Enhanced Messaging Training Enhanced Messaging Reference Guide

Enhanced Messaging

Training

Enhanced Messaging Reference Guide

Set-up Mailbox:1.      Using 50 / 7662 / enter last 4 digit’s of your ext.’s to access your

voicemail box, log-in (using the last four digits of your phone number as the initial password).

2.      After logging-in, a tutorial will guide you in establishing your - (private) password, - name identification, and - greeting (either personal or system greeting).

*see also http://www.frontieronline.com/Documents/Guides/FTR16book.pdf

(Under User Guide) or call 1-800-921-8101 for assistance

Enhanced Messaging Reference Guide

Page 5 in user guide

Using your New MailboxTelephone Access: Dial your access number*, enter your password (if dialing from your home/office phone)  Main Menu:Press 1 Listen to your messagesPress 2 Record (and Send) Message to another

Frontier voicemail subscriberPress 3 Manage your GreetingsPress 4 Manage your Personal Options Press 5 Reminders Press 6 Manage Erased MessagesPress 7 Log-In as another SubscriberPress 0 Help

Enhanced Messaging Reference Guide

(Page 6 in user guide)

Enhanced Messaging Reference Guide

While Listening to your Messages:Press 1 to Play message from the beginningPress 2 to Save the message and go to the nextPress 3 to Erase the messagePress 4 to Reply to the messagePress 5 to Send a copy (forward) of the message to

another subscriberPress 1_1 to Return to the previous messagePress # to KEEP the message as new and go to the

next message Press * to go to the MAIN menu

(Page 7 in user guide)

Enhanced Messaging Reference Guide

Internet Access: Please set-up your mailbox via telephone access before accessing from the Internet. From a computer connected to the Internet, go to https://webmail.frontiermessaging.com; enter your 10-digit mailbox number and password (PIN). Your PIN is the same as you use when you access Enhanced Messaging using your telephone.

Point your cursor on a message, double click to open, and listen to the message on your computer. See www.frontieronline.com/enhancedmessaging and check out our FAQ library. (Page 15 in user guide)

You may change your pin#, greeting, notification and display settings.

Display Settings Change PIN

Greetings/Voicemail Settings Notification Settings

You may change your pin#, greeting, notification and display settings.

Display Settings Change PIN

Greetings/Voicemail Settings Notification Settings

You may change your pin#, greeting, notification and display settings.

Display Settings Change PIN

Greetings/Voicemail Settings Notification Settings

You may change your pin#, greeting, notification and display settings.

Display Settings Change PIN

Greetings/Voicemail Settings Notification Settings

You can also get email notifications by changing your setting online

navajonation@citlink.net

(Page 4 in user guide)

Conversion to Enhanced Messaging

November 18 in the evening.~

WednesdayNovember 19, 2008

Enhanced Messaging Begins.

Enhanced Messaging Reference Guide