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Enhance your business cost-
efficiently with KOLs & affiliates
Hayato NakataCEO, Interspace Digital Malaysia Sdn Bhd
What do you want to achieve with Digital Marketing?
Digital Marketing Goals
• Increase sales prospects/leads• Increase customer acquisition• Increase customer engagement
• Improve brand awareness• Improve result measurability• Increase website traffic
What digital marketing strategiesare you using?
Digital Marketing Trends in 2019
Chatbot
Messaging Apps
Social Media Marketing
Content Marketing
Live Stream
Influencer Marketing
Artificial Intelligence
Challenges Digital Marketers Face
Credit: The 2017 State of Inbound Report
Challenge:How to get good result within limited budget and resource?
Hayato Nakata
Career History:- 2009-2014: Interspace (ACCESSTRADE), Tokyo
- 2014-2018: Crossfinity (OPT Group),Tokyo & Kuala Lumpur
- 2019-Now: Interspace (ACCESSTRADE), Kuala Lumpur
Projects Involved: - Major Telco: New iphone launch campaign (Japan)- Mega Bank: personal loan campaign (Japan)- Recruting Agency: Talent acquisition campaign(Japan)- Airasia: SEO project (SEAsia)- 11street: SEO Project (Malaysia)- BusOnlineTicket: SEO project (SEAsia)
Contents For Today
01 Challenges in growing eCommerce sales
02 Content & influencer marketing in trend
03 Affiliate marketing as Solution to drive your business
Contents For Today
01 Challenges in growing eCommerce sales
02 Content & influencer marketing in trend
03 Affiliate marketing as Solution to drive your business
Traffic & Presence of eCommerce Market Places
Source: iprice insights
Traffic & Presence of eCommerce Market Places
Traffic & Presence of eCommerce Market Places
Source: iprice insights
6x more traffic in 2 big market places than TOP20 retail
eCommerce sites
Marketplace vs Own eCommerce siteOwn eCommerce site Online Marketplace
Selling Platform Use eCommerce platform service Use Marketplace platform
Branding/Trust Complete control of your image Little branding control
Marketing Need to invest on marketing on ownSeller has to constantly invest in the store (In-market place Ad & SEO, review generation, rate management, etc)
Fee Full commission to site ownerX% of fee charged per transaction amount(Lazada 0%, Shopee 3-5%)
Customization Any customization possible No/less flexibility for customization
Reach Limited & Segmented Wide audience
Investment Require more time and budgetRequire little upfront investment and business can start quickly
Functionality Scalable and extendable on your demand Functions depends on marketplaces
Maintenance Require more maintenance Less maintenance
CRM Fully controllable Limited control
• Marketplace is powerful promotion channel where tons of traffic exists
• Big competition exists among the sellers, in terms of pricing, reviews, delivery, etc. on the platform
• Own-eCommerce site allows control of marketing. The challenge is budget allocation.
01 Challenges in growing eCommerce sales
02 Content & influencer marketing in trend
03 Affiliate marketing as Solution to drive your business
What’s content marketing?
Source: http://ascend2.com/
What are the most EFFECTIVE online tactics in digital marketing?
Definition
Creating and distributing valuable, relevant, and consistent content to attract and retain a clearly
defined audience
What type of activity is it?
What is benefit for company?
• Publish content which is useful and relevant to your audiences.
• Any form of content such as writeup, image, video, infographic, etc.
• Increase your visibility and reputation. Contributes to SEO and social traffic.
Case Study in Malaysia
MaggiNasi Lemak Recipe- Successful SEO (nasi
lemak)- 80K+ youtube channel
subscribers
SHOPBACK‘SmarterWay’ - Lifestyle blog calledOver 7K social sharesSEO traffic
AIA Malaysia posts infographic about health related topicsFB page likes: 227K
PROS
• Useful for potential customers• One of the types of native advertising• Low budget advertising• High status• Virals in social• It works for a long time• Buids auhtority and Fame• Growth in SEO
CONS
• It is time-consuming• Requires creativity and diverse skills• Hard to attribute results• Long story• Many tasks• Full time job
PROS and CONS of content marketing
Source: StarNgage
• Strong engagement with followers
• Generate high conversion rate
• Reach to big size audience• Good for branding purpose
Pyramid Of Influencer Clusters
PUBLISHER
NOW EVERYONE CAN
NOW EVERYONE CAN BE INFLUENCER
• It Helps You Reach a Relevant Audience
• It Helps You Build Trust and Credibility• It Broadens Your Brand’s Reach• It is Comparatively Less Expensive• It Instills Trust in the Minds of
Consumers• Avoid pushy advertising
• The Wrong Influencers can be Detrimental
• Mistakes Can Hurt Your Reputation Badly• The Groundwork Takes Time and Effort• It is Difficult to Measure Results • Poor Influencer-Brand Relationships Can
be Costly
PROS and CONS of influencer marketing
PROS CONS
How to conduct content & Influencer marketing at reasonable cost?
HERE IS A SUGGESTION
AFFILIATE
MARKETING
Have you used affiliate marketing before?
At least know the term?
Click
Purchase/Register
Publisher Advertiser
Start
How Affiliate Marketing Works
Started In
198930 Years History
• 1996: Amazon started global affiliate program
• 1998: Affiliate networks were launched (CJ and Clickbank)
• 2001: ACCESSTRADE was launched
• Numerous number of affiliate networks exist
It Consists
15%Digital Ad Spent
• 15% of the total digital media advertising revenue is attributed to affiliate marketing
• Cost-efficient charging model of CPS (Cost-Per-Sale)
• Popular way for people to make-money-online
It generates
<30%Of Online Sales
• An average of 23% of revenues coming from affiliate marketing
• Modifying program condition can push merchant's campaign to more publishers
• Generate revenue for merchants for the long term
In Malaysia
≒3%Of Digital Ad Spent
• Affiliate marketing in Malaysia has a big potential to boost its size
• Proper market education is necessary for sustainable and healthy growth
• Delivering good ROI for merchants is key for the growth
Affiliate Marketing In Data
Affiliate Marketing Ecosystem in Malaysia
ADVERTISER
CONSUMER
eCommerce
Finance
Travel
Performance marketing platform
Delivery service
Affiliate networkCashback &
coupons
Social Media
Training
Research
Ad
Events
CRO
How does affiliate marketing actually benefit business?
Case study in E-commerce
GMV 200%+
CPS(cost per sales) 5% - 10%
Share of budget 50%
Case study in Credit card
Card Registration 50,000(+200%)
CPL(cost per leads) 20 USD
Share of budget 60%
Review a product and inform your viewers that they can buy them through the links in the
description below
Provide tips and tricks about the products
and embed the link in your content
Case Study (KOL)
Where did I post my tracking link?Mostly on my Instagram. Also twitter and WhatsApp. I also used my company's chatroom to share my code and link.
Sales made: RM5k – RM10kCommissions made: RM1k – 1.5k per month
Tips: - Post as often as you can- Put your link on your website - Remind your friends and followers to shop. - Always share your link and code on WhatsApp and chatgroup. - Ask other friends with high followers to re-post- Do a product review- Always ask audiences to click the link on bio to check out more.
BEFORE:2.6k Followers
AFTER: 3.1k Followers
Jack:
- Sales made RM100k – RM200k- Commissions made RM10k – RM30k per month- Tips: “content is king”
Case Study (Promo & Voucher sites)
Shopee ambassador program
Shopee ambassador program
200% Achievement in CAC
(Customer Acquisition Cost)
• Affiliate marketing is cost-efficient sales/lead driving channel to business
• Tested and Proven for 30 years and good potential in Malaysia market
• Content driven approach (product review, video content, influencer marketing) included
01 Challenges in growing eCommerce sales
02 Content & influencer marketing in trend
03 Affiliate marketing as Solution to drive your business
SUMMARY OF TODAY’S SHARING
• Own-eCommerce site allows control of user engagement & customer journey
• Content marketing increases your visibility and reputation. Contributes to SEO and social traffic.
• Influencer marketing is in trend with bloom in social media. It helps you build trust and credibility among your audiences at comparatively less expensive cost.
• Affiliate marketing is cost-efficient sales/lead driving channel to business. It's been tested and proven for 30 years and good potential in Malaysia market. It includes content driven approach (product review, video content, influencer marketing).
Thank You!
Hayato NakataCEO, Interspace Digital Malaysia Sdn Bhd
Follow Us Online
Visit us at:https://interspace.my
https:// accesstrade.global/my
Accesstrade Malaysia Affiliate Community
Accesstrade Academy Malaysia
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