Face ID 5/TD Face ID 5 Face ID 5 Series - FingerTecIdentity verification is failed because the...

FaceID5/TD FaceID5

w w w . f i n g e r t e c . c o mw w w . f i n g e r t e c . c o mw w w . f i n g e r t e c . c o mw w w . f i n g e r t e c . c o m

Face ID 5 SeriesUserGuide

Copyright NoticeAllrightsreserved.Nopartofthisbookmaybe reproduced or transmitted in any formor by any means, electronic or mechani-cal, including photocopying, recording, orby any information storage and retrievalsystem, without written permission fromTimetec Computing Sdn Bhd. Every pre-cautionhasbeenmadetosupplycompleteand accurate information. Information inthisdocumentissubjecttochangewithoutpriornotice.

DisclaimerNopersonshouldrelyonthecontentsofthispublication without first obtaining advicefromaqualifiedprofessionalperson.Thecom-pany expressly disclaims all and any liabilityand responsibility to any terminal or user ofthis book, in respect of anything, and of theconsequencesofanything,donebyanysuchpersoninreliance,whetherwhollyorpartially,uponthewholeoranypartofthecontentsofthisbook.

TimeTec compuTing Sdn Bhd

Contents

5-6 Chapter1 GETTING STARTED ViewingtheUserGuideintheInternet TerminalIncludedAccessories ActivatingTerminal RegisteringTerminal

7-9 Chapter2 BASICS IntroductiontoTerminal TerminalOverview MainMenu PowerOn/OffButton Battery CleaningTerminal RestartingandResettingTerminal

10-18 Chapter3 USERS Introduction MethodsofEnrollment CombinedVerification

19-28 Chapter4 INSTALLATIONS & CONNECTION Installations Communications ConfigureTCP/IPconnection ConfigureCloudServerConnection RS232/RS485serialConfiguration EnablingWiegand IngressOnlineActivation InstallationandSetupofIngress ConnectingTheTerminalstoIngress PCConnectionCommunicationKey

29-35 Chapter5 SYSTEM SetupDateandTime AccessLogSettings AttendanceRecordStorageOption FingerprintOptions ResetOptions FingerprintImage FaceParameters PalmParameters ResetOptions

36-40 Chapter6 PERSONALIZATION UserInterface Voice Bell PunchStateOptions ShortcutKeyMappings

41-45 Chapter7 DATA MANAGER DeleteData Accesscontrol TimeZone Holidays DuressOptionsSettings

AccessGroupSetting

46 Chapter8 ATTENDANCE SEARCH

47 Chapter9 WORK CODE AddingaWorkCode AllWorkCodes WorkCodeOptions

48 Chapter10 DIAGNOSTIC Autotest

49 Chapter11 SYSTEM INFO DeviceCapacity DeviceInfo FirmwareInfo

50-51 TROUBLESHOOTING “UnabletoConnect”Appears “AdminAffirm”Appears DifficulttoReadFinger TheLEDisBlinkingAllTheTime “DuplicateFinger”Appears RFIDCardDoesn’tRespond NoSound

5

A Packet of Bolts

Screwdriver

Chapter1

GettingStarted

ViewingtheUserGuideintheInternetTheUserGuideisavailableinthepackagewhenyoupurchasedtheterminal.TheUserGuideisalsoavailableonlineathttp://www.fingertec.comandhttp://user.fingertec.com.ChoosethelanguagethatyoupreferforyourUserGuide.

TerminalIncludedAccessoriesDonotabusethefingerprintsensorbyscratchingthesurface,contactingthesensor’ssurfacewithheat,pressinghardduringplacementoffingerprintforverification.Cleanthe sensor occasionally with microfiber cloth to maintain the performance of thesensor.

ITEM

DC 12V Power Adapter

Connection Wires

Screwdriver

A Packet of Bolts RFID

Cards (5 pieces)

FUNCTION

Connect the power adapter to terminal and plug it into a standard power outlet to charge terminal

Connect the wires to door lock, doorbell and RS485, if required

Use the screwdriver to open the back plate of fingerprint terminal and to install the back plate against a wall

Use the screws to hold the back plate of the terminal against a wall

For card enrollment and verification * Only for Face ID 5

DC 12V Power AdapterConnection Wires

*RFID Cards (5 pieces)

6

ActivatingTerminalEveryFingerTecaccesscontrolmodelcomesbundledwithauniquelicensekey.TostartusingtheterminalwithIngress,youmustconnecttheterminaltoIngressandperformon-lineactivation.IngressreadstheserialnumberofyourterminalandsendsitforverificationattheFingerTecserverviaInternet.

IncaseyoudonothaveanInternetconnection,youwouldneedtodoofflineactivation.Please send the serial number and models of your terminals to your local resellers or support@fingertec.comtorequestforaproductkeyandactivationkey.

RegisteringTerminalMakesurethatyouregisteryourterminal’swarrantywithusathttp://www.fingertec.com/ver2/english/e_warranty.htm.fora36monthwarrantyprotection.

7

Flash

Camera & Palm collector

5” touchscreen

*Card Induction Area

• Face ID 5/TD • Face ID 5

5” touchscreen

Fingerprint sensor

Thermal infrared temperaturemeasurement module

Speaker Reset

Flash

Camera & Palm

collector

Speaker Reset

Chapter2

Basics

IntroductiontoTerminalIntroducingterminal,thelatestbiometricsproduct,facerecognitiontechnologyprod-uctcombinedwithfingerprinttechnology.Terminalcanidentifyanidentityinsplitsec-ondswithoutanycontactorhassle.Terminalonlyrequiresusertolookatthemachinetogetverification.Terminal is loadedwithpowerfulmicroprocessor thatcanprocessdual biometrics authentication methods for accurate personal identifications and forcollectionofprecisedatafortimeattendanceanddooraccess.Inaddition,theterminalacceptscardverificationasanaddedsecuritymeasure.Ifyouarelookingforcontactless,hasslefreebiometricsproduct,chooseterminal.Withonelookyouaregoodtogo!

TerminalOverview

ITEMThermal infrared temperature measurement moduleFlash

Camera & Palm Collector

5” Touchscreen

Fingerprint Sensor

*Card Induction Area

Speaker

Reset Button

FUNCTIONInfrared Temperature Measurementxxx

To facilitate the face recognition process in a dark environment

Capture face images in few directions.

Touch this screen to access into terminal system and do configuration.

To scan finger for confirmation of identity.

Area that reads RFID cards. (Only for Face ID 5 model)

For terminal voice emission.

To restart the terminal as and when required.

8

User MgtEnroll users/ manage user data.

User RoleAssign privilege to users for data security.

COMM.Setup FingerTec terminal communication with computer through LAN, RS232 and RS485. Set security password of the device for a secure data transfer.

SystemConfigure the settings of the FingerTec terminals from general to display setting to fingerprint, and reset the terminal to default settings. PersonalizeAdjust the date/time, Voice, bell schedules settings of the terminal. Data MgtTo delete/backup or restore data.

Access ControlConfigure door access settings in terminal.

Attendance SearchCheck attendance and transaction logs that are available in FingerTec terminals and perform housekeeping in the machine.

Work Code Create & manage workcode functionality.

AutotestTests that can be done on the FingerTec terminal on various aspects.

System InfoView data capacity, device and firmware information.

Main Menu

User Mgt. User Role COMM. System

Personalize Data Mgt. Access Control AttendanceSearch

Autotest System InfoWork Code

MainMenu

9

PowerOn/OffButtonUsethepoweron/offbuttontoturntheterminalonoroff.Youcandisablethebuttontoavoidaccidentalshutoffoftheterminal.

BatteryTerminalsoperateusingpowersupplyfromastandardpoweroutlet.Insidetheterminal,thereisanRTCbatteryfortherunningoftheclock.Chargetheterminalforatleast3hoursstraightbeforeyoustartusingit.Whenthereisaseriousdelayintimeortheclockkeepsonrestarting,theRTCneedstobereplaced.

Internal batteryTheinternalbatteryisprovidedasaseparateaccessoryanditcanlastupto5hours.RefertothebatteryiconontheterminalLCDforthestatusoftheremainingpower.Chargewhennecessary.

External power supplyMiniUPS(uninterruptedpowersupply)5VandminiUPS12Vprovidemobilepowersupplytotheterminals.ChargetheminiUPSsufficientlyforoptimumperformance.Refertohttp://accessory.fingertec.comformoreinformationaboutaccessories.

CleaningTerminalCleaning The BodyUseadryclothtocleantheterminal’sbody.Donotuseanyliquids,householdcleaners,aerosolspray,solvents,alcohol,ammoniaandabrasivesolutionstocleanthebodyoftheterminalbecauseitcoulddamageit.

Cleaning the Fingerprint PrismCleanthefingerprintprismwithacellophanetapefor(siliconcoatedprism).Viewthevideoonhowtocleanthefingerprintprismatthislinkhttp://www.fingertec.com/newsletter/enduser/cleanfinger.html.Forthenon-coatedprism,pleaseusemicrofibercloth.

RestartingandResettingTerminalIfafeatureisn’tfunctioningasitshould,tryrestartingorresettingtheterminals

Restarting the Terminal PushtheOn/Offbuttonontheterminaltorestarttheterminal.Ifyoucan’trestarttheterminal,oriftheproblempersists,youmightwanttoreset.

Resetting the TerminalResettingtheterminalwillcauseallyoursettingstoreturntotheoriginal factorysettings.

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Chapter3

Users

IntroductionFingerTecdevicesrecognizeusersbyfacerecognition,fingerprint,cardaccessorasetofpinnumbers.TheDate,TimeDataandUserIDwillbestoredinitsinternalstorageuponverification and will be used to generate reports in accordance with the user’s attend-ance.

Privilegescanbeassignedaccordinglybasedonindividualpermissions.Likewise,aSys-temAdministratorcanhavehisrightsrestrictedorbegivenfullcontrol.AccesscontrolssuchastheabilitytomodifysettingswithinthemenuwillbebarredwhenaSystemAd-ministratorhasbeenassignedtoadevice.Theroleofanadministratorplaysacrucialroleinthevitalityofthedatainthesedevices.

Forexample,NetworkAdministrator(s)canbeallowedtoconfigurecommunicationset-tingsbutnottoenrollnewusers.

Threelevelsofauthoritygoverneachdevice:

• SuperAdministrator Thetopofthehierarchy,SuperAdministratorshave,fullaccesstoallfunctions.

• Administrator TherightsofanAdministratorarelimitedbythepermissionsgrantedbytheSuperAd-

ministrator.Forexample,aNetworkAdministratorcanbeallowedtoconfigurecommu-nicationsettingsbutarenotallowedtoenrollusers.

• User Normalusershavenoaccesstoanyfunctionswithinthedevice.

Bydefault,everyuserenrolledisanormaluser.SuperAdminandAdministratorrolesareallocatedfromthelistofnormalusers,eitherdirectlyfromtheterminalorassignedviaoursoftware.

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VOICE / MESSAGE

“Verified”

“Try again please”

“Admin Affirm”

“Duplicate Finger”

“Invalid ID”

WHAT DOES IT MEAN?Identity verification is successful, the terminal stores the transaction logs and opens the door (if connected to door access)

Identity verification is failed because the finger is not properly positioned, the template is not available in the terminal or the password is incorrect.

You are not an administrator of the system and you cannot access Menu page.

This message only appears during registration when the finger that you want to enroll has been enrolled before. “FP Enrolled Alrd” will be displayed on the LCD screen.

For 1:1 verification, User ID entered does not match with fingerprint.

VERIFICATION METHOD

1:1 (One to One)

1:N (One to Many)

PROCESS

You have to identify your User ID before inputting any biometrics feature for verification. For example, your user ID is 1008. One to one method requires you to key in user ID followed by your fingerprint to get verified.

You don’t need to identify your User ID before inputting any biometrics fea-ture for verification. Simply place your finger on the scanner for verification.

Center point

Voice Message

MethodsofEnrollmentFingerprint EnrollmentPleaseassignanenrolleeasaSuperAdminbeforeyouproceedtoenrollanyothercre-dentials,asthemenuoptionsareonlyavailabletoaSuperAdministrator.

ItisrecommendedthatallusersenrolltwofingerprintsforeachuserID.Thefirstfinger-printwillserveasatemplateforprimaryaccesswheretheotherfingerprintwillbeusedasabackupintherareeventthatyourfirstfingerprintisunreadable.

1:N–Placeyourfingerproperlyonthescannerandtheterminalwillverifyyouridentity.1:1–1:1requiresinputofUserIDbeforetheterminalreadsandverifiesyouridentity.Someprecautionshavetobetakentogetagoodreadeverytime.

Usersmayattempttoverifytheiridentitieswith1:1verificationmodewhentheyfailtogainaccesswith1:Nauthenticationmethod.

· Makesurethecenterpointofyourfingerisplacedinthemiddleofthe scannerforagoodread.· Recommendedtouseindexfinger.Theterminalacceptsother fingersbutindexisthemostconvenient.· Makesurethefingerisnotwet,toodry,injuredordirty.· Donotpresshardonthesensor,justplaceitcomfortably· Avoiddirectsunlightorbrightlight.

12

Priortoenrollingyourfingerprint,pleasechoosethefingersthatwillbeusedtoenrollintothedevice.Werecommendusingbothindexfingersasopposedtoyourthumbsastheirsizemaydifferbetweenindividuals,whichmaynotfitwhollyonthescanner.

Followthestepsbelowtoenrollafingerprint:

Step 1:PressMenu>UserMgt>NewUser

Step 2: UserID>KeyinUserID This is the unique ID number that represents the user in the devices and software.

MakesureyoudonotuseduplicatedID.Themaximumlengthis9-digits

Step 3:SelectFingerprint>Pressthecorrespondingnumbertoselectwhichfinger(s)toenrollfromtheonscreenimage.

Step 4: PressOKtostartenrollingthefingerprint>Placeyourfingeronthescanner3times>Screenwilldisplaythequalityofimagecaptured>PressOKtosave>PressESCtoreturntothemainpage

Step 5: PressUserRole>SelectRole>SelectNormalUser>PressOKtosave SelectSuperAdminorotherdefinedrole(s)youwishtoassigntothisuser.

Refertopage15UserRoleformoredetails.RepeatSteps3and4toenrollthe2nd

backupfingerprint.

Face Enrollment

Duringenrolmentonterminal,pleasestandstraightanddonotmoveyourfaceorbody,andmakesurethatyourfaceiscalmwithnoextremeexpression.Forheightbetween150cmto180cm,recommendeddistancebetweenterminalanduseris0.5m.

1:NFacialVerification:Comparetheacquiredfacialimageswithallfacedataregisteredinthedevice.

1:1FacialVerification:ComparethefacecapturedbythecamerawiththefacialtemplaterelatedtotheentereduserID.

Ifauserfailstoverify,thescreenwillbepromptedwithamessage“Pleaseadjustyourposition!”.

FollowthestepsbelowtoenrollaFace:

Step 1:PressMenu>UserMgt>NewUser

Step 2:UserID>KeyinUserIDThisistheuniqueIDnumberthatrepresentstheuserinthedevicesandsoftware.MakesureyoudonotuseduplicatedID.Themaximumlengthis9-digits

13

Palm Enrollment

Pleaseplaceyourpalmparalleltothedevicewithadistanceof30-50cminthemulti-modecollectionarea.Makesuretokeepspacebetweenyourfingers.

1:NPalmVerificationmode:Comparethepalmimagecollectedbythepalmcollectedwithallthepalmdatainthedevice.

The device will automatically distinguish between the palm and the face verificationmod,andplacethepalmintheareathatcanbecollectedbythepalmcollected,andthedevicewillautomaticallydetectthepalmverificationmode.

1:1PalmVerificationmode:Click the (x)buttononthemainscreentoenter1:1palmverificationmode.InputtheuserIDandpress[OK].

If theuserhas registeredthe faceandpassword inadditiontohis/herpalm,andtheverificationmethodissettopalm/face/passwordverification,thefollowingscreenwillappear.Selectthepalmicon(x)toenterpalmverificationmode.

FollowthestepsbelowtoenrollaPalm:

Step 1:PressMenu>UserMgt>NewUser

Step 2:UserID>KeyinUserIDThisistheuniqueIDnumberthatrepresentstheuserinthedevicesandsoftware.MakesureyoudonotuseduplicatedID.Themaximumlengthis9-digits

Step 3:SelectPlam>Followthestepsandstaystillduringtheplamregistration>RegisterPlamsuccess

Step 4: PressUserRole>SelectRole>SelectNormalUser>PressOKtosave

Step 3:SelectFace>Followthevoiceandinterfacepromptstomovebackandforthtoplaceyoureyeswithinthegreenbox>RegisterFacesuccess

Step 4: PressUserRole>SelectRole>SelectNormalUser>PressOKtosave

Cannot enroll duplicate face, otherwise device will show message ‘DuplicatedFace’

14

Card Enrollment *OnlyforFaceID5

Please check the technical specifications of the device to ensure that this function issupportedbeforecontinuing.Thedefaultcardtypeis64-bit,125kHzRFIDcard.MIFAREandHIDcardsystemsareavailableuponrequest.

Followthestepsbelowtoenrollacard:

Step 1:PressMenu>UserMgt>NewUser

Step 2:UserID>KeyinUserID This istheuniqueIDnumberthatrepresentstheuser inthedevicesandsoftware.

MakesureyoudonotuseduplicatedID.Themaximumlengthis9digits

Step 3: SelectCard>Wavecardattheinductionarea>ScreendisplaysthecardID>PressOKtosave

Step 4:PressUserRole>SelectRole>SelectNormalUser>PressOKtosave SelectSuperAdminorotherdefinedrole(s)youwishtoassigntothisuser.

Refertopage15formoredetailsregardingUserRole

Password Enrollment

PasswordverificationshavealessenedsecuritypresenceinAttendanceReportingandAccesscontrolsystems.Despitethis,passwordsaregenerallytheprimarypreferenceforenrollment.FingerTecdevicescanacceptupto8-digitpasswordsinnumericformat.

Followthestepsbelowtoenrollpassword:

Step 1:PressMenu>UserMgt>NewUser

Step 2:UserID>KeyinUserID This is the unique ID number that represent the user in the devices and software.

MakesureyoudonotuseanexistingID.Themaximumlengthis9digits

Step 3: SelectPassword

Step 4:Insertpasswordforthe1sttime>PressOK>Re-enterthepasswordtocon-firm

Step 5:PressUserRole>SelectRole>SelectNormalUser>PressOKtosave SelectSuperAdminorotherdefinedrole(s)youwishtoassigntothisuser.

Refertopage15formoredetailsregardingUserRole

15

CombinedVerificationSecuritycanbeenhancedwithterminalwhichofferstheoptionofusingmultipleformsofverificationmethods.

Selectonefromthefollowingfifteenverificationcombinations

•Password/Fingerprint/Face/Palm •Face+Fingerprint•Fingerprintonly •Face+Password•UserIDonly •Face+Fingerprint+Password•Password •Palm•UserID+Fingerprint •Palm+Face•Fingerprint+Password •Palm+Fingerprint•UserID+Fingerprint+Password •Palm+Face+Fingerprint•FaceOnly

Verificationmayfailiftherequiredverificationinformationhasnotbeenregisteredbe-foreoptingthecombinationverificationmode.

MenuOptionsExpiration Options

Youcansettheexpirationoptions foreachemployee if required.Oncetheexpirationperiodfortheemployeehasbeenexceeded,accesstothecompanywillberestricted.

Toturnonthefunction:

Step 1:PressMenu>System>Attendance>ExpirationRule>PressOKtoturnitON

Step 2: PressMenu>UserMgt>NewUser>ExpirationRule>PressOKtoEnter

Step 3: SelecttheExpirationOptionsasbelow.

• Expired Date:Youmustsettheemployees’employmentstartingandendingdate.

• Entries: Youcansetthenumberoftransactionfortheemployeebeforetheirworkingduration expires. For example, once their attendance transaction reaches the limit,theemployee’saccesswillbemarkedas‘expired‘andwillbebarredfromenteringthepremises.

• Expired Date and Entries:Youcansetboththeexpireddateandentriesforoneemployee.Thesettingswilltakeeffectwheneitheroptionhasbeenattained.Forexampleiftheexpireddateissetas11thofJanuarywiththenumberofEntriessetat500,andtheemployee had his 500th verification on 9th of January, the expiration rule will takeplaceon9thofJanuary.

Youcanalsosetfortheusertobedeletedortoremaininthesystemoncetheexpirationoptionshavebeenfulfilled.Formoredetailsonthesesettings,refertorefertopage32ExpirationRule.

16

Add UserDuring the initial registration, you can modify your ID - a user name may contain 17characters and the user ID may contain 1-9 digits by default. Created IDs cannot bemodifiedafterregistration.DuplicatingIDisnotallowed.

Toadduser(s):

Step 1:PressMenu>UserMg>NewUser

Step 2:KeyinUserIDandname>PressOKButton

Edit User

Name Change, user role, deletion or re-enrollment of fingerprints, card and/or pass-wordscanbemodifiedaftertheenrollmentprocess.HowevertheuserIDispermanentandcannotbechanged.

Toedituserinformation:

Step 1:PressMenu>UserMgt>AllUser>UserID

Step 2:KeyinUserID>PressOKButton> SelectEdit

Step 3: Selectthecredentialstobeedited>SaveandExit.

Delete UserOnlyanadministratorcanperformuserdeletionattheterminal.

Todeleteuser(s):

Step 1:PressMenu >UserMgt >AllUser >UserID

Step 2:KeyinUserID >PressOKButton >SelectDelete

Step 3:SelectDeleteUser,UserRole,FingerprintorPassword

Step 4:PressOKButtontodelete >SelectOKtoconfirmdeletion >ESCtoexit.

Display Option

Userscanchoosethedisplaystyleoftheircredentialseithertobein.SingleLine,Mul-tipleLine,MixedLine,SingleLine&SortbyName,MultipleLine&SortbyNameandMixedLine&SortbyName.

Thedifferenttypesofdisplayareshownbelow:

PressMenu >UserMgt >DisplayStyle >SelectthetypeofDisplay >ESCtoExit

17

SINGLE LINE MULTIPLE LINE MIXED LINE

SINGLE LINE & SORT BY NAME MULTIPLE LINE & SORT BY NAME MIXED LINE & SORT BY NAME

User Role

EmployeeswithSuperAdminrightsaregranted limitlessaccesstoallsettingsandsys-temswithintheterminalinadditiontotheabilitytoenrollnewusers.SuperAdmincanalsoperformsystemReset.

EmployeeswithNormalUserrightsareonlyabletologintheirattendanceataterminal.Theyareunabletoaccessthemenutomodifysettingswithinthemenu.

Inadditiontothethreedefinedroles,youaregiventheoptiontoconfigure3differentsubsets.

Refertopage16ondetailsonhowtoconfiguretheUserDefinedRole.

18

Define Role

Youcandefinewhattheadministrator isallowedtodoatthedevice.Youwillbead-visedtocreateaSuperAdministratorfirstafterclickingtheenablebar.Amaximumofthreedifferentrolesetscanbeconfigured.Forexample,youcreatearolecalledNet-workAdmin,andlimithisaccesstotheNetworkoptiononly.Therefore,heisunabletoenrollnewusersorconfiguredevicesettings.

Tosetthedefineuserrole:

Step 1:PressMenu>UserRole

Step 2:SelectUserDefinedRole>PressOK>PressOKagaintoenabletheselectedRole

Step 3:RenametheRole>DefineUserRole>SaveandExit.

Oncetheseroleshavebeendefined,theywillappearintheUserstabwhereyoucanassignemployeesaccordingly.

Assign Role

Todefinerolesfornewemployees:

Step 1:Menu>UserMgt>NewUser>UserRole

Step 2:Selecttheroletoassigntotheemployee>SaveandExit.

Todefinerolesforexistingemployees:

Step 1:Menu>UserMgt>AllUsers>PressOK>Select theUser ID>PressOK>Edit

Step 2:UserRole>Selecttheroletoassigntotheemployee>SaveandExit

Search for Users

Searchbarisavailableontheuserlisttoenablequicksearchbyenteringtheretrievalkeyword(ThekeywordmaybeanID,surnameorfullname.).Thesystemwilldetecttheinputkeywordsandretrieveusers’relatedinformation.

19

5 feet / 1.5 meter(recommended)

installation tips:Best installation location of terminal must be

1 - Avoid from direct or indirect sunlight.

2 - 2 meters away from light source i.e. ceiling flourocent light

3 - Suggested 1.5m from the ground level (measure from ground to the face capturing camera)

1.5m

0.5m

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Chapter4

Installations&Communication

InstallationsFingerTec terminals offer several connections for power and communications. Installa-tionsofFingerTectimeattendanceterminalsaresimple.

Mount On Wall

Aftermeasuringtheheightaccordinglyandmakerelevantmarkingonthewall,drillthescrewsintothewalltosecurethebackplate.

Attachtheterminaltothebackplateandtightenthescrews.

20

1 8

TOP

FRONT

1 8

CONNECTOR PIN CABLE COLOR CONNECTORTX+ 1• White/Orange •1 TX+TX- 2• Orange •2 TX-RX+ 3• White/Green •3 RX+ 4• Blue •4 5• White/Blue •5RX- 6• Green •6 RX- 7• White/Brown •7 8• Brown •8

JOINT 1 PIN JOINT 2 PIN

TX+ 1• • 3 RX+

TX- 2• • 6 RX-

RX+ 3• • 1 TX+

RX- 6• • 2 TX-

+12V

GNDPowerPort

CommunicationsConnectionpointsforpowerandcommunicationareavailableontopoftheterminals.Refertothefollowingdiagramsfortheterminalsyourequire.

TCP/IP PortConnectwithCAT5cableforLANconnection,oneendtothisportandanotherendtothecomputer’sTCP/IPPort.

TCP/IPforSingleConnection–Linkingtheter-minal to a single computer using TCP/IP re-quiresEthernet10/100Base-TCrossoverCable.The cable can be used to cascade hubs or toconnect Ethernet stations back-to-back with-out a hub. It works with both 10Base-T and100Base-TX.

TCP/IPforNetworkConnection–LinkingtheterminalstomultiplecomputersusingTCP/IPrequires Ethernet 10/100Base-T Straight Thru Cable or “whips”. The cable works withboth10Base-Tand100Base-TX,connectinganetwork interfacecard toahubornet-workoutlet.

21

Power Supply Port InsertthePowerAdapterpointtothisportforpower.

RS485 & Wiegand Connection PortRS485SingleConnection-ConnectiontoasinglecomputerusingRS485wire.WiegandOutput–Connectingwiththirdpartyconnectororterminal(s) Access Control PortLinkingFaceIDterminaltodoorlocksystem.External Alarm PortConnecttoExternalSirenforDoorsecurity

FingerTecdevicesofferseveral typesofcommunicationmediums fordata transfer thatallowsyoutoshareemployeecredentialsacrossalldeviceswithinthenetworkwithoutre-enrollingusers.Employeeattendancesaredownloadedintooursoftwareforeasyview-ing,analysisandreporting.

Werecommendthatyoudeletetheattendancerecordsuponcompletionofthedown-loadprocess.Thedeletionprocesscanbedonemanuallyatthedeviceorcommandsviathesoftware’sinterface.

Thischapterwillprovideinstructionstoguideyouinsettingupthecorrectparameterstoestablishconnectionbetweenyourdevicesandthesoftware.Theavailablecommunica-tionmethodsarelistedbelow:

• TCP/IP

• WiFi(Wireless)*

• GPRSor3G*

• Webster

• RS232/RS485

• USBdrive

*This communication method is only available upon request

Configuring your Device ID should be your first step before continuing with the abovecommunicationmethods.Itiscrucialthateachterminal’suniqueIDisidentifiedandsetapart.Bydefault,allourDeviceIDsaresetto“1”,thereforeyoumustchangetheDeviceIDmanuallyifmultipledevicesareinstalled.

TochangetheTerminalID:

Step 1:Menu>Comm.> PCConnection>DeviceID>OK

Step 2:InsertnewIDbypressingthekeypad>OKtoSave>ESCtoExit

22

COM KEY Createpasswordforaspecificterminalhere.ThesecuritypasswordknownasCOMKeyisintendedforextrasecurity.Toconecttheterminalwiththesofgtware,theCOMKeyinsertedintheSoftwaremustbethesameastheoneinsertedintheterminalorelsetheconnectionwillnotbeestablishedeventhoughtheactivationkeyandproductkeyarecorrectlyinserted.

TosettheComm.Key

Step 1:Menu>Comm.> PCConnection>Comm.Key

Step 2:Insertthepasswordbypressingthekeypad>OKtoSave>ESCtoExit

Conf.igureTCP/IPconnectionInternetProtocol(IP)isauniquenumericdesignationofeachdevicewithinanetwork.WithoutanassignedIPAddress,itwouldmakeidentifyingaspecificterminaldifficult.The default IP address of each terminal is 192.168.1.201. Connect your terminal via aRJ45(LANcable)toconnecttoyourlocalareanetwork.

TochangetheIPaddress:

Step 1:Menu >Comm.>Ethernet >IPAddress >OK

Step 2:InserttheIPAddress >PressDownarrowtogotothenextcolumn

Seebelowtounderstandeverycolumn.

• IP Address: Known as Internet Protocol Address, the default configuration is192.168.1.201.

• SubnetMask:Setto255.255.255.0bydefault,thisisusedtomanageaspecifiednet-workrange.Youmaychangethesubnetmaskifyouhavemultiplenetworksinyourcompany.

• Gateway: By default, it is configured as 0.0.0.0. Only configure the gateway if thedeviceandPCareondifferentIPranges.

• DNS:DomainNameSystem.Bydefault,theDNShasbeenconfiguredas0.0.0.0.IfyouareusingyourowninternalDNSservers,pleasechangeyourDNStoensurethatitisreflectedaccordingly.

• TCPCOMMPort:Thedefaultportis4370.Onlychangethenumberifyournetworkisunabletoutilizethisport.

• DHCP:DynamicHostConfigurationProtocol.It’susedtoallocatedynamicIPaddress-estoclientsonanetwork.

• DisplayinStatusBar:Selecttoenablethedisplayofthenetworkicononthestatusbar.

23

ConfigureCloudServerConnectionThissettingisusedforconnectingwiththeADMSserver.

ToconnectingwiththeADMSserver

Menu>Comm.Settingsinterface>CloudServerSetting

EnableDomainName>ServerAddress>Defaultdomainnamemodeafterenablingis“http://…”, such as http://www.XYYZ.com. OncethemodeisON,the“XYZ”willbetheindica-tionofdomainname.

DisableDomainName>ServerAddress> IPaddressoftheADMSserver.DisableDomainName>ServerPort>PortusedbytheADMSserver.

Enable Proxy Server > Set the IP address and port number of the proxy server afterenablingtheproxy.

Conf.igureWiFi Awirelessconnection(WiFi)isanavailablehardwarefeatureinsomeFingerTecdevices.Youcanlinkupyourdeviceswiththesoftwareviaawirelessconnection.

ToconfiguretheWiFiconnection:

Step 1: Menu>Comm.>WirelessNetwork>enableWiFiconnection>ESCtoSaveandExit.

Step 2: WaitforthedevicetoscantheSSIDofyourWiFinetwork.

Step 3: SelecttheSSIDoftheWiFinetwork>OKtoconfirm

Step 4: InserttheWiFipassword>OKtoconfirm

Step 5: SelecttouseDHCPorManualassignIP

Step 6: ESCtoreturntothemainmenu

Step 7: TheWiFiiconappearsonthemainmenu

24

RS232/RS485serialConf.igurationWhenTCP/IP,WiFiorGPRS/3Gconnectionsareunavailable,aserialconnection isthepreferredcommunicationbetweentheterminalandPC.RS232isaone-to-oneconnec-tionbetweenadeviceandaPC.TheRS485supportsthenetworkwiringbyusingtheRS485cabletoassociatemultipledevicestoaPC.

AdataconvertermustbeinstalledatthePCtoswitchtheRS485datasignaltoaRS232signalthatcanthenbeprocessedbythePC.

TosetupeitherRS232orRS485:

Step 1: Menu>Comm.> SerialComm.> SelectRS232orRS485> OKtoturnon.

Step 2: Configurethesettingsinthepageasexplainedbelow:

• Baudrate:Thisisthecommunicationspeedfortheserialconnection.RS232supportsupto115200bps,whiletheRS485supportsupto9600bpstoensurenolossofdataisincurred.

EnablingWiegandWiegandisusedasabridgebetweenFingerTecdevicesand3rdpartydoorAccessCon-troller.Pleasedisregardthissectionifyouarenotusinga3rdpartydoorAccessControl-ler.

FingerTec devices supports 26-bits Wiegand data for input and output. Refer to thestepsbelowtopairyourFingerTecdevicewithyourdoorcontrollerorreader.

ToconfiguretheWiegandinputparameters:

Step 1: Menu>Comm.>WiegandSetup>SelectWiegandIn>OK.

Step 2: ConfiguretheWieganddatasettings

• WiegandFormat:26-bits• WiegandBits:SpecifythenumberofbitsoccupiedbytheWiegand.

• PulseWidth:Thedefaultpulsewidthis100microseconds.Itcanbeadjustedtobe-tween20and100

• PulseInterval:Isconfiguredto1000bydefault.Itcanbeadjustedtobetween200and20000microseconds.

• IDType: Identifiesthecontentof thedataoutputbyWiegand (User IDandbadgenumber)

• FormatDetails:DisplaysinformationfromWiegand

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ToconfiguretheWiegandoutputparameters:

Step 1: Menu>Comm.>WiegandSetup>SelectWiegandOut>OK.

Step 2: ConfiguretheWieganddatasettings

• SRB:Preventthelockfrombeingopenedduetodeviceremoval.

• WiegandFormat:26-bits

• WiegandOutputbits:SelectonecorrespondingoutputdigitsintheWiegandformat.

• FailedID:SystemwilldirectlyregenerateanewcardnumberorpersonnelIDforfailedIDs.

• Site Code: can be set manually and is repeatable in a different device. Valid valuerangesfrom0to256bydefault.

• PulseWidth:Thechangesofquantityoftheelectricchargewithhigh-frequencyca-pacitancewithinaspecifiedtime.

• IDType: Identifies the content of the data output by Wiegand (User ID and badgenumber)

IngressOnlineActivationIngress is a genuine software by FingerTec. Every FingerTec time attendance modelcomesbundledwithauniquelicensekey.TostartusingtheterminalwithIngress,youmustconnect theterminal to Ingressandperformanonlineactivation. Ingress readstheserialnumberofyourterminalandsendsitforverificationattheFingerTecserverviatheInternet.

In case you do not have an Internet connection, you need to do offline activation.Please send the serial number and model of your terminal to your local reseller orsupport@fingertec.com torequestforaproductkey

InstallationandSetupofIngressInstall Ingress in a PC that fulfils the software’s minimum requirements. Refer toh t t p : / / w w w . f i n g e r t e c . c o m / c u s t o m e r / d o w n l o a d / p o s t s a l e s / S U M - I n g r e s s - E . p d ffortheIngressuserguideonline.SetupWizardwillrequireyoutodoonlineactivationbeforeanyconnectionisestablishedbetweenIngressandtheterminal(s).

••

26

ConnectingTheTerminalstoIngress

Determining Terminal Number

Identifythenumberofyourterminalstodifferentiatethembetweenoneanother. In-gresscanconnectupto999unitsofterminal.

Step 1: PressMenu> Options> CommOpt

Step 2: PCConnection> DevNum> Selectthenumber

Using TCP/IP

IPaddressisimportant,asitisauniqueaddressoftheterminalinLAN.WithouttheIPaddress,locatingthespecificterminalisnotpossible.

ToinputtheIPaddressoftheterminal:

Step 1: PressMenu> Comm.> OKtoEnter

Step 2: Ethernet> IPAddress> KeyinIPAddress

Setting Up Netmask and Gateway

DeterminingtheNetmask,GatewayandNetSpeed:ForTCP/IPconnection,pleasecon-figurethenetmask,gatewayandnetspeedfortheterminal.

SettingUpNetmask

Step 1: PressMenu> Comm.

Step 2: Ethernet> SubnetMask> Insertthenumbers.

SettingUpGateway

Step 1: PressMenu> Comm.

Step 2: Ethernet> Gateway> Insertthenumbers.

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Using RS232 Connection

For connection via RS232,baudrate is the determinant of communication speed be-tweentheterminalandthesoftware.Thehigherthebaudrate,thefasterthespeedis.

ToturnonRS232connectionandsetthebaudrate:

Step 1: PressMenu>Comm.

Step 2: SerialComm.>RS232>TurnitOn

Tochangebaudrate:

Step 1: PressMenu>Comm.

Step 2: SerialComm.>BaudRate>Selectthebaudrate.

Using RS485 Connection

For connection via RS485, baudrate is also the determinant of communication speedbetweentheterminalandthesoftwarebutthespeedmustbeaccordingtothespeedoftheconverter.Checkyourconverterforthespeed.

ToturnonRS485connectionandsetthebaudrate:

Step 1: PressMenu>Comm.

Step 2: SerialComm.>RS485>TurnitOn

Tochangebaudrate:

Step 1: PressMenu>Comm.

Step 2: SerialComm.>BaudRate>Selectthebaudrate.

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PCConnectionCommunicationKeyTheCommKeyisusedasacommunicationbetweenthedeviceandthePCtoprotectthesecurityofdata.IfaCommKeyisset,theconnectionpasswordmustbeenteredbeforethedevicecanbeconnectedtothePCsoftware.

SettheCOMMkeytozero:

Step 1: PressMenu>Comm.

Step 2: PCConnection>Comm.Key>Setto0.

• CommKey:DefaultPassword:0.TheCommKeymaycontain1-6digits.

• DeviceID:Selectidentitynumberofthedevicebetween1and254.InputthisdeviceIDifthecommunicationmethodisRS232/RS485inthesoftwarecommunicationinter-face.

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Chapter5

System

FingerTecdevicescanbepersonalisedaccordingtopreference.Thesesettingsincludedate/time,storageof in-outrecordsandbiometricverificationrules.YoucanfindtheResetoptionwhichallowsyoutoprogramyourdevicestodefaultfactorysettings,un-derthischapter.

SetupDateandTimeThe Date & Time is a very crucial aspect for accurate logging of attendance and therecordofdooractivityineachcompany.Thedateandtimeoftheterminalwillbedis-playedat thehomescreen.Youcanchoose thedateandtime formatbasedonyourpreference.

Tosetdate:

Step 1: PressMenu >System >Date&Time >SetManualdataandtime

Step 2: SettheDateaccordingly.

YoucanchangetheDateformat.Tosettheformat:PressMenu>System>Date&Time>Selectthedateformat

Tosettime:

Step 1: PressMenu>System >Date&Time>SetTime

Step 2: SettheTimeaccordingly.

Thetimecanbesetbypressingtheupordownarrow,orbypressingthenumberbut-ton.

Youcanchangethedisplayoftimeformat.Tosetthetimeformat:PressMenu>System>Date&Time>24-hourtime

SelectONtodisplayas24-HourformatorOFFtodisplayitin12-hourformat(withAMandPM)

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To use Daylight Savings Time (DLST)

Daylightsavingtime(DLST)isthepracticeoftemporarilyadvancingclockssothatthedaylightintheafternoonwillbelongerwhereasmorningwillbeshorter.Pleasedisre-gardthisifDLSTdoesnotapplytoyourcountry.

TosettheDLSTsettings:

Step 1: PressMenu>System >Date&Time> DaylightSavingTime> PressOKtoenable

Step 2: SelectDaylightSavingMode>SelecteitherBydate/timeorByweek/day>ConfiguredetailsinDaylightSavingSetup

ByDate/Time:

ThisoptionisrecommendedifyouknowtheexactdatetheDLSTbegins.Forexample,ifcompanyAwantstosettheDLSTtobeginfromMay3rd22:15hourandendsonJuly10th11:15hour,thissettingshouldbechosen.

Step 1: SetthemonthanddatefortheDLSTtobegin

Step 2: Setthetime(inHH.MMformat)onwhentheDLSTwillbegin.

Step 3: SetthemonthanddatefortheDLSTwillend.

Step 4: SettheendtimeoftheDLSTperiod.

ByWeek/Day:

Thisoption is recommended ifyouwant theDLSTsettings to takeplaceontheexactweek,monthanddayeveryyearregardlessofthedate.Forexample,ifcompanyBwantstosettheDLSTtobeginfromtheSundayofthe2ndweekofFebruaryat1510hourandendsonthe4thweekofMayat1000houreachyear,thissettingshouldbechosen.

Step 1: SetthemonthfortheDLSTtobegin.

Step 2: SettheweekfortheDLSTtobegin.

Step 3: SetthedayfortheDLSTtobegin.

Step 4: Setthetime(inHH.MMformat)onwhentheDLSTwillbegin.

Step 5: SetthemonthfortheDLSTtoend.

Step 6: SettheweekfortheDLSTwillend.

Step 7: SettheenddayoftheDLSTperiod.

Step 8: SettheendtimeoftheDLSTperiod.

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AccessLogSettingsPressMenu>System>AccessLogsSetting

• CameraMode:5modestocaptureandsavesnapshotimagesduringverification: NoPhoto:Nophotowillbetakenduringuserverification. Takephoto,nosave:Photowillbetakenbutwillnotbesavedduringverification. Takephotoandsave:Photowillbetakenandsavedduringverification. Saveonsuccessfulverification:Photowillbetakenandsavedforeachsuccessfulveri-

fication.Saveonfailedverification:Photowillbetakenandsavedduringeachfailedverification.

• DisplayUserPhoto:Optionstodisplaytheuserphotowheneverauserpassesverifica-tion.

• AccessLogsWarning:Displayautomaticremainingrecordmemorywarningwhentherecordspacereachesasetvalue.Selecttodisableorsetavalidvaluebetween1and9999.

• CirculationDeleteAccessRecords:Settoautomaticallydeleteasetvalueofoldaccessrecordsoncetheaccessrecordshavereacheditsfullcapacity.Selecttodisableorsetavalidvaluebetween1and999.

• CyclicDeleteATTPhoto:Settoautomaticallydeleteasetvalueofoldattendancepho-tosoncetheattendancephotoshavereacheditsfullcapacity.Selecttodisableorsetavalidvaluebetween1and99.

• CyclicDeleteBlacklistPhoto:Settoautomaticallydeleteasetvalueofblacklistedpho-tosoncetheblacklistedphotoshavereacheditsfullcapacity.Selecttodisableorsetavalidvaluebetween1and99.

• ConfirmScreenDelay(s):Setavalidvaluebetween1-9sforthelengthoftimetodisplaythemessageofsuccessfulverification.

• FaceComparisonInterval(s):Setthefacialtemplatematchingtimeintervalasperre-quired.Validvaluerangesbetween0-9s.

AttendanceRecordStorageOptionEachtimeaverificationisperformedonthedevice,atransactionlogwillbestoredinsidetheterminal.Theselogsneedtobemanagedtomaintaintheeffectivenessofthedevices.However,youcanonlysetuprulestocontrolattendancecapturingandstorage.

PressMenu>System>Attendance>Selecttypeofrulestoconfigure

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Display User photo

Youcansetthedevicetodisplayaphotooftheemployeeafterasuccessfulverification.Asuccessverifiedindicatorwillappearonthescreenafterhis/herIDandnamehasbeenverified.Youcantransferphotosfromthesoftwaretothedevice.

Thisshouldbeenabledifyouwouldlikethedevicetodisplaytheemployees’photoonscreen.

Alphanumeric User ID

YoucansetemployeeIDswithalphanumericentry forexample,ENG1003representsstaffID1003fromtheEngineeringDepartment.ThisalphanumericIDrecommendedforlargeorganizationswithmultipledepartments.Theperson inchargewillknowwhichdepartmenttheemployeesbelongtobyreferringtotheir ID.Onlyenablethis ifyourcompanyintendstoseparateemployeesfromdifferentdepartments.

Attendance Log Alert

Youcansetthedevicetopromptanalertmessageonscreeneverytimeitverifiesanemployee when its storage is approaching the limit. The value ranges from 1 to 99(transactioncounts).Thedevicewillalwaysdeleteearlier records to freeupspace tosavethelatestrecord(FIFO,firstinfirstout),ifstorageisfull.Bydefault,thevalueis99.Changeitifyouwanttoapplyanothervalue.

Cyclic Delete ATT Data

Youcansetthedevicetodeleteanumberofrecordswhenitsstorageisfull.Thevaluerangeisfrom1to999records.Forexample,youcansetthevalueat500recordsandthedevicewilldeletethefirst500recordstofreeupthespacetostorenewrecords.

Cyclic Delete ATT Photo

Youcansetthedevicetodeleteanumberofstoredphotoswhenitsstorageisfull.Thevaluerangeisfrom1to99.Forexample,youcansetthevalueto50andthedevicewilldeletethefirst50photostofreeupslotstostorenewimages.

Confirm Screen Delay(s)

Youcansetthetimedelayforthedevicetodisplayverificationresults(ID,nameandphoto).Thetimerangeisfrom1sto9s.

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Types 1:N 1:1

High Security 45 25

Normal 35 15

Low Security 25 10

FingerprintOptionsThresholdisthelevelofsecurityduringafingerprintverificationprocess.Thresholdde-termineshowmanypercentofminutiaepointsonafingerprinttemplatewillbereadbythesystem.

Thehigherthethresholdlevelmeansthedevicewillrequireadditionalminutiaepointstoverifyanemployee.Thusincreasingitssecurity.Thereare2setsofThresholdsettingsfordifferentverificationprocess:

• 1:1MatchingThresholdValue:1:1matchiswhereoneverificationmethodismatchedtoonlyonetemplate.Employeepresseskeypadtoinserthis/herIDfollowedbyOKbuttonandfingerprintverification

• 1:NMatchingThresholdValue:1:N(many)matchiswheretheverificationiscomparedagainstNtemplates.Employeepressesfingeronthescannertoverify.

• HighSecurity:Ifhighsecurityisintended,thethresholdvaluemustbesettohigh.Dotakenotethatifthethresholdvalueissettohigh,usersmaybeinconveniencedduetotherequirementmayneedmultipleverificationsofthefingerprint.Forexample:Ifsecuritylevelissettohigh,thechancesofidentifyingthewrongpersonwillbeverylow.However,youneedtoverifyforafewtimesbeforeyourcredentialsareverified.

• Normal:Thisisthedefaultsettingwhereboththesecurityandconveniencelevelareinbalance.

• LowSecurity:Ifhighconvenienceisintended,thethresholdvaluemustbesettolow.Dotakenotethatifconveniencelevelishigh,thesecuritylevelwillbelow,thusthechancesofinaccurateidentificationwillbehigh.

Belowisthetableforeaseofsetting.

• FPSensorSensitivity:Youcansetthesensitivityofthefingerprintprismtorespondtotheemployeewhenhe/sheplacesfingeronit.ThedefaultvalueissetatMedium.However,whentheenvironment isdry, it is recommendedtoset thesensitivity tohighandsettolowiftheenvironmentishumid.

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• 1:1RetryTimes: You can set the maximum number of attempts for 1:1 fingerprintverification or password verification. The device will trigger an alarm system whenthelimithasbeenreached.

Note: Bothalgorithmsarenotcompatiblewitheachother.

FingerprintImageSelecttodisplaythefingerprintimageonthescreen.Fourchoicesareavailable:

• Showforenroll:Displaythefingerprintimageonthescreenonlyduringenrollment

• Showformatch:Displaythefingerprintimageonthescreenonlyduringverification.

• Alwaysshow:Todisplaythefingerprintimageonscreenduringenrollmentandveri-fication.

• None:Nodisplayofanyfingerprintimage.

FaceParametersPressMenu>System>Face

• 1:1MatchingThresholdValue 1:1matchiswhereoneverificationmethodismatchedtoonlyonetemplate.Valid

valuerangesfrom55to120.Thehigherthethresholds,thelowerthemisjudgmentrate,thehighertherejectionrate,andviceversa.Defaultvalue:63isrecommended.

• 1:NMatchingThresholdValue 1:N(many)matchesarewheretheverificationiscomparedagainstNtemplates.Valid

valuerangesfrom65to120.Thehigherthethresholds,thelowerthemisjudgementrate,thehighertherejectionrate,andviceversa.Defaultvalue:75isrecommended.

• FaceEnrollmentThreshold Faceenrollmentopts1:Ncomparisontodeterminethevalidityofauser(registered/

noregister).Registeredfacialtemplateswillappeargreaterthanthethreshold.

• FacePitchAngle The pitch angle tolerance of a face for facial registration and comparison. Once a

face’spitchangleexceedsthissetvalue,thealgorithmwillconductafiltration.Anyfailureorignorancebytheterminalwillnottriggeranyregistrationnorcomparisoninterface.

• FaceRotationAngle Rotationangletoleranceofafaceisusedforfacialtemplateregistrationandcompari-

son.Onceaface’srotationangleexceedsthissetvalue,thealgorithmwillconductafiltration.Anyfailureorignorancebytheterminalwillnottriggeranyregistrationnorcomparisoninterface.

35

• ImageQuality Imagequalityforfacialregistrationandcomparison.Thehigherthevalue,theclearer

theimagerequires.

• MinimumFaceSize Therequiredsizeforfacialregistrationandcomparison.Theobjectwillnotbefiltered

orrecognizedif thesizeofanobject issmallerthanthissetvalue.Thisvaluecanbeunderstoodasthefacecomparisondistance.Standandadjustamoderatedistancetoensurethedevicecapturestherightfaceforcomparisonandalgorithmprocesses. Ifthevalueis0,thefacecomparisondistanceisnotlimited.

• LEDLightTriggeredThreshold ChangetocontroltheonandoffoftheLEDlight.Thegreaterthevalue,themorefre-

quentlytheLEDlightwillbeturnedon.

• MotionDetection Themeasurementofthepotentialmotiondetectionthatwakestheterminalfromstat-

icmotiontothecomparisoninterface.Thegreaterthevalue,thehighersensitivitylevelthesystemwouldbe.Alargervaluesetcantriggertheinterfacemucheasierandmorefrequently.

• LiveDetection Determineifthesourceofabiometricsample.Preventaspoofattemptusingvisible

lightimages.

• LiveDetectionThreshold Setvaluetojudgethevisibleimagecomesfromanalivebody.Thegreaterthevalue,

thebetterthevisiblelightanti-spoofingperformance.

• Anti-counterfeitingwithNIR Identifyandpreventfakephotosandvideosattackusingnear-infraredspectraimag-

ing.

• WideDynamicRange(WDR) Balancelightandextendimagevisibilityunderhighcontrastlightingscenes;Improve

objectdetectionunderbrightanddarkenvironments.

• Anti-flickerMode CanbeusedwhenWDRisturnedoff.Reduceflickerwhenthedevicescreenisflashing

atthesamefrequencyasthelight.

Note: Donotattempttoadjusttheexposureorqualityparametersasitmayse-verelyaffecttheoverallperformanceofthedevice.Pleaseadjusttheexposurepa-rameterundertheguidanceofourafter-salesservicepersonnel

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PalmParametersPressMenu>System>Palm

• Palm1:1MatchingThreshold Only if thesimilaritybetweentheverifyingpalmandtheuser’s registeredpalm is

greaterthanthisvaluetoattainsuccessfulverification.

• Palm1:NMatchingThreshold Only if the similarity between the verifying palm and the user’s registered palm

greaterthanthisvaluetoattainsuccessfulverification.

ResetOptionsInaneventyouwanttorestoretheterminalbacktothefactorysettings.

Toresetoptionssetting:

Menu>System>Reset>PressOK.

Aconfirmationwindowwillpromptyoubeforetheterminalisreset.Ensurethatyouarecertainofperformingthetaskbeforeproceedingtoavoidirreversibledataloss.

37

Chapter6

Personalization

You can manage the display style of your FingerTec device according to your prefer-ence.Theseincludetheuserinterface,voice,bellschedules,punchstateoptions,andshortcutkeymapping.

UserInterfaceTheuserinterfaceisdesignedassuchsothatuserscaninteractwiththedevice.Theseincludetheappearanceofthedevice,responsetime,andthecontentthatispresentedtotheuser.

TosetupthedisplayoftheUserInterface:

GotoMenu>Personalize>UserInterface>PressOKtoEnter>PressarrowandOKbut-tontoenableordisabletheoptions:

• Wallpaper:Youcanchoosewhichwallpapertobedisplayedonthescreen• Language: There are 8 languages preloaded into your device. Select the language

thatfitsyourenvironment

• LockPowerKey:YoucandisabletheON/OFFbuttontopreventpeoplefromtoyingwiththepowerbuttoncausingtheterminaltoshutoff

• MenuScreenTimeout:Thedevicewillreturntomainscreenifyouremaininactiveinthemenuafteracertainperiodoftime.Youcansetthetimedurationforthetimeoutbetween60sto99999s.

• IdleTimetoSlideShow(s):Devicewillstarttoplayslideshows(photo)onitsscreenwhenitisidle.Youcansettheidletimeduration(rangefrom3sto999s)beforetheslideshowsstarttoplay.

• SlideShowInterval(s):Youcansetthetimeintervalbetweeneveryimagefortheslideshow.Theintervalrangesfrom0-99

• IdleTimetoSleep(m):Youcansettheidletimeduration(rangefrom1to30min)tomakethedevicetogointosleepmode.Pressinganybuttonsatthedevicewillmakeitresumeoperations.

• MainScreenStyle:Youcanselect toshowclockdisplaystyleandstatuskeyonthemainscreen.

• CompanyName:Youcaninsertyourcompanynameintothissection.Thenamewillbedisplayedatonthereceiptfromthethermalreceiptprinterafteremployeesreportattendance.

Read more regarding receipt printing in chapter 9.

38

VoiceYoucanchoosetoenableordisablethevoiceprompts,keyboardsoundoradjustthevolumeofthedevice.

Toenableordisabletheoptions:

GotoMenu>Personalize>Voice>PressOKtoEnter>PressarrowandOKbutton

• VoicePrompt:Youcanchoosetodisableorenablethevoicegreetingsorfeedbackduringtheoperations.

• Keyboard Prompt: You can choose to enable or disable the beeping sounds whenpressingonthekeys

• Volume:Youcanadjust thevolumeof thevoicegreetings/feedbackandkeyboardbeeps

BellYou can schedule the device to ring automatically during specific times. This is a re-mindertoalerttheemployeestostart/endwork,start/endofbreaktimeetc.

Toactivatethisfunction,youhavetocreateanewbellschedule:

GotoMenu>Personalize>BellSchedules>PressOKtoEnter>NewBellSchedule>Settheoptionaccordingly:

• BellStatus:Toturnthebellonoroff.

• BellTime:Setthetimeforthebelltoringautomatically.

• Repeat:Setthebelltorepeatoncertaindaysoreveryday.

• BellType:Youcansetforthebelltobetriggeredfromtheinternalbellorfromanexternalbellthatiswiredtothedevice.

• RingTone:Selectthebells’preferredringtone

• InternalBellRelay:Specifiesthetimedurationforthealarmtoring(rangesfrom1sto999s).

Edit and Delete a Preset ScheduleOnceyouhavecreatedabellschedule,youcaneditordeletethescheduleentirely.

Editingthefunctionissimilartoaddinganewschedule:

GotoMenu>Personalize>BellSchedules>PressOK>AllBellSchedule>PressOK>PressDownarrowtoselectthebellschedules> PressOK>PressEdittoedittheexistingscheduleorDeletetodeletetheschedule.

39

PunchStateOptionsIntheeventyouwantyouremployeestopressabuttontoconfirmhis/herattendancestatus(forexampleCheck-In,Breakstartsetc)youwillneedtosetthepunchstatefromyourkeyboard’sF1toF8buttons.

Punch State ModeSetthedisplayofthestatuskeys:

Go to Menu > Personalize > Punch State Options > Press OK > Punch State Mode >Selectonefrombelow:

• Off:Todisablethepunchstatekeyfunction.Employeesarenotrequiredtopressanybuttonstoreporttheirattendance.ThescreenwillnotdisplayanyStatuskey.Short-cutKeyMappingsmenuwillalsobecomeinvalid

• ManualMode:Switchthepunchstatekeymanually,andthepunchstatekeywilldis-appearafterPunchStateTimeout.

• Auto Mode: Once this mode has been chosen, set the punch state key’s switchingtimeinShortcutKeyMapping.Thesetpunchstatekeywillbeswitchedautomaticallywhentheswitchingtimeisreached.

• ManalandAutoMode:Themaininterfacewilldisplayauto-switchingpunchstatekeyunderthismodewhileitalsosupportsmanuallyswitchingthepunchstatekey.Themanuallyswitchingpunchstatekeywillbecomeanauto-switchingpunchstatekeyaftertimeout.

• ManualFixedMode:Thepunchstatekeywillremainunchangeduntilitisbeingman-uallyswitchedonthenexttime.

• FixedMode:Onlyafixedpunchstatekeywillbedisplayedandthestatuscannotbeswitched.

Punch State Required

Youcansetthedevicetoonlyacceptverificationafteranemployeepressesthestatuskeytovalidatetheirattendancestatus.Thedevicewillnotrespondtoattemptsiftheemployeefailstovalidatetheirattendancestatus.

Toenablepunchstaterequired:

GotoMenu>Personalize>PunchStateOptions>PressOK>PunchStateRequired> PressOKtoenableordisableit.

40

ShortcutKeyMappingsYoucanassignsixshortcutsasattendanceor functionalkeys.Onthemain interface,whentheshortcutkeysarepressed,thecorrespondingattendancestatusorfunctioninterfacewilldisplay.

Toshortcutkeymappingssetting:

GotoMenu>Personalize>ShortcutKeyMappings>PressOKtoEnter>Select theappropriatekeybypressingthedownarrow>PressOKtochoosethecorrespondingaction

Note: WhentheAttendanceStatusshortcutkeyisselected,youcanalsosetthe‘AutoSwitch’parameter(refertopage37regardingAutoMode).

41

Chapter7

DataManager

Datastoredintheterminalcanbeutilizedtoestablishmanagementrightsorhavespe-cificlogsremoved.

Tomanageyourdata:

GotoMenu>DataManagement>PressOKtoEnter

DeleteDataDatastoredintheterminalcanbedeletedwithinyourDataManagementfunction.Be-lowisalistofavailableoptionsinyourterminal:

• DeleteAttendanceData:Deleteallattendancerecords.

• DeleteAttendancePhoto:Deleteallemployees’attendanceimages.

• DeleteBlacklistPhoto:Deletephotosofemployees’capturedduringafailedverifica-tionattempt.

• DeleteAllData:Deletedatarelatedtoface&fingerprintstemplates,IDs,passwords,cardIDandattendancerecords.

• DeleteAccessControl:Deleteaccesscontrolrecords.

• DeleteAdminRole:Removesadministratorprivilegesinyourterminal.Allemployeeswhohadtheprivilegewillidentifyasanormaluser.

• DeleteUserPhoto:Deleteallphotos.

• DeleteWallpaper:Deleteallsavedwallpapers.

• DeleteScreenSavers:Deletescreensavers.

Select Delete All or Delete by Time Range when deleting access records, attendancephotosorblacklistedphotos.PleaseensuretosetaspecifictimerangetodeletealldatawiththeperiodifyouselectDeletebyTimeRange.

Toi

AccesscontrolAccessControloptions isusedtoset theDoorLocksetting,TimeZone,HolidaysandAccessGroup.

Access Control Options settingsTosettheparametersoftheDoorLockandrelatedequipment

42

TosetuptheAccessControl:

PressMenuicon>AccessControl>AccessControlOptions

• GateControlMode Selecttoturnonthegatecontrolmode.IfONisselected,theinterfacewillremove

theDoorlockrelay,DoorsensorrelayandDoorsensortypefunction.

• DoorLockDelay(s) Thisvalueisthetimeperiodforthedoortolockagainafteritunlocksonsuccessful

verification.Validvalue:1-10s;0srepresentsfunctiondisabled.

• DoorSensorDelay(s) Thisfunctiononlyworksifthedoorsensorisavailable.Whenadoorisnotclosing

foraspecifiedtime,thesensorwilltriggerthealarmsystem.Specifythetimeofthedelay.ThevalidvalueofDoorSensorDelayrangesfrom1to255secs.Chooseyourpreference.

• DoorSensorType TherearethreetypesofdoorsensoravailablefordooraccesswhichareNone,Nor-

malOpen(NO),andNormalClosed(NC).Onceadoorsensorisavailable,youhavetochoosethedoorsensortype.DaultisNone.

• VerificationMode The supported verification mode includes password/face, User ID only, password,

faceonly,andface+password.

• NCTimePeriod TosetthetimeperiodforNormalClosedmode,sothatnoonecangainaccessdur-

ingthisperiod.

• NOTimePeriod TosetthetimeperiodforNormallyOpen,sothatthedoorisalwaysunlockedduring

thisperiod.

• SpeakerAlarm Whenthe‘SpeakerAlarm’isenabled,thespeakerwillraiseanalarmwhenthedevice

isbeingdismantled.

• MasterDevice Thestatusofthemastercanbesettoexitonenterwhensettingupthemasterand

slaveterminals.

Exit: Therecordverifiedonthehostistheexitrecord Enter:Therecordverifiedonthehostistheentryrecord

• ResetAccessSettings Torestoreaccesscontrolparameters.However,erasedaccesscontroldata inData

Mgt.isexcluded.

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TimeZoneTime Zone is the minimum time period of access control settings, there are 50 TimeZonecanbesetforthesystem.EachTimeZoneconsistof7timeperiodsection(aweek),andeachtimeperiodsectionisthevalidtimeforaccesswithin24hours

TosetuptheTimeZone

PressMenuicon>AccessControl>TimeZone

Step 1: TaptheinputboxofSearchRimeZone.

Step 2: Enterthenumberofthetimezone(50intotal)tobesearched.

Step 3: Tapthedateonwhichtimezonesettingisrequired.

Step 4: PressUpandDowntosethestartandendtime,thenpressConfirem(OK)

Note: 1.Valid Time Zone: 00:00 ~ 23:59 (Whole day valid) or when the end time is

greaterthanthestarttime 2.InvalidTimeZone:Whentheendtimeissmallerthanthestarttime 3.Thedefaulttimezone1indicatesthatDevice’sDoorisopenalldaylong

Holidays

Theconceptofholidayandfestival is introduced intoAccessControl.Onholidaysorfestivals,specialaccesscontroltimemayberequired,butchangingeveryone’saccesscontroltimeisverytedious.Therefore,theaccesscontroltimeonholidays,whichap-pliestoallstaff,canbeset.Iftheaccesscontroltimeonholidaysisset,theopeningorcloseperiodofLockonHolidayssubjectstothetimezonesethere.

AddingNewHolidays

PressMenu> AccessControl>Holidays>AddHoliday

• No.:HolidayID

• StartDate:Dateoftheholidaysettingstartapplies

• EndDate:Dateoftheholidaysettingends

• TimeZone:selectAccesstimeperiodthattheholidaywilluse

EditHolidays

PressMenu>AccessControl>Holidays>AllHolidays>selectHoliday>Edit

DeleteHoliday

PressMenu>AccessControl>Holidays>AllHolidays>selectHoliday>Delete

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CombinedVerificationSettingsStrengthenthesecuritybyarrangingtheaccessgroupsintodifferentdoor-unlockingcombinations.Thiscanbeachievedviamultipleverifications.

Door-unlockingcombination:RangeofthecombinednumberNis:0≤N≤5,andtheNamountofmembersmaybelongtooneormorethanonedifferentaccessgroups.

GotoMenu>AccessControl>CombinedVerification

Examples,

Ifthedoorunlockingcombination1is(0103050608),thiscombinationhasatotalof5users.Theseusersare5individualsfrom5differentaccesscontrolgroups(ACgroup1,group3,group5,group6andgroup8,respectively).

Ifthedoorunlockingcombination2is(0305080000),thiscombinationhasatotalof3users.UsersarefromACgroup3,ACgroup5,andACgroup8.

Todeleteadoor-unlockingcombination

Setallgroupnumbersto0inordertodeletethedoor-unlockingcombinations.

Anti-passbackSetupThis function is optional and can be activated to resolve existing security problems.Often,usersmaybefollowedbysomeoutsiderswhileenteringthedoorandtheseout-sidersarewithoutverification.Thissetupcanmakesuretheallcheck-inrecordmatchesthecheck-outrecordwithtraceabledooraccessactivities.

Toenablethisfunction,twodevicesmustworktogether:Amasterdeviceandaslavedevicemustbeinstalledattheinsideandtheoutsideofthedoor.Twodevicescom-municateviatheWiegandsignal.TheWiegandformatandOutputtype(UserID/BadgeNumber)adoptedbythemasterdeviceandslavedevicemustbeconsistent.

ToenabletheAnti-passbackSetup:

PressMenuicon>AccessControl>Anti-passbackSetup

• NoAnti-passback:Bydisablingthisfunction,allsuccessfulverificationviamasterorslavedevicecanunlockthedoor.Theattendancestateisnotsaved.

• OutAnti-passback:Theusercancheck-outonlyifthelaststatusinrecordisacheck-in;otherwise,thealarmwillbetriggered.Thismodeallowsuserstocheck-inwithoutrestriction.

• InAnti-passback:Theusercancheck-inonlyifthelaststatusinrecordisacheck-out;otherwise,thealarmwillbetriggered.Thismodeallowsuserstocheck-outwithoutrestriction.

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• In/OutAnti-passback:Theusercancheck-inifonlythelaststatusinrecordisacheck-out;theusercancheck-outifonlythelaststatusinrecordisacheck-in;otherwise,thealarmwillbetriggered.

DuressOptionsSettingsByactivatingtheduressverification functionwithspecificauthenticationmethod(s),thedevicewillstillunlockthedoor,however,asignalwillbesenttotriggerthealarmifauserisperformingauthenticationundercoercion.

ToenabletheDuressOptionsSettings:

PressMenuicon>AccessControl>DuressOptions

• AlarmonPassword:Analarmsignalwillbegeneratedwheneverauserusesthepass-wordverificationmethod.

• Alarm Delay(s): Alarm signal will not be transmitted until the alarm delay time iselapsed.Validvaluerangesfrom1to999s.

• DuressPassword:Keyin6-digitduresspassword.Thisduresspasswordwillsendoutanalarmsignalwheneverauserentersit.

AccessGroupSettingTodefinegroupandtimeperiodforregisteredusers:

Step 1: Menu>AccessControlRole>AccessGroup

Step 2: Menu>AccessControlRole>TimePeriod

Useraccesscontrolallocatesthegroupandthetimeperiodthatauserbelongsto.

NewuserswillbeautomaticallygroupedunderGroup1bydefaultandcanbereas-signedtoothergroups.FaceID5devicesupportsupto99accesscontrolgroups.

• NO.:AccesGroupID

• VerificationMode:VerificationtypeforusersinthisGroup

• TimeZone:validaccesstimeforuseristhisGroup

• IncludeHolidays:EnablingthismeanthisgroupwillusetheHoliday’ssettingsandTimeZone

EditAccessGroup

PressMenu>AccessControl>AccessGroup>AllGroups>selectGroupID>EditDeleteAccessGroup

PressMenu>AccessControl>AccessGroup>AllGroups>selectGroupID>Delete

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Chapter8

AttendanceSearch

Thedevicestoresattendancerecords,whichcanbeprocessedbyoursoftwaretopro-ducepayrollcalculationsandotherreports.Thissearchfunctionisaneasytousemod-ulethatallowsyoutocheckandbrowserecordsatyourconvenienceatanytime.

Youcanchoosetodisplayphotostogetherwithattendancerecords.

Tousethisbrowser:

GotoMenu>AttendanceSearch>PressOK>InserttheuserIDtosearch(leaveblankifyouwanttoseeallemployees)>PressOK>SelectthetimerangefromthelistorenterspecificdateandtimeattheUserDefined>PressOKtoseeallrecords

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Chapter9

WorkCode

AmajorityofFingerTecTerminalsisincorporatedwithafeaturewhichallowuserstoselectareasonforre-entryduringverificationbyselectingaworkcode(forexample,workcode13–OnsiteatCustomers).

AddingaWorkCodeBydefault,ourterminalsdoesnotcontainanyworkcodes.

Toaddaworkcode:

GotoMenu>WorkCode>NewWorkCode>Keyintheworkcode

• ID:TheworkcodeIDsupports1digitto8digitsinlength.

• Name:Shortdescriptionoftheworkcode.

AllWorkCodesAllworkcodescanbeviewed,deletedoredited(withtheexemptionofmodifyingtheIDnumber)intheAllworkcodestab.Theprocessofeditingaworkcodeissimilartoaddingaworkcodeasexplainedin10.1.

Toviewallworkcodes:

GotoMenu>WorkCode>AllWorkcodes>SelecttheWorkcode>PressOKtoSelecteithertoEditorDeletetheselectedWorkCode.

WorkCodeOptionsTheoptiontouseworkcodesmustbeenabledbeforeitcanbeutilized.

ToturnonWorkCode:

GotoMenu>WorkCode>WorkCodeOptions>WorkCodeRequired>PressOKtoturnitON

Note: Ifyouwishtobaremployeesfromenteringnewworkcodesduringverifi-cation,youmustenablethefunction“WorkCodemustbedefined”.Thetermi-nalwillrejectworkcodesitcannotmatchtoinitscurrentlist.

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Chapter10

Diagnostic

TheDiagnosticspageallowsyoutoanalyzetheconditionofyourterminal(s)byutiliz-ingaseriesoftests.Onlyadministratorsareauthorizedtoperformthesetests.Toviewthestatusofyourterminal,youcanselectGotoMenu>Autotest:

AutotestToautomaticallytestwhetherallmodulesinthedevicefunctionproperly,whichin-cludetheLCD,audio,cameraandreal-timeclock(RTC).

All TestAutotestwhethertheLCD,audio,cameraandETCarenormal.

Test LCDAutotest the display effect of the LCD screen by displaying full-colour, pure white,andpureblack.

Test VoiceAutotestthevoicequalityoftheaudiofilesandiftheyareofcompletedversions.

Test Fingerprint SensorExaminetheclarityoftheacquiredfingerprintimagebypressingafingeronthescan-ner.Thefingerprintimagewilldisplayonthescreen.

Camera TestingExaminethepropercamerafunctionsbycheckingtheclarityofthetakenpictures.

Test Clock RTCTesttheRTC.Toexamineiftheclockworksnormallyandaccuratelywithastopwatch.Taponthescreentostartcountingandtapitagaintostopcounting.

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Chapter11

SystemInfo

Thisoptionallowsyoutocheckyourterminalsstorage,firmware,algorithmetc.

Toaccessyoursysteminformation:

GotoMenu>SystemInfo

DeviceCapacityThenumberofenrolledusers,administrator,passwords, total fingerprintandattend-ancerecordswillbedisplayed.

DeviceInfoTheDevicename,serialnumber,MACaddress,FingerprintAlgorithm,PlatformInforma-tion,MCUversion,ManufactureandManufacturedDateandTimewillbeshowninthissection.

FirmwareInfoTheFirmwareversion,BioService,PushService,StandaloneServiceandDevServiceisavailablefromthistab.

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Troubleshooting

“UnabletoConnect”AppearsWhenthismessageappears,itmeansthatthesettingsfortheterminalandthecomputerarenotproperlydone.Findoutwhichmethodyouareusingtocon-nect.TheterminaloffersLAN,RS232,RS485andUSBcommunicationmethods.RefertoChapter4tofurtherunderstandthetopic.

“AdminAffirm”AppearsYouarenot theadministratorof this terminal.Onlyanauthorizedadministra-tor of the system is allowed to access the Menu. Any attempt of normal usertoaccesstheMenuwillprompt“AdminAffirm”messageonthescreen.Incasetheadministratororhe/shehasresignedfromthecompany,kindlycontactyourFingerTecauthorizedresellertoaccesstheterminal.

DifficulttoReadFingerFivethingscouldbethecauseofthis:

Enrolment is not properly doneEnrolment is themost importantprocess toensure that the terminalcapturesthe best quality of your fingerprints. Refer to chapter 3 for how to do a goodenrollment.

The location of the terminal is not conduciveThescannerdoesnotworkwellinbright-lightedarea.Coverthescanneralittleifthisisthecauseofthedifficulty.Shiftthelocationareaforabetterperform-ance.

Finger is not properly placedTo get a good read, make sure that your finger’s center points are located atthemiddleofthescanner.Adjustthepositionofyourfingerprintasyouseeitonscreen.

The scanner is not cleaned or it is scratchedCheck the quality of the scanner. If the scanner is dirty, please clean it with amicrofibercloth.Ifitisscratched,contactyourlocalresellerforareplacement.

Did anything happen to your finger lately? Makesurethatthefingerisnotinjured,cutorbruisedwhichcouldcauseitdif-ficultytoread.Thealgorithmreadstheminutiaepointsofyourfingerprint,themoreitcanread,thebettertheresult.

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“DuplicateFinger”AppearsFingerTec terminals are intelligent. It will not accept the same fingerprint twiceintoitssystem.Ifyouhaveregisteredafingerintotheterminal,thesystemwouldprompt “duplicate finger” when you try to enroll that finger for another time.Chooseadifferentfingertoproceed.

RFIDCardDoesn’tRespondTwopossibilitiesforthisproblem

Have you registered the card to the terminal?Thecardmustberegisteredtotheterminalbeforeitcanreadtheinformationinthecard.Refertochapter3Userforcardenrolment.

Have you assigned the user ID to the verification group that supports RFID card? WithoutsettingtheterminaltoshowthatyouareunderagroupthatsupportsRFIDcard,theterminalwouldn’treadyourcard.

NoSoundAfewthingscouldcausethisproblem:

The terminal voice mode is silentPerhapssomeonehasturnedoffthevoiceinyourterminalorreduceditsvolumeto0%.RefertoChapter6Personalization.

Speaker is damagedOnce you have rectified the voice mode, if the problem persists, proceed to testthevoice.GotoChapter10todothetest.Ifnovoiceisbeingemitted,contactyourlocalresellerforsupport.

Formoretroubleshooting,gotohttp://user.fingertec.com/

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