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Andy Hazelwood – Data Management Solutions
Establishing a Federal Model for
Data Quality Management
andrew@datamanagementsolutions.uk.com
• Experienced data quality practitioner with 10 years background in:
• Data governance
• Master Data Management
• Data quality management
• Financial Services
Andy Hazelwood
andrew@datamanagementsolutions.uk.com
Introduction
Top down vs. bottom up
Organisational model
Centre of excellence
The role of data governance
andrew@datamanagementsolutions.uk.com
Vision and Strategy
Funding
Resource allocation
Sponsorship
Design the DQM Programme of Work
andrew@datamanagementsolutions.uk.com
Identify Business Needs
Increase revenue
Reduce costs
Lost business
Mitigate risk
Customer, supplier or partner satisfaction
IS/IT needs
andrew@datamanagementsolutions.uk.com
Choose the Organisational Model
• High level of control
• Need to manage risk closely Centralised
• Silo’d organisation
• Firmly/widely established processes Decentralised
• Geographically dispersed operations
• Global and local regulations/laws/policies Federated
andrew@datamanagementsolutions.uk.com
Example Model
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Choose the DQM Framework
DAMA
McGilvray
Loshin
andrew@datamanagementsolutions.uk.com
• Define the business need
• Analyse the information environment
DEFINE
• Assess data quality
• Assess business impact
MEASURE • Identify root
causes
• Develop improvement plans
ANALYSE
• Prevent future data errors
• Correct current data errors
IMPROVE • Implement
controls
CONTROL
Develop the DQM Processes
McGilvray’s 10 Step Process
Communicate actions and results
andrew@datamanagementsolutions.uk.com
People
• Establish current capabilities
• Define the training plan
• Deliver framework for short-/medium-term development
Process
• Understand current vs. future process gaps
• Define transition plan
Technology
• Build technology 'packaged solution'
Design the Supporting Framework
andrew@datamanagementsolutions.uk.com
• Define analyst role-types
• Establish a knowledge network
• Pull/push best practice
• Train the trainer
• Consider the wider organisation
• Define a communication plan
• Review period/frequency
Implement the Centre of Excellence
andrew@datamanagementsolutions.uk.com
The Role of Data Governance
DAMA-DMBOK Functional Framework
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Top down and/or bottom up
Holistic DQM framework
Consider wider DG framework
Summary
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Questions and Answers
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Thank you
andrew@datamanagementsolutions.uk.com
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