Operating system ............................................................................................... 10
5 Software load..................................................................................................... 11
6 LEDs .................................................................................................................. 13
7 Accessories ........................................................................................................ 15
HP EliteBook x360 1030 G2 Handout
Confidential © Copyright 2017 HP Inc.
1 What’s different?
1.1 Hardware
The HP EliteBook x360 1030 G2 is very similar to the HP Spectre Pro x360 Convertible PC G2. The
convertibles share many features and specifications, but there are also some differences.
The following table lists the key differences between the convertibles.
Item HP EliteBook x360 1030 G2 HP Spectre Pro x360 Convertible PC G2
Dimensions Width: 316.9 mm (12.48 in)
Depth: 218.5 mm (8.60 in)
Height: 14.95 mm (0.59 in)
Weight: 1390 g (3.07 lb)
Width: 325 mm (15 in)
Depth: 218 mm (8.58 in)
Height: 15.9 mm (0.63 in)
Weight: 1480 g (3.25 lb)
Industrial design Available in the Asteroid Silver color only Available in the Natural Silver color only
Processing
solution
Features an i5 or i7 Intel 7th Generation
processor
Features an i5 or i7 Intel 6th Generation
processor
Graphics Features the integrated Intel HD 620
graphics controller
Features the integrated Intel HD 520
graphics controller
Memory Supports up to 16 GB DDR4 system
memory that runs at 2133 MHz
Supports up to 8 GB LPDDR3 system
memory that runs at 1866 MHz
Display Gorilla Glass (0.4 mm) display with 300
nits brightness and 2.0 mm width
Flush glass display with 340 nits
brightness and 2.85 mm width
Storage Does not support a 180 GB, 256 GB, or
512 GB SATA-3 SSD
Supports 256 GB and 512 GB NVMe
SSDs
Supports 128 GB, 180 GB, 256 GB,
and 512 GB SATA-3 SSDs
Does not support any NVMe SSDs
Ports One Thunderbolt 3 port
Two USB-A 3.1 Gen 1 ports
External micro SIM slot
No mini DisplayPort
Supports a mini DisplayPort 1.2
Features 3 USB-A 3.1 Gen 1 ports
No USB-C port or micro SIM slot
Keyboard Features backlit HP Premium Collaboration
Keyboard
Island-style keyboard with optional
backlighting
Webcam 270p RGB and IR camera HP TrueVision FHD camera without IR
HP EliteBook x360 1030 G2 Handout
Confidential © Copyright 2017 HP Inc.
Audio HP Bang & Olufsen audio Premium audio
Wireless
connectivity
Supports WWAN and NFC modules
Intel 802.11 2x2 ac and Bluetooth 4.2
combo adapter 1216—supports vPro
on convertibles without the i5-7200U
processor only
Features HP Sure Connect
Does not feature NFC or WWAN
Intel 802.11 2x2 (AC or a/b/g/n) ac
and Bluetooth 4.0 combo adapter—
support for vPro
Security Infrared camera and fingerprint sensor
for biometric login
Security lock slot
Smart card reader
No biometric login supported
No security lock slot
No smart card reader
Power 3-cell (57 WHr) Long Life battery
65 W USB-C or barrel port (4.5 mm) AC
adapter
Supports HP Fast Charge—50% in 30
minutes
3-cell (56 WHr) battery
45 W barrel port (4.5 mm) AC adapter
(65 W for India and China only)
No support for HP Fast Charge
1.2 Firmware and software
The convertible shares many firmware and software features with its predecessor, but there are some
differences. The following table lists the new and removed software for the HP EliteBook x360 1030
G2.
Item HP EliteBook x360 1030 G2 HP Spectre Pro x360 Convertible PC G2
Operating
system
Preinstalled with the Windows 10
Anniversary Update (OS version 1607)
Preinstalled with the Windows 10
November 2015 Update (OS version 1511)
Software The convertible is now preinstalled with
the following applications:
HP WorkWise
HP JumpStart
HP Sure Start Gen3
The convertible is no longer preinstalled
with the following applications:
Cyberlink Power DVD
Foxit PhantomPDF Express
NOTE: See the HP Spectre x360 13-4000
and HP Spectre Pro x360 G1 PC - Support
and Service WBT (Course ID 00936197) for
the complete software load of the HP
Spectre Pro x360 Convertible PC G2.
HP EliteBook x360 1030 G2 Handout
Confidential © Copyright 2017 HP Inc.
2 Hardware specifications
The following table outlines the hardware specifications for the HP EliteBook x360 1030 G2.
Feature Details
Industrial
design
Top cover and keyboard deck—Aluminum in the Asteroid Silver/Raw Material color
only
Display panel—Rubber bumper around display bezel
Bottom cover—Magnesium in the Asteroid Silver color only
360° metal alloy hinges
User-accessible, fixed service panel
Processing
solution
Features one of the following system-on-chip (SoC), dual-core, Intel 7th Generation
processors:
Intel Core i5-7200U (2.5 GHz with turbo up to 3.1 GHz, 15 W TDP, 3 MB cache)—non-
vPro
Intel Core i5-7300U (2.6 GHz with turbo up to 3.5 GHz, 15 W TDP, 3 MB cache)—vPro
Intel Core i7-7600U (2.9 GHz with turbo up to 3.9 GHz, 15 W TDP, 4 MB cache)—vPro
Graphics Features the Intel HD 620 Graphics UMA graphics controller, integrated in the processor.
Memory Features soldered-down, dual-channel DDR4 system memory that runs at 2133 MHz, in
one of the following configurations:
4 GB—PCs with the Intel Core i5-7200U processor only
8 GB
16 GB—PCs with the Intel Core i7-7600U processor only
NOTE: Customers can neither access nor upgrade the memory in the convertible.
Display Features a 13.3-inch (33.78 cm), Ultraslim (2.0 mm), touch-enabled display panel that
supports the following features:
Full High Definition (FHD) resolution—Up to 1920 x 1080 pixels
BrightView
UWVA
72% color gamut
Typical brightness of 300 nits
0.4 mm Gorilla Glass with Direct Bonding
Storage Features one of the following M.2 (2280) SSDs:
128 GB SATA-3 SS Value
256 GB SATA-3 SS TLC (Opal2)
256 GB PCIe Gen3x4 NVMe SS TLC
512 GB PCIe Gen3x4 NVMe SS TLC
HP EliteBook x360 1030 G2 Handout
Confidential © Copyright 2017 HP Inc.
Ports/slots One HDMI v1.4 port (HDCP 1.4)
Two USB-A 3.1 Gen 1 ports (the port on the left edge supports power delivery)
Headphone/microphone combo port
4.5 mm barrel power port
External micro SIM slot for WWAN—Configurable option
Smart card reader slot—Configurable option
Expansion External—Features a microSD card reader slot that supports SD, SDHD and SDXC card
formats and uses push-push insertion or removal
Security The convertible supports the following security features:
TPM 2.0
Kensington security lock slot
Biometric login with:
― Fingerprint sensor
― Infrared camera
Smart card reader (active)—Configurable option
Camera Features a 720p RGB and infrared camera that supports facial recognition with Windows
10 Hello biometric login
Audio HP Bang & Olufsen Audio control
Dual-array microphones
Dual stereo speakers (Bang & Olufsen branded)
Wireless
connectivity
WLAN
Supports one of the following WLAN and Bluetooth 4.2 combo adapters, with dual
antennas:
Intel 802.11 2x2 ac 1216—non-vPro, for PCs with the i5-7200U processor only
Intel 802.11 2x2 ac 1216—vPro, not for PCs with the i5-7200U processor
The wireless module supports the following technologies:
Miracast
S3/S4 wake on WLAN
NFC
Can be configured with, or without, an NFC module with antenna
WWAN
Convertibles shipping to EMEA and APJ only can be configured with, or without, one of
the following WWAN modules with dual antennas:
Huawei HP It4132, LTE/HSPA+ 4G with GPS M.2—Not available for PCs shipping to
NA, LA, Japan, China, or Indonesia
Fibocom HP hs3210 WW HSPA+ without GPS—Only available for PCs shipping to
Japan, China, and Indonesia
HP EliteBook x360 1030 G2 Handout
Confidential © Copyright 2017 HP Inc.
Keyboard and
clickpad
Keyboard
Features the HP Premium Collaboration Keyboard with DuraKeys and backlighting. A
consistent 60 g force is required to depress any key, key caps and dome are in constant
contact for quiet and stable usage, and a pressure ratio to firing point of 50% creates a
crisp key feel.
The keyboard is spill-resistant, and supports the following function Keys:
F1—Display Switch
F2—Blank
F3—Brightness Down
F4—Brightness up
F5—Speaker Mute
F6—Volume Down
F7—Volume Up
F8—Microphone Mute
F9—Keyboard Backlight
F10—NumLock
F11—Wireless
F12—Calendar
Hidden Function Keys:
― Fn+E—Insert
― Fn+W—Pause
The keyboard features the following collaboration keys with LEDs:
Present/Share
Call Answer
Call Decline
Clickpad
Features a glass cover ClickPad with taps and gestures enabled by default.
Power Battery—3-cell (57 WHr, 4.94 AHr) long life polymer
Adapter
65 W Smart AC adapter that supports HP Fast Charge, in one of the following
configurations
4.5 mm barrel—Not for Asia, India, or China
4.5 mm barrel EM —Not for Asia, India, or China
non-PFC USB-C adapter
The barrel adapters ship with a 1.0 or 1.8 m power cord with 3-wire plug, and the USB-C
adapter ships with a 1.0 m duck head power cord.
NOTE: The convertible’s battery supports HP Fast Charge with any of the DIB adapters.
Buttons Power/Standby
Volume up and down
HP EliteBook x360 1030 G2 Handout
Confidential © Copyright 2017 HP Inc.
3 Windows 10 Anniversary Update
The following features have been introduced to Windows 10 with the Redstone 1 update.
Continuum—Wirelessly cast your phone or tablet’s screen (using Continuum) to a PC installed with
the Anniversary Update
While music is playing, the music controls can be accessed from the lock screen
A new emoji keyboard is available
Windows Ink is now supported for a more natural pen-driven experience
Sticky notes are now integrated with Cortana, so that you can share notes across your devices and
use them to create reminders
Microsoft Edge now supports a range of extensions that are available from the Windows Store
Dark mode can be applied across apps from the Windows Store that support a dark theme
The Battery saver screen in Settings has been renamed to Battery
Settings updates
– All of the pages in the Settings app now have their own icons
– Action Center Quick Access tiles can be reshuffled and changed
– Action Center notifications can be prioritized
– The Battery saver page has been renamed to Battery, and automatically enabling battery saver
has been simplified
– The Device encryption and Windows Insider Program links have now been included in the Update
& security page
Windows Hello—You can now use Windows Hello on your phone to unlock a paired desktop PC or
notebook
Maps—Use the Maps app to search for interesting spots like restaurants, bars and hotels. Save your
search results as a custom list that you can share with others
Cortana
– You can get Cortana to automatically complete tasks like ordering food or sending you alerts
– Receive text or missed call notifications, from a paired phone, on your convertible
– Use your convertible to reply to text messages on a paired phone and receive low phone battery
alerts
– Create a list, like a shopping list, that you can view and edit across your devices
– Save information with Cortana, like an image of an important document, so that you can ask her
about it later
HP EliteBook x360 1030 G2 Handout
Confidential © Copyright 2017 HP Inc.
4 Operating system
The convertible is preinstalled with one of the following versions of Windows 10 (including the
Windows 10 Anniversary Update).
Operating system Availability
Home
Windows 10 Home For convertibles configured with 4 GB
system memory only
Windows 10 Home—Single Language For convertibles configured with 4 GB
system memory only
Windows 10 Home High End For convertibles configured with 8 GB or
more system memory only
Windows 10 Home High End—Single Language For convertibles configured with 8 GB or
more system memory only
Windows 10 Home High End Chinese Market
(CPPP)
For convertibles shipping to China and
configured with 8 GB or more system
memory only
Windows 10 Home Chinese Market (CPPP) For convertibles shipping to China only
Professional
Windows 10 Professional
Windows 10 Professional Shape the Future (StF)
Microsoft National Academic (MSNA) Standard
For convertibles configured with 4 GB
system memory only
Windows 10 Professional StF MSNA High-End For convertibles configured with 8 GB or
more system memory only
HP EliteBook x360 1030 G2 Handout
Confidential © Copyright 2017 HP Inc.
5 Software load
The following software applications are preinstalled on the HP EliteBook x360 1030 G2.
Application Availability
Microsoft applications
Office Home & Business 2016 Japan For Japan only
Office Professional 2016 Japan For Japan only
Office Home & Business 2016 AFOLB
Office Home & Business 2016 nEU AFOLB Not for convertibles preinstalled with a
Chinese Market (CPPP) version of Windows 10
Office Professional 2016 EU AFOLB
Office Professional 2016 nEU AFOLB Not for convertibles preinstalled with a
Chinese Market (CPPP) version of Windows 10
Office Home & Student 2016 China AFOLB For convertibles preinstalled with a Chinese
Market (CPPP) version of Windows 10 only
HP applications
HP WorkWise
HP Velocity (CMIT)
HP MAC Address Manager
HP Mobile Connect (Metro) For convertibles configured with WWAN only
HP JumpStart
Discover HP Touchpoint Manager
Discover HP Touchpoint Manager (Metro)
HP Collaboration Keyboard Software
HP Hotkey Support (CMIT)
HP EliteBook x360 1030 G2 Handout
Confidential © Copyright 2017 HP Inc.
HP Notifications
HP ePrint and JetAdvantage
Third-party ease of use applications
Vigyanlabs IPM+ JP For Japan only
Health and maintenance
HP Sure Start (Gen 3)
HP Support Assistant 8.3.x
HP PC Hardware Diagnostics (UEFI) 6.2.2.0
HP SoftPaq Download Manager
Windows 10 (RS1) HP Recovery Manager
HP Documentation
Security
2013 Bucket 3 HP Device Access Manager
2013 Bucket 3 HP Client Security Manager
The following apps are not preinstalled but are available for download:
HP TPM Configuration Utility
HP USB Dock DisplayLink
Intel Thunderbolt 3 firmware
HP EliteBook x360 1030 G2 Handout
Confidential © Copyright 2017 HP Inc.
6 LEDs
The following table describes the LED states for the HP EliteBook x360 1030 G2 and what they mean.
LED Indication Meaning
Keyboard
Fn key lock Off Fn key lock is off.
White Fn key lock is on.
Caps lock Off Caps lock is off.
White Caps lock is on.
Volume mute Off The speakers or headphone can output sound.
Amber The convertible’s sound is turned off.
Microphone
mute
Off The microphones can record sound.
Amber The microphones are turned off.
Number lock Off Number lock is disabled.
White Number lock is enabled.
Wireless White The convertible’s wireless radios are turned on.
Amber The convertible’s wireless radios are turned off.
Present/share Off
The convertible’s screen is not being shared during a video
call.
White The convertible’s screen is being shared during a video call.
Call answer Off There are no incoming calls.
Blinking green There is an incoming call.
Call decline Off No calls are in progress.
Red A call has just been disconnected.
HP EliteBook x360 1030 G2 Handout
Confidential © Copyright 2017 HP Inc.
Right edge
AC adapter White
The AC adapter is connected and the battery is fully
charged.
Off The AC adapter is not connected.
Amber The AC adapter is connected and the battery is charging.
Left edge
Power button White The convertible is powered on.
Blinking white The convertible is in Standby.
Off The convertible is off.
Display view
270p RGB and
IR camera
White 720p RGB and IR camera is capturing RGB images.
White and
flickering red 720p RGB and IR camera is scanning for the user’s face.
Off 720p RGB and IR camera is not in use.
HP EliteBook x360 1030 G2 Handout
Confidential © Copyright 2017 HP Inc.
7 Accessories
The following table lists the after-market option (AMO) and dropped-in-the-box (DIB) accessories for
the HP EliteBook x360 1030 G2.
Accessory Part number AMO DIB
Carrying cases
HP Business Slim Top Load H5M91AA
HP Business Backpack H5M90AA
Docking
HP Elite 90W Thunderbolt 3 Dock 1DT93AA#xxx
HP USB-C Travel Dock T0K29AA#AC3
HP Display and Notebook Stand II E8G00AA#xxx
Input/output
HP Active Pen with App Launch T4Z24AA
HP Wireless (Link-5) Keyboard T6U20AA#xxx
HP Comfort Grip Wireless Mouse H2L63AA
HP 3-Button USB Laser Mouse H4B81AA
HP Touch To Pair Mouse H6E52AA
HP Slim Bluetooth Mouse F3J92AA
HP Ultrathin Wireless Mouse L9V78AA
HP USB-C to RJ-45 V7W66AA#xxx
HP USB to Gigabit RJ-45 Adapter N7P47AA#xxx
HP USB-C to VGA Adapter N9K76AA
HP EliteBook x360 1030 G2 Handout
Confidential © Copyright 2017 HP Inc.
HP USB-C to HDMI Adapter N9K77AA
HP USB-C to DisplayPort Adapter N9K78AA
HP USB-C to USB 3.0 Adapter N2Z63AAA#xxx
HP USB-C to USB-A Hub Z6A00AA
HP Stereo 3.5mm Headset T1A66AA
HP Stereo USB Headset T1A67AA
HP UC Wireless Mono Headset W3K08AA
HP UC Wireless Duo Headset W3K09AA
HP USB Speaker Phone X7N17AA
Power
HP 45W Smart AC Power Adapter (4.5 mm) H6Y88AA#xxx
Storage
HP External USB Optical Drive F2B56AA
Security
HP Keyed Cable Lock (10 mm) T1A62AA
HP Dual Head Keyed Cable Lock T1A64AA
UCC
HP Conferencing Keyboard K8P74AA#xxx
HP Speaker Phone K7V16AA
HP Wired Headset K7V17AA
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