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Eoyang presented this work in a webinar on January 10, 2013. For a recording of the webinar, visit http://wiki.hsdinstitute.org/worldwide_conversations.
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1© 2012. HSD Institute. Use with permission.
Adaptive Action Conversations
Conversation 4:Implementation: Fit over Fidelity
Glenda EoyangRoyce Holladay
Human Systems Dynamics Instituteadaptiveaction.org
hsdinstitute.orgwiki.hsdinstitute.org
2© 2012. HSD Institute. Use with permission.
Adaptive Action Conversations
18 Oct11:00 – 12:00 CDT
Adaptability: Don't Just React – RESPOND
6 Nov11:00 – 12:00 CST
Leadership Capacity: See, Understand, Influence
6 Dec11:00 – 12:00 CST
Virtual Open House and Holiday Celebration
10 Jan11:00 – 12:00 CST
Implementation: Choose Fit over Fidelity
7 Feb11:00 – 12:00 CST
Personnel Supervision: Engage to Manage
14 Mar 11:00 – 12:00 CST
HSD Institute Annual Meeting
3© 2012. HSD Institute. Use with permission.
Today We Will
Explore Implementation Challenges
Define “FIT”CAS, Adaptive Action
Learn Adaptive Implementation
Explore Options for Action
4© 2012. HSD Institute. Use with permission.
The Implementation Challenges
Global meets Local meets GlobalEvidence-based practice is proven to workEvery environment is differentWe can blueprint perfection, but we cannot build itOur systems are open to the unexpectedPeople doing the work know what worksChange is certain, but rate is unknowable
5© 2012. HSD Institute. Use with permission.
A collection of individual agents who have the freedom to act in unpredictable ways, and whose actions are interconnected such that they produce system-wide patterns.
What is FIT?Complex Adaptive System
Agents interact
6© 2012. HSD Institute. Use with permission.
What is FIT?Complex Adaptive System
Agents interact
Those system-wide patterns, in turn, influence the behaviors of the agents
System-wide patterns emerge
7© 2012. HSD Institute. Use with permission.
How to FIT?Adaptive Action
What?
AdaptiveAction
So what does it mean?
Now what will we do?
8© 2012. HSD Institute. Use with permission.
Adaptive Implementation
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Goal
Adapted from Dennis Cheesebrow’s Change Maturity Model
Voices from the Field (HSD Press. 2003)
9© 2012. HSD Institute. Use with permission.
Adaptive Implementation
ManyFew
Am
big
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Options for Action
Goal
10© 2012. HSD Institute. Use with permission.
Adaptive Implementation
ManyFew
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Options for Action
Goal
Explore
11© 2012. HSD Institute. Use with permission.
Adaptive Implementation
ManyFew
Am
big
uou
sV
ery
Cle
ar
Options for Action
Goal
Explore
Plan
12© 2012. HSD Institute. Use with permission.
Adaptive Implementation
ManyFew
Am
big
uou
sV
ery
Cle
ar
Options for Action
Goal
Explore
Plan
Adapt
13© 2012. HSD Institute. Use with permission.
Adaptive Implementation
ManyFew
Am
big
uou
sV
ery
Cle
ar
Options for Action
Goal
Explore
Plan
Adapt
Maintain
14© 2012. HSD Institute. Use with permission.
Adaptive Implementation
ManyFew
Am
big
uou
sV
ery
Cle
ar
Options for Action
Goal
Explore
Plan
Adapt
Maintain
15© 2012. HSD Institute. Use with permission.
Adaptive Implementation
ManyFew
Am
big
uou
sV
ery
Cle
ar
Options for Action
Goal
Explore
Plan
Adapt
Maintain
What needs to leave the system?
16© 2012. HSD Institute. Use with permission.
Adaptive Implementation
ManyFew
Am
big
uou
sV
ery
Cle
ar
Options for Action
Goal
Explore
Plan
Adapt
Maintain
What needs to leave the system?
17© 2012. HSD Institute. Use with permission.
Adaptive Implementation Tips and Traps
Turn judgment into curiosityExpect to be surprisedTrack multiple projects on same landscapeConsider benefits of moving up up and outStretch and fold timeShift measures over timeUse adaptive planning
18© 2012. HSD Institute. Use with permission.
More resources
BooksFacilitating Organization Change (Olson & Eoyang)Coping with Chaos (Eoyang)Patterns (Holladay & Quade)Adaptive Action (Eoyang & Holladay)
Webadaptiveaction.org & hsdinstitute.orgWiki.hsdinstitute.orgHsdcommunity.ning.com#hsd #adaptact @glendaeoyang @rjholladay
Out in April 2013
Preorder NOW
19© 2012. HSD Institute. Use with permission.
Even More Resources
TrainingWebinarsHSDP Certification Custom ClassesOpen classes• Tasters• Agent training• Short courses
Adaptive Action Labs
20© 2012. HSD Institute. Use with permission.
What will you do?
Adaptive Action is ACTION!How will you used what you learned today:
Assess current projectsRevisit current project plansDefine “FIT” for your org/projectsImprove your capacity to:• Explore• Plan• Adapt• Maintain
21© 2012. HSD Institute. Use with permission.
Adaptive Action Conversations
18 Oct11:00 – 12:00 CDT
Adaptability: Don't Just React – RESPOND
6 Nov11:00 – 12:00 CST
Leadership Capacity: See, Understand, Influence
6 Dec11:00 – 12:00 CST
Virtual Open House and Holiday Celebration
10 Jan11:00 – 12:00 CST
Implementation: Choose Fit over Fidelity
7 Feb11:00 – 12:00 CST
Personnel Supervision: Engage to Manage
14 Mar 11:00 – 12:00 CST
HSD Institute Annual Meeting
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