View
232
Download
0
Category
Preview:
Citation preview
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
1/34
EVALUATION OF THE DISTANCE MEDIATION PROJECT:
Report on Phase II of the Technology-AssistedFamily Mediation Project
Volume II: Appendices
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
2/34
Eva luation of The Distanc e M ed iation Projec t
TABLE OF CONTENTS
VOLUME II. Appendices
Appendix A. Evaluation Framework TablesAppendix B. Client Survey and Case Notes FormsAppendix C. Distance and Emission Avoidance CalculationsAppendix D. Suggested Guidelines for Distance Mediation
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
3/34
Eva luation of The Distanc e M ed iation Projec t
APPENDIX A
Evaluation Framework Tables
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
4/34
DISTANCE MEDIATION PROJECT:
PHASE II
EVALUATION FRAMEWORK
EVALUATION QUESTIONS
MEASURABLE
INDICATORS OF
SUCCESS
DATA REQUIREMENTS/
SOURCES
1
Program Goal: To explore the feasibil ity of p roviding Brit ish Columbians in remote, non-urban areas with accfamily mediators through the use of information and communication technolog ies (ICTs).
Objective 1.To use a variety of ICTs to facilitate access to quality family mediation services for British Columbians, with a particulaservices to families residing in remote, non-urban areas.
1.1. Do families residing in remote, non-urbanareas of the province access the Projectsservices?
one or both parties ineach Project mediationcase reside in a remote,non-urban location in the
province the volume of inquiries
and the rate of uptakeover the pilot perioddemonstrates that partiesfrom rural B.C. wish to,and have accessed, theProjects services
content analysis, caseacceptance criteria forProject
# of parties identified aslocated in a remote,non-urban location, asrecorded oninquiry/intakeform andcase trackingspreadsheet
# of cases initiatedduring pilot period, asrecorded oninquiry/intake form andcase trackingspreadsheet
if known, the reasonswhy people whootherwise qualify for theProject choose not toparticipate in theProject, or did notconclude mediation
ndepiw
pe th
afsofecofatoruofgethdeco
trasepowmco
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
5/34
EVALUATION QUESTIONS
MEASURABLE
INDICATORS OF
SUCCESSDATA REQUIREMENTS/
SOURCES
2
1.2. What is the demographic profile of theProjects clientele, and does this profilegenerally match the profile of B.C.s non-urban residents?
the demographic profile ofthe Projects clientele andthat of B.C.s non-urbanresidents are roughlysimilar to one another
demographic statisticson rural B.C.
demographic statisticson Project clients, assolicited by Project
mediators and recordedon the Case Notes formand as accessedthrough a written survey
thPrBond
(ssoun
thshtotraselittprwtrase
sobestreFaDmwcoth
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
6/34
EVALUATION QUESTIONS
MEASURABLE
INDICATORS OF
SUCCESSDATA REQUIREMENTS/
SOURCES
3
1.3. What barriers commonly referred to asdigital divide issues might preventparties in remote, non-urban areas fromaccessing technology-assisted mediationservices?
an analysis ofdemographic data on ruralB.C. reveals that digitaldivide factors are eithernot likely to prevent
parties in rural B.C. fromaccessing technology-assisted mediationservices, or that thesefactors can be mitigated
demographic statisticson digital divide factorsin rural B.C., such as:- cultural background- broadband availability
- age- disability- income- geography, and- education
dethreCa
renoan
1.4. Are the parties generally satisfied withtheir experience with ICTs in mediation,and do they believe that their use hasbeen helpful as an aid in disputeresolution?
a majority of distancemediation parties expresssatisfaction with theirexperience with ICTs inmediation, and report thatICTs are an aid to disputeresolution
written survey of Projectclients
clcomthw
it co
wreexm
cldiprmprmdopr
1.5. Are Project mediators generally satisfiedwith their experience with ICTs inmediation, and do they believe that theiruse has been helpful as an aid to disputeresolution?
a majority of Projectmediators expresssatisfaction with theirexperience with ICTs inmediation, and report thatICTs are an aid to disputeresolution
interviews with Projectmediators content analysis of case
notes/case trackingspreadsheet
mthobPr
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
7/34
EVALUATION QUESTIONS
MEASURABLE
INDICATORS OF
SUCCESSDATA REQUIREMENTS/
SOURCES
4
1.6. Is the Project design consistent with, anddoes it support: the Mediator RosterSociety and Law Foundation mandatesregarding access; and the Notice toMediate (Family) Regulationregarding
the use of alternate communicationmediums?
the project design is foundto be consistent with, andto support, the relevantmandates and applicableregulations
content analysis ofProject documentation,including: Agreement toMediate, checklists,Distance Mediation
Guidelines, and otherpractice aids developedfor use during and afterthe pilot period
ththRLath
RePr
1.7. What is the feasibility of deliveringtechnology-assisted family mediationservices on a large scale in remote, non-urban areas of B.C.?
an analysis of issuesrelevant to the delivery ofdistance mediationservices suggests that it isfeasible to deliver theseservices in remote, non-urban areas of B.C.
interviews withstakeholders andsubject matter experts
interview with ProjectCoordinator
administrative notes(notes retained byProject Coordinator for
administration purposes)
isofinsodiinan
se2.
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
8/34
EVALUATION QUESTIONS
MEASURABLE
INDICATORS OF
SUCCESSDATA REQUIREMENTS/
SOURCES
5
Objective 2.To increase knowledge about using ICTs in a competent, safe and appropriate manner to deliver family mediation serv
2.1. Do the policy/procedural tools developedfor the Project support and promotecompetent, safe and appropriate methodsin respect of technology-assisted familymediation?
before and during thepilot period, the practiceguidelines and otherdocumentation (some ofwhich Project mediatorsparticipate in developing)require familiarity withand application ofcompetent, safe andappropriate methods intechnology-assistedfamily mediation
after the pilot period, thepractice guidelines andother documentation
developed over thecourse of the Projectprovide clear direction onthe competent, safe, andappropriate use of ICTsin family mediation
interview with ProjectCoordinator
content analysis ofselection criteria forProject mediators
content analysis ofProject referencematerials
content analysis ofProject documentation,including: Agreement toMediate, checklists,Distance MediationGuidelines, and otherpractice aids developed
for use during and afterthe pilot period
thdeafsoPrwhaspasmcr
Pr
2.2. Do the policy/procedural tools developedfor the Project address screening forviolence and assessing mediationcapacity when ICTs are used in familymediation?
the practice guidelinesand other documentationdeveloped over thecourse of the Projectprovide clear direction onscreening for violence
and assessing mediationcapacity when ICTs areused in family mediation
content analysis ofProject documentation,including: Agreement toMediate, checklists,Distance MediationGuidelines, and other
practice aids developedfor use during and afterthe pilot period
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
9/34
EVALUATION QUESTIONS
MEASURABLE
INDICATORS OF
SUCCESSDATA REQUIREMENTS/
SOURCES
6
2.3. Do the policy/procedural tools developedfor the Project address screening/assessing for the suitability of ICT use infamily mediation?
the practice guidelinesand other documentationdeveloped over thecourse of the Projectprovide clear direction on
screening/assessingwhether ICT use issuitable in a familymediation case
content analysis ofProject documentation,including: Agreement toMediate, checklists,Distance Mediation
Guidelines, and otherpractice aids developedfor use during and afterthe pilot period
2.4. Of the ICTs utilized by the Project, whichappear to be best suited for distancemediation purposes, and which are bettersuited to different parts of the distancemediation process?
a variety of ICTs areidentified as best suited toproviding services toparties living in remote,non-urban areas of theprovince
interview with ProjectCoordinator
interviews with Projectmediators
written survey of Projectclients
content analysis of casenotes, case tracking
spreadsheet, anddistance mediationguidelines
cMobsisrep
ineremnthau
2.5. Are there particular types of family casesthat lend themselves more to theapplication of technology-assistedmediation methods than others?
a variety of case types aredocumented in which ICTuse is particularlyappropriate
interview with ProjectCoordinator
interviews with Projectmediators
thexinar
w
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
10/34
EVALUATION QUESTIONS
MEASURABLE
INDICATORS OF
SUCCESSDATA REQUIREMENTS/
SOURCES
7
2.6. What are observed to be the advantagesand disadvantages of the ICTs used inmediation during the pilot period?
the advantages anddisadvantages of the ICTsused in distancemediation are identified
interview with ProjectCoordinator
interviews with Projectmediators
written survey of Projectclients
content analysis of casenotes, case trackingspreadsheet, anddistance mediationguidelines
awadm
reobmu
daincfrre
p
refala(etofucctrc
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
11/34
EVALUATION QUESTIONS
MEASURABLE
INDICATORS OF
SUCCESSDATA REQUIREMENTS/
SOURCES
8
2.7. How does ICT use compare with existingdispute resolution approaches (e.g.shuttle mediation) when distance is afactor?
a variety of circumstancesare documented in whichICT use comparesfavourably to existingapproaches when
distance is a factor
interview with ProjectCoordinator
interviews with Projectmediators
written survey of Projectclients
content analysis of casenotes and distancemediation guidelines
mthmnum
copatafois rethaswicaciIC
thofdiisanwthmadpr
inwtraw
thmw
Conti
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
12/34
EVALUATION QUESTIONS
MEASURABLE
INDICATORS OF
SUCCESSDATA REQUIREMENTS/
SOURCES
9
if thbemse
beanmfa
2.8. Can some of the broader benefits ofmediation be realized when ICTs areutilized in the mediation process?
mediators believe thatsome of the broaderbenefits of mediation areachieved when atechnology-assistedprocess is used
distance mediation partiesindicate that some of the
broader benefits ofmediation are achievedwhen a technology-assisted process is used
interviews with Projectmediators
written survey of Projectclients
thmfacocodesk
2.9. What additional skills or training shouldmediators acquire to employ competent,safe and appropriate methods intechnology-assisted family mediation?
the Project Coordinatorand mediators can pointto specific skills ortraining that mediatorsshould acquire to employcompetent, safe andappropriate methods intechnology-assisted
family mediation
interview with ProjectCoordinator
interviews with Projectmediators
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
13/34
EVALUATION QUESTIONS
MEASURABLE
INDICATORS OF
SUCCESSDATA REQUIREMENTS/
SOURCES
10
2.10. Do Project mediators believe that theirown knowledge of ICT use in mediationhas increased as a result of theirparticipation in the Project?
Project mediators canpoint to specific ways inwhich their ownknowledge has increasedas a result of their
participation in theProject
interviews with Projectmediators
ingrprinw
soprchthgaprmthprbeco
2.11. What are the primary lessons learned in
respect of competent, safe andappropriate ICT use in family mediation?
after the pilot period, thepractice guidelines andother documentationdeveloped over thecourse of the Projectprovide insights on thecompetent, safe, andappropriate use of ICTsin family mediation
interview with ProjectCoordinator
interviews with Projectmediators
content analysis ofProject documentation,including: Agreement toMediate, checklists,Distance MediationGuidelines, and otherpractice aids developedover the course of thepilot period
ptathaa
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
14/34
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
15/34
EVALUATION QUESTIONS
MEASURABLE
INDICATORS OF
SUCCESSDATA REQUIREMENTS/
SOURCES
12
Objective 3.To work collaboratively with stakeholders in the family justice system to develop knowledge about using ICTs to delive
3.1. What methods are used to promotecollaboration with stakeholders in thefamily justice system in developingknowledge about ICT use in familymediation?
a description of themethods used to promotecollaboration withstakeholders over thecourse of the Projectdiscloses methods thatare conducive tocollaboration
interview with ProjectCoordinator
3.2. Is the Project designed to explore thedelivery of family mediation servicesusing ICTs that may be of interest andpotential utility to other stakeholders inthe family justice system?
the Project Coordinatorand project document-ation specificallyaddresses ways in whichefforts were taken toexplore technologies that
may be of interest tovarious stakeholders inthe family justice system
interview with ProjectCoordinator
content analysis ofProject documentation,including: Project Mapand administrative file
notes
thinofusinot
ju
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
16/34
EVALUATION QUESTIONS
MEASURABLE
INDICATORS OF
SUCCESSDATA REQUIREMENTS/
SOURCES
13
3.3. Do stakeholders in the family justicesystem direct clientele to the Projectduring the pilot period?
cases are referred to theProject by justice-systemcolleagues outside thethe Mediator RosterSociety
referral sources forProject cases, asrecorded oninquiry/intake sheet andin the written survey of
Project clients
onreSoSepa
RthofCsefo
caFaDsenereM
anof
ju
3.4. Are steps taken to encouragecommunication amongst the stakeholdersin the family justice system, as it relatesto the delivery of family mediationservices using ICTs?
the Project Coordinatorand team members canpoint to specific stepstaken to encouragecommunication amongstthe stakeholders in thefamily justice system, asit relates to the delivery offamily mediation services
using ICTs
interview with ProjectCoordinator
interviews with Projectmediators
interviews with selectedstakeholders in thefamily justice system
stre(FDOorManof
Seprboinfoocse
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
17/34
EVALUATION QUESTIONS
MEASURABLE
INDICATORS OF
SUCCESSDATA REQUIREMENTS/
SOURCES
14
Objective 4.To explore the extent to which the use of ICTs might reduce reliance on fossil fuels when delivering and accessing fam
4.1. Are remote, non-urban areas of theprovince served without the necessity of
travel?
the Projects clients areprovided with familymediation services withoutthe necessity of travellingoutside their homecommunities
written survey of Projectclients
mileage/travel notes, asrecorded on mediatortravel claims and casenotes
socoloeqwcoob
4.2. What are the distances between theparticipants who choose to participate intechnology-assisted mediation during theproject period?
the distances betweenparties, and/or betweenparties and their Projectmediator, would beprohibitive without ICTuse
distance betweenparties (and/or counseland other participants),as calculated fromlocations recorded onthe case notes/casetracking spreadsheet
distance from the parties(and/or counsel andother participants) totheir Project mediator,as calculated fromlocations recorded onthe case notes/casetracking spreadsheet
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
18/34
EVALUATION QUESTIONS
MEASURABLE
INDICATORS OF
SUCCESSDATA REQUIREMENTS/
SOURCES
15
4.3. What distances might the participantshave travelled for family mediationservices if ICTs had not been utilized?
the distances from theparties to the nearestfamily mediator, would beprohibitive without ICTuse
distance from the parties(and/or counsel andother participants) to thenearest qualified familymediator who can
address the issuespresented in the case,as calculated fromdistances recorded onthe case notes/casetracking spreadsheet
it mfualm
traemprdiav
asconoqubethmpr
RSemMFathDceCofca
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
19/34
EVALUATION QUESTIONS
MEASURABLE
INDICATORS OF
SUCCESSDATA REQUIREMENTS/
SOURCES
16
4.4. What is the savings in fuel associatedwith the distances not travelled, and howmight these savings be expressed interms of carbon emissions avoided?
fuel savings are reportedin connection withdistances not travelled, foreach mediation and for allthe mediations conducted
during the pilot period carbon emissions are
avoided in connection withdistances not travelled, foreach mediation and for allthe mediations conductedduring the pilot period
calculation of fuel thatmight otherwise havebeen used, per case
calculation of carbonemissions associated
with the fuel that mightotherwise have beenused, per case
caotbeabm
(sabtrausbocohaqucapr
cacaba
acca(aBC
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
20/34
Eva luation of The Distanc e M ed iation Projec t
APPENDIX B
Client Survey and Case Notes Forms
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
21/34
The Distance Mediation Project
~ Client Survey ~
No. _____1
A. About You
In this section, we ask you for some basic information that will help us better understandthe clients of the Distance Mediation Project.
1. Is this the first time you have participated in a mediation?
Yes No Dont Know
2. How did you first hear about the Distance Mediation Project?
The B.C. Mediator Roster Society officeThe B.C. Mediator Roster Societywebsite
A Family Justice CentreA Government Agents OfficeA public library
Other(Please specify)
3. Where might you have gone for help to resolve the issues you brought for mediationif the Distance Mediation Projecthad not been available?
Other service available through a localFamily Justice CentreOther service available through an out-of-town Family Justice CentreLocal family lawyer
Out-of-town family lawyerLocal Family CourtOut-of-town Family CourtWould not have got helpDont Know
Other (Please specify)
4. By what means would you normally travel to get to the largest community centre
near you?
Private vehicle Bus Train Boat Aircraft
B. About Your Mediation
In this section, we ask you about your impressions of your mediation with the DistanceMediation Project.
1. At the time you are completing this survey questionnaire, have all the mediationsessions been finished in your case?
YesNo, but another mediation session has already been scheduledNo, but another mediation session has not yet been scheduledDont know
2. Did you feel that you were fully able to express your thoughts, feelings, and concernsduring your mediation? (Please comment on the next page)
Yes No Somewhat Dont know
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
22/34
~ Client Survey~
No. _____2
Please comment:
3. Has the mediation process helped to improve the way you communicate with theother person(s) with whom you were in mediation?
Yes No Somewhat Dont know
Please comment:
4. How satisfied are you with the outcome or end result of your mediation? (Use arating scale from 1 to 5, in which 1 is very unsatisfied and 5 is very satisfied)
1 2 3 4 5 Dont KnowNot applicable (no outcome, as my mediation has not yet been completed)
5. How satisfied are you with the mediation processyou experienced (apart from yourimpression of the mediationoutcome)? (Use a rating scale from 1 to 5, in which 1 is veryunsatisfied and 5 is very satisfied)
1 2 3 4 5 Dont Know6. If you have participated in a mediation before, how favourably did your mediation
with the Distance Mediation Projectcompare with the other mediation(s) in which youparticipated? (Use a rating scale from 1 to 5, in which 1 is very unfavourable and 5 is veryfavourable)
1 2 3 4 5 Dont KnowNot applicable (I have not previously participated in a mediation)
C. About Technology and Your Mediation
In this section, we ask you about the information and communication technologies youused during the mediation process.
1. To which of the following information/communication technologies did you haveaccess for the mediation? This could include access at home, at work, with friends,or at a local agency or service. (Select all that apply)
Dedicated (or landline) telephoneCell phoneTelephone conferencing equipmentDedicated video conferencingequipment
ComputerWeb camOther (please specify)
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
23/34
~ Client Survey~
No. _____3
2. Which of the following information/communication technologies did you use indiscussions and/or mediation sessions with your mediator? (Select all that apply)
Dedicated (or landline) telephone
Cell phoneTelephone conferencing equipmentDedicated video conferencingequipment
Computer
Web camOther (please specify)
3. Did you experience any difficulties in your discussions and/or mediation sessionsbecause of these technologies?
Yes No Dont know Not applicable
If yes, please describe these difficulties:
4. Did using the technology(ies) you identified in question 2, above, influence howeffectively the mediator was able to manage any safety concerns you may havehad?
Yes, it increased his/her effectivenessYes, it decreased his/her effectivenessNo, it did not influence his/her effectivenessDont knowNot applicable (I did not have any safety concerns)
Please comment:
5. Did using the technology(ies) you identified in question 2, above, influence howeffectively the mediator was able to manage the discussion between people duringyour mediation sessions?
Yes, it increased his/her effectivenessYes, it decreased his/her effectivenessNo, it did not influence his/her effectivenessDont know
Please comment:
D. Your General Impressions
In this section, we ask you about your impressions of mediation generally, and about thedistance mediationprocess specifically.
1. Overall, how favourable is your impression of the mediation process you experienced apart from the information/communication technologies you used?(Use a ratingscale from 1 to 5, in which 1 is very unfavourable and 5 is very favourable)
1 2 3 4 5 Dont Know
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
24/34
~ Client Survey~
No. _____4
2. Overall, how would you rate your satisfaction with the information/communicationtechnologies you used apart from your feelings about the mediation process itself,or the outcome of your mediation?(Use a rating scale from 1 to 5, in which 1 is veryunsatisfactory and 5 is very satisfactory)
1 2 3 4 5 Dont Know3. If another issue arose, would you choose a distance mediation process (a
mediation using information/communication technologies) for help in resolving it?
YesNo, I would choose an in-person mediation processNo, I would not choose mediation of any kindDont Know
4. Would you recommend that others choose a distance mediation process (amediation using information/communication technologies) for help in resolving anissue?
YesNo, I would recommend an in-person mediation processNo, I would not recommend mediation of any kindDont Know
5. The Distance Mediation Project offered mediation services without charge. If youanswered yes in question 4, would you recommend that others choose a distancemediation process even if they had to pay for these services?
Yes No Dont knowNot applicable (answered no or dont know to question 4)
6. Do you have any other remarks or observations to make about the distancemediation process in which you took part? (Please comment, and continue on the back ifspace is insufficient)
Thank you for taking the time to participate in this survey!
Please return your completed survey in the enclosed envelope to:C.A. Walker & Associates, 1649 Brousson Dr., Victoria, B.C., V8N 5N2
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
25/34
The Distance Mediation Project~ Case Notes ~
1
A. Administrative Information
1. Project case number:
2. Name of mediator:
3. Date of case assignment/file opening (dd/mm/yy):
4. Case closing date at conclusion of project-allotted time period:
B. Party Details Demographic and Digital Divide Factors
Number of parties:
1. Party 1
Gender: male femaleBirth date:
Location:
1stlanguage:
1st
Nations: yes noDisability: yes no
Highest level of educationcompleted:
< grade 12high school (gr. 12)college/tech. inst.under graduate postsecondarygraduate postsecondary
Approx. annual net income:under $50,000$50,000 to $100,000over $100,000
2. Party 2
Gender: male femaleBirth date:
Location:
1stlanguage:
1st
Nations: yes noDisability: yes no
Highest level of educationcompleted:
< grade 12high school (gr. 12)college/tech. inst.under graduate postsecondarygraduate postsecondary
Approx. annual net income:under $50,000$50,000 to $100,000over $100,000
3. Party 3
Gender: male femaleBirth date:
Location:
1stlanguage:
1st
Nations: yes noDisability: yes no
Highest level of educationcompleted:
< grade 12high school (gr. 12)college/tech. inst.under graduate postsecondarygraduate postsecondary
Approx. annual net income:under $50,000$50,000 to $100,000over $100,000
*If more than 3 parties, please provide details below or on overleaf
( /mm/yy)
( /mm/yy)
( /mm/yy)
( /mm/yy)
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
26/34
~ Case Notes ~
2
C. Issues In Dispute (check all that apply)
reorganization of the family
Parenting
custody/guardianship
Access
child support
spousal support
property matters under $25,000 (please describe):
property matters over $25,000 (please describe):
other issue (please specify):
D. Description of Technologies Utilized in this Case (please list/describe)
1. Technologies used at initial contact:
2. Technologies used during pre-mediation:
3. Technologies used during mediation:
4. Technologies used during post-mediation:
E. Observations Related to Technology Use in this Case (please specify)
1. Advantages of technology use:
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
27/34
~ Case Notes ~
3
2. Disadvantages of technology use:
3. Practice Notes (ideas or principles that have broad general application) relating totechnology use as drawn from this case:
F. Observations at Close of Case
1. Outcome at conclusion of project-allotted time period:
agreement some issues; mediation continuing outside of project
agreement some issues; mediation concluded
agreement all issues; mediation concluded
no agreement all issues; mediation continuing outside of project
no agreement all issues; mediation concluded
no agreement mediation ended/discontinued before conclusion
other (please specify)
2. If the mediation concluded past the project-allotted time period, did you continue toemploy technology-assisted methods?
Yes
No
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
28/34
~ Case Notes ~
4
If no, what were the reasons you decided not to continue employing these methods?
3. At the conclusion of this mediation, approximately how long did you spend on thiscase whether inside or outside the project-allotted time period? (include anyadministrative time spent, as well as time spent in meetings and mediation sessionswith the parties):
approximately hours
4. In your experience as a mediator, was that time more, less, or about the sameamount of time you would have spent had you conducted this mediation witheveryone together, physically, in your office/mediation room?
more time, by approximately hoursless time, by approximately hoursabout the same amount of time
5. Did you undertake any travel in this case?
yes, vehicle travel of kmsyes, air travel of kmsNo
6. Other notes or observations you may have:
Once completed, please return this form to: Susanna Jani at distanceproject@shaw.caand Colleen Getz at cgetz@telus.net
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
29/34
Eva luation of The Distanc e M ed iation Projec t
APPENDIX C
Distance and Emission
Avoidance Calculations
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
30/34
(). , ,
. , ,
.
:
1. ,
, , .
.1
2. 3 : B..
, ( ),
B.. A .
3. ,
.
4. $25,000,
.
5. , ,
. A
://../?=&=.::&=&= .
://./.
6. , , 3.5 100 .2
1 . A
, ,
.2 , , ,
. , ,
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
31/34
7. () (, )
B..
://..// 3
8. ,
. (
) .
9. .
10.A ,
1 3 .
11. 4 ,
.
3.5 100 . 100
.3A ,
. , ,
.
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
32/34
( ,
)
( ,
)
( ,
)
001 A 432 864 2592 95.04 285.11
002 A 923 1846 5538 203.06 609.18
003 A 782 1564 4692 172.04 516.11
004 A 472 944 2832 103.84 311.51005 A 586 1172 3516 128.92 386.76
006 A 1424 2848 8544 313.28 939.84
007 A 1437 2874 8622 316.14 948.42
008 A 353 706 2118 77.66 232.98
009 A 1636 3272 9816 114.52 343.56
011 A 1751 3502 10506 385.22 1155.67
014 A 604 1208 3624 132.88 398.64
016 A 692 1384 4152 152.24 456.71
017 A/A 1455 2910 8730 236.55 709.65
018 A 594 1188 3564 130.68 392.04
019 A 98 196 588 21.56 64.69
020 A 646 1292 3876 142.12 426.36
021 A 89 178 534 19.58 58.73
022 A 656 1312 3936 144.32 432.96
023 A 533 1066 3198 117.26 351.78
024 A/A 3867 7734 23202 316.74 950.22
025 A 306 612 1836 67.32 201.96
029 A 2068 4136 12408 454.96 1364.89
031 A 466 932 2796 307.56
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
33/34
( ,
)
( ,
)
( ,
)
001 A 432 864 2592 0.228 0.684
002 A 923 1846 5538 0.487 1.461
003 A 782 1564 4692 0.413 1.239
004 A 472 944 2832 0.249 0.747005 A 586 1172 3516 0.309 0.927
006 A 1424 2848 8544 0.752 2.256
007 A 1437 2874 8622 0.759 2.277
008 A 353 706 2118 0.186 0.558
009 A 1636 3272 9816 1.44 4.32
011 A 1751 3502 10506 0.925 2.775
014 A 604 1208 3624 0.319 0.957
016 A 692 1384 4152 0.365 1.095
017 A/A 1455 2910 8730 0.502 1.506
018 A 594 1188 3564 0.314 0.942
019 A 98 196 588 0.052 0.156
020 A 646 1292 3876 0.341 1.023
021 A 89 178 534 0.047 0.141
022 A 656 1312 3936 0.346 1.038
023 A 533 1066 3198 0.281 0.843
024 A/A 3867 7734 23202 2.762 8.286
025 A 306 612 1836 0.162 0.486
029 A 2068 4136 12408 1.092 3.276
031 A 466 932 2796 0.246 0.738
8/12/2019 Evaluation of the Distance Mediation Project: Report on Phase II of the Technology-Assisted Family Mediation Project Volume II: Appendices
34/34
Eva luation of The Distanc e M ed iation Projec t
APPENDIX D
Suggested Guidelines for
Distance Mediation
Recommended