Fair and Unfair Practices

FAIR AND UNFAIR PRACTICES

Group members Roll no

Sejal chawda 501

Urvi gada 505

Niyati gala 506

Dixita parmar 520

Kinjal shah 528

Introduction

Fair business practices Fair business practises are those

practises which is beneficial for business as well as for consumer, society and environment

Profit for business + customer satisfaction

Fair Business Practices

1. Ensuring fair price2. No artificial creation of shortage3. Delivering quality products4. No fake promises/advertisement5. Following custom rules 6. Honesty in business 7. Not undertake illegal activity.8. Providing after service

No fake warranty and guarantee about products.

Honouring the fundamental right of consumers

Following Social Responsibilities

Unfair Business Practices

It includes practices which encompass fraud, misrepresentation and illegal practices by business which is against consumer

This practices adopts unfair methods for promoting goods or services.

Such companies only look out for their profit and not for social responsibilities

Categories Of Unfair Business Practices

1. False representation2. False offer or bargain price3. Free gifts offer and price scheme4. Non-compliance of prescribed

standards5. Hoarding, distribution etc.

Companies Should Follow fair Practices Towards

1. Investors

2. Employees

3. Customers

4. Competitors

5. Government

6. Environment

Companies known for fair and ethical practices

1 HDFC bank

2 Star bucks

3.Hewlett Packard

4.Microsoft

5.Google

Coca-Cola Continues Unethical and unfair Practices in India

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Overview

The Indian government forced Coca-Cola out of the country in 1977.

The company returned in 1993 Each bottling plants extracts up to 1.5m

liters of water everyday from the ground. It takes nine liters of clean water to

manufacture a liter of Coke. In 2000 Coca-Cola opened a plant at

Plachimada, a village in Kerala to produce 1.2m liters of coke every day.

The conditional license granted by the local Panchayat authorized the use of motorized pumps

But the company drilled more than six wells & illegally installed high-powered electric pumps to extract millions of liters of pure water.

The level of the water table fell from 45 to 150 meters below the surface.

The company started dumping waste outside causing a serious health hazard.

The court gave Coca-Cola a notice to cease water extraction

The theft of water was not only limited to kerala

Overexploitation of groundwater soon started in Kaladera

Kala Dera - Thirsting from Coca-Cola Kala Dera is a large village outside the city of

Jaipur. Agriculture is the primary source of livelihood. Coca-Cola started its bottling operations in

Kala Dera in 2004, and within a year, the community started to notice a rapid decline in groundwater levels.

Unusable Well in Kala Dera Showing Depleted Water Level

For farmers, loss of groundwater translated directly into loss of income.

For many children it meant leaving schools to provide a much needed helping hand in household since the women had additional burdens.

Community response

The community in Kala Dera organized itself to challenge the Coca-Cola company for the worsening water conditions - through extraction and pollution - and demanded the closure of the Coca-Cola bottling plant.

Company's ResponseThe company, in usual fashion, denied

any wrongdoing, blaming "outsiders" for the increasing local community opposition

Coca-Cola's Response - Unethical and unfair

Coca-cola took seven month to respond

Coca-cola not respond to the concern

raised

Unethical and dishonest campaign

Chosen to continue the operation

Continued in misery of thousand people