GET THAT JOB! RÉSUMÉS, PORTFOLIOS AND INTERVIEW SKILLS Hotel Management

Preview:

Citation preview

GET THAT JOB! RÉSUMÉS,

PORTFOLIOS AND INTERVIEW SKILLS

Hotel Management

2

Copyright © Texas Education Agency, 2014. These Materials are copyrighted © and trademarked ™ as the property of the Texas Education Agency (TEA) and may not be reproduced without the express wri t ten permission of TEA, except under the fol lowing condit ions:

1)  Texas publ ic school distr icts, charter schools, and Education Service Centers may reproduce and use copies of the Materials and Related Materials for the distr icts’ and schools’ educational use without obtaining permission from TEA.

2)  Residents of the state of Texas may reproduce and use copies of the Materials and Related Materials for individual personal use only, without obtaining wri t ten permission of TEA.

3)  Any port ion reproduced must be reproduced in i ts ent i rety and remain unedited, unaltered and unchanged in any way.

4)  No monetary charge can be made for the reproduced materials or any document containing them; however, a reasonable charge to cover only the cost of reproduct ion and distr ibut ion may be charged.

Private ent i t ies or persons located in Texas that are not Texas publ ic school distr icts, Texas Education Service Centers, or Texas charter schools or any ent i ty, whether publ ic or private, educational or non-educational, located outside the state of Texas MUST obtain wri t ten approval from TEA and wi l l be required to enter into a l icense agreement that may involve the payment of a l icensing fee or a royalty.For information contact: Off ice of Copyrights, Trademarks, License Agreements, and Royalt ies, Texas Education Agency, 1701 N. Congress Ave., Aust in, TX 78701-1494; phone 512-463-7004; emai l : copyrights@tea.state.tx.us.

COPYRIGHT

Copyright © Texas Education Agency, 2014. All rights reserved.

3

It is a paid position of regular employment

WHAT IS A JOB?

Copyright © Texas Education Agency, 2014. All rights reserved.

4

Laundry and Dry-Cleaning Workers

Lodging ManagersMaids and Housekeeping

CleanersResidential AdvisorsSwitchboard OperatorsUshers, Lobby, Attendants and

Ticket Takers

Baggage Porters and BellhopsConciergesFirst-line Supervisors of

Housekeeping and Janitorial Workers

Food Service ManagersHotel, Motel and Resort Desk

ClerksJanitors and Cleaners

JOBS IN HOTEL MANAGEMENT

Copyright © Texas Education Agency, 2014. All rights reserved.

5

BusinessesInternetNetworkingWant ads

HOW DOES THE SEARCH BEGIN?

Copyright © Texas Education Agency, 2014. All rights reserved.

6

RésuméPortfolioInterview skills

KEY REQUIREMENTS

Copyright © Texas Education Agency, 2014. All rights reserved.

7

RÉSUMÉ A brief history of a person’s education, work experience

and other qualifications

Copyright © Texas Education Agency, 2014. All rights reserved.

8

NameObjectiveEducationWork experienceActivities and interestsHonorsReferences

RÉSUMÉ COMPONENTS

Copyright © Texas Education Agency, 2014. All rights reserved.

How to Write an Error-Free Résumé

Image from video

(click on link)

9

A document sent with your résumé to provide additional information on your skills and experience

How to Avoid Writing an Awful Cover Letter

COVER LETTER

(click on link)

Copyright © Texas Education Agency, 2014. All rights reserved.

Image from video

10

PORTFOLIOA collection of work samples that support job qualifications

Portfolio

Copyright © Texas Education Agency, 2014. All rights reserved.

11

TranscriptsWork samplesService learning/Volunteer

logEmployment evaluationsLetters of

recommendations

Cover letterTable of contentsRésuméEmployability skillsLicenses and/or certificatesAwardsGoals and plans for the

future

PORTFOLIO COMPONENTS

Copyright © Texas Education Agency, 2014. All rights reserved.

12

INTERVIEW SKILLS

How to talk to people in an interview situation, answering

questions correctly and knowing the right questions to ask

Copyright © Texas Education Agency, 2014. All rights reserved.

13

The employer will:Become familiar with youEvaluate your skillsFind out if you will work well with other employees

A formal meeting between two or more people

An opportunity to:Impress the employerLearn more about the jobDecide if the job is right for you

INTERVIEW

Copyright © Texas Education Agency, 2014. All rights reserved.

14

TED-Ed Talk: Put those smartphones away: Great tips for making your job interview count - Anna Post

1. Be prepared

2. Be early

3. Dress appropriately

4. Speak clearly and make eye contact

5. Address the interviewer by name

6. Shake hands twice

7. Thank them twice

SEVEN NO-BRAINERS FOR

JOB INTERVIEWS –

ANNA POST

Copyright © Texas Education Agency, 2014. All rights reserved.

Image from video

(click on link)

15

Positive Attitude

--

Good Work Habits

--

Business Etiquette

SELF-RESPONSIBILITY AND SELF-MANAGEMENT

Copyright © Texas Education Agency, 2014. All rights reserved.

POSITIVE ATTITUDES

FriendlinessSelf-motivation

TeamworkAdaptability

16

Copyright © Texas Education Agency, 2014. All rights reserved.

GOOD WORK HABITS

Be on timeBe at work every day

Call your supervisor immediately if you

become ill and must miss work

Complete all work in a timely

fashion

Keep your work area neat and

organized17

Copyright © Texas Education Agency, 2014. All rights reserved.

18

Proper behavior for business situations

Can make a difference in making a sale or receiving a promotion

Examples:Confident handshakes Introducing people correctlyWearing appropriate clothes

to a business meeting

BUSINESS ETIQUETTE

Copyright © Texas Education Agency, 2014. All rights reserved

19

QUESTIONS?

Copyright © Texas Education Agency, 2014. All rights reserved.

20

REFERENCES AND RESOURCES

Images: Microsof t Off ice Cl ip Ar t : Used wi th permiss ion f rom Microsof t .

Textbooks: Reynolds, J .S. (2010). Hospi ta l i ty serv ices: Food & lodging . Tin ley Park , IL : Goodhear t -Wi l lcox Company. Li t t re l l , J .J . , Lorenz, J .H. & Smith, H.T. (2009) . From school to work . Tin ley Park , IL : Goodhear t -Wi l lcox.

Videos: How to Avoid Writing an Awful Cover Letter

Your cover letter is the first contact that a potential employer has with you. To make a great impression, there are several cover letter mistakes that you should avoid if you'd like to hear the words "you're hired."http://www.howcast.com/videos/432521-How-to-Avoid-Writing-an-Awful-Cover-Letter#

How to Write an Error-Free RésuméYour résumé is often your first impression on a potential employer. With some careful planning you can make sure it’s a good one.http://www.howcast.com/videos/307328-How-to-Write-an-ErrorFree-Resume#

Copyright © Texas Education Agency, 2014. All rights reserved.

21

REFERENCES AND RESOURCES

We b s i t es : Ca re er s i n Ho te l Ma n a ge m en t

W h at ca re e r d o y o u s ee i n yo u r f u t u re? W ha t ed u ca t i o n d o yo u n e ed f o r t h i s ca ree r? How m u ch mo ne y w i l l y o u m ak e? W ha t sk i l l s w i l l y ou ne e d? I n t h i s l e s so n y ou w i l l e xp lo re t h e an sw ers t o t he s e q ue s t i o ns as we l l as ad d i t i o na l i n f o rm a t i o n r e ga rd in g Ho t e l M an a ge me n t . L e t ’s g e t s t a r t ed !

h t t p : / / c t e . s f as u .e d u / l e ss on -p la n s / ca re e rs - i n -h o te l -ma n ag e me n t / O* Net O n l i n e

Ca re e r C l u s t e r s co n t a i n o c cu pa t i on s i n t h e s a me f i e l d o f wo rk t h a t r e q u i r e s i m i l a r sk i l l s . S t u de n t s , pa re n t s , a n d e du c a t o r s c an us e Ca re e r C l u s t e r s t o h e lp f oc us ed u ca t i o n p l a ns t o wa rd s o b t a i n i ng t he n ec es sa ry k n ow l e dg e , c o mp e t e n c i es , an d t r a i n i n g f o r s u cc es s i n a p a r t i cu l a r c a re e r pa t hw ay.

h t t p : / / www. on e t on l i n e .o rg / f i n d / c a re e r?c = 9 & g = Go S e ve n No -b ra i n e rs fo r J o b I n te rv ie ws

A j o b i n t e r v i ew c an b e i n t i m i d a t i n g , a nd yo u o n l y ha v e a sh o r t a mo u n t o f t i me t o m ak e a go o d i mp re ss io n on t he i n t e r v i ew e r. T h e re a re d e f i n i t e l y so me t r i c ks t o h av i ng a g o od j o b i n t e r v i ew a n d g i v i ng yo u rse l f t h e b es t ch an c e t o b e h i r e d .

h t t p : / / www. em i l y po s t . c om / ge t t i n g - t he - j ob / t he - i n t e r v i e w / 21 2 -se ve n -no -b ra i n e r s - f o r - j o b - i n t e r v i e ws W h at A re th e Ben e f i t s o f Te e na g e rs Ha v i ng J o bs ?

E v en t ho u gh ba l an c in g w o rk an d s ch o o l ca n be a c ha l l e n ge , wo rk i ng a t p l ac es su ch a s g roc e ry s t o res , r es t au ra n t s a n d m ov i e t h ea t e r s c an he l p t e en s b e co me mo re ma t u re i n d i v i du a l s . M a ny t e e ns be c om e m ore r e sp on s ib l e a t h o me an d sc ho o l b ec a us e o f t h e va lu e s t h a t t h ey l e a rn a t t h e i r j ob s . T he y w i l l l i ke l y be mo re p re p a re d f o r co l l e g e , t oo , wh e re t he y m ay ha v e t o b a la n ce wo rk , s c ho o l a n d a c t i v i t i e s . h t t p: / /www. e h ow. c om / ab o u t _ 51 0 39 1 4_ b en e f i t s - t e e na g e rs -h av in g - j o b s . h t m l

Yo uTub e ™: T E D-E d Ta lk : P u t tho s e s m ar tph o n e s a wa y: G rea t t i p s fo r m ak i n g y o u r jo b i n te rv i e w co u n t – An na P o s t

T h e p r im a ry e ve n t o f t h e j o b s ea rc h i s t h e i n t e r v i e w. T h i s i s y o u r c ha n ce t o a pp l y yo u r go o d m an n e rs an d c o nn e c t w i t h a p o t en t i a l f u t u re em p l o ye r, p re se n t i n g y ou rs e l f as t h e mo s t q ua l i f i ed p e rs on f o r t h e j o b . T h e m o re p rep a red yo u a re t o s pe a k e l o q ue n t l y a b ou t y ou r l i f e - y ou r e xp e r i e nc e s , ch a l l e ng e s a nd su cc e ss es - t h e m o re l i k e l y yo u a re p ro ve yo u rse l f wo r t hy o f t a k i ng o n t h e t a sk s w i t h i n a wo rkp l ac e .

h t t p : / / yo u t u . be / NK B l Wan X z GE

Copyright © Texas Education Agency, 2014. All rights reserved.

Recommended