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Getting Started with Skype for Business Online Voice and Audio ConferencingBill Verthein – Engineering Voice Portfolio
BRK2146
Service Triad
Enterprise NetworkWired & WirelessCross facilities WAN
InterconnectMPLSMetro EthernetDirect Internet
Office 365CollaborationCommunication
Microsoft’s global datacenter footprintMicrosoft’s network is one of the three largest in the world
1 million+ servers • 100+ Datacenters in over 40 countries • 1,500 network agreements and 50 Internet connections
SAN ANTONIO
CHEYENNE
QUINCYDES MOINES
CHICAGO
BOYDTON
BRAZIL
DUBLIN
AMSTERDAM
INDIA
BEIJING
SHANGHAI
JAPAN
HONG KONG
SINGAPORE
AUSTRALIA
*Operated by 21Vianet
• AT&T• British Telecom• Colt• Equinix• Internet Initiative Japan (IIJ)• Level3• Orange• SingTel• Tata Communications• Telecity Group• Telstra• Verizon
ExpressRoute Partners
Using global insight and software adaptation to provide highest quality media everywhere
Smarter EndpointsContinual improvement of media stack based on unmatched experience and telemetry
Faster OptimizationEnhanced SDN solutions to automate network diagnostics and configuration
Ongoing management and network infrastructure product delivery from Partners
Microsoft Global Real-Time Media Delivery Network
38% 38% Global International Calling Minutes carried on Skype
How do networks connect?
MPLSWA
N
CustomerDatacenter
Microsoft Datacenter
Office 365 Services onExpressRoute
NetworkFacility
ExpressRoute router
Other Network Routers
Where companies connect their networks together
Where Internet network providers connect
Leased by a network operator
Meet Me Location
Co-location facility
Telco facility
Office 365 Networking
CustomerDatacenter
Public internet
Microsoft Datacenter
Alternate connection
Office 365 Services onExpressRoute
Office 365 Services RequireInternet
Azure services
Customer Site 2
Customer Site 1
MPLS VPN WAN
Primaryconnection
Internet Co-lo
An alternative to the public Internet connection
Premium network connection to Microsoft datacenters
Private networking for primary Office 365 workloads
Predictable performance with managed connectivity
SLA of 99.9% for availability
ExpressRoute for Office 365
CustomerDatacenter
Public internet
Microsoft Datacenter
Alternate connection
Office 365 Services onExpressRoute
Office 365 Services RequireInternet
Azure services
EXPRESSROUTE
Customer Site 2
Customer Site 1
MPLS VPN WAN
Primaryconnection
Internet Co-lo
Predictable performanceWith ExpressRoute you have dedicated bandwidth, traffic goes over managed infrastructureControl over network routing and number of routing hops, and by implication control over network latencyNo congestion with public Internet customers
Performance considerationsCapacity planning is still requiredDepends on the network capacity you have from user locations to the Microsoft networkNetwork distance, routing path and DNS must be carefully planned for ExpressRoute
Predictable performance profile
Customer
Pre-requisites for deploying very soon after GAAzure qualification criteria from MSDN
Azure ExpressRoute subscription is required, but no additional Microsoft subscription is required
Service engagement with an ExpressRoute connectivity provider is required
Customers should already have either a managed VPN WAN or co-located networking planned
ExpressRoute is highly recommended for ensuring optimal real-time media performance
General Availability details
Office 365 Audio Conferencing via Audio Conferencing Providers (ACPs)
Current OfferingCustomers sign-up with Audio Conferencing providers (ACPs): PGI, Intercall, BT, …more to comeProvide audio conferencing (dial-in/dial-out) in Office 365.Native integration with Skype for Business & OutlookConfigure tenant to import/export ACP information for users
Ongoing Quality ImprovementsImprove end-to-end availability and reliability in collaboration with partnersFocus on network redundancy, system telemetry & support processes
Continued support for 3rd party ACP moving forward
Office 365 Audio Conferencing via native Cloud PSTN Conferencing
Underlying audio conferencing serviceSkype for Business in Office 365 (Initial Offering)Skype for Business Server (Future)
Great conferencing integrated into Skype for BusinessPSTN dial-in & dial out through conferencing service Simple signup with number provisioningAssigns bridges when a user is provisioned / meeting is scheduledReleases to US based tenants first
MicrosoftAudio Conferencing Service
Office 365
Phone Caller
3rd PartyAudio Conferencing
Provider
PSTNPartner
PSTN
AVMCU AVMCU
Signaling
Media
Audio Bridging
PSTN
Skype for Business User
ACP MCU
Cloud PSTN Conferencing in Office 365Easily accessible audio conferencing for Office 365 users
Cloud PSTN Conferencing in Office 365
Initial Offering: GA Fall 2015
US-based tenants only
Onboarding through Office 365
Simple sign-up, with automated TN provisioning
Dedicated TNs assigned to each tenant
PSTN dial-in to LYO meetings with domestic and international TNs
5-7 digit Static Conference IDs
Integrated with meeting scheduling in Outlook, OWA, Rich Client (“Meet Now”), Web Scheduler
Anonymous join over PSTN
Experience Walkthrough
Raul is the IT admin at Contoso, which has been using Office 365 for Exchange and SharePoint. He decides to add meetings for his users.
Jane, an employee at Contoso, usually has meetings with her vendors.
Raul IT-AdminLocation: USA
AttendeesJaneMeeting OrganizerLocation: USA
Rachel PerezLocation: USA
Frank SpokaneLocation: USA
Shirmay ChangLocation: Australia
Raul buys the add-on in Office 365 and starts assigning licenses to Contoso’s employees.
LarryIT-AdminLocation: USA
AttendeesJaneMeeting OrganizerLocation: USA
Rachel PerezLocation: USA
Frank SpokaneLocation: USA
Shirmay ChangLocation: Australia
Raul buys the add on from the Office 365 admin center
Cloud Audio ConferencingThe most comprehensive plan for enterprises that need meetings with audio conferencing capabilities. $X.00
Raul provisions a license to Jane to enable her to have meetings
Skype Meetings for Business The most comprehensive plan for enterprises that need meetings with audio conferencing capabilities.
Jane Smith
Cloud Audio Conferencing
Jane gets assigned a conference bridgeautomatically
She can now schedule meetings from Outlook that will include PSTN
DISPLAY NAME PROVIDER DIAL-IN NUMBER(S) CONFERENCE ID
…Microsoft
Jane is able to schedule her meeting with people joining from within the organization, as well as outside the United States.
AttendeesJaneMeeting OrganizerLocation: USA
Rachel PerezLocation: USA
Frank SpokaneLocation: USA
Shirmay ChangLocation: Australia
Raul IT-AdminLocation: USA
Jane clicks on Scheduled Meeting in Outlook and her conference bridge details are populated into the invite.
She’s ready to go!
Outlook Desktop Client
janes@contoso.com
+14258290012 (USA – Redmond) English (United States)
515898
Cloud PSTN connectivityInbound and outbound PSTN calling via O365
Includes DIDs and number porting
Available in US in 2H 2015, followed by countries in Western Europe in 2016
On-premises PSTN connectivityHybrid PSTN topology uses Skype for Business Cloud technology to connect to existing on premise PSTN trunks and PBX assets
Enables Office 365 users worldwide to use cloud enterprise voice features in geographies without a local Microsoft PSTN offer
PSTN Connectivityin Office 365
GLOBAL CALLING FOR OFFICE 365
CUSTOMERS
Enterprise Voice in Office 365
PSTN services provided by Microsoft
User hosted in Office 365
Customer PSTN services integrated on-premises
Online Hybrid On Premises
End-user features & customer PSTN services integrated on-premises
Cloud VoiceTwo core parts always in the cloud - Cloud-based call control for end-users - Tenant admin user experience for IT Pros
Office 365CustomerPremises
Public Internet
ExpressRoute
Cloud-based Call Control
Initial Offering: Fall 2015
US-based tenants only
Call hold/retrieve, Transfer, forward, simul-ring
Team call, delegation
Qualified IP Desk Phones
Mobile clients with PSTN calling
Voice Mail
Call History
Basic 911
Complete Tenant Admin Experience
Deterministic Networking with ExpressRoute (recommended)
Cloud Voice & PSTNTwo options, not mutually exclusive: - A Cloud PSTN Service delivered by Microsoft (1)
- On-Premises PSTN Connectivity (2)Office 365
CustomerPremises
PSTN
Public Internet
ExpressRoute
(1)
(2)
PSTN connectivity provided directly by MSFTFocused on providing highest level of customer experience across end-user & adminWill meet legal requirements as necessary to participate in market.Pricing, SKUs, etc., available in coming months
Microsoft’s PSTN Service with Office 365
Microsoft’s PSTN Service: Benefits
Cheaper and faster to get startedPay one bill for all your communicationsAll the latest updates delivered automaticallyPick new numbers or port what you have todayNo need for any server software on-premisesEasier to administer
Cloud Voice with On-premises PSTN Connectivity
Skype for Business Server deployed on-premisesDeployment integrated with Office 365 (split domain)
Users log into Office 365, services delivered from cloudPSTN calls connect through on-premises serverStandard Direct SIP Connectivity to Gateway/SBC/PBX
Cloud Voice with On-premises PSTN Connectivity
Signaling
Office 365
Customer Premises
PSTNPSTN Calls
Existing Telephony Infrastructure
Media
Server Pool
Split Domain
Complete your strategy for cloud migrationConnect your existing SFB topology to the cloudPerform a network assessment for cloudEvaluate end-user use-cases for PSTN Know your contracts & interfaces for PSTN servicesTrial of Cloud Services will be coming this calendar year
Multiple ways to access Online Evaluation Forms:1. CommNet stations located throughout conference venues2. Via both TechReady Windows Phone and Windows 8.1 Event Apps3. Via traditional TechReady Schedule Builder Windows Phone 7/8
Application4. Via BYOD browser from any wired or wireless internet connection to
https://www.MyTechReady.com
For more information, please refer to CommNet
Please Complete An Evaluation FormYour input is important!
Speaker – Click Hereto Launch Video
Relevant Sessions at Ignite
3:15PM BRK3140 The Voice of Skype for Business: An Overview Jamie Stark N427
5:00PM BRK2161
ExpressRoute for Office 365 & other Network Connection Options Paul Andrew S504
10:45AM BRK2200Choosing between Server, Online and Hybrid
with Skype for BusinessMarc Sanders; Thomas Binder S103
3:15PM BRK3128Ensuring Media Quality in Microsoft Office 365 Skype for Business
Aaron Miller; Sasa Juratovic E351
1:30PM BRK3184
Common Questions and Concerns about Skype for Business
Taimoor Husain; Aamer Kaleem S102
3:15PM BRK4129
Hybrid Configuration Deep-Dive of Skype for Business
Cezar Ungureanasu; Ramesh Narayanan; Vivek Bhatnagar
E450
Tues
Wed
Thurs
Join the conversation!Share tips and best
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office365network
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